How Much Does A Koala Mattress Cost

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COVID-19

Our mattress is made right here in sunny Australia and we have made sure all recommended procedures are implemented within our warehouse while continuing production without delays.

Our warehouses are being cleaned more frequently and rigorously. We are following advice from the World Health Organisation and local health authorities and all our packaging staff have increased access to hand sanitiser, along with personal protective equipment where required and relevant.

We have a number of extra ways we’re supporting our teams during this time. Most Koalas are now working from home to take part in protecting the community, and attentively monitoring ongoing developments.

Yes. For your peace of mind, we no longer need signatures for proof of delivery. We deliver to your door and let you know when your stock has arrived.

We still deliver to metro areas in 4-hours and to non-metro areas in 1-5 business days for free.

Our showroom is closed until further notice as we practice social distancing to protect our community.

Billing & Payments

We accept Mastercard, VISA, Amex, Diners Club, PayPal, Afterpay and Zipmoney. We operate online, so unfortunately we cannot accept cash. For security reasons we don’t accept payment over the phone.

Yes, we do! Simply select Zipmoney during checkout to apply, you will receive an answer within seconds and can purchase straight away. No waiting for cards to arrive or lengthy approvals, this is all done online during checkout.

Things that might be affecting your Afterpay limit:

  • are there sufficient funds on your card (generally they look to see 25% of the order value available to spend)
  • length of time you have been using Afterpay (typically $500 for new customers)
  • amount you have to repay, it may help to pay some off (not a guarantee)
  • adding a credit card may increase your spending power (not a guarantee)

Please contact Afterpay for more information about your specific situation.

You can apply for an Afterpay account during checkout, however typically new accounts have a $500 limit.

First get pre-approved (it takes 3 minutes), then select ZipMoney during checkout!

Warranty

If you believe that your product is defective and you are the original purchaser, please take a moment to fill in the warranty form (link below) we can get this sorted out for you right away.

Please ensure that your photos uploaded through the form replicate the examples provided, otherwise your claim may be denied or asked to retake the photos, which will delay the turnaround time.

Once we have received the form back we will be in touch within 2-3 business days with an outcome to your warranty request.

No, unfortunately our warranty is provided to the original purchaser only and isn’t transferable.

Yes, all our products come with a risk-free 120-night trial as well as warranties. Each item is subject to it’s own timeframe and terms and conditions, please check the below product to check them individually.

Returns & Exchanges

We offer a 120-night trial period. If you’re not sold by night 120, you can return your product, even if you’ve used it. You will get a full refund.

The return shipping is covered in Sydney, Melbourne, Brisbane, Adelaide and Perth, and if you’re returning a mattress, bed base or sofa we’ll pick your return up for free. Outside of these areas return shipping isn’t covered. We’ll get you to ship the product back to our nearest returns depot (Sydney, Melbourne, Brisbane, Adelaide, Perth).

The 120-night trial is included for free when you buy any koala product. Simply buy it, try it for up to 120 nights. We ask you to try the product for a minimum 14 days, this is to give your body adequate time to adjust. If still don’t like it, ship it back for a full refund. In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide we’ll even pick it up for free.

For returns within the 120 night trial and products under warranty, let our customer service team know via [email protected] and provide:

  • Your full name
  • Order number
  • Product

We will get back to you as soon as we can. This is usually same business day.

For large furniture items (mattress, bed base, sofa) in Sydney, Melbourne, Brisbane, Adelaide and Perth, we’ll organise a suitable time frame for us to pick it up from you. This is a free pick up. Outside of these cities, we’ll ask you to ship the product back to your nearest returns depot.

For pillows and sheets, we’ll give you a replied paid address for you to mail back your product to us.

No, our 120-night trial and 10-year warranty are both provided to the original purchaser only, and aren’t transferable.

All of our returned products are either recycled, or donated to those in need through our charity partners.

Your refund will be issued once your return has arrived in our warehouse. It can take 3-5 business days for the refund to be reflected on your method of payment.

Bed Base

Once you’ve unpacked the boxes, all you’ll need is 4 minutes to assemble the bed base. You’ll find the full instructions inside box 2! Check out the assembly video on our timber bed base page to see how it’s done.

Cardboard boxes can be recycled in your kerbside cardboard and paper bin.

Some councils will allow “LDPE 4” in your regular plastic recycling. If yours doesn’t, you can recycle the soft plastic at any REDcycle collection point (found at most Coles and Woolies stores). Please cut the plastic into A3 size sheets before putting them in the bin.

Technically you can but the results aren’t guaranteed! Painting or staining your bed base may affect the warranty.

Delivery & Shipping

If you’re in one of our same-day delivery areas (Sydney, Melbourne, Adelaide, Brisbane and Perth) you can select a delivery time that’s convenient for you. Order before 2pm on any weekday and we can deliver your order within 4 hours. Weekday evening and Saturday morning deliveries are also available!

