What You Should Know About Mattress Warranties
Anytime you’re making a significant investment in a new product for your home — whether it’s a TV, an appliance, or a mattress — it’s natural to think about what happens if things go wrong. A warranty that kicks in if the product is defective can offer both protection and peace of mind.
But anyone who’s ever had to file a warranty claim can tell you that while warranties may sound simple, they are actually defined by detailed terms and conditions. This fine print can affect how and when you may use a warranty and what you’ll receive if you successfully file a warranty claim.
In the mattress industry, there can be many variables that affect a warranty and how much protection it actually offers to you as a customer. In this guide, we’ll cover the important concepts and terminology related to mattress warranties, and we’ll help make sure that you can confidently assess how valuable any specific mattress warranty will be for you before you make a purchase.
What is a Warranty?
At its most basic level, a warranty is a way that a customer is protected if a product is faulty. It works to make sure that customers have recourse if the product they purchase is a “lemon.”
While there are some unstated warranties that apply to most products — known as “warranties of merchantability” and “warranties of fitness” — the more relevant type of warranties when it comes to mattresses are written warranties. That means that they are explicitly offered by the company and have defined terms and conditions.
Almost all mattresses are sold with a written warranty. Though they share many characteristics, not all warranties are created equal. For this reason, we strongly suggest reading the fine print of any warranty before purchasing a mattress.
If the mattress seller does not have the warranty terms available for you to read, we suggest waiting to make your purchase until those terms are provided to you.
How is a Warranty Different From a Sleep Trial?
One of the keys that have enabled the rapid expansion of the online, direct-to-consumer mattress industry is the in-home sleep trial. After purchasing the mattress and having it delivered, the sleep trial gives you a grace period during which you can return the mattress and get a refund if you’re unsatisfied with the mattress for any reason. Most sleep trials are for 100 nights, but they can range from 30-365 nights depending on the company. Most sleep trials also offer free return shipping or even pickup of a mattress from your home if you decide to return it.
This sleep trial model is distinct from a warranty. The point of the sleep trial is to let you test out the mattress to see if you like it. The point of the warranty is to protect you as the customer if the mattress was built improperly. The sleep trial usually allows returns for any reason, including general dissatisfaction with the mattress, whereas a warranty applies specifically to defects with the mattress. Warranties last much longer than sleep trials and tend to be much more restrictive in their application.
You can read more about sleep trials in our guide, How to Buy a Mattress Online.
Does a Warranty Apply to the Whole Mattress?
A mattress is made up of multiple different parts including its internal components and its cover. In most cases, the warranty will cover defects or flaws in any of these parts. However, it is important to read the warranty carefully because some may be more restricted when it comes to the cover.
In addition, some mattresses are built with electrical components. For example, airbeds have remote controls and pumps that regulate air in the mattress. Mattresses that have sensor technology (often referred to as smart mattresses) may have these sensors built into a layer of the mattress. Keep in mind that often these components are not covered under the same terms as the other mattress components. Usually, they have a shorter time period for warranty coverage. If you’re buying this type of mattress, make sure to look closely to know for how long the warranty will apply to these parts of the mattress.
What Is Covered By a Mattress Warranty?
Mattress warranties do not provide coverage for everything that can go wrong with your mattress. Instead, they tend to focus on specific problems that may arise. Remember that every warranty is written with its own specific terms, but this section gives an overview of what is usually covered.
Mattress warranties typically provide recourse if the mattress starts to sag significantly. However, the way that the mattress company defines “significantly” may be different from the way that you would. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. This also means that the warranty generally provides no coverage for minor sagging that just occurs as a result of regular use. Instead, it has to be a pronounced and deep level of sink for the warranty to kick in.
Faulty Workmanship or Materials
You likely have a legitimate warranty claim if there is a clear example of poor workmanship for your mattress. Some examples of this could include:
- Defective seams that do not hold and that come apart
- Coils that break and/or puncture the mattress exterior (in the case of an innerspring mattress)
- Broken or torn mattress handles
- Significant bunching of materials
What Is Not Covered by a Mattress Warranty?
Unfortunately, the list of things that are not covered by a warranty tends to be longer than the list of covered items. Items not covered by most warranties include:
- Sagging below the stated threshold:if your mattress starts to give out or indent, but it’s less than the stated threshold in the warranty (1.5” in most warranties), there won’t be any coverage provided, even if this sagging is having a major effect on the support and comfort that you receive from your mattress.
- Natural wear and tear:if the problem with the mattress comes about from its use rather than from faulty construction or materials, then you shouldn’t expect the warranty to provide any coverage. This includes natural weakening of materials, scuffs, scratches, discoloration of the cover (from use or washing), or minor lumps or bunching.
- User-inflicted damage:if you accidentally rip your mattress or cause damage to it in regular use or in moving it, it won’t be covered. This also includes damage that might be inflicted by a pet or by a child jumping on the mattress. If the damage happened by your hand, don’t expect warranty coverage.
- Dissatisfaction with size, feel, or performance of the mattress:the warranty is not designed to assure your satisfaction with the performance of the mattress from the perspective of support or comfort. It also doesn’t cover any issues related to the size or height of the mattress, whether it sleeps hot, whether it’s good for sex, or whether it permits too much motion transfer.
It’s critical to know in advance that your warranty won’t cover your purchase in these cases, and it makes it all the more important that you choose wisely when shopping for a mattress.
How Does a Mattress Warranty Become Void?
In order to be able to file a warranty claim if something goes wrong, the warranty has to be valid. The fine print of a warranty generally states various actions that can cause the warranty to become voided. For example, almost all of these issues would be likely to void a mattress warranty:
Removing the law tag
Every mattress has a tag on it that gives some basic details on the mattress. On the tag, you’ll see some variation of this phrase clearly printed: “Do Not Remove Under Penalty of Law.” That phrase is why this is known as the “law tag.” For mattress makers, this is part of your proof of purchase, and they generally will immediately reject a warranty claim if this tag has been removed from the mattress.
A standard stipulation in the fine print in mattress warranties is that any transferring of the mattress to another person voids the warranty. This means that if you sell the mattress or give it to a family member or friend, they will not be able to make a warranty claim even if something goes wrong.
Because the warranty is designed to offer protection if the mattress was not built properly, mattress companies are quick to void a warranty if there are signs of customer misuse that could relate to the problem with the mattress. Examples of customer misuse that can void a warranty include:
- Not following instructions for supporting the mattress: most warranties state that the mattress must be used with a certain type of support base in order for the warranty to be valid. Make sure that any frame or box spring that you use complies with the terms stated in the warranty in order to avoid this issue.
- Failure to rotate the mattress as directed: the warranty may state a certain frequency with which the mattress must be rotated in order for the warranty to remain valid.
- Stains: many warranty claims are denied because of stains, even small stains and even ones that may not appear to be related to the issue that the customer is having with the mattress. A mattress company may take stains as a sign of general misuse that can void a warranty. For tips on avoiding stains and cleaning them up when they happen, check out our guide, How to Clean Your Mattress.
