7 Signs You Should Replace Your Mattress
A good night’s rest is crucial to your health and well-being, yet millions of Americans suffer from lack of sleep. TheSleep in Americastudy by the National Sleep Foundation (NSF) found that 75% of adults have problems sleeping well. The study showed that 60% of respondents experienced daytime sleepiness that interfered with activities, caused work absences, or mistakes on the job. While medical conditions may be responsible for some instances of bad sleep, it might be your mattress that’s the issue. Review these seven signs that it’s time to replace your mattress to see if your bed is to blame for inadequate sleep.
#1 Your mattress is 7-10 years old
Research has found that mattresses have a life-span of roughly eight years, but this varies by manufacturer, mattress type, whether you sleep alone or with a partner, and how you sleep. If you’re a larger person, your mattress will likely wear out faster than manufacturer guidelines suggest.
Mattresses were not designed to last forever, and excessive wear and tear will age a product faster. Inferior products don’t last as long, yet even the highest-quality mattress has a maximum lifespan and will eventually need replacing. If your mattress is old, that’s the first sign you may need a new one.
#2 The mattress is saggy
If there’s a dent in your mattress in the shape of your body, that’s a signal that your mattress is overly worn. Sagging can occur with almost any mattress material (aside from waterbeds) and can be observed under your sleep area, at the edges, or both. If your mattress has springs, they can break down and sag.
Fiber, foam, and pillowtop materials all break down over time and the deeper the sag in your mattress, the more discomfort you’ll likely experience. Saggy mattresses can disrupt sleep and cause aches and pains. If your memory foam mattress core has softened, you may feel the sag as a “hammock” effect.
#3 Your spine isn’t aligned when you sleep
No matter how old (or new) your mattress, if it doesn’t offer proper support and alignment, you won’t get optimal sleep. For back or stomach sleepers, your spine’s natural S curve should be evident when you’re lying on your mattress. If it’s flattened or exaggerated, the mattress isn’t aligning your spine properly.
For side sleepers, your spine should be straight from neck to bottom if you’ve got proper support. A yardstick or level can confirm adequate alignment. A good pillow may correct minor issues, but if you can slide a hand in the gap between body and mattress, it’s a red flag that you might need a different mattress.
#4 Your mattress is uncomfortable
Knowing whether your mattress is comfortable sounds like common sense, but many people adjust to discomfort. If you get better sleep on a hotel mattress or a friend’s guest room, your home bed might not be comfortable enough. A bed may seem comfortable in a showroom but then doesn’t perform well at home.
The upper part of your mattress consists of “comfort layers” that should support your body and provide pressure relief. Comfort layers break down over time resulting in poor sleep and body aches but in some cases, your mattress choice might have been faulty from the start, and you need to replace it.
#5 You wake stiff and sore
Poor sleep can contribute to chronic back pain. If you wake up stiff and sore every day, your mattress could be part of the problem. If your back pain is worse when you wake but subsides when you stretch and move around, that’s a sign that the mattress is causing or contributing to your pain.
A firm mattress may not be the answer. A study from the Kovacs Foundation in Mallorca found that medium-firm mattresses provided better comfort for chronic low-back pain. Experts recommend sleep testing different types of mattresses before buying if you suffer pain while sleeping or when waking.
#6 Worsening allergies or asthma
If it’s not allergy season and there’s no alternate explanation for an uptick in allergy or asthma symptoms, your mattress might be the culprit.Slateinterviewed an expert on dust mites that said your mattress is a “crime scene in terms of how it gets inoculated with [dust] mites” over time.
The protein in dust mite feces may cause allergic reactions and asthma attacks and so can the dust that accumulates in your mattress. Vacuuming, steaming, and flipping your mattress might reduce dust and mites to ease your symptoms. If these steps don’t help, a new mattress might be the solution.
#7 You gained or lost weight (or added a co-sleeper)
For those that experience a significant gain or loss in weight over the life cycle of your mattress, the change might alter the effectiveness of your mattress. A Canadian study linked both inadequate and excessive sleep to weight gain so how you sleep and what you weigh are intermingled.
Heavier body types trigger more wear and tear on springs, foam, cushioning and mattress components. Also, if you were a solo sleeper but now have a partner in your bed, your mattress might not offer adequate sleep surface or support for the extra weight. That means it’s time for a new mattress.
Become an informed consumer
If you suspect you need a new mattress, do your homework, and educate yourself before you buy. Understand the lingo and gimmicks employed by mattress firms so that you get the product you need that fits your budget and gives you the best night’s sleep. There’s no prescription for which mattress will best fit your unique needs.