Outside of our same-day delivery areas delivery is still completely free. You will receive your delivery in 1-5 business days and we’ll send a text message on the day it is due to arrive so you know it’s coming.

Yes! Shipping is free for all of our products, everywhere in Australia. Find out more about our 4-hour delivery.

Cardboard boxes can be recycled in your kerbside cardboard and paper bin.

Some councils will allow “LDPE 4” in your regular plastic recycling. If yours doesn’t, you can recycle the soft plastic at any REDcycle collection point (found at most Coles and Woolies stores). Please cut the plastic into A3 size sheets before putting them in the bin.

Premium Delivery is Koala’s room of choice delivery service for customers in Metro areas.

Our two-man courier team will bring your item(s) into the room of your choice, including up any stairs or lift within 2-3 business days.

This service includes:

  • Delivery to room of choice
  • Unpack and assemble product (except pillow and linen)
  • Removal of rubbish from packaging

Important:

  • See product packaging dimensions to ensure this service is right for you.
  • Premium delivery does not include removal and disposal of mattress or furniture.
  • The premium delivery associated charge is non-refundable.

If you’re in Sydney, Melbourne, Adelaide, Brisbane or Perth you can select a delivery time that’s convenient for you – weeknights until 8pm and Saturday mornings included! Find out more about how we deliver.

We can leave your delivery somewhere safe if you’re not home. Make sure you tick the box during checkout to let us leave your package unattended.

Yes, we’ll send you an SMS when your delivery is on it’s way.

All our furniture items are delivered by a courier up to your front door. For safety (OH&S) reasons they’re not allowed to enter your home, or carry the items up more than three flights of stairs. If you think you’ll struggle with the bigger or heavier boxes, we recommend inviting someone over to help.

Pillow

The koala pillow is designed and assembled in Australia and made by our friends in China.

Our pillow’s core is made from 100% polyurethane gel foam. It’s infused with a cooling gel and has built-in ventilation. The foam meets CertiPUR-USВ® program standards for content, emissions and durability, and is analysed by independent, accredited testing laboratories. The cover is made from 66% polyester and 34% TENCELв„ў Lyocell.

Mattress

In selected areas of Sydney and Melbourne we’ve partnered with Soft Landing, a mattress recycling social enterprise, to remove and recycle your old mattress for FREE.

Once you’ve ordered your koala mattress, we’ll send you the details to book your mattress pick up through Soft Landing. Get your koala mattress now.

As long as your bed base has adequate support and ventilation, it’ll work with the koala mattress. If it’s a slat base, the slats should be no more than 7.5cm apart.

Beds from some (swedish) furniture stores are smaller than standard Australian sizes, however, we’ve tried these ourselves and the koala mattress still fits. You can squeeze the mattress onto a bed frame up to 3cm smaller than the mattress.

If you need to buy a new base, check out our timber bed base. It’s strong, easy to assemble and can be delivered in 4 hours with your new mattress.

At Koala we use the world’s most advanced manufacturing technology to provide superior comfort and a cleaner, greener mattress. The Koala Mattress outperforms all other conventional mattresses on the market and exceeds Australasian & Global environmental regulations. With virtually zero emissions and no CFCs during production, the Koala Mattress is a very green product.

We only use GECA (Good Environmental Choice Australia) certified foam in our mattresses. It has undergone rigorous and thorough assessment against the GECA Standards. The GECA label is only awarded to products that have the highest environmental credentials and represent the leading environmentally preferable options in the marketplace. This foam was assessed across its entire lifecycle to be better for the environment, have a lower impact on human health and have been ethically made. There are no heavy metals (such as lead or mercury) in the Koala Mattress. The Koala Mattress does not contain phthalates. The Koala Mattress is made without the use of ozone-depleting substances (methylene chloride).

You can try the mattress at home with our risk-free 120-night trial. If you don’t love it, you can return it for a full refund. In Sydney, Melbourne, Brisbane, Adelaide and Perth, we’ll even pay for return shipping, or pick up your return for free.

We test our mattresses rigorously to make sure they’re perfect for people of all shapes and sizes. It’s designed to distribute weight evenly, not to sink or bend in the middle. The mattress comes with a 10 year warranty, which protects you against sagging regardless of your weight. Try it for yourself with our risk-free 120-night trial.

Yes the mattress is flame retardant, but we do this using a flame retardant stockinette, not dangerous chemicals.

The koala mattress is made in Australia from technologically advanced, modern polyurethane foam. It does not contain any latex or memory foam, and is engineered for a cooler feel. Find out more about the koala mattress and its construction.

Cardboard boxes can be recycled in your kerbside cardboard and paper bin.

Some councils will allow “LDPE 4” in your regular plastic recycling. If yours doesn’t, you can recycle the soft plastic at any REDcycle collection point (found at most Coles and Woolies stores). Please cut the plastic into A3 size sheets before putting them in the bin.