As you look at different mattresses on the market, you may notice that there’s a wide variation in the length of the warranties that are offered. Warranties may range from 5 years to a full lifetime warranty. The most common range is between 10 and 20 years.
It’s common for shoppers to assume that the length of the warranty is the same as the expected lifespan of the mattress, but this is not the case. In most cases, a mattress gives out from wear-and-tear well before the end of the warranty period. In order to judge the likely durability and useful life of a mattress, look at the quality of its materials and construction, not at the length of its warranty.
One important element of mattress warranties that you need to be aware of is that some are prorated while others are not. This relates to what kind of remedy you are entitled to if you have a valid warranty claim. As a general rule, non-prorated warranties are better for you as the customer.
In a non-prorated warranty,the remedy for a defective mattress is the same throughout the entire warranty period. In most non-prorated warranties, for example, this means that if the mattress is defective at any point during the warranty coverage, the company will repair or replace your mattress at no cost to you. Usually the only costs that you might have with a non-prorated warranty could be for transportation of the mattresses and/or for the inspection of your mattress to validate your warranty claim.
In a prorated warranty,the remedy changes depending on how long the warranty has been in effect. For example, as time elapses, the company may not offer a refund or replacement but may provide only a percentage of the value of the mattress as a refund. These types of gradual declines in the value of your remedy can be different for each manufacturer, so this is yet another reason to carefully read through the warranty before purchasing a mattress.
Not all warranties fit neatly into the categories of “prorated” or “non-prorated.” Some mattresses also come with a warranty that is a combination of prorated and non-prorated timeframes. An example would be a 25-year warranty that would be non-prorated for the first 10 years (offering a full refund or replacement) and then prorated for the last 15 years (with a gradually decreasing monetary value provided in case of a valid warranty claim).
How to File a Warranty Claim
If you notice a defect in your mattress that you think may meet conditions listed under your warranty, follow these steps:
- Take a series of photos of your mattress that provide the best evidence possible of any problems or defects.
- Find a copy of the mattress warranty and look at the terms and conditions in detail. Honestly assess whether your warranty is still valid and whether your situation meets the circumstances under which the warranty may apply. In this process, make sure to ask yourself, “how or why might this claim be denied?”
- Contact the company that you bought the mattress from. In some cases, you will need to deal with the retailer for warranty issues. If the retailer refers you to the mattress maker, or if you bought directly from the manufacturer, then contact the manufacturer to initiate a claim.
- File any required paperwork or forms in order to intiate a warranty claim. Make sure to read these forms carefully for any notations about costs involved with filing the claim. If requested, submit any photos or other evidence of the problem.
- The company likely will send an inspector to examine your mattress and review your claim. This usually comes at a cost to you of $25 to $50. This may be refunded if your claim is determined to be valid.
- If you have a valid claim, you may also be responsible for shipping the mattress back. This can cost between $50-$100 depending on the shipping method. Again, some companies may pay this cost if you have a valid claim.
- Communicate with the company directly about the process for processing your claim and determining your remedy. Make sure to advocate for yourself to try to speed this process up as much as possible.
Be aware that there is a strong chance that your warranty claim will be denied. This doesn’t mean that you should never file a claim, but it is necessary to be realistic, especially when assessing whether or not your mattress warranty will still be valid or whether it could be void due to things like stains or signs of misuse.
Tips for Extending the Life of Your Mattress
When most of us think about a warranty, what we’re really hoping for is to never have to use it at all. When we put good money into a major purchase, we want to make sure we get as much quality use out of that purchase as possible. In that vein, there are steps that you can take that will both help with upkeep of your mattress and make it more likely that your warranty will still be valid if you do need to file a claim:
- Try to keep pets and kids off of your mattress:children and animals can both put a great deal of strain on a mattress. Whether it be from spills, accidents, jumping, or sharp paws, it’s easy for a mattress to get damaged by your kids or pets, and this kind of damage is likely to invalidate a warranty.
- Use a mattress pad or protector:these are products that provide an extra layer or barrier to defend the mattress against things like spills and stains. A mattress protector offers more robust defense by fully encasing the mattress, but a mattress pad can still be helpful as well.
- Don’t skimp on your mattress base:it may be tempting to buy the cheapest frame on the market, but remember that both the frame and the mattress are involved in supporting you during sleep. In addition, a faulty frame or a frame that doesn’t meet certain characteristics can void your warranty.
- Follow a regular mattress cleaning routine:there are a number of ways that you can keep your mattress clean and fresh. For more on mattress maintenance, review our guide, How to Clean Your Mattress.
Understanding Mattress Warranties
When purchasing a new mattress, the conditions of the warranty should be one of your primary considerations. How long is the warranty valid? What are the prorated and non-prorated terms? How does the warranty address issues like sagging? These are some of the questions that all potential mattress buyers should ask before finalizing the sale. This guide will cover key terminology, processes and risk factors associated with mattress warranties. But first, let’s discuss some basic information about what warranties are and what they are designed to do.
Why Are Warranties Important?
The Federal Trade Commission (FTC) defines a warranty as a promise made by a seller or manufacturer to ‘stand behind’ a given product. A warranty guarantees that any product sold with structural flaws, faulty parts or other defects will be replaced or repaired at no added expense to the buyer. For this reason, most major purchases ? such as automobiles, homes, household appliances and electronic devices ? come with some sort of warranty. Per federal law, all product warranties must be available to consumers before a purchase is made.
For mattresses, two types of warranties typically apply.
- The manufacturer or seller of the mattress will provide awritten warranty, which promises to repair or replace a defective product as long as certain conditions are met. Written warranties provide coverage for a given length of time; most written warranties for mattresses are valid for five, 10, 15 or 20 years, depending on the brand and the seller. Written warranties are not required by law.
- Implied warranties, on the other hand, are protected by law in all 50 states. Implied warranties include two fundamental components. Awarranty of merchantabilityensures the product will perform all essential functions and meet consumer expectations. Additionally, awarranty of fitnessguarantees that the product can be used for any and all specific purposes agreed upon by the buyer and seller.
For example, ‘warranty of merchantability’ is a promise that a mattress sold to a customer will provide a suitable place for sleeping. If the customer chooses to buy a self-heating mattress, then ‘warrant of fitness’ guarantees the mattress will be self-heating.
It’s important to note that even products not covered by a written warranty are still protected under implied warranties unless the product is sold ‘as is’ to the consumer. ‘As is’ sales are prohibited by law in several states and the District of Columbia.
What Is Covered in a Mattress Warranty?
Next, let’s look at problems that are protected – and not protected – under most mattress warranties. First we’ll look at recognized defects. Although specific warranty conditions vary between brands and sellers, most mattress warranties cover the same general defects.
Sagging, or sinking, is the most common mattress defect covered under warranty. Today’s mattresses are designed to retain a firm, comfortable shape for long periods of time. While some sagging will naturally occur after years of use, premature or excessive sagging is often the result of a product defect ? faulty inner springs, in most cases.
