How Long Does Purple Mattress Take To Ship

Home   /   How Long Does Purple Mattress Take To Ship

Purple Mattress Review: Ordering From Amazon vs. Purple

Kate is a mother of two and holds a Bachelor of Science (B.S.) degree from Sonoma State University. She’s also a passionate researcher.

The Purple mattress seems to be all the hype online recently, but is it really worthy of all that attention? I have tried almost all the high end mattresses looking for relief from my back pain: Simmons, Stearns & Foster, Aireloom, and Serta. Many of these mattresses were $2500 or more. Could this "mattress in a box" really stack up?

My goal is to give you an honest review about this mattress based on my experience so you can decide if it’s worth a try. Also, I will discuss the differences between getting the mattress directly from Purple versus getting it through Amazon.

Ordering a Purple Mattress From Amazon.com vs. Purple.com

The mattress features Purple’s trademarked “Hyper-Elastic Polymer” which is formed into a grid like pattern on top of two other supportive layers and it promises to provide a cooler mattress that is both plush like a soft mattress and supportive like a firm mattress. Purple includes a 10 year warranty and 100 nights to try out the mattress with no risk so, with urging from my husband, I decided to pull the trigger and order a purple mattress. Wait a minute! Should I order this mattress through Amazon.com or Purple.com? Well there are quite a few differences between the two options.

Should I Order from Amazon.com or Purple.com?

My husband wanted this mattress two months ago when I started doing the research on it so I needed to get it fast. I quickly discovered that there were two ways I could get this mattress.

I could order it directly through Purple’s website or through Amazon and there were significant differences between these two methods. After much research and many phone calls to both Purple and Amazon, I discovered the following.

Option 1: Ordering Through Purple.com

If I were to order my mattress directly through Purple.com, I am subject to their “lead times” (i.e. how long it takes them to make the product and get it to the shipping company). When Purple has a lot of orders, it could be four weeks or more just to get my mattress out the door and on its way to me! If they aren’t very busy it could be as little as two days. From what I saw from others online, it seemed like the typical lead time was about two weeks.

That was the case for me; Purple informed me that they were currently about two weeks out from shipping my order if I placed my order with them that day. Shipping would be free (and usually takes an additional two to three days), there would be approximately $100 in tax I would have to pay on top of the mattress price since I live in California, I would have the 100 night guarantee to try out the mattress, and by ordering directly through Purple, I would get their current promotion. At the time I called them, their promotion was a free seat cushion.

Seeing how my husband and I currently had our old, beat up queen sized mattress that hurt both of our backs, we were not excited at the prospect of waiting over two weeks to receive our new bed.

Option 2: Ordering Through Amazon.com

If I were to order my purple mattress through Amazon there were some significant differences. First, I could get the mattress at my front door guaranteed in two days! That would definitely make my husband happy. Also, for me being in California, there was no sales tax which would save me about $100. Sounds like a pretty easy decision doesn’t it?

Well there were two draw backs that I could find to ordering through Amazon. First, I would not qualify for their promotion they have on their website which was a free seat cushion. Secondly, I wouldn’t have their 100 night guarantee and would only have Amazon’s 30 day guarantee to try out the mattress.

Currently the listing on Amazon does boast “100 Night No Pressure Guarantee” which, as far as I can tell, is completely incorrect. From my calls directly to Purple’s headquarters, I was advised that if I were to order the mattress through Amazon, I was bound to processing any return of the mattress through Amazon and not Purple.

Purple representatives were very clear about this and even once I received my mattress there was documentation inside indicating that I would need to process any return through Amazon and not Purple.com. The literature I received also confirmed that I only had Amazon’s 30 days to try out the mattress and not the 100 nights that I would have gotten through Purple.

After a short deliberation with my husband, we decided to get our mattress through Amazon. True to Amazon’s word, we received our 140 pound king sized Purple brand mattress on our door step in two working days!

My First Impressions

My husband wrestled this mattress to our room and cut it open. This mattress inflated almost immediately and was at its fully inflated size within 15-30 seconds. Just to be sure, we let the mattress sit for another 10 minutes or so but it didn’t appear that was necessary and according to Purple’s website it really wasn’t. A few seconds is all that it needed.

The first thing we noticed about the mattress was that it was quite a bit thinner than our last mattress. I was surprised that I had not heard of that from any of the reviews I read. It is only about 9 inches thick, whereas our last mattress was about 12 inches thick. My husband is 6’2” tall and about 245 pounds and he was very concerned initially. He was worried he would hit bottom while sleeping on this mattress but we both agreed to reserve judgement until we slept on the mattress a few nights to get a good feel for it.

My Opinions After Six Months on the Purple Mattress

As I write this review, it has been about 6 months since we setup our new mattress in our room. I am very happy to report that my husband has not bottomed out the bed and we have been enjoying our restful nights immensely! Although the feeling of the mattress really is difficult to describe in words, I will do my best.

The top layer of the mattress feels both soft and firm at the same time. You can feel the grid like pattern the Hyper-Elastic Polymer has just underneath the surface. Areas where you put a lot of pressure will cause the little grid like polymer boxes to collapse down to the next firmer layer of the mattress, providing a firmer support. Areas where you put light pressure do not cause this to happen and you enjoy a very plush feeling in those areas.

The added benefit of this effect, in my opinion, is a feeling like your back is being (very slightly) stretched. Not enough to be uncomfortable, but it was enough to relieve some pressure in my back.