The koala mattress has been rigorously tested for all the nasty chemicals that can be found in other mattresses.

Here’s how you know it’s safe:

  • вњ” Made with GECA certified foam to ensure a lower impact on human health
  • вњ” Very low VOC emissions
  • вњ” Doesn’t contain heavy metals (such as lead or mercury)
  • вњ” Doesn’t contain phthalates
  • вњ” Made without ozone-depleting substances (methylene chloride)

Yes, the koala mattress is extremely flexible and works well with most adjustable bed frames. An adjustable base won’t damage your mattress or void your 10-year warranty. Test if the mattress is a perfect fit for your base with our 120-night risk-free trial.

Always remove your mattress cover before cleaning. Unzip the mattress cover and hand wash in warm soapy water. Remember to line dry and treat the cover as you would your favourite dress or shirt. The mattress cover must be completely dry before being zipped back on the mattress.

Unfortunately not without the required industrial equipment! It is easy however to store or move it by folding your mattress in half and tying it with a length of rope. Find out what else the koala mattress can do.

The Koala Mattress is specially compressed for ease of shipping. It can take 3-5 days for the mattress to come back to its correct shape and feel, but you can sleep on it right away. It will just get better over the first few days.

Compression or pre-crushing is actually great for foam. This compression removes any inconsistencies within the foams hardness and density. The level of compression within the Koala Mattress reduces the risk of body signatures and drastically increases the foams longevity.

Yes it’s safe to use an electric blanket on top of the koala mattress. The mattress even contains a flame retardant stockinette for extra safety.

We strongly recommend you always use a mattress protector with your Koala mattress. Using a mattress protector is far more hygienic and will result in improved durability and hygiene of your mattress.

We don’t recommend putting the koala mattress on the floor as it prohibits airflow, which can cause mould and other damage. If you need to buy a new base, check out our timber bed base.

Our mattress is made in Sydney, Australia.

No, the koala mattress is engineered to keep you cool and comfortable. We don’t use memory foam or latex, which can feel hot. Even better, our comfort layer is made from a open cell breathable foam allowing heat to escape.

Sustainability

In selected areas of Sydney and Melbourne we’ve partnered with Soft Landing, a mattress recycling social enterprise, to remove and recycle your old mattress for FREE.

Once you’ve ordered your koala mattress, we’ll send you the details to book your mattress pick up through Soft Landing. Get your koala mattress now.

At Koala we use the world’s most advanced manufacturing technology to provide superior comfort and a cleaner, greener mattress. The Koala Mattress outperforms all other conventional mattresses on the market and exceeds Australasian & Global environmental regulations. With virtually zero emissions and no CFCs during production, the Koala Mattress is a very green product.

We only use GECA (Good Environmental Choice Australia) certified foam in our mattresses. It has undergone rigorous and thorough assessment against the GECA Standards. The GECA label is only awarded to products that have the highest environmental credentials and represent the leading environmentally preferable options in the marketplace. This foam was assessed across its entire lifecycle to be better for the environment, have a lower impact on human health and have been ethically made. There are no heavy metals (such as lead or mercury) in the Koala Mattress. The Koala Mattress does not contain phthalates. The Koala Mattress is made without the use of ozone-depleting substances (methylene chloride).

Yes the mattress is flame retardant, but we do this using a flame retardant stockinette, not dangerous chemicals.

Cardboard boxes can be recycled in your kerbside cardboard and paper bin.

Some councils will allow “LDPE 4” in your regular plastic recycling. If yours doesn’t, you can recycle the soft plastic at any REDcycle collection point (found at most Coles and Woolies stores). Please cut the plastic into A3 size sheets before putting them in the bin.

All of our returned products are either recycled, or donated to those in need through our charity partners.

The koala mattress has been rigorously tested for all the nasty chemicals that can be found in other mattresses.

Here’s how you know it’s safe:

  • вњ” Made with GECA certified foam to ensure a lower impact on human health
  • вњ” Very low VOC emissions
  • вњ” Doesn’t contain heavy metals (such as lead or mercury)
  • вњ” Doesn’t contain phthalates
  • вњ” Made without ozone-depleting substances (methylene chloride)

TENCELВ® is made from sustainably-sourced wood (we use eucalyptus). The process used to create TENCELВ® fibers is eco-friendly, and has won awards for its low environmental impact. The result is a fabric that’s more absorbent than cotton, softer than silk and cooler than linen.

No, we’ve lab tested our sheets to make sure they’re 100% safe against your skin. They are completely safe and free from harmful chemicals. TENCELВ® fibre is made using a closed-loop system that ensures almost 100% of chemicals are removed from the fibre and recycled.

Sheets

TENCELВ® is made from sustainably-sourced wood (we use eucalyptus). The process used to create TENCELВ® fibers is eco-friendly, and has won awards for its low environmental impact. The result is a fabric that’s more absorbent than cotton, softer than silk and cooler than linen.