Mattress warranties will include a specific sagging depth; if the mattress sags below this threshold, then the manufacturer must replace the product free-of-charge. The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). To accurately measure the sagging depth, first stretch a length of string over the entire width of a fully stripped mattress; when the line is taut, use a ruler or tape to measure the distance between the string and the deepest indentation.
Other physical defects covered under most mattress warranties include:
- Coils that break, bend or burst out of the side.
- Seams that come undone.
- Irregular bunching in certain areas (usually associated with foam mattresses)
What Is Not Covered in a Mattress Warranty?
Warranties are designed to protect consumers against product defects, but not normal wear and tear that occurs after prolonged use. For mattresses, normal wear and tear may include:
- Sagging that does not reach the minimum depth threshold as covered in the warranty.
- Lumpiness or uneven surfaces caused by long-term use.
- Discoloration as a result of machine or hand washing.
Furthermore, warranties do not cover structural damage caused by the owner. Examples include scuffs or tears that occur when moving, pet-related scratches or bites, and permanent indentations caused by someone jumping or falling on the mattress. Foundational support is another common consideration. Most mattress warranties will specify which types of bases or foundations are permitted, including materials, number of legs, and slat gap measurements.
Another important consideration: mattress warranties do not guarantee that the buyer will ‘like’ the mattress after using it, or that he or she will be satisfied with the product for as long as the warranty is valid. Unless caused by a measurable product defect, problems like ‘reduced comfort’ or ‘lack of softness’ are considered normal wear and tear, and will not be covered under standard mattress warranties. These types of issues are normally handled during the sleep trial.
Finally, warranties will not cover the cost of replacing non-defective pieces or parts. If, for example, a mattress comes with a single defect, then the manufacturer or seller is only responsible for replacing that particular component.
Things that Void a Warranty
The most common factors that lead to a mattress warranty being voided by the seller or manufacturer include the following:
- Removal of the Law Tag:All mattresses will be sold with a small tag attached, usually somewhere on the back surface. This tag, referred to as thelaw tag, will read ‘Do not remove this tag under penalty of law’. The ‘penalty of law’ in this case only applies to the seller or manufacturer, and the buyer is allowed to remove the tag at will without facing any legal repercussions. However, the law tag is considered a proof of purchase, and removing it will automatically void the warranty.
- Improper Support:Warranties assume the buyer will utilize a box spring and/or bed frame that provides adequate support for the mattress. A warranty may be voided if the box spring is old, misshapen or damaged, or if the bed frame is not equipped with a stable metal bar that supports the mattress in the center. A standard mattress warranty will include specific support guidelines that the buyer must follow.
- Stains:Many liquids can corrode mattress foam, causing the product to break down and lose its structural integrity. Mattresses with irremovable stains are also considered unsanitary, and thus legally unfit for storage in company warehouses. For these two reasons, even small stains from water, coffee and other innocuous fluids can void the entire warranty. In order to keep their mattress stain-free, buyers are encouraged to use a mattress protector starting with the first night of use.
- Failure to Unpackage the Mattress Quickly:Although compressing mattresses for shipping will not damage the bed, owners should remove their mattress from its boxes as quickly as possible. Some brands stipulate that the mattress must be removed from its boxes within a certain period of time, typically two to four weeks after the delivery date.
- Failure to Follow Rotation Schedule:In some cases, mattress warranties will require the buyer to periodically flip over the mattress. This process rejuvenates the upholstery fabric and internal foam layers, and can prevent premature sagging.
- The Mattress Has Been Sold or Given to Someone Else:Warranties normally do not extend to anyone who buys or receives a mattress from the original purchaser. Therefore, most mattress warranties will be voided if the mattress changes hands.
Warranty Length and Mattress Lifespan
Next, let’s take a closer look at warranty length and mattress lifespan expectations. For the purposes of this guide, the ‘lifespan’ of a mattress is the length of time it is considered useful and comfortable for sleeping.
Many buyers assume that a warranty will cover a mattress for its entire lifespan. However, this is rarely the case because the lifespan of a mattress usually falls short of the warranty length. Findings from this survey are featured in the table to the right.
The Better Sleep Council notes that most good-quality mattresses should be replaced after seven years, regardless of the warranty length. For this reason, prospective buyers should carefully consider purchasing a mattress with a warranty that extends beyond 10 years – especially if the bed has a high price-point due in part to its lengthy warranty coverage.
Prorated vs. Non-prorated Warranties
Warranty coverage is not always cut-and-dry when it comes to costs for the owner. Most warranties includenon-proratedandprorated coverage.
Non-prorated coveragemeans that the owner will not pay out-of-pocket to repair or replace a mattress that has been deemed defective. However, the owner will often be responsible for transportation and inspection costs. Most mattress warranties of 10 years or less will feature exclusively non-prorated coverage; for warranties longer than 10 years, the non-prorated coverage will usually be in effect for some ? but not all ? of the warranty length.
Prorated coveragemeans that the owner is responsible for covering a certain percentage of repair and replacement costs. Prorated coverage will kick in as soon as non-prorated coverage is invalid, and will continue until the warranty expires. In most cases, the percentage paid by the owner for prorated coverage will gradually increase every year until the warranty expires.
Let’s say a mattress has a 20-year warranty with 10 years of non-prorated coverage. When prorated coverage begins at the beginning of the 11th year, the owner will typically be required to pay 50% of the replacement and repair costs; this number will then rise by increments of 5% for each successive year until the warranty ends.
Mattress buyers should carefully study the non-prorated and prorated terms of their mattress warranty. The two most important considerations are:
- The length of non-prorated coverage compared to the overall warranty length
- The percentage owed by the owner for repairs and replacement expenses during the prorated coverage period
How to File a Warranty Claim
If a mattress is defective or not performing up to par with the conditions of its written and implied warranties, then the owner is most likely eligible to file awarranty claim. Consumers should be aware of certain costs they stand to incur during the claim-filing process.
- Mattress companies will usually send an inspector to the owner’s home, where they will take measurements of the mattress and evaluate its overall condition to ensure the claim is valid. If the inspector determines that the mattress is defective, then this service may be covered by the manufacturer or seller. However, many owners will be required to pay for the inspection out-of-pocket. Home inspection services typically cost between $40 and $60. In some cases, the mattress owner will have the option of performing a ‘self-inspection’ using a kit that is mailed to them. This option costs roughly $25 to $30, and kits generally arrive within five to seven business days.
- If a claim is filed during the warranty’s prorated coverage period, then the owner will be responsible for a percentage of the repair or replacement costs. This percentage will depend on the prorated coverage schedule listed in the warranty (see previous section).
- Individuals who purchased their defective mattress are typically required to pay shipping fees for for their replacement mattress. New mattress shipping costs usually start at $80 to $100, but some sellers and manufacturers will discount the shipping fee if they are replacing a defective mattress.