Have you ever tried one of those inversion tables to relieve back pain? You know that great feeling of stretching out your back and relieving pressure between the discs of you back when you hang upside down? It’s like that feeling just on a much more subtle level. This has caused both my husband and I to get some of the most restful night sleeps we have ever had along with zero back issues in the morning.

Conclusion

Overall, this mattress has been one of the best investments my husband and I have ever made. We went ahead and also got the matching Purple brand pillow, which also utilizes the same grid patterned Hyper-Elastic Polymer as the bed and is just as comfortable. I have had long time back problems due to a bulging disc in my back. I have also suffered many years with sciatica issues as well and I can honestly say my back has never felt better than it does now with this mattress, and as a bonus my husband never sweats while sleeping like he did before. It does seem to be a cooler mattress than our old one.

Looking back, I do kick myself for waiting the two months I did to research this mattress. Those months were filled with back pain and restless nights. I saw the Purple mattress early on in my research and should have bought it then. My only real complaint (which yes, I know, is very superficial) is the thickness of the bed. For purely aesthetics reasons I would love it if it were a bit thicker but it’s a small price to pay for the restful nights I have been having.

This is the best deal on a high end mattress that you will find anywhere. I will stake my two months of research on that statement. As long as you can live with it being a little on the thinner side then just get it. You have 30 days to sleep on it and you’ll have it in your room in two short days through Amazon. I promise you won’t be sending it back.

If you want to get more in-depth on this mattress, read some of the Amazon reviews or have a look at Consumer Report’s Take on the Purple Mattress.

This is the best deal on a high end mattress that you will find anywhere. I will stake my two months of research on that statement.

  • Purple Mattress Review: Is the Purple Powder Toxic?
    If you are at all concerned about the white powder that is reported to be in this mattress, see my research on this topic (the link above).

What is your biggest concern when it comes to purchasing a Purple Mattress?

Questions & Answers

I’m worried about how long the mattress sits in an Amazon warehouse before you order. Do you know how many days is the limit these things can stay rolled up for?

According to Purple, they recommend that the mattress doesn’t stay compressed and rolled up for any more than 2 to 3 weeks. Apparently, the main concern after that point is the proper expansion of the comfort grid system.

Other than Purple themselves, Amazon is the largest distributor of this mattress and I would imagine that their turnover is fairly high in their inventory.

My mattress had no problems expanding and it was fully expanded in probably 15 seconds or so. Hopefully, this helps to answer your question.

Related

Purple Mattress Review: Is the Purple Powder Toxic?

by Kate Daily 18

How to Choose the Right Seed or Bulb Catalog

by Caren White 12

A Real Nectar Mattress Review

by Audrey Lancho 0

What Type of Foundation Is Best for Memory Foam and Latex Mattresses?

by Brian Anderson 27

Don’t Just Throw Out Your Old Mattresses, Donate Them!

by Brian Anderson 53

Popular

What You Need to Know Before Buying Furniture on Wayfair

by Learn Things Web 20

A Beginner’s Guide to Reupholstering a Couch, Step by Step

DIY—How to Restore a Cast Iron and Wood Garden Bench

by RentedMule 29

Comments

Chris Hayes

Any doubts about this mattress, I say to the nay sayers this is the best mattress I have ever owned. Thats coming from a guy that owed the sleep number, beauty rest, Denver mattress, Costco mattress and a few more all within a five year span. I am purchasing my third purple within a two years time period, my family loves these. Its worth buying from purple directly for another reason you get a ten percent discount if your a veteran that Amazon doesn’t offer. I do have plans to purchase a fourth mattress before the end of 2020. Once again this is a fabulous find and buy.

Chris

Nice write-up. I would recommend adding a "YMMV" caveat in regards to the lack of sales tax through Amazon. In light of the South Dakota v. Wayfair SCOTUS ruling, many states are requiring out of state retailers to collect sales tax. I’m a little surprised too, as I was under the impression that Amazon had been collecting sales tax for California residents since 2012.

I just ordered my mattress directly through purple, so I’m currently playing the waiting game.

Erin

Can you put it on top of a sleep number mattress?

Kate Daily

2 years ago from California

I’m not sure what the brand was, but it was a Costco memory foam "mattress in a box." Compared to the Costco mattress, the Purple mattress is lights years ahead.

ron white

What kind of mattress did you have before. I have a Talalay Latex mattress and its the best thing I ever slept on but after 20 yrs its nearing its end. Thanks

Eric Rost

To be honest I didn’t ask. It had been 2 business days and the order hadn’t shipped yet, Purple’s shipping method had delivery out 7 to 10 days past when they shipped and Amazon had guaranteed delivery in 3 days.

Kate Daily

2 years ago from California

I am glad I was able to help Eric! Out of curiosity, what was the lead time you were quoted from Purple? I was quoted 2 weeks.

Eric Rost

Thanks for this post. You made us decide to cancel our direct order and stick with Amazon shipping. Can’t wait to see how we like it!

Copyright © 2020 HubPages Inc. and respective owners. Other product and company names shown may be trademarks of their respective owners. HubPages ® is a registered Service Mark of HubPages, Inc. HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.

HubPages Inc, a part of Maven Inc.

Interior Design

Connect with us

About Us

Copyright © 2020 HubPages Inc. and respective owners.
HubPages Inc, a part of Maven Inc.