Look for a mattress that offers adequate support for spinal alignment. Comfort is subjective – it’s how a bed feels to you. You might find a firmer mattress superior to a softer one or vice-versa. Mattress selection is highly personal and should be your preference at the cross-section of proper alignment, support, and comfort.
How Long Do Mattresses Last? The Results May Shock You!
Mattresses are pretty expensive — one quick glance at our buyer’s guide will confirm this fact. This is why many people do not replace them – not even after many years of use.
They do not want to spend a lot of money on a new one. Besides, now you can delay the process of buying a new one if you do an excellent job at maintaining your existing one.So, how often should you replace your mattress?
It doesn’t matter which type of bed you have. Most of them are ready for replacement within ten years to ensure a good night’s rest (old mattresses can hurt your sleep quality). Besides, it can last beyond ten years on average, if the owners maintain it properly.
Also, many different factors affect a bed’s lifespan. You can extend its life expectancy by following a few easy steps in the text below. We prepared and wrote down some tips to boost its longevity.
Sleep Number Mattress Reviews
The Bottom Line.
- A leading airbed manufacturer, Sleep Number offers a wide range of models in the Classic, Performance, and Innovation collections.
- All models offer dual firmness and sleep tracking technology.
- Each Sleep Number airbed has a firmness range. Owners add or remove air from the chambers to make the bed feel softer or firmer.
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- Wide range of thickness and firmness range options
- All beds built for dual-firmness and equipped with sleep tracking technology
- Above-average motion isolation for most models
- Most beds are light and easy to move
- A+ Better Business Bureau rating
- Noise potential
- Beds sleep excessively cool for some
- Expensive price-points and added delivery charges
- Sleep trial requires 30-night break-in period
Sleep Number is one of the leading manufacturers of airbed mattresses. All Sleep Number models are designed with two internal air chambers, one running lengthwise on each side of the mattress. Owners can adjust the firmness of the bed by increasing or decreasing the amount of air in each chamber using the built-in Firmness Control System.
Currently, the company offers a total of nine beds belonging to three exclusive collections.
- TheClassicseries consists of two models, thec2andc4. The c2 is constructed with a 2″ comfort layer of gel-infused polyfoam; its firmness range is ‘Medium Firm’ to ‘Firm,’ or a 6-7 on the 1-10 firmness scale. The c4 has a slightly thicker (3″) gel-infused polyfoam comfort layer. Its firmness range is ‘Medium’ to ‘Firm’ (5-7).
- ThePerformanceseries includes three models: thep5,pSE, andp6. The p5 has a 4″ polyfoam comfort layer; its firmness settings range from ‘Medium Soft’ to ‘Firm’ (4-7). The pSE also has a 4″ polyfoam comfort layer, but its firmness range is slightly different – about ‘Medium’ to ‘Firm’ (5-7.5). Lastly, the p6 has a 5″ polyfoam comfort layer; this model’s firmness options range from ‘Medium Soft’ to ‘Medium Firm’ (4-6).
- TheInnovationseries includes thei8,i10, andiLEmodels. The i8 and iLE both have 6″ comfort layers of polyfoam, and firmness ranges of ‘Medium Soft’ to ‘Medium Firm’ (4-6). T he i10 has a 7″ comfort system with memory foam and polyfoam layers. Its firmness options range from ‘Soft’ to ‘Medium Firm’ (3-6).
As with many competing airbeds, adjustable firmness is one of the biggest advantages of Sleep Number mattresses. The brand’s wide product selection also ensures that most sleepers will be able to find a bed that offers settings suitable for their firmness preferences, body type, and sleep position.
Sleep Number mattresses also excel at motion isolation overall, and most produce less noise than airbed models from other manufacturers.
Prices vary significantly by Sleep Number collection. The Classic series consists of models with price-points that are much lower than that of the average airbed, and are more comparable to luxury memory foam or hybrid models.
The Performance series has airbeds that are on par with industry averages. Airbeds in the Innovation series have above-average price-points. Sleep Number backs each mattress with a 100-night sleep trial and a 25-year warranty.
Read on to learn more about Sleep Number airbeds in terms of construction, pricing, and performance ratings. This guide also includes an overview of the brand’s shipping, return, and warranty policies, along with some similar brand recommendations.
Sleep Number Bed Review (2020) – The Complete Guide
Sleep Number may be best known for its adjustable air beds,which are built in a way that either automatically adjusts to meet the sleeper’s needs (360® Smart Beds) or allows the sleeper to change the firmness and support of the bed with the touch of a button (Value Beds).
The Sleep Number beds tend to be popular with couples because they can be made with dual air chambers, so each person can adjust to their preferred setting without compromising.