Now that you’re familiar with standard mattress warranties, let’s compare the length, non-prorated/prorated terms, sagging depth and other warranty terms for some of the nation’s leading mattress brands. To read the warranties in full, please click the links found in the left-hand column.
|Brand||Models||Warranty Length||Type of Coverage||Sagging Depth||Additional Notes|
|Avocado||Avocado Green||25 years||First 10 years are nonprorated|
Years 11-20 are prorated at 5% multiplied by each year of ownership
Years 21-25 are prorated at a flat rate of 95%
|1″||Warranty will be voided if mattress is not removed from its packaging within two weeks of delivery|
|10 years for the Bear Mattress|
20 years for the Bear Hybrid
|Bear Mattress warranty is nonprorated|
Bear Hybrid warranty is nonprorated for the first 10 years; years 11-20 are prorated at 5% multiplied by each year of ownership
|1″ (Bear Mattress)|
1 1/2″ (Bear Hybrid)
|The mattress cover for both models is covered under a separate 1-year warranty|
|Brooklyn Bedding||Brooklyn Aurora,|
Brooklyn Bloom Hybrid,
Brooklyn Bowery Hybrid,
|10 years (all models)||The warranty is completely nonprorated||1″ (all models)||Mattresses must be used on foundations or bases with slats that are no more than 4″ apart|
|10 years (all models)||The warranty is completely nonprorated||1″ (all models)||Mattresses must be used on foundations or bases with slats that are no more than 4″ apart|
|Helix Sleep||Helix Dawn,|
Helix Dual Balanced,
Helix Dual Extra,
Helix LUXE models
|10 years (non-LUXE)|
15 years (LUXE)
|Both the 10- and 15-year warranties are completely nonprorated||1″||If a defect develops and owners must ship their mattress for repair or replacement, Helix will reimburse owners up to $100|
|Layla||Layla Mattress||Lifetime||The warranty is completely nonprorated||1″||Layla owners may pay up to $50 for mattress repairs or replacements|
Pinching the foam while flipping the bed may cause tearing, which is not covered as a defect
|Nectar||Nectar Memory Foam Mattress||Lifetime||The warranty is completely nonprorated||1 1/2″||Beginning in Year 10, owners must pay $100 ($50 each way) to have a defective mattress repaired or replaced; this money is refunded to the owner if a defect is confirmed|
|Lifetime||The warranty is completely nonprorated||1 1/2″||After 10 years have elapsed, owners may choose the Quick Sleep option if a defect develops; this allows them to order a replacement mattress at half the original price and keep the original mattress|
|Saatva||Saatva Mattress||15 years||The warranty is completely nonprorated.|
In Years 3-15, Saatva will repair and re-cover a defective mattress for a transportation charge of $198 ($99 each way)
|Saatva’s Fairness Replacement option allows customers to purchase a new mattress at 25% of the original price between years 3-5; 50% of the original price between years 6-10; and 75% of the original price until the warranty expires|
Owners do not pay shipping charges with this option
|Tuft & Needle||T&N Mattress,|
|10 years (both models)||The warranty is completely nonprorated||3/4″||Mattresses must remain in the U.S. to qualify for warranty coverage|
|Lifetime (both models)||The warranty is completely nonprorated||1 1/2″||WinkBeds offers the ‘Any Reason’ lifetime guarantee, which allows owners to replace their mattress for a new model at 50% of the original price|
A mattress warranty ensures that the manufacturer or seller will cover costs related to defects and other specific problems. You can further protect yourself from by exercising the following precautions:
- Make sure the law tag is intact once the mattress has been installed.
- Use a mattress protector from day one. This will shield the mattress from stain-causing liquids and substances.
- Make sure the box spring and bed frame are in good condition.
- Flip the mattress according to the warranty’s rotation requirements.
- If the mattress is defective, research inspection, removal and replacement costs to make sure filing a claim is within your budget.
- Compare mattress warranties before making a final purchase, and research different manufacturers and sellers using the Tuck Mattress Database and other consumer advocacy sites like the Better Business Bureau and Consumer Reports.
Mattress Warranty Guide
What You Need to Know
First, know that a 25-year mattress warranty does NOT mean that your mattress will last 25 years, but mattress companies certainly want you to believe this.
While a warranty can be a gesture of good faith on the part of the manufacturer, and an indication that the company stands behind its products, you’ll want to understand what your warranty can and cannot do for you. And there are several “gotcha” scenarios where you might inadvertently void your own warranty.
Your new mattress will probably be between 10 and 25 years in length for most manufacturers and some offer a “lifetime” warranty.
Also know that many of those super-long warranties are pro-rated after 5 or 10 years, meaning that a fee can be subtracted for the amount of time the mattress was used, in which case the warranty may not cover the full purchase price or replacement value of the mattress.
Problems Covered by a Mattress Warranty
While a long warranty might sound impressive, warranties are only designed to cover defects and construction flaws like broken springs and extreme breakdown of mattress materials. Keep in mind that true defects will likely become apparent in the first year of ownership.
Body impressions and sagging
If you’ve read some consumer-written mattress reviews, sagging and body impressions are THE biggest mattress complaint. You’ve probably been on an old mattress at some point and noticed yourself rolling into a sunken spot. The cause for this is compression of the top couple of layers of a mattress to the point where the mattress fails to come back to shape, leaving body impressions, generally where the heaviest parts of your body contact the bed.
Manufacturer warranties differ greatly by how deep a body impression must be before it triggers a warranty claim. The industry standard for innerspring mattresses is 1.5” while memory foam is typically 3/4," but there’s a lot of variation from brand to brand. And manufacturers measure body impressions in a very specific way. With no one in the bed, a string is stretched across the bed. Then the distance from the string and the lowest point of the bed is measured. The problem? You can feel the ‘sinkhole’ even if it isn’t deep enough to be measured in that specific way, so it’s worthwhile to consider buying from a company that has a body impression warranty of an inch or less. You’ll find that information within the warranty info.
Some mattresses have better than average body-indentation warranties. Examples include the King Koil World Extended Life bed (which is marketed to heavier and plus-size persons), which warrants body impressions of just ½”—that’s the best we’ve seen recently. Several have policies of ¾”, including Loom & Leaf, Spindle, Tuft & Needle, and Tempur-Pedic.
You can help prevent body impressions by rotating your mattress 180 degrees every 3 months. (Note that most mattresses cannot be flipped; check if your particular model is "flippable" and flip periodically according to the manufacturer guidelines.)
Flaws in design, materials, and construction
As a general rule, most warranty failures are the types of problems that will reveal themselves in the first few years of ownership. Examples include broken springs (on an innerspring mattress), poorly stitched seams that haven opened, broken zippers, and split/cracking foam. Be aware that in certain types of beds (like air beds, waterbeds, or beds that have remote controls or other electronics), the warranty for specific components might be shorter. Some warranties exclude the cover entirely or have a separate warranty for it.