Our flat sheets and sheet sets are available in all the standard Australian sizes. Our duvet cover sets are available in Double, Queen and King size.

Legend
D: Double
Q: Queen
K: King
W: Width
L: Length
H: Height

Pillowcases (W x L)
50 x 75

Duvet Covers (W x L)
D: 180 x 210
Q: 210 x 210
K: 245 x 210

Fitted Sheet (W x L x H)
D: 137 x 190 x 35
Q: 152 x 203 x 35
K: 180 x 203 x 35

Flat Sheet (W x L)
D: 230 x 260
Q: 245 x 260
K: 275 x 260

* All Sizes in CM

No, we’ve lab tested our sheets to make sure they’re 100% safe against your skin. They are completely safe and free from harmful chemicals. TENCELВ® fibre is made using a closed-loop system that ensures almost 100% of chemicals are removed from the fibre and recycled.

TV Unit

Our super slick TV unit is made with a poplar plywood core and finished with a stunning Eucalyptus veneer.

60 kg for Top (TV Shelf). 45 kg of evenly distributed weight for the interior shelf.

No tools, No fuss! All can be built in under 10 minutes, which gives you less working and more watching!

You can remove the seat cushion and back rest cushion covers for spot cleaning.

The best place to try the koala sofa is in the comfort of your own home! We offer a risk-free 120-night trial so if you buy the sofa and don’t love it, you can return it for a full refund. In Sydney, Melbourne, Brisbane, Adelaide and Perth, we’ll even pay for return shipping, or pick up your return for free.

Stop by our Koala showroom (Unit 12, 37-41 O’Riordan Street, Alexandria) to check it out.

Cardboard boxes can be recycled in your kerbside cardboard and paper bin.

Some councils will allow “LDPE 4” in your regular plastic recycling. If yours doesn’t, you can recycle the soft plastic at any REDcycle collection point (found at most Coles and Woolies stores). Please cut the plastic into A3 size sheets before putting them in the bin.

We understand the lives of our customers are very hectic, therefore we have created a durable, hard-wearing fabric that will live with you. But just like you, it likes to feel looked after, like having a date night once a week.

Once a week you should make sure you vacuum your sofa. This will help remove excess dirt, fibres or pet hair. By vacuuming, you’ll reduce the risk of pilling – stopping those pesky fibres from getting the chance to mingle.

If you have pets, a lint brush or roller will help to keep your fabric looking brand new. Sometimes hair can get trapped between the fabric threads and a lint brush will remove this straight away.

If your Saturday night got a little out of control and you’ve woken up to some unsightly stains on your sofa, this can easily be remedied,click hereto look at all our tips and tricks.

Pilling is a very normal part of owning a fabric sofa and can be caused by loads of different factors around the home.

Throws, rugs, clothes & pets can all leave additional fibres and as the surface comes in contact with a single or small group of fibres, the yarns will begin to twist, forming what is known as ‘pills’.

Don’t forget that your sofa is brand-spanking new and the yarns we used to create it contain millions of individual fibres. Losing a few of these on the surface as the fabric settles is as normal as wearing thongs to the beach.

The great news is, removing pilling is a piece of cake and will not affect the performance of your fabric. You can remove the pills yourself with an electric fabric shaver.

You can also vacuum your sofa on a weekly basis, this will help maintain the sofa and reduce the pilling.

If you experience pilling on your sofa fabric or even feel like a chat about your weekend you can contact our friendly customer service team and they’ll be able to steer you in the right direction.

Bookshelves

Our super good looking bookshelves are made with a poplar plywood core and finished with a stunning Eucalyptus veneer.

30 kg of evenly distributed weight for a narrow bookshelf. 45 kg of evenly distributed weight for a wide bookshelf.

No tool assembly and it’s just as easy to take apart!

Yes! We included wall mounts with all our bookshelves.

Sofa Bed

Good question! It comes in right between being a 2.5 (big enough for 3 full sized adults to sit side by side!)

We understand the lives of our customers are very hectic, therefore we have created a durable, hard-wearing fabric that will live with you. But just like you, it likes to feel looked after, like having a date night once a week.

Once a week you should make sure you vacuum your sofa bed. This will help remove excess dirt, fibres or pet hair. By vacuuming, you’ll reduce the risk of pilling – stopping those pesky fibres from getting the chance to mingle.

If you have pets, a lint brush or roller will help to keep your fabric looking brand new. Sometimes hair can get trapped between the fabric threads and a lint brush will remove this straight away.

If your Saturday night got a little out of control and you’ve woken up to some unsightly stains on your sofa bed, this can easily be remedied,click hereto look at all our tips and tricks.

Pilling is a very normal part of owning a fabric sofa bed and can be caused by loads of different factors around the home.