Frequently Asked Questions

We hope this page helps with any questions you may have. If you have another question we haven’t answered, e-mail us!

Purple Store Orders

Purple Store Business

Purple!

Sharing!

How do I exchange or return a product?

You’ll find our exchange and return policyhere!

How long does shipping take? Can I place an Expedited order?

Most orders go out the door within 1-2 business days, often the same day or next morning after your order. In the Continental U.S.,Standardshipping takes 3-5 days for lighter items (packages under 13 ounces that tend to go First Class) and 4-8 days for most other packages via Parcel Post or FedEx Ground.Expeditedorders usually arrive within 2-3 days once shipped. We’re usually shipping from Seattle and timing will vary by the distance. International orders tend to take 5-10 days to reach the destination country and delivery will vary based on customs and local delivery speeds. Expedited international orders tend to arrive a few days faster. See notes on theshopping cart pagefor details.

Expedited shipping, and even Express overnight shipping, are available. Once an item is in your cart you can select Standard or Expedited shipping. If you would like your order sent via overnight or with a specific date guarantee, please e-mail us and we’ll either set your order up manually or can send you a link to a secure payment page for the price difference; in most cases we can accommodate overnight orders.

During the holiday rush all shipping often takes a bit longer, of course, and we do our best to keep updates on the cart page and recommend quicker options when needed.

We welcome rush orders and are happy to quote guaranteed overnight, 2-day, or 3-day shipping service when requested.

Where can I check my order status?

Orders usually go out the same or next business day, sometimes taking two business days to ship. You should receive an e-mail from us when your order is first placed and another when your order goes out within 1-2 business days. If you don’t see those e-mails (from [email protected] )please check your junk mail folder. We nearly always include a tracking number (and/or customs number for exports) to help you follow your shipment’s progress. If your order happens to ship via USPS, we use Delivery Confirmation but please keep in mind that it’s not minute-to-minute tracking and sometimes shows muchlessshipping progress than there actually is!!

I didn’t get an e-mail after I placed my order. Did you get my order? How do I track it?

Our system immediately sends both a payment receipt and order details to your e-mail address you enter. VERY often that filters to your junk mail or spam folder, so please find it there and mark it as not spam. Even better, add us to your address book or white list so you’ll see our message when your orders ships or any follow-up questions. If you think you might have entered the wrong e-mail address, or perhaps an old one, please let us know and we’ll update it.

Can I buy gift certificates for The Purple Store?

You can choose either having a physicalThe Purple Store Gift Certificate by Mail/Post, sent to you or the recipient, or save postage and delivery time by choosingThe Purple Store Gift Certificate by E-mailsent to you or the recipient.

Ordering a bunch of gift certificates mailed to the same place? We might be able to discount the shipping for you or save you time in setting up the certificates; please ask!
If you want tomanually have us set up a group of gift certificates for you, please e-mail us with the following information:

  1. Billing name, address, and phone
  2. Shipping address to which you’d like the certificate sent, if you’d like a physical certificate mailed directly to the recipient
  3. Gift "from" name (probably your name)
  4. Gift "to" (recipient) name
  5. Amount (min. $10 U.S.)
  6. (Optional) A short note or message for the packing slip or e-mail if we’re mailing or e-mailing the certificate directly to the recipient
  7. Whether you want us to mail a physical certificate ($2 by First Class Mail or $6.45 for Priority Mail), e-mail a PDF to you to print or forward, or e-mail directly to the recipient at a given e-mail address.

We’ll set up the purchase and will send you a link to a secure payment page for the certificate(s). They generally ship within 1-2 days of the order being completed.

Gift certificates can be used on our website during the Payments step, as well as at our Seattle location!

Do you have a physical store?

Can I send a check or money order?

We’re happy to accept checks or money orders for some items. There are two possibilities:

A) If you’re just buying a few items, we can take the order by e-mail, you send a money order in (as long as it’s based on U.S. dollars), and we’ll ship the order out when we receive the money order.

You can also use an e-check transfer straight from a bank account by using the regular cart checkout. We use PayPal for our cart and they have an electronic check option.
If you’d like to submit an order via e-mail paid by money order, please e-mail us with the following:
–Items you’d like, size (if relevant), and quantity (easiest to just use our shopping cart and instead of hitting the checkout button, copy the order information and paste it in your e-mail).
–Full name, shipping address, and phone #.
We’ll reply and confirming order receipt and providing an address for the money order.

B) For large volume orders (typically over $250) of most products, we can usually make arrangements for check or money order payment.

Our privacy policy is top notch and we never resell customer information, so if you have a friend who is willing to make the purchase for you with their credit card, it might be a good temporary solution.

A color in the product name doesn’t match the photo’s purple shade on my screen. What’s up?

There are two possible reasons why the title and shade may look different on your screen. First, monitors display colors a little differently. What looks like dark violet on a laptop LCD might be brighter on a desktop monitor; Keep an eye four our color descriptions on the product page as well. Second, we carefully watch manufacturer dye lots but occasionally something slips through. If you receive a product that is supposed to be purple and it turns out to be so Lilac Smoke that it’s grey, so Lavender that it’s blue, or so Mauve that it’s pink, please let us know. We’re committed to connecting you with purple products, not close approximations.

What’s your privacy policy?

We won’t abuse your information. Details are in The Purple Store’s privacy policy.

How much does shipping cost?