What else is there to know about Sleep Number beds and can a person find the best match among all the options available?In this Sleep Number Bed review, we coverevery detailabout Sleep Number beds, plus factors to consider before making a purchasing decision, including who manufactures the beds, what special sizes options are available, features, and more. Don’t forget that in-home trial period and warranty, too.
Who Makes Sleep Number Beds?
Sleep Number beds are made by Select Comfort Corporation (Select Comfort), which is a public company. They design, manufacture, market, and distribute beds, proprietary beds, and other sleep-related accessory products and are headquartered in Minneapolis, Minnesota.
Select Comfort was founded by Robert Walker and JoAnn Walker in 1987. Today, the company has around 3,700+ employees and was listed as the 87th best Small Company in America by Forbes.
Select Comfort has two manufacturing plants – one in Irmo, South Carolina and the other in Salt Lake City, Utah – which distribute products in the United States and Canada.
What The Numbers Mean
Sleep Number is all about beds, but in case it wasn’t obvious, they’re also all about numbers.
A person’s Sleep Number number (also called a Sleep Number setting) corresponds to the individual’s ideal firmness and support.Numbers range from 0 to 100 and the higher the number, the more air/firmer the feel of the Sleep Number bed will be.
Likewise, the lower the Sleep Number, the less air will be in the air chamber and the softer the bed will be.
Sleep Numbers are super personal and can change. If an individual determines what he or she thinks his or her setting is in the store and go home and don’t like it, there is no reason the person can’t adjust the number till he or she finds a good fit.
The Most Popular Sleep Number?
The most popular Sleep Number is in the 35-40 range.When I asked a representative why this is range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.
Sleep Number also told us that, in terms of models, some common options are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.
How Do I Find My Sleep Number?
A Sleep Number can be determined either before or after purchasing a Sleep Number bed. It will really all come down to what feels “right” to the individual.
Those who want to know their number before purchasing a mattress, they can visit their closest Sleep Number store and have a sales representative walk them through the process. At the store, the person will rest on a Sleep Number bed and they will inflate/deflate the floor model till they find a comfortable spot.
After purchasing a Sleep Number bed and having it delivered and (potentially) set up, individuals can use the remote it comes with to start determining their Sleep Number. Instructions are provided Sleep Number’s website; some of the steps include asking the sleeper to lie in their “waking up” sleep position and letting the mattress to go from soft to firm and back from firm to soft. This way can identify which firmness level is best.
To read more about how to find the right Sleep Number, click here.
Enough about numbers, let’s talk about what’s actually in a Sleep Number bed.
All Sleep Number mattresses come with one or two air chambers.These air chamber(s) use a pump to bring in air that will inflate or deflate the chamber based on the individual’s Sleep Number setting. Sleep Number calls this feature “DualAir technology.”
The higher the number (it goes up to 100) the firmer the mattress will be. When there are two air chambers, each person can adjust the amount of air in their air chamber based on their personal preference.
The S1 and S3 value beds will come with a single remote and the 360 smart beds (the rest of the options) will just adjust to the person’s needs automatically and do not come with remotes.
Air chambers make up the base of all Sleep Number models except for the Innovation Series beds, that feature 1” or 2” foam base pads. These pads are used to add height and support, according to Sleep Number Customer Service representatives.
All Sleep Number mattresses come with at least one layer of comfort foam that rests above the air chamber(s) and below the mattress top.
Sleep Number offers a variety of different comfort foam layers in a range of densities and thicknesses from 2” inches thick to 7” inches thick.
The higher the series, the more cushion/thicker layer each mattress will have. For example, the C2 model will be the firmest (with a 2″ foam layer) while the I-10 model will have the most cushion (7” layer).
360® Smart Beds – Responsive Air Technology
These beds have technology built into the mattress construction that senses the sleeper’s every moment, from heart rate and breathing and then automatically changes the firmness, comfort, and support using the brand’s “responsive air technology” feature.
Sleep Number Series/Model Breakdown
Sleep Number offers two types of beds:
- 360® Smart Beds
- Value Beds
The 360® Smart Beds are organized into three categories:Classic, Performance, and Innovation.
Each series essentially builds off the other.The Classic Series beds, the C2, and C4 offer the most standard options while the Innovation Series has the largest, thickest layers and most added features.