Throws, rugs, clothes & pets can all leave additional fibres and as the surface comes in contact with a single or small group of fibres, the yarns will begin to twist, forming what is known as ‘pills’.

Don’t forget that your sofa bed is brand-spanking new and the yarns we used to create it contain millions of individual fibres. Losing a few of these on the surface as the fabric settles is as normal as wearing thongs to the beach.

The great news is, removing pilling is a piece of cake and will not affect the performance of your fabric. You can remove the pills yourself with an electric fabric shaver.

You can also vacuum your sofa bed on a weekly basis, this will help maintain the sofa and reduce the pilling.

If you experience pilling on your sofa bed fabric or even feel like a chat about your weekend you can contact our friendly customer service team and they’ll be able to steer you in the right direction.

Our sofa bed folds out to be a full size QUEEN mattress.

When you sit on the mattress it feels medium soft, but when you lay down your weight is spread more evenly across the mattress which gives a firmer more supportive feel.

The cover can be spot cleaned, but is not removable for a machine wash.

How Much Does a Good, New Mattress Cost?

Selling mattresses online has revolutionized the sleep industry in many ways. More people are able to have access to a variety of products and more companies are able to offer them.

The bed-in-a-box market has grown tremendously in the past few years … and so have your options. We know it can be tough to navigate the world of online mattress shopping and along with quality and function, we know the cost of such a purchase can be a major concern for all kinds of shoppers.

This guide will help you discoverthe cost of a mattressand what factors may be involved in determining that, along with some helpful tips on how to save a few bucks!

Average Mattress Price

We will go into the specific reasons for fluctuations in price in more detail below. But for now, we can see that there is a wide range of mattress costs, especially across different types of construction. For the most part, latex and air beds tend to cost the most, with foam and hybrids coming in the middle and innersprings being the cheapest on average.

While the high and low ends can fluctuate quite a lot, the average prices stay relatively close to each. There may be a difference of $500 to $1,000, but most seem to be around the $1,000 range. This should allow most shoppers to choose the construction that meets their own individual needs without worrying too much about the price.

Influential Price Determinants by Material Type

MattressLow EndHigh EndAverage
Foam$250$4,000$1,000
Spring$300$3,000$900
Hybrid$250$2,000$1,000
Latex$300$4,000$1,500
Airbed$50$4,000$2,000

The price of an all-foam mattress is likely to vary depending on both the density and construction of the materials. The more these factors increase, the higher the cost is likely to be.

Higher density foam is likely to last longer because it often reclaims its shape easier, reducing long-term impressions. However, this can raise the cost and some shoppers may find higher density beds to be too firm for some shoppers to find comfortable. Lower density foams may need cost less and need to be replaced more often. It is possible to find a product at a mid-range price point that combines both higher and lower density materials for a blend of comfort and durability.

Additional features that enhance the usability of the product, such as reinforced edges or cooling properties like copper or temperature-regulating gels and phase-changing technology or aerated materials, will likely raise the cost of the bed. The tradeoff is that consumers are promised a more comfortable and convenient sleep experience. Some companies design their own foams or offer zoned materials with different levels of compression.

Innerspring

Just like a mattress made of foam, the way an innerspring is built will largely determine how much companies charge their customers for it. Coil counts, gauges, comfort materials, and additives are all factors to become acquainted with when choosing an innerspring model.

These items work differently from all-foam products, where higher density materials cost more, innersprings with a higher gauge are typically less expensive. Springs with high gauges are usually thinner than low gauge springs. This can cause the beds to breakdown quicker, driving the fees down.

The number of coils inside a mattress can also affect the price, the more coils are present, the more metal is used to create them. Many shoppers prefer a bed with more springs inside, which may help to justify the cost.

Shoppers should also consider other construction factors like whether or not the bed has more than one spring system or if the coils are wrapped in fabric. If there is a comfort layer inside the innerspring, the thickness, materials used, and cooling technologies employed will all affect the cost.

Hybrid

Hybrid beds have witnessed a lot of innovation over the past few years, as other products evolve, so do hybrids. Companies have begun to experiment with different types of construction styles and material types, which can then lead to a variety of price ranges. The cost of a hybrid is also determined using many of the same factors involved in pricing an innerspring or all-foam bed as these products combine both springs and comfort materials like latex, foam, or both.

Some hybrid products feature taller coils or a dual-coil construction. The thickness of the comfort materials and the construction of these layers can have an effect on the money spent to build the bed. Many of these items also include cooling technologies, pocketed springs, or enhanced edges.

Check to see whether or not the item is double-sided, as these models are often thicker and contain more materials. Certified organic models and zoned designs will also play a part in determining the cost of the item, so be sure to look into these issues, as well.

Latex

There are two main types of latex and each different kind will probably run you a different amount.

Many sleepers consider Dunlop latex to be firmer and more durable, this material may be seen frequently in foundation layers. Talalay is usually considered to be softer and is considered a good choice for adding pressure relief. In general, Talalay beds are more expensive, though there are many models out there that combine both types.