What’s NOT Covered by a Warranty
Generally, only observable, measurable defects are covered by a mattress warranty. Some issues that are not covered include:
Changes in comfort
The fact is that all mattresses will change over time. Generally, they become softer over the years. Changes in firmness/softness are never covered by the warranty.
Loss of support
You might find over the years that a mattress is no longer reaching up to support your lumbar area, or you’re sinking in more deeply than you once did. That’s normal, and could be an indication that it might be time to replace your bed, but it’s not covered under the warranty.
Normal wear and tear
Handles can eventually break; trim or cording might become frayed, or the cover may show pilling or wear in certain spots. These are considered normal wear and tear and are typically not covered.
There are several ways you might accidentally void your own warranty, and they’re all spelled out in the mattress warranty. Most can be prevented, so it’s a great idea to read your warranty before you need it, and to take precautions. Mattress warranty claims can and do get rejected for these reasons:
The mattress is soiled or stained
Most manufacturers state they won’t honor the warranty if the mattress has stains–including sweat stains, spilled substances, etc.–even if the stains aren’t visible. We’ve even heard of warranty inspectors checking a mattress with a black light to find hidden stains. The solution? Get a mattress protector and use it from day one.
You didn’t use a supportive foundation/frame
The mattress must be supported properly in order to make a warranty claim. Check the owner’s manual or warranty for what types of foundations are required for your bed, as well as which are prohibited under the terms of your warranty. Check out our page on foundations.
You aren’t the original owner
Most warranties are not transferable. Especially those with “lifetime’ warranties are not valid if you aren’t the person who initially bought the mattress. The warranty applies only to the original owner, so be sure to save your receipts to prove ownership.
You didn’t buy it from an authorized seller
Think you’ve found a good deal on Overstock? Think again. If you purchase your bed from an unauthorized reseller, it will not be covered by the manufacturer’s warranty. (The retailer might offer a substitute warranty, but that’s not a given.)
You removed the tag that says “do not remove under penalty of law”
That tag (called a law label) really isn’t for you – it’s a guarantee by the manufacturer that all-new and sanitary materials were used in the mattress. It’s illegal for a new mattress to be sold without the tag. Once it’s in your home, you can remove it, but it’s a good idea to leave it on, as some warranties won’t be honored without it.
What Happens if I have a Warranty Claim?
In the event of a problem, the manufacturer will want to have the mattress inspected. Depending on the retailer, the store where you bought the mattress might help you coordinate the details of submitting your complaint to the manufacturer. Someone might come to your home to inspect the mattress, or arrange pickup. In both cases, be aware you may be on the hook for shipping or inspection fees. If your warranty claim is approved, those fees might be refunded.
If you do file a claim, document everything and keep copies of any submitted photographs or forms and note all important dates. Be sure to dig up your original receipt and be prepared to verify that the bed has been properly supported.
See our guide on Filing a Warranty Claim for more on what to do.
Mattress Warranties: What You Should Know вЂ“ 2018
Unbiased Research Based on Data From 4,300 Mattress Owners
Avoid The Void
Mattresses can and often do have their warranties voided due to the use of an improper foundation / frame and the presence of staining, soiling or fluid penetration.
Improper foundation / frame
An improper foundation / frame can result in premature wear and sagging of the mattress. Read your warranty’s foundation / frame guidelines and follow them to the letter. Mattress companies do not give leeway on this issue; your foundation / frame either meets their warranty guidelines or it doesn’t.
Staining, soiling and fluid penetration
These can fully void a mattress warranty. Even if the staining, soiling or fluid penetration is not near a defective area, such as where sagging is located, the warranty will probably not cover the sagging.
Therefore, it is wise to use a mattress protector / pad from the first night onward. See mattress pad reviews for the top-rated pads.
Warranty Length ≠ Mattress Lifespan
Most mattress warranties are for a length of 5, 10, or 20 years. Our research strongly suggests that in most cases you shouldnotbelieve that your mattress will last the length of its warranty with regular, everyday adult use.
Sleep Like The Dead collected data from over 4,000 owners regarding how long they kept their mattress or how long they reported that it maintained most of its original comfort and support. This data was then compared to the length of the mattress warranty.
The results suggest вЂ“ as the table shows вЂ“ that the useful life of a mattress is often a fraction of its warranty length, and the fraction becomes smaller as the warranty length increases.
|Warranty Length||Average Useful Lifespan|
|5 years||4.7 years|
|10 years||7.1 years|
|20 years||8.2 years|
Keep in mind that our findings are true only in general. In other words, individual brands, individual models, and individual mattresses may perform somewhat better or worse. (Refer to the rating page of a particular mattress for information on its expected lifespan.)
Also, our findings suggest that there is indeed somewhat of a correlation between warranty length and the quality / durability / longevity of a mattress. In other words, good mattresses usually have longer warranties, while not-so-good mattresses usually have shorter ones.
The main complaint people have with their mattress is sagging вЂ“ especially in regard to innerspring beds in general and to a lesser extent foam, latex and air mattresses.
Owner experience data suggests that even moderate sagging can and often does result in less comfort and support. It may also cause back pain, especially for side and stomach sleepers. (See mattresses and pain for more analysis.)
As a result, mattress shoppers should pay special attention to how sagging issues are covered by the warranty. Most warranties will cover sagging only when the problem becomes severe enough, that is, when it reaches a certain depth.
For example, innerspring mattress warranties will often provide coverage for sagging beginning at a depth of 1.5 inches. By contrast, some memory foam mattress warranties, including Tempur-Pedic’s, will provide coverage for sagging beginning at a depth of .75 inches. In other words, innerspring bed warranties often require twice the depth of sagging that these memory foam bed warranties require before coverage kicks in.
It Will Cost You
Making a warranty claim and replacing a mattress under warranty can be expensive to the mattress owner.
There can be a fee to have someone come to your home to inspect the condition of your mattress to determine if it is eligible for warranty coverage. If it is eligible, there will be a fee to take the defective mattress away and to ship a new or repaired mattress to you. Given the heavy weight of many mattresses today, this fee may be substantial.
In addition, depending on the age of the mattress and the warranty terms of proration, you may have to pay a percentage of the replacement or repair costs.
Long Warranties Often Have A Catch
Mattress warranties with impressive length, namely 15 years or longer, usually have a catch. For example, most airbeds including Sleep Number have a 25-year warranty. This causes many owners to wrongly believe that if any manufacturer defect pops up in the next 25 years, the problem will be covered at little or no cost to them.
The whole story is that non-prorated coverage (coverage for which there is no cost to the owner to repair / replace the bed) often ends after just two years. If something goes wrong with the airbed after this time, coverage is prorated which means the owner will often need to pay at least 20% of repair costs.
Therefore, make sure to read the fine print of a mattress warranty that’s over 10 years.
Normal Wear Not Covered
Mattresses are discarded for a variety of reasons, but the main reason not surprisingly is usually related to a loss of comfort and support that occurs through normal wear.