The Classic series models arethe most basic mattresses.They will have the firmest feel to them because there is the least amount of layers between the air chamber and the top of the mattress.
|DualAir ™ Adjustability||Yes||Yes|
|Comfort Layer Thickness||2"||3"|
|Responsive Air Technology||Yes||Yes|
|SleepIQ Technology Included||Yes||Yes|
|Pressure Relief Layer||No||No|
The Performance series offersenhanced pressure relief comfort layers.The most popular model, the P5, is a Performance Series bed known for its great balance of firmness and contoured cushion.
|DualAir ™ Adjustability||Yes||Yes|
|Comfort Layer Thickness||4"||5"|
|Responsive Air Technology||Yes||Yes|
|SleepIQ Technology Included||Yes||Yes|
|Pressure Relief Layer||Yes||Yes|
Innovation series thetop of the linetemperature balancing material built into the covers. This feature is supposed to absorb excess heat and release it as the sleeper gets cool until the perfect balance is found.
|DualAir ™ Adjustability||Yes||Yes||Yes||Yes|
|Comfort Layer Thickness||5"||6"||7"||6"|
|Responsive Air Technology||Yes||Yes||Yes||Yes|
|SleepIQ Technology Included||Yes||Yes||Yes||Yes|
|Pressure Relief Layer||Yes||Yes||Yes||Yes|
Sleep Number’s Value Beds are the only ones that don’t come with sensors that will automatically adjust the firmness, comfort, and support. The Value Beds can be adjusted with a single remote.
They include a 1.5″ inch comfort layer and five zones that contour to the body to help reduce uncomfortable pressure points. Value Beds are shipped directly to a person’s house with no option for set-up and install.
|DualAir ™ Adjustability||Yes||Yes|
|Responsive Air Technology||No||No|
|SleepIQ Technology Included||Yes||Yes|
While sizes vary depending on the model, most Sleep Number beds come instandard sizes that will fit most traditional frames and box springs:
|Twin||38” x 75"|
|Twin Long||38” x 80”|
|Full||54” x 75”|
|Double||54” x 75” (same as Full)|
|Queen||60” x 80”|
|King||76” x 80”|
|California King||72” x 84”|
Sleep Number beds also come in someunique and specialized sizes: Split King and FlexTop King (and Cal King)
|Split King||76” x 80”||split all the way to the foot of the bed|
|FlexTop King||76” x 80”||split only at the head of the bed|
|FlexTop California King||72” x 84”||split only at the head of the bed|
The Split and FlexTop mattresses are best paired with a FlexFit Adjustable Base.For example, with a Split King, the sleeper can raise/lower just the head and feet of his or her side of the bed. If the person’s partner is snoring, he or she could raise the head of just their side with a FlexTop.
Modular & Adjustable Bases
Since Sleep Number is all about individualized comfort, it is not surprising that they also make different types of bases for the mattress.
Sleep Number makes one modular base and three different adjustable bases for their mattresses: FlexFit 1, FlexFit 2 and FlexFit 3.
Note: A Sleep Number’s modular or adjustable base is not the only base that works with a Sleep Number mattress.All one needs to have is a flat and sturdy surface for the mattress or the individual may potentially void his or her warranty.
Modular & Adjustable Base Descriptions
This modular bed base is a standard base that is designed to be both sturdy and durable.Sleep Number says it will last 20 years or more and prevent sagging in the mattress. It is also easy to get through narrow spaces and set up in smaller rooms so it could be ideal for apartment living.
Raises the head of the bed; one remote will control the elevation of the bed and adjust the Sleep Number in the same device.
The most popular FlexFit Base.It raises the head of the bed like the FlexFit 1 and offers the following additional features:
- A “Zero Gravity” option that raises the head and foot in a way that leaves the sleeper feeling weightless
- Partner Snore™ technology allows one partner to raise the other partner’s head (Available with Split King, Split California King and FlexTop® King beds.)
- Timer feature changes the raised part of the bed at a certain time in an effort to shift the sleeper into a different position at a designated time.
Includes all of the features in FlexFit 2and the following features:
- Turn on a soft light under the bed and control the nightstand lamps with one button
- Massage soothes tired muscles and leaves the sleeper feeling rejuvenated
The FlexFit bases also come in two types: Silhouette and Traditional.Here is the description I got from a representative:The silhouette is an optional upholstered surround for our FlexFit adjustable bases. The Traditional option does not include the upholstered frame, and customers will be able to see the legs underneath like a regular frame. If a person chooses the Traditional option, we recommend purchasing our Smart™ Skirt Bed Skirt.
***From Sleep Number:The FlexFit™ adjustable base is not covered under our 100-Night In-Home Trial and is non-returnable.Delivery and set up outside the standard Comfort Service. When purchasing online, one must select the Home Delivery option. Standard UPS shipping is not available for adjustable bases.***
SleepIQ Technology senses how a person sleeps and provides data that lets him or her make modifications to optimize his or her night’s sleep. It can let someone know what that person’s best sleep hours are and help him or her find the best Sleep Number setting.
It also connects to a number of health and wellness apps*, including:
- Apple Health
- Microsoft Health
*This list was provided by a Customer Service representative and is subject to change.
