11 People You Aren’t Tipping, but Should Be
The argument against tipping is often, “Hey, you don’t need to tip. He’s just doing his job!” But since you’re reading this, you’re probably not a dick. Just because someone gets paid to do a job doesn’t mean it’s not a nice thing to give them a little extra — especially if their jobs are tough and they’ve shown they deserve it by not stealing all your electronics. Here are 11 people you don’t tip, but probably should. To save you the anxiety when it’s time to hand over the money, we even talked to people in each industry to see how much you should give ’em.
The ultimate guide to tipping everyone
FedEx guy delivering a huge package
FedEx employees have great jobs! They have a salary and benefits, and everything! And salaried employees like that shouldn’t get tipped, right? Well, like the diaper brand you’re going to be buying for yourself in 40 years, it depends. For most packages, no. But I’ve definitely had huge, heavy boxes shipped to me via FedEx that were carried up four flights by a heroic delivery person. In the summer, they deserve even more.
So, how much?$5-$10. It’s enough to buy a beer and some Icy Hot at the end of the day.
Parking lot worker at home improvement store
People buy big boxes from big-box stores — boxes holding stuff like air conditioners, minifridges, and other modern cooling devices. So when the people working the lot at The Home Depot or Lowe’s load something like a 60lb lawnmower in your truck, they deserve a few bucks.
So, how much?They average about $10 an hour, so with a $10 tip, you might just make their day. And when’s the last time you made someone’s day? Other than your mom the one time a year you remember to call her.
The Enterprise employee who picks you up in a rental car
When a cab driver drives me 40ft, I tip them $1. When a bartender cracks open my beer, that’s at least a buck. So when an Enterprise agent/former NCAA athlete (if the commercials are to be believed) picks me up at my hotel, or friend’s house, or wherever, and drives me to Enterprise for 10-15 minutes, that person deserves some cash. There are specials at Enterprise where you can rent a car for a weekend for only $10 a day, so another few bucks isn’t going to break the bank. Based on the Enterprise employees we spoke to, they receive tips so rarely that you’ll likely get a surprised, happy driver out of the deal.
So, how much?$1-$5
AAA guy fixing your flat tire
Sure, you pay a yearly membership for AAA, so you feel like you already paid the guy fixing your flat! But, based on my research, AAA pays a local tow company to come and tow your car. AAA doesn’t care if you tip, because they subcontract out the job, and they’re getting their cut either way. They’re paying the driver — but not much after taxes and fees.
So, how much?I talked to a local tow company, which said $5-$10 is much appreciated. Sounds like the least you can give to have someone bust their ass for you on the side of a highway at 2am.
What the hell does that karaoke guy do anyway? They just key in the song into the computer and kick people off when they’ve sung enough, right? Wrong. They deserve to be tipped solely on the basis that they’ve had to listen to inebriated women cry-sing Adele’s “Someone Like You” for the last few years. And that is a fate I would not wish on my worst enemy (you know what you did, Tyler).
So, how much?A karaoke bartender I spoke to said you should tip based on how much fun you had, and that $10-$20 will do the trick at the end of the night.
Your apartment super
Your sink is clogged with hair. Again. Get a haircut, hippie. Instead of spending $10 on a bottle of Drano, you can save money by getting your super to stop by and snake the drain, and then tip them. If something goes horribly wrong around your apartment, no matter the time of day, the super will fix what needs to be fixed. They’re basically ER doctors that make house calls. And an incredible service like that deserves a tip. Especially if you drag them out of bed.
So, how much?$5-$10 per job
Appliance delivery guy
Whether it’s a new washer/dryer, dishwasher, air conditioning unit, or fridge — if some poor dude or dudes have to lug an enormous, heavy box up some stairs and into your place, you need to tip them. Even if you don’t have to climb steps up to your place, carrying things is difficult work. That’s Sisyphus-level drudgery. And it deserves some cash on the side because of the effort involved. Sometimes people don’t tip these types of delivery guys because they were charged a delivery fee. Getting pizza driven to your doorstep also has a delivery fee, but that doesn’t mean you don’t tip the pizza guy, right?
So, how much?A Sears appliance worker I spoke to said anywhere between $10-$20 will show your gratitude.
Do You Tip a Mattress Delivery Person?
You don’t have to tip the Mattress Delivery Guy, just as you don’t have to tip the waitress serving your food.
But you should.
Not tipping the mattress delivery guy is not as bad as not tipping your waitress, but you get the point.
Table of Contents
How Much Should You Tip The Mattress Delivery Guy?
If you’re going to leave a tip for the guy(s) delivering your mattress, it depends on what they have to go through to get your mattress to the place you want.
Ultimately, what you give as a tip is up to you.Tipping in the $5 to $20 range is standard depending on what they have to do.
For example, if all they are doing is placing the new mattress on the first level of a home or apartment, then I would say $5 will do for each person.