As is true for virtually all product warranties, normal wear is not covered under mattress warranties; only faulty workmanship / materials as defined by the manufacturer are covered. These defects are problems that can be objectively measured or observed, such as sagging depth. Problems not objectively measurable or clearly observable, such as excessive softening or loss of support, are not commonly covered under warranty.
Better Business Bureau Rating
A mattress warranty is only as good as the manufacturer’s willingness to honor it. Often a mattress manufacturer’s BBB rating and or the number of BBB complaints from consumers in regard to warranty-related issues can be a good indicator of how well the company stands behind its warranty.
The Ultimate Guide To Mattress Warranties: What’s Covered, What’s Not, & What You Need To Know
Mattress warranties: They’re a favorite topic among family members, acquaintances, and long-lost friends. If you haven’t spent a social event debating the ins and outs of mattress warranties, then have you ever lived?
Okay, so clearly we’re kidding. Warranties are hardly a glamorous topic of conversation, nor are they what anyone feels like thinking about in their free time. But if you’ve purchased a mattress or you intend to at any point in the future, then it’scritical to learn about mattress warranties.
Luckily, you don’t have to look very hard to get all the information you need. We’ve put together theultimate guideto mattress warranties, complete with an overview of what is and is not covered by these warranties, factors that can void a mattress warranty, tips for how to file a warranty claim, and real-life examples of a few different warranties. We’ve also included a list of strategies for extending the life of your mattress so you canget the most out of your investment.
By the time you’re done reading, you’ll be amuch more empowered mattress buyer, and you’ll know how to protect your financial investment. Even better? You’ll be equipped with scintillating dinner conversation that’s sure to “wow” any guest.
What Is A Mattress Warranty?
According to the Federal Trade Commission (FTC), federal law requires the manufacturers or sellers of products that represent major purchases (such as mattresses) to stand behind their products with a warranty.
That means they mustcommit to repairing or replacingany product that is sold with defects or structural flaws (particularly those flaws that might interfere with the intended purpose of the item in question). Warranties must be shared in writing and should be available to consumers both online and in-store.
Generally speaking, a mattress warranty represents a commitment from the manufacturer to cover you in the event that your mattress has a manufacturing or product defect. Butnot all warranties are created equal. For example, some warranties may cover one scenario while others don’t; different warranties may last for different periods of time; and so on.
Per the FTC, warranties may take several forms:
- Written warranties. Written warranties are not legally required, but they are par for the course for most purchases.
- Spoken warranties. In some cases, a salesperson may make a verbal commitment regarding the warranty. It’s important to get all of these promises in writing.
- Implied warranties. Implied warranties are dictated by state laws. (To learn more about implied warranties, it’s a good idea to consult your state’s consumer protection office.) As a general rule, nearly all purchases are covered by implied warranties. This is true even if your purchase doesn’t come with a written warranty (unless the mattress is marked “as is” or includes a written note regarding the lack of warranty). Implied warranties can last for up to four years and tend to fall into two categories:
- Warrant of merchantability. This reflects the fact that the seller promises the product will perform its essential functions (e.g. an oven will heat up and cook food).
- Warranty of fitness for a particular purpose. These types of implied warranties apply if a seller advises you to purchase a product for a specific use. For example, if a seller suggests that a particular mattress is ideal for pregnant people, then the mattress should be suitable for pregnant people.
It should be noted thata warranty is not the same as a sleep trial. Sleep trials are trial periods during which you can try out a mattress to determine whether its suits your personal preferences, feels comfortable, promotes good sleep, and so on. If you don’t like the mattress and you’re still within the window of the sleep trial, then you should be able to obtain a refund.
In contrast,warranties cover you in the event that a mattress has a defect. Provided you don’t do anything to void the warranty, it should last significantly longer than the sleep trial. The warranty does not cover you if you decide you simply don’t like your mattress after the sleep trial has ended.
Why Is It Important To Understand Your Mattress Warranty?
Warranties are designed to give consumers peace of mind. They guarantee that the product for which you’re paying a lot of money will be free from physical flaws or defects so itfunctions as expectedfor an extended period of time.
Understanding your mattress warranty puts you in the best position topreserve your financial investment. For example, when you understand the factors that might void your warranty, you can take steps to ensure the warranty remains sound. Or, if something goes wrong with the mattress, you’ll know what kind of action to take based on whether the issue is or is not covered under your warranty.
Bottom line? Understanding your mattress warranty empowers you to care for your mattress andproperly advocate for yourselfso your money stretches as far as possible.
How To Read A Mattress Warranty
When perusing a warranty, the FTC recommends that you consider the following:
- The length of the warranty. Note when the warranty begins and expires.
- What’s covered under the warranty. Are certain parts or issues excluded from coverage? Who covers shipping fees in the event that you need to return the mattress? Are there any other hidden costs reflected in the coverage (e.g. paying for labor in the event of repairs)?
- Factors that might void the warranty. We’ll cover the most common factors below.
- Your point of contactfor issues pertaining to the warranty. It will either be the seller or the manufacturer.
- How the seller or manufacturer will respondif there’s an issue with the mattress. Will they repair or replace the mattress? Will they give you a refund?
- Whether the warranty will cover“consequential damages.” Many warranties will not cover damages that occur as a result of the product in question. For example, if your mattress breaks and harms your foundation, it’s unlikely the warranty would cover the cost of the foundation.
- The company’s reputation. Does the company that has issued the warranty have a good reputation? Is their contact info readily available? If you don’t know much about the company, you might consult the Better Business Bureau to see if the company has had any complaints leveled against it.
Once you’ve read the mattress warranty, it’s a good idea to stash a copy of the warranty and your receipt in a safe place. (If you purchased the mattress online, you should be able to print the warranty off the web.)
What Are The Different Types of Mattress Warranties?
As a general rule, mattress warranties tend to fall into one of the following categories:
- Prorated warranties. Under this arrangement, consumers are responsible for paying a certain percentage of the cost of repairing or replacing the mattress. This percentage typically gets larger as time goes on.
- Non-prorated warranties. In this case, you would not be responsible for paying any portion of the repair or replacement costs during the designated warranty period. (You might still be responsible for shipping fees if sending the mattress out for repair.)
- Combination warranties. In many cases, a warranty might include both types. For example, your mattress might be covered by a non-prorated warranty for the first few years after its purchase, and then a prorated warranty for the rest of the warranty period.
What Is Covered Under A Mattress Warranty?
The specific conditions of mattress warrantiesdiffer among brands and sellers, so it’s not possible to share a definitive list of things that will absolutely be covered in a mattress warranty.
That said, the majority of mattress warranties will address some or all of the following conditions:
- Physical defects. Many mattress warranties will guarantee repair or replacement of the mattress in the event that:
- Seams split or otherwise come undone
- Coils break, are severely bent, or pop out of the side of the mattress
- The mattress materials bunch abnormally so the surface is not smooth (this issue is more likely to affect foam mattresses versus innersprings)
- Mattress handles arrive broken or otherwise torn
How to Measure Mattress Sagging
If you think your mattress is sagging to the point of disrepair, then you’ll need tomeasure the depth of the sagin order to determine if it’s covered by your warranty.