Only some models come with SleepIQ Technology included in the mattress, but the technology is available to be added to any Sleep Number bed.
How To Choose The Right Model
There are several resources and ways to decide which mattress (and/or base) is the best match.
Sleep Number’s website offers details, photos, FAQ’s, and images of each Sleep Number bed.They let potential customers compare models across series and have a Live Chat feature that should answer virtually any question. People can also get a quote or make a purchase online and through the Live Chat feature.
Sleep Number sells their beds in Sleep Number stores nationwide.Sleep Number Customer Service was unable to tell me exactly how many stores there are but estimated somewhere near 400.
Sleep Number stores can be found across the country, including Alaska and Hawaii. There are no international stores at the moment.
A sales representative at the store can help anyone who walks in find their Sleep Number and guide them towards the right model. They have a variety of beds out and available for testing if a person wants to feel one before he or she makes a purchase.
Beds come with a 30 or 100 night trial period plus a 25-year limited warranty.
Who Might Want A Sleep Number?
- People who like air beds-First and foremost, the core of the Sleep Number bed is theadjustable air mattress. Those who have had a positive experience with air beds, they will probably like what Sleep Number has to offer – especially with all of its adjustable features.
- Couples who sleep differently– Couples who have different support level preferences may like Sleep Number beds because most beds can be made with dual air chambers that allow each person to decide how firm their side of the bed will be. Some models – like the I-10 – even have comfort layers that can be adjusted on each side.
- People with physical injuries or medical conditions– Whether it’s a bad back, occasional heartburn or recovery from an accident, Sleep Number’s adjustable mattress, and FlexFit bases allow people to get comfortable easily and then re-adjust when they’re back to normal.
- People who want options and flexibility– Individualized comfort is the name of Sleep Number’s game, so it’s no surprise that people who want to be able to change things up on a nightly basis will like these models. Sleepers can adjust the firmness, pick a model whose layers fit their needs – some can even help to sleep cool – and they can add a FlexFit base for even more sleeping options.
Who Might Not Want A Sleep Number?
- People who love memory foam– Depending on what is available, there are one – possibly two – Sleep Number models that offer a comfort layer made with memory foam. Those who love the feel of classic memory foam will be limited on Sleep Number beds, which are – at their core – adjustable air beds.
- Couples who like to sleep close together– One of the biggest complaints from couples is that a sagging/division is created in between the dual air chambers on the bed. Couples who like to sleep close or cuddle in the center of the bed feel as those they are sinking into the middle of the bed.
- People who do not want to deal with technology– People who prefer a simpler tech-free bed, Sleep Number may not be the best fit. Sleep Number’s 360 Smart Beds will adjust to the sleeper’s needs automatically and the Value Beds will need a remote for adjustments. The remote will signal a pump to inflate/deflate air into the air chamber(s) in the mattress to adjust firmness. Sleepers who want insight into their sleep habits will need to utilize the SleepIQ technology, which can be connected to other apps on a person’s smartphone.
- People on a tight budget– Of the 10 models currently available at Sleep Number, only two are available for under $1,000 at a Queen size (at full price). This is the C-2 360 Smart Bed and the S-1 Value Bed. Those wanting additional comfort layers, cooling features and maybe a specialized FlexFit base will need to be ready to spend upwards of $5,000 for a Queen bed with added comfort features.
- Couples love being able to personalize the firmness of their side of the bed.The dual air chambers available on most models (and depending on size) means that someone who prefers a firmer bed doesn’t have to compromise with a partner who likes more cushion. If one person likes to sleep on their side and another doesn’t, they have a great solution here.
- People with back problems or medical issues that require them to sit up at different points love the flexibility of Sleep Number beds.They can adjust the firmness of their bed for a couple of nights if needed and can raise/lower the head of their bed with a FlexFit Adjustable Base depending on their current needs.
- There was heavy praise for the longevity and durability of the Sleep Number bed.People came back to Sleep Number’s site to say they’ve had their bed for 10+ years and they are still comfortable. Of course, not everyone was able to stay comfortable in their bed for a decade without experiencing issues, but people tended to have their Sleep Number bed for a long time.
- As with all products, some people just did not find their Sleep Number bed comfortable.These types of reviews are common and typically all come down to personal preference. Those who are unsure about investing in a Sleep Number bed, go to a store and try one in person to see what they think.
- People reported being frustrated with the limitations attached to Sleep Number’s 100 Night Trial Policy and their 25 Year Limited Warranty.People complained that they purchased an adjustable base without knowing that it wasn’t a part of the trial and couldn’t be returned. People were also upset that they had to pay a portion of the cost to fix their Sleep Number bed after the first two years of their 25-year limited warranty. It would be worth reading both the policy and warranty in full before making a purchase.