Shipping charges depend on weight, with a mininum per-order amount. We try to match our shipping fees to our actual costs (and yes, inexpensive items can sometimes be heavy and cost a bit to ship, or $5.50 to ship a $7 item can seem funny). You’ll notice that shipping costs don’t go up as much as you add a second and third item to the cart, so you’ll save a bit when ordering things together as that saves postage costs We’ve found that "free" shipping isn’t really free because stores actually build in shipping charges to their prices, so you wind up paying the shipping charge many times over if you buy several items. You can easily see the shipping cost right in the cart as you add items.

Do you ship internationally, to P.O. Boxes, or to military addresses?

We gladly ship nearly all of our items almost anywhere in the world, including Hawaii, Alaska, P.O. boxes, and APO/FPO military addresses. See our notes on choosing an international shipping method below. Furniture can get a bit costly to ship overseas so ask for a custom quote if you’d like any of ourpurple furnitureitems.

Please note that some countries have import tariffs or taxes and you will be responsible upon delivery for any import fees assessed by your customs service. Please keep this in mind when sending a gift directly to the recipient!

What international shipment method should I choose? What happens if I don’t receive the package?

This is important:We promise to ship your package and do our very best to make sure your item reaches you. When we ship internationally, only Express packages (at an optional extra charge by contacting us) will have full tracking and refundability. Packagesnearly alwaysreach our customers in a timely way but regular International Mail shipping methods do not offer tracking. Expedited (Priority International Mail) shipping offers a slight bit more tracing andsometimescan be claimed if anything goes wrong so we recommend that if you’re concerned. Please understand that there is little we can do for lost Standard international shipments so choose the shipping type accordingly (and if you really don’t trust your postal service we’re happy to quote FedEx, though the cost is significantly higher).

Our disclaimer here is that we wish we could be responsible for shipments until received but we simply cannot. We try to find a way to help but we cannot promise to re-ship or refund items that aren’t received. Expedited shipments give you a bit more protection and Express shipments give you even more, so please keep this in mind. Again, it’s very rarely an issue but we have to give this official disclaimer.

I’m ordering larger furniture like a sofa and the product page says it ships by freight. What are the freight options?

Some of our larger furniture pieces (sofas, some chairs) ship by freight (mostly assembled, on a truck, on a wood pallet). The product page will tell you if freight shipment is needed (some items like our chaise lounge are cleverly designed to come apart in just the right size for UPS or FedEx parcel shipment to save you shipping cost). If the item says it ships freight, please see details on ourfreight shipment information page.

Is check-out secure? Why does my (older) browser warn me if use PayPal checkout?

Yes! You should see "https" in your browser address bar with a (usually green) lock or icon showing that we are a verified, confirmed, and secured site.

If you choose to check out via PayPal (the on-site checkout has lower fees for us so we always encourage that) security will be provided by PayPal (no account required). They also take extraordinary steps to secure your credit card and other personal information.

Is there a phone number for The Purple Store?

We try to do as much as we can by e-mail and we do our best to reply quickly. E-mails help us route your question to the most appropriate staff member and help us keep prices down by minimizing phone staff. If you need to talk to us by phone, we ARE quite happy to call you. E-mail us your phone number(s) and good times to reach you and we’ll be in touch shortly.

Can you send me a paper catalog?

Our website really is our catalog and we don’t have a paper catalog at this time. New items arrive so often it would be hard to keep up! We’d like to instead invite you to subscribe to the Purple Club e-mail list on ourHome pageto receive the newest product updates, purple news, special offers, and other occasional e-mails from us!

Will you sell my purple products on your website?

Please email us a product description and we’ll gladly consider your (new, reorderable) product(s)!

What if my package doesn’t arrive or the wrong items arrive?

Some important legal stuff: We love our customers and, to make sure we stay in business, we have to limit our liability and our promises to what we can control. We will do our best to ship packages quickly and on time and are proud of our track record of quick, accurate shipments. Mistakes do happen, though, and occasionally a package can be mis-packed or mis-shipped. We do our best to correct those orders immediately. It’s also possible for a carrier (USPS, FedEx, UPS), a 3rd party seller, or dropship supplier to fail to deliver a package on time or as requested. To reduce fraud, if a carrier is at fault or package tracking shows the shipment was delivered but is not found on the receiving end, The Purple Store will not be responsible for replacement or any costs incurred because of the package not being received (you agree that it’s considered yours once we hand it to the carrier). Be sure you’re providing us with a safe delivery location! Or contact us to make specific arrangements for another location or requiring a signature (which usually costs a bit extra and requires you to be home). When the carrier or another party is at fault, we will do our best to help customers resolve the situation or locate the package. Additionally, our liability in any case is (and to stay open must be) limited to the cost of the item(s) ordered. All sales are made under these terms and purchases are made under these terms.

Any other disclaimers I should understand if there’s a typo or error on the site?

We try to do our best to provide you helpful, timely customer service. We try to exceed your expectations. We do our best to provide fair prices and shipping rates. We do our best to keep pricing information accurate and current, but are not responsible for typographic or pricing errors if they occur. If you’re not satisfied with a purchase, we’ll do what we can to help you return it or exchange it. If you love what you purchased, we want to hear about that, too!

Please read our full shipping, returns, and exchanges policy here.

Do you do promo codes a lot? Are there restrictions?