If they have to go upstairs, then I would say $10 per person is fair especially if it’s a Queen or King mattress.
If they have to go up many flights of stairs, remove the old mattress, or go out of their way to get the mattress to you, then give them each $20. Especially if they go above and beyond to get you your new mattress.
If you have the extra cash, then feel free to share the love with more money, but overall I consider these good numbers for tips. Mattresses can be cumbersome and removing old mattresses can be nasty even if you’re a clean person. When you get stairs involved, it becomes harder and more dangerous, so please give them tips.
When NOT To Give a Tip
Like I’ve said before, giving a tip to the guy delivering your mattress is up to you. So if you have a terrible experience with the delivery people,then your tip should reflect that.
Don’t confuse a bad experience at the mattress store, since the delivery guy has nothing to do with that. Don’t let warranty issues keep you from tipping too, I go over if mattress warranties are worth it here.
If the delivery guy is rude, then I would not give them a tip, but chances of them being rude are very rare. Just be nice to them, and they’ll be nice to you.
I would give at least $5 to them since they are helping you and making your life a bit easier. If you have more for them to do then give them more of a tip, it is that simple.
Tip the Mailman Or UPS/Fedex Driver?
If you bought a mattress online, which you should since they’re so much more affordable, I still think you should give the mailman or UPS/FedEx driver a tip. A $5 tip is more than enough for them, and the only reason is that these mattresses can be heavy (some up to 100lbs!).
If the driver is willing to take the bed into your home or even in your bedroom (not many will), then give them $10 to $20 tip.They just helped you a lot by doing this.
One More Thing…
Since you have a new mattress, it would be wise to protect your new investment as much as possible. One of the best ways to protect your mattress and also help keep the warranty intact is to get a Mattress Protector.
I know what you’re thinking, and no, mattress protectors are not those plastic vinyl things that sleep hot anymore. They have come a long way from the old style of mattress protectors.
I like using the SafeRest Waterproof Mattress Protector for my bed. It blocks all types of liquids, even my glass of milk before bed spills that I sometimes have. To prove how great this thing is I spilled soda on it to prove it stops liquids.
There are many Mattress Protectors to choose from, and they’re worth the cost. I’ve seen many people get turned down for warranty items on their bed due to them spilling soda on their mattress and it leaving a stain causing them to deny their claim.
It’s always a good idea to get a mattress protector for your new mattress.
What is a good tip for the mattress delivery guys?
They have to haul out my old king sized mattress and box-spring and move in a twin. The old bed is insanely heavy and my room is very far from where they will be parking. Is ten dollars per person reasonable?
edit :: and it is raining.
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What is a good tip for the delivery guys? Hmm… I guess: “Exercise regularly so you don’t throw your back out with all that heavy lifting.”
But yes I think 10 dollars per person is very reasonable considering the delivery and service is often built into the price.
Agreed. Since you suggested the amount, it’s probably what you are comfortable with paying and thought would be appropriate. After all, it’s a tip. Both should be happy when giving something extra.
Yes – that sounds very reasonable and what I would give.
I would go with the $10 a guy.
I also tip furniture delivery peops $10. each and offer something cold to drink.
@Neizvestnaya :: Good idea. I will toss some wine coolers in the fridge.
No no, no. Don’t give them anything alcoholic. They are on the job and that includes driving a truck. They can be fired. Go with water or pop. Please!
(and $10 each)
@worriedguy is right. (And Happy New Year to you, bubbeleh.)
Shanah Tovah, my shana maidellah.
I think $10 each is reasonable.
I was joking about the booze.
I figured it would be hard for two guys two move it. I was a bit concerned when one guy showed up. And the dude was barely over five feet tall. He picked it up like it was nothing. Now I feel like a complete wimp. But I kicked him a twenty.
Ten dollars sounds about right to me, but I have never even though to tip mattress delivery people. Now to piggy back off this question… We are having a mattress delivered on Friday. They have to remove and replace a king size mattress, box spring, and frame. Is $10 each enough in that case?
When I first read it, my mind was thinking of how to tell them the best ways to get the product through the house….then duh….
GEEEZ, You just paid $1000 or so for a good mattress, $75 or so for delivery, haven’t you given enough.
inspite of that:
$10 is good…
@SuperMouse Me neither! I’m really a fairly generous tipper when I tip but it never occurred to me that I should have tipped the mattress delivery guys. Now I kind of feel bad because maybe they thought I was cheap! 🙂 I am clueless about these things. I may have to ask a question about this matter in order to educate myself.
@blueiiznh :: The mattress and box spring were only $200. That included delivery and removal of the old one.
@johnpowell Well… knowing that makes all the difference in the world. I certainly would have tipped the guy, probably $10 each, just like you’re thinking. If the mattress, box spring, delivery, and hauling off the old mattress and springs only cost you $200, those delivery guys can’t be making much at all.