- One popular complaint was a sagging or slight valley created in the mattress between the two air chambers.This seemed to be a bigger complaint about models that had thicker comfort foam layers. Couples expressed disappointment in not being able to cuddle in the middle of their bed without feeling like they were falling/sliding into the center.
100 Night In-Home Trial Period
Sleep Number allows customers to take their Sleep Number mattress home to try it out for a certain period of time and under certain conditions. This is sometimes referred to as the “100- Night In-Home Trial” or the “In-Home Trial Policy.”
Here are the basic conditions of the trial period.Be sure toread Sleep Number’s policy in full on their website
- Sleep Number® beds and DualTemp™ layers are covered by an In-Home Trial Period that begins the day your new Sleep Number bed or layer arrives.
- The In-Home Trial Period for all Sleep Number mattresses is 100 nights. It can take about 30 days for your body to adjust to a new mattress, and we are confident that by the end of that 30 days you will have found your ideal Sleep Number setting and be well on your way to better sleep.
- If, however, after sleeping on your new mattress for a full 30 nights, you are not completely satisfied, contact us before the end of the 100 night In-Home Trial Period to arrange for the return of your Sleep Number bed or layer.
- For DualTemp Layer purchases, the In-Home Trial Period is 30 nights. If you are not completely satisfied with your new DualTemp Layer, contact us before the expiration of the 30 night In-Home Trial Period to arrange for its return.
- The FlexFit™ adjustable base is not covered under our 100-Night In-Home Trial and is non-returnable.
Core Line 25 Year Limited Warranty
Sleep Number®’s “Core Line” of mattresses: C2, C4, P5, P6, I7, I8, and I10 models and Sleep Number® modular bases purchased after May 1, 2017, are covered in the 25-year limited warranty.
It is highly recommended that potential customers and already existing customers read the full warranty policy on the website. There are some important insights and we’ve listed a couple here:
- Sleep Number will essentially cover the cost of a manufacturing or product defect in full for the first two years of the warranty.
- There are several things you can do to void your warranty. Some of these include staining/damaging your mattress with liquids or fluids, ripping off the legal tag, opening the remote and forgetting to keep your original receipt (to name a few).
- After the first two years, you are responsible for a portion of the price needed for any repairs or replacements to your mattress or base.
360 Smart Bed®25 Year Limited Warranty
This warranty includes all Sleep Number 360™ smart bed mattresses (our “Smart Beds”) and Sleep Number 360™ smart bed integrated bases and frames purchased after January 1, 2017.
Once again, we suggest that you read the full warranty policy on the website. There are some key notes:
- Sleep Number will essentially cover the cost of a manufacturing or product defect in full for the first two years of the warranty.
- There are several things you can do to void your warranty. Some of these include tampering with the Firmness Control system or remotes, staining/damaging your mattress with liquids or fluids, ripping off the legal tag, opening the remote and forget to keep your original receipt (to name a few).
- After the first two years, you are responsible for a portion of the price needed for any repairs or replacements to your mattress or base.
Are Sleep Number beds any good?
Sleep Number beds are good for sleepers who have back problems, want to personalize their firmness settings, or want a durable mattress. Sleep Number’s claim to fame is their adjustability, but they are commonly praised for their durability as well.
Is the Sleep Number bed an air mattress?
Yes. All Sleep Number mattresses come with one or two air chambers. These air chamber(s) use a pump to bring in the air that will inflate or deflate the chamber based on the sleeper’s Sleep Number setting. Sleep Number calls this feature “DualAir technology.”
The higher the number (it goes up to 100) the firmer the mattress will be. With two air chambers, each person can adjust the amount of air in their air chamber based on their personal preference.
How long do Sleep Number beds last?
People came back to Sleep Number’s site to say they’ve had their bed for 10+ years and they are still comfortable.
Of course, not everyone was able to stay comfortable in their bed for a decade without experiencing issues, but people tended to have their Sleep Number bed for a long time.
Can Sleep Number beds help with back pain?
People with back problems or medical issues that require them to sit up at different points love the flexibility of Sleep Number beds. They can adjust the firmness of their bed for a couple of nights if needed and can raise/lower the head of their bed with a FlexFit Adjustable Base depending on their current needs.
What is the most popular Sleep Number?
The most popular Sleep Number is in the 35-40 range. When I asked a representative why this range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.
What is the most popular Sleep Number bed?
In terms of models, some of their most popular Sleep Number beds are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.