To do that, start by removing all linens from the mattress. Then, stretch a string across the mattress so it’s pulled taut. While keeping the string taut,use a ruler to measurethe distance between the string and the lowest point of the sagging section. This will give you the depth of sag, which you can then compare to the terms of your specific warranty.
What Is Not Covered Under A Mattress Warranty?
As noted above, warranties exist to protect consumers in the event that they unknowingly purchase a mattress with physical flaws or defects. Anything thatdoesn’t fall into the category of a defectis unlikely to be covered by a mattress warranty.
While every warranty is different, it’s a good bet that your warranty will not cover:
- Sagging that isn’t deep enoughto meet the minimum sagging depth covered by the warranty
- Damages incurred by the mattress owner, such as accidental tears or scratches that happen while transporting the mattress or sagging that results from jumping on the bed
- Discolorationbrought on by washing the mattress or normal wear and tear (In fact, as we’ll discuss below, stains can actually void a mattress warranty)
- An uneven surface that results from long-term use. On a related note, failing to flip or rotate your mattress on a regular basis might also void its warranty
- Comfort. If you don’t feel comfortable on your mattress or you simply don’t like the feel of it for any reason, that will not be covered under warranty. Warranties are also unlikely to cover changes in the mattress’s feel over time (e.g. a decline in softness as the mattress ages). As noted above, a mattress warranty is not the same thing as a sleep trial. During the trial period, you’ll want to determine if you like the feel of the mattress and are able to sleep comfortably during the night. Once the sleep trial ends, manufacturers and sellers will not replace or reimburse a mattress simply because you find it uncomfortable
- Other issues that can beattributed to normal wear and tear
- The cost of non-defective components. That means if your mattress has a faulty seam, for example, the company is strictly responsible for repairing or replacing the seam. They will not be responsible for the cost of replacing the full mattress. Similarly, mattresses with electrical components (such as pumps, remote controls, or sensor technology) typically have different coverage for those components versus the rest of the mattress
How Long Do Mattress Warranties Last?
Each warranty is different, so it’s important to know the length of a given warranty before committing to a mattress purchase.
As a general rule, mattresswarranties tend to last longer than the expected lifespanof the mattress in question. Thus, the length of a warranty can tell you something about the longevity of a given mattress. For example, if a mattress warranty lasts for five years, that’s a good indication the mattress will be viable for less than five years; if the warranty lasts for 10 years, the mattress will likely last for approximately eight years; and so on.
For the most part,higher-quality mattresses tend to have longer warranties, because they also tend to last longer. Lower-quality mattresses are likely to have shorter warranties and shorter lifespans.
Factors That Can Void A Mattress Warranty
There are several ways to void a mattress warranty, so it’s important to avoid these things if you want to preserve your warranty’s coverage. Here are some of the most common factors that can void a warranty:
- Staining or otherwise damaging the mattress with fluids. Because liquids can damage mattress foams, staining your mattress with any type of fluid is liable to void its warranty. The easy way to avoid this is to invest in a waterproof mattress protector and cover your mattress immediately after purchase. We’ll discuss mattress protectors in greater detail down below.
- Removing the mattress tag. In many cases, removing the mattress’s tag may void the warranty. While this generally applies more to mattress retailers than consumers, it’s still a good idea to preserve the tag on your mattress.
- Failing to provide the proper supportfor your mattress. Your mattress’s warranty should indicate what kind of support is needed. The proper support for your mattress will depend on its construction. For example, some mattresses can be supported by platform beds, others will do fine on adjustable bases, and so on.
- Failing to flip or rotate your mattresson a consistent basis (in some cases). This ensures the mattress wears evenly. Depending on the mattress in question, failing to flip or rotate the mattress might void the warranty. Not all mattresses require flipping or rotating, however, so it’s important to read the specific warranty in question.
- Not being the original owner of the mattress. Once a mattress has been passed from the original buyer to someone else (whether as a gift or sale), then the warranty will likely become void.
Also, be aware that manufacturers’ warranties do not offer coverage in the event that you simply don’t like the mattress. If you find that a mattress doesn’t suit your personal preferences, the warranty will most likely not cover you for a refund. (If you’re still within a risk-free trial period, then it should be possible to get a refund.)
How To File A Claim For A Mattress Warranty
If you believe your mattress has a physical flaw or defect that falls under the mattress warranty’s coverage, then you may want to file a warranty claim. According to the FTC, here’s how to go about it:
- Review your warranty’s terms. Before going through the trouble of filing a claim, make sure to review your warranty. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim.
- Start by contacting the mattress retailer. If the retailer isn’t helpful, then your next step is to contact the mattress’s manufacturer. In both cases, send hard copies of letters via certified mail and request return receipts. Also be sure to keep copies of any and all communications. Clearly state the issue with your mattress (you might even include some photos) and include a copy of the warranty terms that you believe to cover the issue.
- Once the retailer or manufacturer replies, submit the necessary paperwork. The company will likely ask you to file official paperwork to initiate the warranty claim. Once the process is initiated, it may take several weeks before the claim is fully resolved.
- Understand the costs involved. If the company sends an inspector to your home to assess the mattress, you may be responsible for the cost of the inspector. If the mattress is found to be defective, you may also be responsible for shipping it to an offsite location to be repaired. Know the potential costs involved so you can run a cost-benefit analysis.
- If the retailer or manufacturer won’t cooperate, be educated about your next steps. If the retailer or manufacturer refuses to cooperate and you’re still confident that you have a legitimate claim, there are a few options available to you. Start by contacting your local or state consumer protection office; they should be able to assist you. If that still doesn’t work, then your next options are small claims court or a full-blown lawsuit. If you decide to go this route, it’s a good idea to speak with a lawyer to determine whether you actually have a case, assess costs versus benefits, and so on.
Brand-Specific Warranty Examples
In order to give you a sense of what mattress warranties might look like in real life, we’ve put together a few examples from well-known brands.
Sleep Number’s warranty policy is dubbed the “Sleep Number® Core Line Mattress and Modular Base 25 Year Limited Warranty.” This mattress warranty covers Core Line mattresses and all Sleep Number modular bases purchased after September 19, 2016 (except for the it™ bed).
Like most warranties, this one commits Sleep Number to repairing or replacing the mattress if it features a defect resulting from the manufacturing process or the materials used. This coverage is non-prorated during the first two years of the warranty. From year three to 25, the warranty is prorated.
The warranty terms also address what is not covered under the warranty and lay out the many ways in which the warranty can be voided (such as removing the mattress tag, staining or spilling fluids on the mattress, and so on).
The popular memory foam mattress maker offers a wide number of mattress warranties depending on the mattress in question. For the most part, mattresses and flat foundations are covered by what Tempur-Pedic calls a “10-Year Full Replacement Limited Warranty.”