@lillycoyote :: The amazing part is that they make them to order at a factory across town. It was cheap and they made it to what firmness I wanted and what fabric I wanted. Pretty awesome and my money didn’t go to China.
I’ve never paid delivery people before – never even thought of it & never heard of anyone else tipping. I bought a mattress this summer and paid over $1000 plus a $70 delivery fee. It’s getting a little ridiculous with tips.
@johnpowell Thatispretty cool that the mattresses are made to order at a factory just across town. And not only are you not sending your money to China, but you don’t have to worry about what might be in the mattress, or used in it’s manufacturing. Ever since the scandals of several years ago, about tainted Chinese products, it’s always in the back of my mind: ”Who the hell really knows for sure what’s in any of this stuff?” when I buy something from China and a mattress is something you spend a lot of time on over the course of it’s life.
Money Manners: How Much To Tip For Food Delivery
Modified date: April 17, 2019
I understand complaining about paying $2 ATM fees, but what’s so bad about giving a few bucks to a food delivery driver? Often, pizza guys and other delivery drivers earn less than the minimum wage
Sure, the driver doesn’t take your order (I bet he says “hello”, however). But he does get your food from the restaurant, buckle it into the back seat, and bring it to your door.
According to Jorie Scholnik, an etiquette expert, that calls for a tip. “Tipping 10-15 percent is a good start,” she says. “I usually give the delivery person 15 percent if a delivery charge is not included.” If the weather is bad, The Emily Post Institute recommends tipping a driver 15-20 percent.
Here are some of their other standard tipping recommendations:
- Restaurant server: 15 to 18 percent, 20 percent for good service, 10 percent for poor service
- Bartender: $1 per drink or 15 percent of tab, whichever is greater
- Valet: $2 to return your car
- Restroom attendant: 50 cents to $1
- Taxi driver: 15 percent
- Food delivery: 10 percent, at least $1. Tip more if the delivery was difficult (e.g. bad weather)
- Barber or hairdresser: 15 – 20 percent
- Skycap: $1-2 per bag, $2 minimum
- Hotel doorman: $1-2 per bag, $2 minimum
- Hotel concierge: $5 for getting reservations, no tip for directions
- Hotel housekeeper: $2-5 per night
Other ways to save
As for tipping for food delivery, there are other ways to save money if you’re not in the mood to cook for yourself.
Don’t get delivery
Pick up the food yourself from the restaurant. You won’t have to pay a delivery fee, or tip a driver. “I don’t usually tip the to-go person because no one is serving my table, but sometimes I’ll include an extra $1 or $2 if the person was extra courteous and accommodated a special request,” Jorie says.
You can also save a few dollars doing an advanced search on Grubhub. Under the filters option, check the box marked “Offers coupons.” This will pull up any restaurants that are offering deals.
Try meal delivery services
If you’re ordering out because you can’t get to the grocery store regularly, consider a meal-kit delivery service like Plated or Blue Apron.
For anywhere between $8 – $15 per meal (the cost depends on whether or not you become a member), these sites will ship you all of the ingredients, and a recipe, to make a dish at home.
Tipping can be a complicated business – most people tip differently depending on whether or not they’re getting food delivered versus when they’re in a restaurant.
Use our suggestions above to get good tipping karma.
We invite readers to respond with questions or comments. Comments may be held for moderation and will be published according to our comment policy. Comments are the opinions of their authors; they do not represent the views or opinions of Money Under 30. Comments have not been reviewed or approved by any advertiser, nor are they reviewed, approved, or endorsed by our partners. It is not our partnerвЂ™s responsibility to ensure all posts or questions are answered.
I always tip 20%. That’s my base. If things are great, then I go higher. My only exceptions are counter service, where I leave a dollar or so, and a yellow cab where I tip 30%. (Uber/Lyft have ruined their world) Tonight I googled info about tipping for food delivery. I wanted to make sure that 20% was enough. Living in NYC it think it is amazing that there are people who do this day after day, rain or shine, in heat or freezing weather, and they do it on bicycles. They are in the streets so we don’t have to be!
As a server myself i have to get orders together for to go and delivery some of the guests tip but not to often meanwhile im making 4 bucks a hour to get your stuff ready so please tip something when u visit a restaurant with tipped employees.
IвЂ™m a driver an we can see if the customer tips and a lot of us drivers will decline your order (which will make it take longer to get to you) so do yourself a favor and tip $5 or 20% of order as the CEO says. If you canвЂ™t afford to tip someone whoвЂ™s going to pick up and deliver your food then you canвЂ™t afford delivery service. Straight up!
Food delivery drivers are paid on their tips. 10% is nowhere near adequate. Drivers often have to use their own vehicles and are expected to pay for repairs and fuel out of their own pocket. 20% or higher is more reasonable. Tip AT LEAST what you would in a restaurant where the server is just walking your food across the room for you.