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Our Full Overview Of Sleep Number Beds
Sleep Number beds are manufactured by a public company called Select Comfort based out of Minneapolis. The company is known for its adjustable air mattresses, which allow people to adjust the bed’s firmness according to their taste. In fact, the “sleep number” refers to this, and the higher the “sleep number,” the more firm the mattress is. It’s an innovative concept that makes the company quite unique. The company has had a number of newer innovations and now has a memory foam version of its mattress. Sleep Number beds are sold in retail stores and online. I took a deep dive into this company in an attempt to parse out the most important things you should know about the company and their adjustable air beds. Here is my overall review for Sleep Number beds.
How do they work?
The mattress will look generally like a normal foam mattress, but underneath on both sides is a separate air chamber. You will get a remote control and be able to increase or decrease the “sleep number” to make the bed more or less firm for each side. This process just means increasing the air pressure within the air chamber to make the mattress firmer or decreasing the pressure to make it softer. It’s as simple as that.
Sleep Number is very unique in the mattress industry and has carved out a very specialized niche. Furthermore, none of the major players in the industry has really tried to go after this niche to directly compete against Sleep Number. That is VERY unique in really industry. When Tempurpedic started doing really well, many different competitors tried to mimic what they were doing. The fact that that is not happening with Sleep Number says something to me. To me, it shows that Sleep Number has a very unique and innovative product that is hard to replicate. It would take a big R&D investment to get a bed that matches the specs of a Sleep Number bed. Furthermore, I think it’s a sign of respect from competitors that they are not really trying to copy what Sleep Number has done. There is room to try to cover the price range just below Sleep Number, but no one has really tried very hard to be the company to do it. Overall, I think this means Sleep Number has carved out a unique space and entrenched itself in part of the market where no other competitor feels the need to compete.
Sleep Number provides four series of beds. Like most companies, they differ in the quality of the materials going into them and price range (see them all here). The 4 series are as follows:
Classic Series– The lowest price option, with queens as low as $1,000. The mattress height is in the 8-9 inch range, which is lower than the other three series of beds. This series will allow you to get the feel and benefits of the unique technology of the company without having to pay an exorbitant amount of money.
Performance Series–These beds start at $2,100. The mattresses are thicker than the classic series, which is normally associated with more comfort. There is a pillow top design and a 5-zone comfort layer that allows for individual conforming of the different parts of your body.
Memory Foam Series–These beds start at $2,800. The main difference from the Performance series is the foam. The memory foam uses gel technology to keep the sleeping surface as cool as possible.
Innovation Series–These are the most expensive beds, starting at $3,000. These are the thickest beds available and have special features that the other series do not have. These beds are for the most serious mattress buyers with budget to spend.
There’s a few things to note about the price and the value you get from buying one of the Sleep Number beds. First, you should note that the beds last much longer than an average bed. You can therefore get a lot more value than with another brand. This should be a big consideration if you are buying a mattress for the long-term. If you aren’t buying for the long-term, then the value proposition certainly becomes less.
With the four different series of bed models, there is a significant range in price. The lowest price series is made up of lesser-quality materials than the Innovation series, but a lot of people question whether you really get twice the quality/benefit by stepping up to the Innovation series, which is twice the price. This issue is probably the reason why the Performance series is the most popular series of beds. You can still get the benefits of the Sleep Number technology, but you will pay about half as much.
In general, if you are just looking for a good quality mattress without any specific needs, the value you get from Sleep Number beds might not be as enticing as other options. But, if you sleep with a partner and have a need for the customization and adjustability that Sleep Number provides, it may be well worth the price tag. Overall, the Classic and Performance series beds provide the best bang for your buck.
To make their beds more affordable, Sleep Number does provide financing options. They have a pretty simple and easy credit application process. You simply fill out some financial information about yourself, click submit, and then receive an instant credit decision. If the price tag worries you, then this financing option may be a good fit for you.
One really interesting innovation that we want to note is SleepIQ (read more about it here and then check out my thoughts here). Sleep Number has really embraced the “Internet of Things.” Some people have wearable devices that track sleeping and breathing patterns, but SleepIQ does this without the need to actually wear anything. The way it works is simple. The beds that have this technology have sensors. The sensors measure your heart rate, breathing rate, and movement while you sleep. This tracking allows you to be able to learn more about your sleep and the software will give you advice on potential changes you can make to your “sleep number” and/or daily routine. Overall, I think this technology is really cool, but it probably won’t be high up on a ton of people’s priority list.