Shoppers should also check to see if their latex mattress is natural or organic — these two features are not one and the same. A natural latex product means that the item is created using natural and not synthetic latex; some shoppers may be allergic to natural latex, but others are glad to have a product that is not chemically engineered. Natural latex beds can be organic or non-organic, of course, an organic product will usually cost more.

Latex can also feature many of the same qualities found in foam, like gel infusion or aeration that allows for air circulation. Some of these models may also feature enhanced edge support or zoning.

Airbeds

Airbeds are an interesting corner of the market with lots of different factors determining their price. The materials used in the construction, along with mattress height and technological advances, are the main considerations when determining the cost of an airbed.

People no longer need to pump up an airbed by hand or manually tell an electric pump when to start and stop. Many of these products now come with remote controls, or even smart controls, that add convenience for an extra fee.

Some of these items may also contain micro coils, latex, or memory foam. Those that do will be held to many of the same pricing standards as those materials.

Shoppers may want to find out how many air pockets are used inside their airbed. Traditionally, airbeds featured only one or two air pockets, but may not hold up to six. Finally, the taller the airbed, the more expensive it is likely to be, as more materials are required to create a thicker bed.

Price/Value Analysis

Generally speaking, the cheaper a mattress is, the less durable it is likely to be, and vice versa. Of course, there are always exceptions to this rule, but many budget-friendly models reduce their expenses by using simpler or fewer materials. However, more expensive does not always mean better, some beds may come with features that you simply do not need or that could even hinder your own personal sleep experience.

There is certainly nothing wrong with buying either a budget-friendly or expensive product, especially if it calls to you. For the most part, however, mid-range items should offer the most “bang for your buck,” especially if they are offered with a lifetime warranty or comfort guarantee.

Add-on and Hidden Costs

Buying a mattress doesn’t always end there. There can be many other hidden factors that end up burdening your wallet. Shipping and handling, set-up fees, and other considerations may affect your bottom line.

But that doesn’t mean these extra costs aren’t worth your time! Some people are more than happy to spend a few extra bucks on White Glove delivery if it saves them a little hassle. We will break down some of the more common factors that might end up getting tacked onto your bill so you can decide what works for you.

White Glove Delivery

White Glove service refers to a standard of delivery in which the company will send people to bring the bed right into your home and have them set it up for you. Some businesses are willing to offer this service for free, while others will charge a nominal fee for the set-up. Similarly, White Glove service is not always available in every location a company ships to.

Be sure to check which you are getting when you place your order.

Shipping

Much of the time, bed-in-a-box brands are willing to ship their products for free. However, there are some circumstances in which this is not possible. Some businesses will charge an additional fee to ship to Hawaii and Alaska, or companies in the United States will charge more to ship to Canada and vice versa.

It may also be beneficial to check to see whether or not different sizes are more difficult or expensive to ship. King, Cali King, or Split sizes may be pricier. Most places will have chat representatives on hand to answer these questions.

Removal of Old Bed

What do you do with your old bed once you get a new one? Some businesses will offer a convenient service that disposes of your unwanted mattress for you, and they may even find a way to recycle or donate the bed in the process – no need to cut up a whole mattress all by yourself!

Sometimes the removal of the unwanted product is included in the White Glove service, whether or not the White Glove option is free. Other times, companies will expect you to pay extra to have your old bed removed.

Platforms, Frames, and Foundations

Maybe you already have a frame or foundation, but that doesn’t always mean it will work for the mattress you choose. Many companies have specific recommendations for their beds as to the proper ways to set them up. Find out whether or not you will need to purchase a new or proprietary base, if the set up you already have will work, or if the brand offers an included frame with purchase when choosing a mattress.

Comfort Level or Model Exchanges

Some brands are willing to allow shoppers to send in their mattress or comfort materials in exchange for a different comfort level or a new model altogether. If you find yourself tossing and turning because you accidentally purchased a mattress that is too firm or too soft, you can simply switch it out for one that suits you better. This is often free within the trial period, but after that time there may be a fee required.

Returns

The great majority of bed-in-a-box businesses offer trial periods so that consumers can get an idea of how their new mattress will work for them. Since you can’t go to a store and actually lie down on the product, they give you plenty of time to test it out in your own home. Much of the time, if you return an unwanted bed within the trial period the cost of shipping is free, but some companies may withhold a small amount while refunding the rest of your purchase.

Warranty

Generally, the warranty included with your purchase will ensure that you can quickly and easily replace a defective mattress within a given amount of time. Most of these arrangements will last at least 10 years, while some are extended 20 or 30 years, and in some cases, you will even be granted a lifetime warranty.