You should tip your delivery driver the minimum of five dollars. You should also tip higher if the cost of living is higher where you live. Example the average tip in Pittsburgh, Pa is $5.00 dollars per delivery where people make about 35k. If you live in an area like the SF bay area where the average income is 75k you should be tipping higher than Pittsburgh, Pa
We plan to order pizza tomorrow for our movie night with my friends. We will be celebrating the return of one of our friends after joining a mission last year. Now, I do not know how to tip a delivery guy because I have never tipped before. So thanks a lot for helping me understand that the usual tip is around ten to fifteen percent, and it could go up to 20% if they went through a harsh weather.
As a Grubhub driver, I can tell you many people don’t tip anywhere near enough for the work and gas we put in. I am poor. The car I have is an old SUV that gets 9-10 miles per gallon. So when someone wants me to get their food and deliver it 5-12 miles without any tip at all, I actually lose money on the trip. Grubhub only factors mileage from the restaurant to the customer into our fee that we receive. So if I’m ten miles away from the restaurant, which happens more than you might think, and I then drive from the restaurant to the dropoff another 10 or so miles, I’ve burned at current prices $6 of gas to make $4-$5. Does that make sense to you, especially when there ARE customers who tip and have shorter deliveries, and as contractors we get to turn down orders if they don’t make sense? And yet, recently almost half to two thirds of order offers have been like this $4-5 with no tip at all for our work. Then customers have the gall to get angry when it takes a while to get their food because most drivers were turning it down in favor of runs where they could actually make some money! Even with a more gas efficient car, deliveries take about 30 minutes on average (some take longer due to waits at restaurants or confusing apartment complexes.) So even if gas wasn’t an issue, I would be working 30-40 minutes to make maybe $3. Who is going to do that? If you can’t afford to tip, don’t order delivery from a service where your driver isn’t getting paid a standard wage or gas money. Because you’re ripping off labor if you do. It’s really that simple. We provide a SERVICE. PAY for it. And I DO take care with the food and try to deliver as quickly as I can.
JI am sorry for your situation. I am one customer that always tips 20%, at rest. and delivery. I figure with the price of gas they are doing me a favor by bringing me the food instead of having to go out.
Calculating the amount of a tip based on whether or not there is a delivery charge is bad advice. In most cases, the driver does not get the delivery fee, it goes to the business.
I never tip a driver less than $5, unless I am extremely short on cash, which is rare. (I only order delivery when I am unable to cook for myself, as I am disabled, or I have company.) But if I canвЂ™t come up with a $5 tip, I absolutely NEVER tip less than 20%. If I canвЂ™t afford the lesser of a $5 or 20% tip, I just donвЂ™t order. ItвЂ™s not fair to the driver.
I delivered newspapers in my younger days, before college. I would deliver up to 1200 papers a night. I know how expensive fuel can get for a delivery person, not to mention the wear and tear on their vehicle and more frequent maintenance. Unfortunately, newspaper delivery people are often forgotten about when it comes to tipping, with the exception of an occasional Christmas card with $5. Even the people in very nice houses who requested porch delivery (which required me to get out of my car and took up extra time) would not tip.
ItвЂ™s my opinion that anyone who delivers to your home should get a tip, even if itвЂ™s only at Christmas. This includes the mailman and sanitation workers.
All this talk about tipping…already in the US its murky that all goods have prices that exclude taxes. Then when it comes to services, it not only does not include tax, it also excludes the ‘service fee’. I’d rather receive a price upfront (all-in) than have the appearance of it being ‘cheap’. Why don’t companies/restaurants just give employees an honest wage? Why is it up to the fickleness of the customer to decide what the service is worth? Can a restaurant owner not manage and incentivize its own personnel? If you provide good service, you are in the right job and should get good pay, if not, than you should get fired or come to this conclusion yourself when you’re not promoted or scheduled. Just pay your employees more and charge your customers an all-in price.
Agreed! Tipping is Extra, as far as I am concerned. However, in situations where I know the employee is not being paid adequately or where tips are relied upon, I feel obligated, which I hate. I want it to be a reward, but these days its an entitlement.
I tip delivery – pizza mostly – $3-5.00. I give cash tip if I can so they can report as see fit. Sometimes, like bad weather or very busy time, I will tip both on paper and on cash.
Hairdresser gets a high tip, up to 35-40%. She really knows her stuff and I truly appreciate her expertise. I rarely cancel or change dates, but I am handicapped and occasionally just cannot get out of the house.
if your hairdresser owns the salon would you still tip $35 – 40% ? Mine is now charging $300 for roots and foils and I believe those prices are getting more and more common. That seems like so much to get your hair done with adding to that another 100+ in tips. Any thoughts on this would be appreciated.
Generally, the owner will charge more, but tips are not expected. I will give holiday bonus gifts or birthday bonus gifts, however.
It’s interesting how you said that home delivery drivers often get paid less than minimum wage and that a 10-15% tip would be a good start. Delivery really seems to be something that would make life so much easier because you could have practically anything delivered straight to your door nowadays. Anything from vegetables to meats so paying the people who are providing that service seems like a good idea to me.