Promo codes are rare for us; we try to keep our everyday prices reasonable! We’re more likely to occasionally send something nice to long-time members of The Purple Club (our email list for purple fans; join it!).

Offers are subject to a change or expiration at any time. Codes sent to individuals are specifically for you! Codes must be applied by you to the order itself before completing checkout; we wish we could apply these for you retroactively for orders placed without them and appreciate your understanding! Same goes for orders placed before or after the effective time of the offer. Promo codes are not combinable with each other or with any site-wide offers. Those vouchers themselves, or any promotional gift certificates or cards, have no cash value. Some of them are single-use so use them well and get lots of things you’d love to have!

I’d like to link to The Purple Store on my web page or blog. Do you have any images I can use?

Yes!! Please see some banners we’ve createdhere. If you’d like to send us some you’ve created, we’d love to see them!

Purple supports.

Articles in this section

Purple® Mattress Shipping Times

What are the Purple® Mattress shipping times?

We understand if you’re eager to start sleeping great on your new Purple® Mattress! Shipping times can vary depending on holidays, promos, and weather conditions, but usually, your order will leave our warehouse within 3-5 business days. Of course, we’ll do our absolute best to get your mattress to you ASAP. The time of arrival to your home can vary depending on the location of where the mattress is being delivered to and your delivery method — ground shipping usually arrives 3-5 business days after it leaves our warehouse, while white glove delivery can take up to a few weeks.

To get a more accurate status update on your Purple order, please feel free to contact our Customer Care team and they will be happy to assist you! Contact us at 888-848-8456 or [email protected]

Where can Purple ship to?

We ship to the US and Canada – that includes all 48 Contiguous United States get free shipping. Shipping fees for everywhere else.

How will my Purple® Mattress be shipped?

Your Purple® Mattress will come vacuum-sealed and rolled up in a Purple plastic tube with convenient carrying handles and an easy-open tool. With ground shipping, it will be delivered right up to your front door and white glove delivery offers in-home setup and even old mattress removal (select mattresses qualify for white glove delivery).

Do you offer White-Glove Delivery?

For select mattresses weighing under 150 pounds, White Glove In-Home Delivery is available as an upgrade for a small fee or free FedEx delivery to your door. Mattresses over 150 pounds are delivered with complimentary white glove delivery (they’re too heavy to ship standard ground).

White-Glove In-Home Delivery is only available to a delivery address in the lower 48 states. You must select White Glove In-Home Delivery at the time of checkout. White-Glove Delivery is not available to APO/FPO addresses, nor is it available to certain remote locations, Alaska and Hawaii addresses. Additional restrictions may apply.

This offer is only good for orders placed directly through the Purple website, in Purple authorized retail locations, or from our direct-order telephone sales. White-Glove In-Home Delivery does not apply to any purchase made at third-party retail stores.

White-Glove In-Home Delivery includes:

  • Delivery to your home
  • Open and preparation of merchandise
  • Inspection of each item
  • Placement of merchandise in your home
  • Removal of all packing materials and cartons
  • Standard removal of bedding on a one-for-one basis (if selected at the time of checkout). However, we reserve the right to refuse the removal of soiled or stained mattresses or that show evidence of possible insect infestation.

By selecting White Glove In-Home Delivery, you consent to entry by Purple or its other hired independent contractors entry into your home and personal living space. You expressly assume the risk of having third party invitees in your home. Delivery personnel is NOT PERMITTED to move or handle your existing furniture. Please have your room and space ready, making sure all pathways are clear and removing all breakable items in the delivery path.

We’ve Been Sleeping on a Purple Mattress For Over a Year — Here’s What we Think

2016 could be dubbed the year of the online mattress. Even though they didn’t all launch this year, the bed in a box type mattresses such as Purple, Leesa, Casper, Tuft & Needle and Ghostbed are growing in popularity.

The Launch of Purple Mattress: Fall 2015

The mattress in a box niche started to take off around 2013. That’s also when Purple mattress invented a machine that could create and mold large pieces of Hyper-Elastic Polymer (the purple stretchy stuff in the top 2.5" of a Purple bed) into a king-sized mattress. This was new and it made it possible to create a mattress, roll it into a holder and mail it. It also made the price drop and that led to huge growth in online mattress sales.

Here’s the stuff they call a hyper elastic polymer that takes up the first 1.5 inches of a Purple mattress. It’s stretchy and bouncy on its own. On top of a mattress this is like a shock absorber. Great for not waking up the person sleeping next to you if you’re getting out of bed or tossing/turning. It also means you’re not sleeping on a solid state (helping airflow, cushioning your pressure points, etc). This mattress isn’t soft, but it’s not firm either. It’s more middle firm.

Purple mattress was launched via a very successful Kickstarter campaign in September of 2015. A month later the company raised $171,560. I organized a blogger outreach campaign to spread the video and get mattress reviews. So I was one of the first people to get a Purple bed.

Perhaps one of the biggest contributors to Purple’s success was The Harmon Brothers team (it wasn’t all them). They created an incredible viral video featuring goldilocks and the raw egg test. Before we saw it, I had bloggers each create a video that they shared on Facebook with a raw egg test. That is, you sit on a Purple cushion and place an egg on it. Instead of breaking the egg gets absorbed into the mattress. This illustrates a point that just like your body, the polymer cradles your pressure points and stops you from tossing and turning to get comfortable. That means you sleep better. Purple’s videos got 18 million views on YouTube and 86 million views on Facebook.