Some companies include comfort guarantees along with their warranties, to ensure that shoppers receive proper sleep for as long as they own their mattress. These offers usually allow people to trade in their comfort layers, or in some cases the entire mattress, every so many years to make sure the materials do not compress too much over time.

Each company uses a different policy to determine whether exchanges under warranty are free or not. Sometimes this will vary depending on the size of the mattress or the amount of time elapsed before making a claim.

Koala vs Ecosa mattress: Comparison of the week

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Which mattress-in-a-box will give you the best night’s sleep, at the best price? We compare Koala and Ecosa mattresses side-by-side.

We compare virtually everything at Finder and ourComparison of the Weekisn’t afraid to tackle the big questions. This week we put Koalaand Ecosa mattressesto the test.

It’s likely you’ve got a friend, or a friend of a friend, who has raved to you about their bed-in-a-box. Both Koala and Ecosa have become well-known brands, and both regularly come up in conversations when you’re talking about moving house or buying new furniture.

You’ll find plenty of people to vouch for either brand, and it’s not often you hear from someone who isn’t happy with their online mattress purchase. But which one should you go for?

The essentials

Both Koala and Ecosa produce mattresses-in-a-box, and both brands launched in Australia in 2015. These mattresses come compressed into a cardboard box and are delivered to your home ready for use, often within four hours if you live within a metro area. They’ve caused quite a stir in the industry for their ease of set-up; all you need to do is open the box and the mattress will fold out into shape. Done!

Our reviewer slept on a Koala mattress for two months to find out if it lives up to the hype. Read now.

The comparison

The mattresses are both very similar in size, price and delivery times, but there are a few key differences.

Koala mattressEcosa mattress
PriceThe Koala mattress in queen size is priced at $1050, but you can save $150 by using one of these exclusive promo codes.The Ecosa mattress in queen size is usually priced at $1099, but it’s currently on sale for $849 thanks to its EOFY sale (correct as of 24 June 2019).
FirmnessUnlike traditional mattresses which offer a choice between soft, medium and firm, the Koala mattress comes with one set firmness level. The mattress comes in medium-firm, with customers rating it about a 6.3 out of 10 on the firmness scale. Koala says it has run many focus groups to get the firmness level "just right" for the majority of people, but if you’re particularly fussy about the firmness of your mattress you might benefit from the trial period offered.

Many online reviews by customers say they found it too firm to begin with, but after about a week or two they found the mattress dramatically reducing their back pain.

The Ecosa mattress offers an adjustable level of support with an upper layer that can be flipped, allowing you to switch between medium, medium-firm and firm. This is a big selling point for fussy sleepers, plus it allows you to adjust the support over time as your body changes.

Like the Koala mattress, many online customer reviews still call out the fact the mattress is a bit too firm to begin with, but it’s something they got used to after a couple of weeks. If you’re someone who enjoys a particularly soft mattress or even a water bed, it might not be the right fit for you.

Simba Mattress Review

The Simba hybrid mattress has been developed using extensive sleeper research through the US-based Sleep to Live institute. This has resulted in a mattress that’s designed to support every size, shape and sleeping style. Its 5 layers include latex, conical pocket springs, responsive memory foam and 7-zone support foam. The Simba is a medium to firm responsive and supportive mattress, especially good at contouring to side and back sleepers. Priced on the higher end, its unique design promises a comfortable and cool night’s sleep for everyone.

Inside our review

Our review aims to help you understand whether the Simba mattress is right for you. We’ve compiled independent reviews that cover customer insights on firmness, sleep quality, materials, customer service and more. By the end of it, you’ll have a better understanding of whether the Simba will provide you sweet dreams. We recommend the best way to find this out is to try it in the comfort of your own home.

Ratings by Category

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How does the Simba mattress feel to sleep on?

The Simba is designed to suit every size, shape and sleeping style. A hybrid mattress combining pocket springs and memory foam, it’s responsive and comfortable as well as supportive.

It rates as a 6/10 on the firmness scale, making it medium to firm with a moderate level of sinkage. The Visco memory foam moulds to your body, giving a supportive hugging sensation. The pocket springs provide all-over body support.

The top latex layer is covered in Simbatex, a new material developed especially for the Simba. Natural soybean balms mean it’s cool to touch. The breathable sleep surface and grooved support base allows air to flow freely around the mattress, keeping sleepers cool.

Customers rate how the Simba feels firm and holds you through the night, while still being soft and comfortable. The conical pocket springs, developed by Simba, pivot in their pockets, adapting to sleepers’ body shapes. They offer full body support and minimise partner disturbance. Because each spring adjusts individually, sleepers experience pressure point relief throughout the night. A memory foam layer provides additional comfort. This tailored support could be good for back pain sufferers. Try it out by taking advantage of the 100-night trial and free returns.

The Simba was created using data. Research from more than 10 million sleepers, including 180 million body profile data points, shaped its design. This means the Simba is intended to suit all sleep styles.