Thank you so much for the great advice listed here about what to tip a delivery guy. My wife and I live in a city where it snows all the time so we make sure to give the delivery guy a little bit more; however, until now, we were not quite sure what was normal for tip. We never knew that you were supposed to tip the bartenders! Thanks for the great advice!
That seems like a good tip to tip more if the weather was bad. It’s a polite way of thanking the driver for their efforts. I’ll to keep note of that if I get a food delivery.
Tippjng a delivery driver 10% is disgraceful. Remember your server walks your food out a few feet from the kitchen.
Delivery drivers, have to bag your food, usually cut pizza, finish hoagies, sauce wings ect. Then they go out into whatever weather and drive your food right to your doorstep so you don’t even have to leave the couch. As stated they use their own fuel and often make less than minimum wage. They have to pack deliveries carefully and balance their routes to ensure speedy service. That service in my eyes is far greater than a waiter walking out taking your order, filling a few drinks, then bringing you your food. Yet in this day and age people will commonly leave a five after ordering a 10-12 meal at the local diner and that same person will throw a driver 2 bucks for driving out a $50 order, to the very end of the shops delivery range. Also delivery fees are not a guide to tipping. Most places charge a buck or 2 to help with the drivers file and wear and tear. This is in no way a proper compensation for someone who has probably done 5 times the work of a waiter.
Although I do agree with most of your points, servers do far more than delivery drivers. Servers take your orders, bring you drinks as well as refills, bring you condiments and napkins, bring your food, bus your tables. They do this for roughly 4-5 tables at a time, (not just yours) for roughly 45 mins until all new tables are sat and it continues. While they are doing this, they bring clean dishes from the dish station and put them away, they sweep up and wipe down the back, they constantly are refilling the ice, coffee, and tea. Furthermore, they are bringing other tables food out as well if the servers are busy. So I disagreee, delivery drivers do much less.
I forgot to add… Delivery drivers also do the dishes at the end of the night – wait staff might clear the tables, but they typically do not do the dishes. Drivers also often take more than one delivery at time. Also pack drinks, condiments, plates, napkins, forks, knives, run the credit card. Sometimes its raining or snowing.
Plus they use their own car, lots of wear and tear – about 80 to 100 miles a week. So, I disagree – pizza delivery drivers do just as much as wait staff, if not more. I’ve been both. Plus, drivers stand to lose a lot more money as they use their own car and pay for their own gas.
Delivery fees are not necessarily paid to the driver – it’s to offset the extra cost the store incurs by having to send out the order.
Imagine taking an order, possibly making the order, driving 10 miles round trip, taking 30 minutes plus, using your own car and gas, then getting only a dollar, or maybe nothing at all.
Often, you couldn’t even get a cab ride from your house to the pizza store for the price of the entire order.
Additionally, delivery drivers have one of the most dangerous jobs, closely behind police and firemen. They are an easy target with a big sign on top of the car and often get robbed after being hit on the head. This is why the turn over rate is so high for pizza drivers.
“bout 80 to 100 miles a week” – meant a night.
The guy that delivers food from my local spot also answers the phones and takes orders while inside. He packs his own orders and delivers them. I went in there a couple of times to pick up and check out how they operate and saw him packing his orders. I already knew he answered the phone and took orders because a few times I recognized his voice on the phone. He also brings out a ton of extras that we never get if someone else delivers, so I tip him well when I see him coming. When my guy goes back he falls back into his routine and he cleans up at night as well. This place is also a sit-down restaurant. I think our guy gets the crap work and I feel for him, he’s an older guy that ended up with bad health and had to quit working a well paying job due to his health issues and being sick from time to time. When I see it’s him outside my house, I try to go out and meet him at his car, so he doesn’t have to walk up to my house. If I were rich, I’d tip him $100, but then, if I were rich, I’d probably have a private chef and I wouldn’t order from them anyway lol.
how will be ur world without delivery, Figureout, if not can let tip to the drivers, simple go and pick up your food to the restaurant, spend your time, your car, ur gas, your rest, your comfort and ready, would you do your work if is not pay? So ….. W
I order food regularly on seamless et al. I am a single guy and though i like to cook that happens very rarely. Usually if I am not going out to a restaurant,
I live in an very affluent town and restaurants here are expensive. So when I place a $55 – $150 order of gourmet pizza or chinese food (the range depends on whether I am ordering for just myself or if i have others over) and leave a 17% tip on top, which I then round up to the nearest full dollar (and without subtracting the $3 – $5 delivery fee the restaurant levies for whatever BS reason) I believe that I should be getting a greater dedication from the driver, as I would from a server inside the restaurant. This is far too seldomly the case though.