This coverage offers non-prorated coverage for 10 years after purchasing the mattress. (Any pumps, hoses, or remotes included with the mattress are covered for five years.) The warranty covers sagging greater than 0.75” as well as manufacturing defects in the cover’s zipper and “any physical flaw in the mattress that causes the TEMPUR® material to split or crack, despite normal usage and proper handling.”
The warranty does not cover changes in softness over time, comfort preferences, damages that result from using the wrong foundation, damages incurred by the owner (such as stains, tears, and burns), floor models, products sold by non-authorized retailers, and replacement of non-defective pieces.
The warranty is non-prorated for all 10 years, but owners are responsible for any shipping costs involved in having the mattress repaired.
This popular bed-in-a-box retailer offers a “Casper Sleep 10 Year Limited Mattress Warranty” for all of its mattresses. The warranty functions quite similarly to the Tempur-Pedic’s 10-year warranty.
Casper’s warranty offers coverage for defects including sagging in excess of one inch, manufacturing defects in the cover’s zipper, and any physical flaw that causes the foam to split or crack.
The warranty does not cover changes in softness over time, comfort preferences, damages incurred by the owner (such as tears or stains), mattresses sold by unauthorized retailers, and the replacement of any non-defective components.
The warranty doesn’t appear to stipulate whether it is prorated or non-prorated, but the terms suggest it’s non-prorated. Owners are not responsible for transportation costs involved in repairing a mattress that is found to be defective.
Nectar is another well-regarded bed-in-a-box mattress that offers a unique warranty in the form of its “Nectar Forever Warranty™”.
Here’s a basic overview of how the warranty works: For the first 10 years after purchase, the company will replace any mattress that is found to have defective workmanship or materials with a brand new Nectar mattress at no charge.
After year 10, the company will repair, re-cover, or replace the Nectar “if a manufacturing defect or materials failure is confirmed to exist.” In this case, customers will not be responsible for any transportation costs involved in repairing or replacing the mattress.
Defects that are covered under the warranty include sagging of greater than 1.5”; any physical flaw in the mattress that causes the foam to split, crack, or otherwise degrade; and any manufacturing defects in the cover.
The warranty does not cover damage that is incurred by the owner or by using an improper bed frame, changes in softness over time, comfort preferences, or any mattress that is sold “as is” or is no longer the property of the original owner.
How To Extend The Life Of Your Mattress
Because a mattress is a major financial investment, it’s a good idea to do everything in your power to extend your mattress’s lifespan.
As a general rule, innerspring mattresses tend to last approximately seven to 10 years, while high-quality foam beds can last for up to 15 years. Hybrid beds typically last for somewhere between seven and 15 years because they include both coils (which can wear down more quickly) and foam (which tends to last longer). All told, thelongevity of a mattress will dependheavily on the quality of its materials and construction.
That said, there are several strategies you can adopt to ensure your mattress lasts as long as possible. Here are a few proven ways to extend the life of your mattress.
Use the right foundation.
Different mattresses require different types of foundations, so it’s important to research your specific mattress in order to determine the right foundation. This is very important, because (as noted above) some mattress warranties are voided when owners don’t use the right type of foundation.
The most common forms of mattress support are:
- Platform beds, which are pieces of furniture that include a frame, headboard, and footboard with a layer of wooden slats running across the bottom
- Box springs, which are wooden frames outfitted with springs that help absorb shock and evenly distribute weight across the mattress
- Foundations, which are similar in appearance to box springs but are designed almost exclusively for support (as opposed to shock absorption)
- Adjustable bases, which (as the name implies) can be adjusted to hold the mattress at different angles. While these are less common than foundations and box springs, adjustable bases have become more popular in recent years
Invest in a mattress protector.
As a general rule, mattress protectors provide some or all of the following benefits:
- Waterproofing and protecting against stains
- Preventing allergens (such as dust mites, molds, dead skin cells, and so on) from collecting in the mattress
- Protecting against bed bugs
- Regulating body temperature to help you sleep cooler at night
- Providing additional comfort thanks to extra padding
The most popular types of mattress protectors are fitted and encasement protectors:
- Fitted mattress protectors“hug” the mattress just like a fitted sheet. They’re easy to get on and off the mattress and tend to be more affordable than encasement protectors
- Encasement mattress protectorscover every side of the mattress and tend to zip closed up the side. This offers extra protection from allergens and/or bed bugs
As for mattress pads and toppers, they may provide additional comfort but are less likely to offer the extra benefits of dedicated mattress protectors (although there are exceptions to this rule).
Avoid bouncing on the bed.
If you have kids (or you’re simply a child at heart), this one might be tough. But the more you can avoid bouncing on the bed, the better off your mattress will be. That’s because bouncing can break coils or cause permanent indentations in the mattress’ surface.
Vacuum the mattress twice a year.
Sure, this might sound like a pain in the butt. But if you can muster the energy to vacuum your mattress at least twice a year, you’ll be doing both your mattress and your health a major favor. That’s because vacuuming the mattress helps remove and prevent further buildup of dust, allergens, skin cells, and so on. That keeps you and your mattress healthier.
To vacuum your mattress, start by removing all the linens from your bed. Then use the vacuum’s upholstery/appliance attachment to vacuum the entire surface of the mattress. Spend extra time around the seams, which is where the majority of buildup will hang out.
Spot-clean potential stains immediately.
Blood, sweat, tears, food: There are tons of substances that can stain a mattress. While it might be tempting to cover these stains with a sheet and call it a day, you’ll increase the longevity of your mattress if you properly care for stains instead. After scrubbing a stain, allow the mattress to fully dry before you cover it back up.
Flip or rotate the mattress on a regular basis.
As a general rule, flipping and/or rotating a mattress helps ensure it wears evenly, thereby preserving its lifetime (and protecting your from major saggy spots). For the most part, memory foam, latex foam, hybrid, and innerspring mattresses benefit from a 180-degree rotation every three months.
That being said, not all mattresses require flipping or rotating — so be sure to read your mattress’s guide or contact the manufacturer to determine the right course of action.
Keep food out of the bed.
Sure, some people believe that eating in bed is one of life’s greatest pleasures. Unfortunately, bugs and other pests agree. Even tiny crumbs can attract pests such as ants and cockroaches, so it’s a good idea to avoid this risk by banning food from the bedroom. If you simply can’t avoid eating in bed (say, because you’re dealing with a nasty bout of the flu), then make sure to change your sheets every few days to cut down on crumb buildup.
Before transporting your mattress, encase it in plastic.
This is the best way to ensure your mattress isn’t ripped, stained, soaked, or otherwise damaged during transport from one room to another or in a moving truck. Encasing the mattress in plastic prior to transporting it will also help prevent dust, dirt, and bed bugs from making their way into the mattress.
Mattress warranties may not be the most titillating topic around, but it’simportant to read and understanda warranty prior to making any mattress purchase. This way, you’ll get a general understanding of the lifespan of your mattress, you’ll know what steps to take if there’s a defect in your mattress, and you’ll know how to best care for your mattress so it lasts you for years to come.
Featured image: Freeograph/Shutterstock
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