However, customers suggest that stomach sleepers may find the contouring of the mattress uncomfortable. As it hugs the waist, it can cause pressure on the unsupported lower back.

Side sleepers enjoy the contour, hug and support of the Simba. The 7-zoned support foam base was designed with side and back sleepers in mind and provides pressure relief where it’s most needed.

“We have now had a Simba for a month and keep wondering why we did not buy one ages ago. It took my wife and I a week or so to get used to it but once we have our sleeping has improved 10-fold. I no longer wake up with a bad back or neck ache. I would recommend this to anyone, don’t delay go get one!” – Verified buyer, au.trustpilot.com

An area the Simba excels at is edge support. Traditionally, mattresses in a box struggle to maintain good edge support. However, there’s an extra layer of foam placed around the perimeter of the Simba’s springs. This means it maintains a great level of support around the edges. It’s perfect if you sleep close to edge or like to sit down while getting dressed or undressed.

Simba’s patented conical pocket springs pivot in their pockets to adjust to different shapes and movements. They also reduce movement transfer between two people, meaning there is minimal partner disturbance. Most customers agree that they can’t feel their partner’s movements.

Koala Mattress Review & Guide

Does your bed make sleeping feel like a nightmare? Named after Australia’s iconic sleepy marsupial, mattress brandKoalahas taken a convenient and environmentally friendly approach to helping you achieve a better night’s rest.

Unlike most other brands, Koala aims to keep the choice simple by making the Koala Mattress its only mattress. The company also provides a timber bed base to match (starting from $800), as well as some other bedroom essentials like pillows and sheets. The Koala Mattress is available from the brand’s online store. If you live in a metro area, you might even be able to have your new mattress delivered within 4 hours, as long as you get in early enough.

The Koala Mattress

The Koala mattress is available in a variety of sizes and price points, so there should be something to suit everyone:

  • Single (188cm x 92cm x 23cm): $750
  • King single (203cm x 107cm x 23cm): $850
  • Double (188cm x 138cm x 23cm): $950
  • Queen (203cm x 153cm x 23cm): $1,050
  • King (203cm x 183cm x 23cm): $1,250

A post shared by Koala (@koala) on Jun 11, 2018 at 3:35pm PDT

About the Koala Mattress

Whether it’s building the mattress or delivering the product to its new home, Koala aims to promote sustainable practice at every stage. When it comes to building the Koala Mattress, the foam that’s used is said to be GECA (Good Environmental Choice Australia) certified. The GECA label is given to products with ‘high environmental credentials’ and which ‘represent environmentally preferable options in the marketplace’. Koala similarly claims its foams do not contain any environmentally harmful substances like methylene chloride.

The Australian brand has also teamed up with the WWF and other Koala charities. So, a donation will be made with every mattress sold to help protect our koalas for years to come. The company will similarly make a symbolic turtle adoption for each Koala Sofa purchased.

And if you don’t know what do with your old mattress, Koala has partnered up Soft Landing to remove and recycle your old mattress, with the service free for those in Sydney and Melbourne.

Koala Mattress Design

Each mattress is stated to have only two layers, a design approach the brand claims helps to make its bed-in-a-box standout from other brands. This apparently helps the mattress stay cool by wicking excess heat away from the body, making the Koala Mattress a dream to sleep on during the Australian summer.

The upper layer contains Kloudcell, an open-cell foam created by the company. The open-cell structure of the foam is said to create channels which can promote airflow and allow heat to escape. Kloudcell is stated to combine the feel of memory foam and latex, but produces greater breathability and bounce to minimise the ‘sinking feeling’ and heat which is apparently produced by these two types of materials.

The Koala Mattress also includes a dense Ecofoam layer to provide support and durability. The Ecofoam is said to distribute weight vertically – rather than horizontally – so small movements from your partner won’t disturb your sleep.

Should I jump on the Koala Mattress bandwagon?

Feeling restless over an uncomfortable night’s sleep? Koala might help you get your fairytale ending with its own bed-in-a-box.

When it comes to comfort, each mattress is described to have the right amount of ‘sink’ and ‘bounce’ to support your body while you sleep, although it’s best to try out a few mattresses to ensure you’re not left tossing and turning over your decision.

The online brand offers free shipping and returns, with customers in some metro areas eligible to receive the mattress within 4 hours. Depending on where you live, Soft Landing may also be able to remove and recycle your old mattress for you. But if you’re unsure whether the Koala Mattress is your perfect match, the 120-night trial allows you to try the bed-in-a-box and return it for a full refund if it’s not for you. The product also comes with a 10-year warranty.

Still can’t decide if the Koala Mattress is the best option for you? Check out the Canstar Blue mattress review page to compare a range of products from a variety of different brands. Koala appears to be a popular choice with many Australians, placing as one of the top brands in our customer satisfaction ratings. Other household names like Sealy, SleepMaker, Ikea and King Koil are also worthy contenders.

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