Some of my friends believe i am crazy and that 15% should be the max I leave, especially because unlike a $10 order of pizza or $5 order of Chinese in Manhattan, my orders are already large in the first place. Others believe in a $2 minimum while in the rare cases where my 17% tip would yield below $4, I default to a $4 minimum.
I have worked hard since I was 15 and though now am lucky enough in one of the highest categories of Americans by income, I recognize that it is hard to make a living. Accordingly, I try to treat people who serve me well and that includes the 17%+ tips i leave for driver and the 25% i tip in restaurants. If it is raining or snowing I leave an extra dollar or two depending on how extreme the conditions.
Yet, in restaurants, that 25% tip earns me recognition and better service when I come in the next time while my tip to drivers yields me essentially nothing. Despite being a frequent seamless orderer and (presumably) a good tipper, I cannot begin to describe how often the restaurants and/or the drivers very blatantly neglect me. I regularly receive food well after the quoted delivery range (and I am 5 mins away from these restaurants, max) and very frequently items in the order are left out. I could perhaps blame this on the restaurant, but in honesty if the driver cared (and they should I think) about my tips why do they not check the order before shuttling it over to me?
If I were in a restaurant i frequent with three guests, I can guarantee that there wouldn’t be one person who gets nothing and barely even gets an apology from the restaurant over it because the server would be sure to prevent that (and management would be quite dumb to do so because I would never return).
When it comes to delivery, though, it seems all care for the customer goes out the window. There is one restaurant I order from around three times per week because they have good food. It is impossible to place an order below $50 dollars. The driver is almost always the same guy and I estimate that he makes over $2,500 per year in tips from my orders alone. Despite this, neither the restaurant nor driver — and to be honest I view them both collectively as I do in a restaurant – seem to care much about my business. Very often orders are delivered well past the late-end of the estimated delivery range and too often there are items missing from my order. This sometimes means that one person has to wait an extra hour for his food or must not eat at all if the restaurant has by that point closed. Obviously I get that money back but that isn’t the point. It is extremely rude and offensive for someone to not have the food they ordered and paid for. The reason I share the blame for this between restaurant and driver is because as with the server who makes sure the kitchen doesnt forget your food, the drivers are quite apparently not checking that everything is in order before coming to bring the order and earn the tip.
I have read many postings about how drivers know who the bad tippers are and they get their food last. Why does the inverse not then hold true? Drivers are essentially expecting the same tipping as servers but servers have to actually care and hustle to make sure the experience was good while drivers can’t even be bothered to check that everything is in order?
I worked in a restaurant in high school and can tell you it is way harder to be a server than a driver. The server has to come in on time, be presentable, juggle several tables and orders and put up with way more from customers than anyone who hasn’t been a server would believe while a driver need only shuttle food in the comfort of their car and ring your doorbell to hand you food. Sometimes maybe there is the extra step of going past the doorman and up a few flights to bring your food – but in my case that isn’t even true as they maybe ten steps from my door.
Maybe I am the idiot for continuing to tip as much as I do — maybe the drivers think i am a stupid affluent pushover. If that is the case it it is pretty screwed up. Maybe the drivers are somehow offended by my paltry $15 to $25 tips for driving five minutes to my house and expect more?
I would REALLY love to hear from some drivers about this.
This is a very helpful article, also informative.
I’ve never been a great one in support of tipping because I expect to get a good service when I go somewhere to eat. So leaving tips to me seemed like having to pay extra for the obvious.
Some organizations have great service (via their people) and I’ll gladly tip “from the heart” for someone who just seemed to be determined to make the visit memorable. We’ve even chosen to drive quite a distance just because we appreciate the service given. That extra mileage is gas used and I know it’s our choice, but that establishment gets the majority of our business in that niche e.g. Indian, Asian or whatever it happens to be.
Up till now I had a certain perspective on tipping delivery people for a number of reasons. In particular I have an issue with delivery fees and tax being charged ON TOP of delivery fees. That’s just plain wrong. So it rubbed off on how I perceived delivery personnel. After reading this article and also reviewing the feedback in as objective way as possible I realize that things aren’t as black and white as they may seem.
I do agree that the business owners/chains need to change how they treat their delivery teams to make things fairer than they are at the time of writing this reply i.e. July 2016.
Expecting a delivery tonight and that delivery person is going to enjoy the benefits of my new insights into their world.
Life is about giving and that’s why we are blessed to be able to do so!
For those who say they don’t tip, as a delivery driver I want you to think about this. We Literally risk our lives to give you your food something you could have done yourself. We risk being hit by cars as we are crossing the street majority of thr time Jay walking since our concern is getting your food to you on time. Driving our cars is just plain dangerous. If we are liable for thr accident, and in bad weather it is just very easy to happen if our car slides into another. We lose our jobs! Finally, if we fall or get hurt majority of thr time we are getting paid very little that we can’t afford insurance. Plus most of us are independent contractors if this happens our families suffer.