My husband and I created an unboxing video when we got ours. It now has over 200,000 views on YouTube and a lot of comments! Here it is:

After almost a year, I wrote my Purple mattress review and we created a video review.

This mattress revolution means that you don’t have to go mattress shopping at a mattress store. You don’t have to wonder if you will like your mattress when you get home. They let you sleep on it for 100 days or more and ship it back free if you don’t love and want to keep it. Plus, there aren’t a zillion names and combinations of mattresses that are just about impossible to compare. Prices are very reasonable.

In the past you had to go to a mattress store and lie on a bed to see if it felt right. The problem is lying on a mattress in the store it not the same as sleeping on a mattress. Try returning a mattress you hate. It’s not going to happen. So all of these mattress companies could afford to offer a killer guarantee. Sleep on the mattress for 100 nights and if you don’t like it, return it for a full refund. They also offer free shipping.

These are the main reasons I love Purple mattress:

  • There is little movement transfer. The purple stuff is like a shock absorber. I can no longer feel when my husband moves around and that used to wake me up frequently.
  • I expect it to last for a LONG time. I had a baby bed made with the same material. It was essentially a Purple mattress cushion with a cover on it. No foam. After 3 years of my daughter sleeping on it, there was zero wear and tear. This stuff is practically indestructible. Plus, I’ve been to the factory and saw that it can be ground down and reused.
  • Non toxicity. This is a big deal. You breathe in whatever fumes your mattress releases and that’s bad news for most mattresses. However, when I visited the factory where Purple is made there was an amazing lack of odor. Same with when we opened our mattress.
  • No peaks and valleys. Our other mattress which was considerably more money (more than double the price) had developed troughs where we laid down after just 5 years. It made it so you could barely move — or what Purple calls “body imprints”.
  • Best mattress for back pain. There are a ton of factors that cause back pain and I’m not an expert on the topic. I have suffered aches and back pain when I’ve slept on a bad mattress. I’ve never had that problem with Purple.
  • Purple will come and pick up your mattress and donate to charity (through partnerships like one with Relief Bed) if you are not happy with your mattress. I would caution though not to act too soon. For many people, including me, you need to give it at least 2 weeks before making a decision. For me those first 10 days were brutal as I adjusted. Now I wouldn’t plan on anything else. I actually buy almost everything Purple sells, including their mattress protector and pillows.

Purple sleeps cool — and I sleep cold. Again, I think it’s from the airflow. I have an electric blanket, the kind that has dual controls. In the winter I like warm jersey type sheets like the ones that Purple sells. Or here are the things you need with a Purple bed. Like most big purchases that should last a decade or more, once you buy the bed you need more. You need a mattress protector, platform, sheets and everything else to get the most performance from it. The thing about these beds is they don’t usually have box springs. So you need a platform. They have one. Purple says using box springs voids the warranty. I think it’s ridiculous because I’m not ditching my bed frame or box springs for a platform. However, it may work for you if you’re limited on space or need something that can pack or store easily.

I have to admit when I first heard the term “Purple” as a mattress company, I thought it was comical in the same way I thought OrangeSoda was (an online marketing company I worked for). But it works. We’re really happy with our mattress and plan to replace our guest bedroom mattress with a Purple when it’s time to replace it. I want to warn you though. You may not want to sleep on other mattresses once you adjust!

Purple Mattress Reviews

Purple could be the most popular and most unique mattress online. In this review we discuss the pros and cons of the Original Purple bed.

Who Is This Bed Best For?

  • Open-minded consumers (bed has a completely unique feel)
  • All sleeper types (side, back, stomach, and combination)
  • Hot sleepers that want a bed with great airflow
  • Petite and average size individuals

Who Won’t Love This Bed?

  • Heavy sleepers (thecoil beds from Purpleare better here)
  • Anyone that is looking specifically for a memory foam mattress
  • Individuals looking to spend under $700

w/ Mattress Purchase

Free Shipping & Returns

100 Night Trial Period

Free Sheets & Pillow

10 Year Warranty

Purple Mattress Reviews: At-A-Glance

Here’s a quick overview of the subjects that we’ll be covering in this review. Click the links to jump to the appropriate section in this review.

Purple Original – Unboxing & Shipping

Like most bed-in-a-box companies, the Original Purple mattressships for freeand arrives at your doorstep rolled up and compressed. However, it doesn’t actually arrive in a box. Not that it’s a big deal, but it actually arrives packaged in a protective covering.

Once you move the rolled up bed to your desired room, just remove the plastic covering, unroll the mattress and let it inflate for about 24-72 hours before using. The whole setup process is a lot easier than most people realize.

Once the mattress arrives,Purple gives you a 100-night risk-free trial period to test out the bed. If, for any reason, you decide you don’t like the bed during that time period, no problem, just give customer service a call. They’ll arrange for a third party to come pick up the mattress from your home, free of charge. Once you provide Purple with a receipt that the mattress had indeed been picked up,they’ll issue you a full refund. Pretty painless, right?

If you do decide to keep the mattress, it comes with a10-year warranty. You can read more about what the warranty entails on the Purple’s website.

Just to be clear, Purple is not the only online mattress company that offers such friendly policies. It’s the industry standard to offer free shipping, free returns, a 100-night trial period, and a 10-year warranty.