The unique construction of the Sleep Number beds allows them to last a much longer time than traditional mattresses. This is because the beds are constructed as a combination of parts. If something goes wrong with the mattress, it is usually a function of a bad part. In that case, the part can simply be replaced, and your mattress as an overall unit will maintain. If you were to compare this to a coil mattress, normally when something goes wrong there, the whole mattress will need to be replaced. This “construction by parts” makes the Sleep Number beds last much longer. As you think about price and value, this is something you must keep in mind. If the bed is priced higher than a similar mattress, BUT it lasts much longer, then the value you receive is much greater than you probably realize. Sleep Number beds are probably best suited for the serious mattress buyer who wants a long-term solution. Those types of owners will get the most satisfaction and best value from these beds.
Adjustable Firmness/ Customization
This most unique part of Sleep Number beds, and what really differentiates them from other mattresses, is the ability to adjust the firmness of both sides of the bed whenever you want. The company feels that a traditional mattress is limited by providing a one-size-fits-all solution. Sleep Number allows each bed to cater to any individual by letting the individual adjust the firmness of the bed with the push of a remote. If you like to do things on your bed in the middle of the day and want a different firmness for the day vs night, Sleep Number allows you to do this. If you sleep with a partner, you can adjust just your side of the bed and your partner can separately adjust his/her side of the bed. This may be ideal if you like a firmness setting different from your partner. The ability to customize is what makes Sleep Number stand out from the rest.
If you sleep with a partner, you know that motion isolation can be a big deal and really affect the quality of your sleep. If motion isolation is poor, you will find yourself waking up frequently when you partner moves around or gets up out of bed. Having said this, Sleep Number beds do a really good job of isolating motion, making their beds ideal for couples. Compared to coil/innerspring mattresses, Sleep Number beds excel in this area. However, compared to the best memory and latex foam mattresses, Sleep Number doesn’t quite isolate motion as well. This is because a little bit of air will be displaced when one partner gets up out of bed, which could affect the person staying in the bed. Overall, however, motion isolation is quite good with Sleep Number beds.
The warranty at Sleep Number is limited for 25 years. For the first two years, Sleep Number will fix/replace just about anything for free. After that time period, the warranty is prorated. Essentially, that means each year that passes, you will then be responsible for more of the repair costs. This type of warranty is somewhat standard for mattresses in this category, but companies are beginning to offer more friendly terms for their warranty than this. Overall, most owners say the warranty could be better.
You get a 100-night window to try out your mattress with Sleep Number. This is a long period of time and certainly more than enough to know whether it will be right for you in the long-term in my opinion. If you want to return the mattress within that time frame, you will have to pay the shipping cost to send it back to Sleep Number. This aspect frustrates some people. With the new companies that are coming out in the mattress industry, the new standard is to take the mattress because for free, so I feel that Sleep Number is a little bit behind with this policy, and this mood is reflected many times across the reviews on the Internet. I feel that the trend in the industry is moving towards more and more companies offering returns without any costs that the customer has to incur. Perhaps Sleep Number will change their policy in the future on account of this trend.
Preference-There are some issues that owners have noted over the years as they related to Sleep Number beds. Not every mattress can please everyone. A small percentage of people say the adjustable comfort/firmness didn’t really work for them. They claim that the adjustments didn’t really increase their comfort level. This is to be expected with just about any mattress, so this isn’t very surprising and I don’t think really raises any red flags. The vast majority of owners have a good experience with adjustment concept.
Air Loss-As with any air mattress, air loss is a concern. Sometimes the air chamber can become faulty, which will certainly affect the quality of your sleep. In this case, the company’s parts replacement comes in handy and you can simply replace any faulty part of your mattress. So, while a small percentage of people may face an issue with the air chamber itself, the problem can be resolved.
Cratering-As with any foam mattress, there is always the risk of the top of the mattress forming a swell or crater. This is less of a concern with Sleep Number, but it is something that has been noted in a few reviews. If the mattress has two different settings for each side, some people have noted that there can be a sag in the middle. You might notice it if you ever move around and come across the middle of the bed.
Who The Beds Are Ideal For
-There is no question that the beds are ideal for couples with different preferences on firmness. Any sort of debate about what firmness is best for the couple goes away because you can set different firmness levels for each side of the mattress.
-If you find yourself in bed a lot during the day and have different needs from day to night, these beds can be really good for you. For example, if you read a lot in bed and want a different firmness while you read, Sleep Number beds are ideal.
-If you are looking for a very long-term solution, Sleep Number beds are built for the long-term and more so than most mattresses. The construction in parts method allows you to replace any defective part and it makes maintenance and keeping the mattress great for the long-term very easy.
-Otherwise, if you have the budget and just want a high quality mattress, Sleep Number still provides a unique and interesting value proposition. The beds are not for everyone, and there are certainly other options with high quality materials at lower price points, but Sleep Number’s beds do fill a very unique niche in the mattress space.
I hope that you have enjoyed my Sleep Number review. Don’t hesitate to contact me if you have any follow-up questions.