What can you do as customer? Tip what you would a waitress/ waiter, better if in cash (we don’t have to take taxes out of what you paid us), and if you live on thr 3 or 4th floor please come down to the 2nd.
Why is it that you all complain about the customer that doesn’t tip enough when the source of the problem is the tipping system itself. It’s a broken system that needs to go away. The employer is screwing over the employees by paying extremely low wages and passing on the responsibility of paying a good wage to the customer. It’s time to change the system and get these employers to pay fair wages.
agreed. tipping should go away. The employer should pay at least minimum wage to it’s employees. No one tips me for doing my job.
Tipped employees make less hourly wage, If you can’t tip simply stay home and cook your own food, problem solved.Drivers are not employees they are independent contractors making peanuts
Well obviously, What I believe this commenter was saying is that companies should be requird to pay their servers minimum wage. If that were done, there wouldn’t be a problem with lower income citizens not tipping. Resturants would raise their prices, but the responsibility of tipping would no longer fall on the paying customers. If this were instituted, it would provide more job security for employees. It would also decrease the bias in wages, where more attractive people make more than their less attractive coworkers.
I agree with what Natasha wrote… I used to work in a restaurant…. Preparing takeout takes just as much, if not, more effort, especially if it’s a large order or if they ask for extra condominiums. I hate when they custom order and want it packaged their own special way and don’t leave any tip at all… Why we go extra mile for you, cheap princess….
I won’t tip delivery people if the business is charging a delivery fee to me already. (Such as when you order pizza online)
As someone who spent his college years as a pizza delivery driver, this attitude is very troubling. There is a difference between being frugal and just plain cheap. Of that $1.50-2.00 delivery fee, the driver making $3.25 an hour may receive $.50 or $.75 to cover gas. The rest goes to the restaurant to cover hourly cost of the driver and insurance.
If you honestly believe this is fair, please consider takeout next time. You are not being fair to the 19 y/o working late nights for tips to try and keep up with his dorm fees.
I was a delivery driver for 2years and tips were the majority of my income. That delivery charge is to cover insurance cost and salary cost. The driver doesn’t get any of that. Always tip your driver. A lot of the time it’s a kid trying to make his way through college. Tip especially when it’s bad weather and you don’t want to leave your house so you order a delivery.
I deliver for dominos pizza and we don’t get the delivery fee the company keeps that it is not a tip for us! We also use our own gas and the company does not pay for it! So with us making below minimum wage and paying for our own gas maybe you shouldn’t be so stingy and cheap delivery is a convenience to you and you should tip your driver it is rude not to.
you need to go use your own car and gas and get it yourself then. Do you work for free ?. If you give me a 2 dollar tip or less I guarantee you that you will be waiting a long time for your food. Drivers get no hourly wage, pay for there own gas. You usually get 1 delivery a hour. I work a 6 hour shift. I usually get from 6 -8 deliveries for that shift.Only thing the delivery driver gets is the delivery fee and the tip.Here is a example , order comes in, accept order, restaurant is 15 miles from where I am at now. drive to restaurant and get food. deliver to customer sometimes 15 miles away from restaurant. So I just drove 30 miles to deliver your food to you in the convenience of your home and you tip me $2 plus my delivery fee of $3.50 I get, thats $5.50 per hour. Do you work for that. And on top of that I have to pay taxes on that at the end of the year. What a joke you need to not order delivery and stay home and cook your own food
I totally get your frustration; I waited tables for 4 years in college. The fact that you are mad at the customers and hold them accountable for your income is exactly the problem Why should the customer be responsible for your income at all? In what other business does the customer pay wages directly to the employees of a company. In what other business does the employer add risk of relying on the generosity of customers to determine you wage?! In what other business is the employer allowed to push the tax burden from themselves to their employees. It is your stingy, employer and the outdated, BS tipping “system” that is the problem. Businesses that add delivery fee’s are just being greedy as well. Safeway delivers my groceries and they do not allow tipping. They build the cost into the price of the item. To me, that’s how it should be. They guarantee their drivers a steady income that has zero reliance on the whims of people, and the employer pays their share of employment taxes. In terms of how to solve the problem, legislation is the best option. To force employers to pay their employees a living wage. I personally am generous although I resent the implication that is my RESPONSIBILITY to tip otherwise I am a cheap a-hole. If you think about it logically, while seemingly counter intuitive, we should all just stop tipping altogether! What will happen? Nobody will want to work which means employers will not be able to find any service workers. And…guess what? they MUST pay an actual wage. Honestly, you should appreciate the generosity of people more. The reason they tip at all is because they do care about you; way more than your employer. And non service people, stop tip-shaming people because they don’t follow your “rules”. ok Johhnny, you get a gold star on your chart for being good and helping to ostracize those bad people. We wouldn’t want you thinking for yourself and realizing your being used to help greedy people get more than their fair share
I think your tipping recommendations are reasonable. I sometimes want to not tip for bad service but I end up giving 10% anyways. I guess I try to be the nice guy.