Purple Mattress Honest YouTube Review

Before we get into the meat and potatoes of this review, it’s important to note thatPurple offers three other mattress models as well. In short, the company recently introduced pocketed coil models, which are similar to the original, but use coils for their support and foundation layers.

These models are quite a bit more expensive than the Original Purple, but they do offer several advantages. Be sure to check out our reviews for more detail regarding the coil Purple mattresses.

What Does The Original Mattress Cost?

The Original Purple mattress ispriced about average for the bed-in-a-box industry. It wouldn’t be considered a budget tier mattress, nor would it be considered a luxury tier bed.

However, considering the special material this bed utilizes (we’ll get to that below),we actually think the original Purple is a pretty good value. Here’s how the prices break down by size:

SizePrice (MSRP)
Twin$649
Twin XL$749
Full$949
Queen$1,099
King / Cal King$1,399

Unfortunately, Purple doesn’t regularly offer coupon codes or promo codes to make their mattresses cheaper. However,they will almost always throw in a free gift (pillow, sheets, etc.)with each mattress purchase. Be sure to check their website to see what promotion they’re currently offering.

Size And Dimensions (King, Queen, etc.)

As you’d expect, Purple is available in all of the major sizes in the US aside from the twin. They have the twin XL up to the California king. Here’s a breakdown of the exact dimensions for the original Purple mattress:

  • Twin XL — 38” x 80”
  • Full — 54” x 76”
  • Queen — 60” x 80”
  • King — 76” x 80”
  • Cal King — 72” x 84”

How Your Weight Affects The Purple Mattress

In almost every piece of content we write, we always make sure to talk about weight. Every mattress will feel different to various individuals. That’s becauseyour weight and body type play a huge role in how you perceive a mattress to feel.

In short, heavier sleepers (250+ pounds) will feel like most mattresses are on the softer side of the spectrum. Big folks exert quite a bit more stress and pressure on a bed than small and average size people. As such, they tend to sink into the bed a little more and have a more immersive experience with the top layers.

Your weight and body type matter when it comes to firmness

On the flip side, petite sleepers (150 pounds or less) place very little pressure on a mattress. As a result, these body types tend to think most mattresses are on the firmer side since they sleep more on top of the mattress and don’t sink in as much.

Obviously, that’s just feel though. Your weight will affect other factors as well like support and temperature regulation. Keep your weight in mind as you proceed through this review.

Design Of Purple Mattress: Topper & Cover

Like the majority of bed-in-a-box mattresses, the Original Purple mattress starts with a dense layer of support foam, which serves as the foundation for the bed. In this case, Purple uses a 4″ layer of two pound polyurethane foam.

In the middle, Purple uses a 3.25″ layer of 1.8 pound polyurethane foam. This layer is obviously a little less dense than the support foam below and acts as the transition layer in the mattress. However, here’s where Purple differs from pretty much all other online mattresses. For the top layer, Purple uses a 2″ layer of their patented Hyper-Elastic Polymer. Apparently, some people call this the “Purple Mattress Topper.”

A look at the different layers within the Purple mattress

This polymer material is not memory foam or any comfort layer that you’re used to seeing. Rather, itlooks and feels more like a gel or silicone-like material. The top layer is laid out in a grid formation, which creates a bunch of tiny squares across the surface of the bed.

The polymer material extremely soft, flexible, and responsive. In fact, Hyper-Elastic Polymer can be stretched 15x its original state. Try doing that with foam and see what happens (spoiler alert: it rips).

What really makes Hyper-Elastic Polymer special though is that it’salso quite supportive. You kind of get the best of both worlds with this material. It’s soft, comfortable, and pressure relieving, yet it’s also able to support all types of sleepers.

Purple likes to say it’s“soft where you want it and firm where you need it”. And honestly, we’d have to agree. It truly is a unique mattress material that’s supportive but also knocks it out of the park in terms of allowing for great pressure relief. It also offers additional benefits as well, which we will get to below.

Bringing all the layers together is a soft, removable cover. However, like most online mattresses, it is recommended you do not machine wash the cover. Rather, if you happen to spill something,you should spot clean it with a mild detergent.

Sleek, removable cover on the Purple mattress

If you’re worried about getting the cover dirty or you just want the convenience of being able to throw your sheets and cover in the wash together, you may want to check out some mattress protectors that Amazon has to offer.

Purple offers a mattress protector of their own that is machine washable, however, it’s slightly more expensive than the ones you can buy on Amazon. Keep in mind, though, that protectors can hinder the breathability of the mattress a little.

Firmness Test

As we alluded to above, the Original Purple mattress has a very unique feel.The top layer of Hyper-Elastic Polymer gives the bed agel-like feel(even though it’s technically not gel). The bed is soft and comfortable, however, the feel can be too odd for some people.

As you lay down on the bed, you can sort of feel the polymer squares below shifting, folding and conforming to your body’s shape. It feels a little weird at first but after a few nights, we’ve found thatmost people warm up to the feel and end up really liking it.

A closer look at the Hyper-Elastic Polymer grid

If you’re still a little unsure of the gel-like feel though, you can always get a sample of Hyper-Elastic Polymer before pulling the trigger on a mattress.

In terms of firmness, honestly,it’s hard to rate the Original Purple given the unique characteristics of the polymer top layer. However, if you really pulled our collective arms, we’d say it’s about a medium on the firmness scale. Overall, the mattress finds a really nice balance between pressure relief and support.