Remember delivery drivers are almost always not at fault for your food being late. It is usually due to backed up orders in the kitchen, long line of deliveries/lack of delivery drivers or just inefficient kitchen staff. We drivers WANT to get your food to you asap since the more orders we deliver, the more tips we get so please keep this in mind.
I don’t like feeling obligated to tip a bathroom attendant, unless you actually use their services (and I don’t consider them forcing a paper towel on you to be a service).
I also think you should generally tip for to-go orders, more so if it is a complicated or large order. I used to work as a cashier at a small Italian restaurant, and even a meal for 2 took me quite some time to pack up nicely between salads, dressing, bread, butter, entrees, utensils, etc. If you can afford to order food, you can afford to throw down $2.
Otherwise, I agree with the recommendations.
Doesn’t tipping 10% at restaurants when service is bad negate the incentive for servers to provide quality service? I’m not saying that if a server steps a toe out of line you should refuse to tip. It just seems that tips are becoming more of an entitlement rather than an incentive.
With servers making so much below living wage, it’s important to tip your server regardless of service. a 10% tip should be standard to ensure that the person working hard is able to survive on what they make. 15% is a good common tipping point to ensure that servers can truly make a living. Tipping 10% is a sign of bad service, I also often leave a note for the server explaining why I tipped poorly. I am usually a 20% tipper, with 15% bad service. But I know many people tip 15% for average, so if I feel that I need to tip less I personally like to inform my server as to why. Of course if the restaurant is slammed packed, it’s not their fault if the food came later than you want. If they mess up your order slightly when their packed, I usually just ask for a correction. The only time I tip poorly is when I feel that the server doesn’t care/isn’t trying.
How Much to Tip Drivers for Pizza Delivery
Image by Maddy Price © The Balance 2019
Anyone who’s ever ordered pizza or other food for delivery has wondered how much to tip the delivery person. While a tip is technically not obligatory, not leaving a tip for the delivery person is rude. So, if you don’t want to leave a tip, order the food for pickup instead.
In addition to tipping, many restaurants now add a delivery fee to your bill (usually about $3 to $10 for the entire order). Sometimes, these delivery fees are higher when food is delivered to an office building or if the order is larger than a typical delivery run.
Since delivery fees rarely, if ever, go to drivers, they should not be considered part of your tip.
Also, a minimum delivery fee is not the same as a tip. It refers to the minimum price of food you must order for the restaurant to deliver. The restaurant owner may pocket an upfront minimum delivery fee and isn’t required to pass it along to the driver unless they do not earn enough in tips to earn at least the federal minimum wage.
How Much to Tip Pizza And Other Food Delivery Drivers
For delivery orders of $20 or less, it is customary to offer a minimum tip of $3. For any amount over $20, tip 10 to 15% but never less than $5.
Before opting for that $3 tip on small orders, consider whether you would make the same trip for a mere three bucks. If your driver was on time and polite, thank them with a better tip.
When to Consider Tipping More
Your food delivery driver is a mobile waiter, and you should not consider tipping optional. Although you can always opt to go for the recommended minimum tip, be considerate and factor in times and conditions in when a larger tip would be more appropriate.
For example, increase your tip:
- During inclement weather (hail, sleet, snow, heavy rain, etc.) or any time driver conditions are more hazardous than usual
- When the driver has to travel more than five miles from a store location to make the delivery
- During peak order times such as major televised sporting events, when drivers must work harder and faster to get your food to you while it is still hot
- If the driver gave you outstanding service or preferential treatment
Why Tipping Food Delivery Drivers Matters
Typically, food delivery drivers are paid minimum wage or less and earn more from tips. If a driver’s tips plus hourly wage does not equal federal (or if higher, state) minimum wage, the employer must make up the difference.
It is why most restaurants now charge a minimum delivery fee—it safeguards the employer from having to pay the driver to make up the difference if they do not earn enough tips. In essence, the delivery fee collected from you guarantees the driver at least minimum wage without the employer having to kick in.
If the driver is making minimum wage based on their hourly pay rate, plus tips, minus the current rate of reimbursement per mile required by federal law, the employee probably does not get any of that delivery fee.
Some drivers are paid a small commission for each delivery to help offset the cost of gas and use of their car. They may also receive a small stipend for displaying the company’s pizza delivery sign on their car.
In addition to paying for their gas, insurance, and increased costs for wear and tear on their cars, delivery drivers may have to pay higher insurance premiums, carry extra coverage or pay uniform maintenance fees.
In other words, being a delivery person is not lucrative, and your tips make a difference to the driver.
What to Do if Delivery Service Is Bad
If the service is bad and you decide not to tip, at least call the store’s manager and explain why your service was bad. The problem with the delivery may have had nothing to do with the driver but with someone else who prepared the order or with a manager who required a driver to deliver too many orders at once, so they were late, or the order was cold.