Lastly, as we talked about above, Hyper-Elastic Polymer is super responsive. It pops back to its original state almost immediately after pressure is released. All this means is that active sleepers won’t feel like they’re “stuck in the mud” and will find itquite easy to switch between sleeping positions.

Will Back & Stomach Sleepers Like Purple?

Yes. Back and stomach sleepers will find thatthe Original Purple mattress provides the necessary support. Your hips will sink down a little into the polymer material (as they should) but not to the point where your spine is no longer in proper alignment.

Good option for back and stomach sleepers

If you’re a heavier back or stomach sleeper, the Original Purple will still work, it’s just probably not the best option out there. We’d recommend checking out the coil Purple mattresses, which contain coils. Or you can check out our Best Hybrid Mattresses list.

There’s not really a hard and fast rule for the weight limit for back and stomach sleepers. That said, we estimate that it’s around 230-250 lb. If you’re heavier, you can still lay on the bed, but we think you’ll be too heavy to be comfortable long term.

Enough Pressure Relief For Side Sleepers?

Yes. The Purple mattress is ideal for side sleepers of all sizes. The top layer of Hyper-Elastic Polymer does a great job of conforming to your body and cradling your hips and shoulders. Overall,the bed provides a ton of pressure relief. It basically has the pressure relief of memory foam without creating that sink-in feeling that you may or may not like.

The special polymer grid cradles pressure points extremely well

In fact, Purple made our list for the Best Mattresses For Side Sleepers. We hold Purple in high regard as it relates to side sleepers. We consider Purple to be a nice alternative to a lot of softer memory foam beds since it offers enough pressure relief, but also is fairly supportive.

As you can probably guess, we also think the Purple is aviable option for combo sleepers. The bed provides ample pressure relief for side sleepers and a good amount of support under the lower back and trunk of back and stomach sleepers. Plus, given the top layer is so responsive, you’ll find it effortless to switch between positions.

Can Purple Handle Heavy & Obese People?

This is a hard one. While the top layer of Hyper-Elastic Polymer is very supportive, we generally recommend heavy sleepers go with a bed that contains coils as their main support system.

In general, coils are much more durable than support foams and also provide bi-directional support, meaning the coils compress but also provide some resistance against pressure. As such, these types of beds are just better equipped to handle all the extra force big folks exert on a bed night after night.

As a result,we’d recommend big folks take a look at one of the coil Purple mattresses, which contain individually pocketed coils. You can see the coil Purple mattresses and check current pricing on Purple.com.

A quick look at the 4.0 model with coils

Conversely, people that weigh over 250 pounds might also want to take a peek at our list of the Best Mattresses For Heavy People.

Does Purple Mattresses Sleep Cold?

I don’t know if cold is the exact right word, but it’s definitelyone of the best beds out there when it comes to airflow and temperature regulation. This is largely due, again, to that top layer of Hyper-Elastic Polymer.

First, Hyper-Elastic Polymer is justa naturally more temperature neutral materialthan the common foams that most mattresses use for their top layers.

For example, traditional memory foam is known for retaining heat and transferring that to the person who is snuggled into the bed. You don’t get that with Hyper-Elastic Polymer, it just doesn’t retain or radiate heat.

Furthermore, as we mentioned above, the polymer material is constructed in a grid formation (Purple calls it a Smart Comfort Grid). Basically,this creates columns and rows of little polymer squares whereair can move freely.

The grid of Hyper-Elastic Polymer allows for a ton of airflow

Overall, this is one the big advantages that Purple beds offer. If you tend to heat up at night or just live in a hot climate and don’t like to use the air conditioner, this is one of the Best Mattresses For Hot Sleepers on the market.

Two More Things For Couples Looking At Purple

As we mentioned above, the feel of the Original Purple mattress can be very divisive. Some people love it and some people find it a little too weird. As such, this is the first hurdle that couples need to face. If one person in the relationship finds it too odd, you should probably take a look at our list for the Best Beds For Couples.

If both partners like the feel though, it’s time to talk about motion isolation and edge support, which are two important considerations for couples.

Let’s start with the good news. Surprisingly, the Original Purple mattress does apretty good job of limiting motion transfer. You might not think so given how responsive and sort of bouncy the polymer top layer is, but the bed actually passed our tests easily. Good motion isolation means one partner will not be disturbed by the other partner’s movements throughout the night. The less you’re disturbed and jostled awake means a more restful night’s sleep.

Moving on to edge support, this previously was one of the big complaints with the Purple mattress. However, in late 2019, the company addeddense foam side rails around the perimeter of the bedin order to help combat the issue. As a result, the bed now performs much better in this category compared to the previous version.

Improved edge support with the updated Purple mattress

All in all, we’d say the Purple mattress provides pretty decent edge support. We still wouldn’t put it in our great category, but it’s definitely good enough to get the job done.

Edge support is a particularly sensitive subject for partners who share a smaller size bed like a full or queen. A bed that provides viable edge support (like the Purple mattress) means there is more useful surface area for both individuals to spread out and get comfortable (rather than both people hugging the middle).

Final Verdict: Purple Mattress Reviews

We are big fans of Purple beds in general. We like all the benefits that Hyper-Elastic Polymer provides. There’s a reason why this mattress is staple on our list of the Best Beds Under $1,000.

Bottom line, if you’re open to a new style of mattress,we highly recommend giving Purple a try.

Add a Comment: