How Long Do Vispring Mattresses Last

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How Long Do Mattresses Last? The Results May Shock You!

Mattresses are pretty expensive — one quick glance at our buyer’s guide will confirm this fact. This is why many people do not replace them – not even after many years of use.

They do not want to spend a lot of money on a new one. Besides, now you can delay the process of buying a new one if you do an excellent job at maintaining your existing one.So, how often should you replace your mattress?

It doesn’t matter which type of bed you have. Most of them are ready for replacement within ten years to ensure a good night’s rest (old mattresses can hurt your sleep quality). Besides, it can last beyond ten years on average, if the owners maintain it properly.

Also, many different factors affect a bed’s lifespan. You can extend its life expectancy by following a few easy steps in the text below. We prepared and wrote down some tips to boost its longevity.

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Vispring at Lee Longlands

A Life-Changing Experience

A bed is not a piece of furniture. It is a place; the haven where, for a third or your life, you go to escape, to recharge and to dream. In endless ways, life depends on how well you sleep and how your bed makes you feel; and no bed in the world can make you feel the way a Vispring bed can. Every Vispring bed is individually ordered and made by hand. Hand crafted to the highest standards, using natural materials to ensure the luxury and comfort of your bed, making your Vispring Divan a life changing experience.

Not just a Vispring, but your Vispring.

Here at Lee Longlands we offer a large studio of Vispring divan sets and mattresses including all of the best-selling models, with free expert advice. We’re confident we’ll find a bed to suit you.

So. why are Vispring beds the best?

As the inventors of the pocket spring in 1901, the experience of the Vispring bed makers is surpassed by no other bed company and as they continue to only make pocket sprung beds you know that you are still buying the original and the best. Handmade from the finest materials Vispring offers quality, luxury and style. Every Vispring bed is in essence original and designed and built around the way you sleep. The spring count, the fillings, the upholstery, the stitching; each vital component of your Vispring bed is as you demand it. Which in the end is the only way to make a perfect bed!

Vispring Mattresses offer the most luxurious nights’ sleep

Vispring beds are handmade using the finest materials to create a sleeping surface that is breathable, healthier, safer and ultimately exceptionally sumptuous. Within the mattresses the craftsmen use a range of fillings from cashmere and silk to long-stranded horsehair – the finest upholstery hair available.

Each six coil Vispring is parallel-sided requiring more wire, and along with the higher spring count comes greater resilience, support and long-term durability of the mattress.

Vispring Divans

Designed to provide the perfect support for the mattress each Vispring divan is constructed with high quality planed timber, with all joints both screwed and glued. A range of four models ensures that the correct divan is partnered with each of the mattresses.

Those perfect little extras.

  • All mattresses are offered in Soft, Medium and Firm tension but you can combine two different tensions in one mattress to create the perfect partnership for your needs.*
  • The Vispring promise that you can change your mind. **
  • The Vispring Lifetime Guarantee – no matter how long you have owned your Vispring bed, should you find that it fails you through faulty workmanship, it will be repaired or replaced without question.

*Combination tensions are not available for double pocket sprung construction mattresses.

How Long Do Mattresses Last?

Mattresses aren’t exactly cheap, most people replace them very infrequently and consider buying a new one either a chore or a burden. It’s easy to delay or prolong this process simply by taking proper care of whichever type you own. As a general rule, most should be replaced within ten years for best results in sleep and health, however, the average life of a mattress can last beyond ten years or more if taken care of properly. While it is true that how long one lasts depends on different factors, you can easily increase its life expectancy by undertaking a small number of simple steps. Here is a look at a few of the factors that can decide how long should a mattress last, and possible ways to increase its lifespan:

Table of Contents

1. The Type

What type do you have? For instance, is it air, innerspring, memory foam or latex? Each one has its own life expectancy; air and innerspring being the shortest, memory foam being mid length, while latex types are known to last the longest.

  • Air mattresses will over time either develop leaks or generally become less effective at retaining air pressure. If they have a built-in pump that becomes faulty, this too can lead to premature replacement. Overall, the average air mattress life expectancy is placed at five years.
  • Spring mattresses are good for sharing couples who like a springy and bouncy surface, but unfortunately, due to the inner core being thin metal wire, this type does tend to sag and lose its support even if flipped and rotated regularly. Even ones which have been well cared for will most likely need replacing within 7-8 years.
  • Memory foam mattresses are less prone to sagging but not invincible. They too require rotating, and foam does eventually lose its support but after a long while. This type should be good for at least ten years if kept ventilated, clean, and rotated.
  • Latex mattresses are the creme de la creme and tick all the boxes for quality and longevity. The naturally hypoallergenic and anti-microbial properties add to the durable nature of latex rubber foam to combine a core which can last up to 15 years.

2. Regular Cleaning

Another important factor which determines mattress life expectancy is to do with cleaning.Howdo you clean it? Do you clean itregularly? Do you give it to aprofessionalcleaner? It’s essential that you clean your mattress regularly to prolong the life. If you do not, it won’t last long at all. This is due to the invisible bacteria, mildew, and mattress mold that can slowly eat away at the materials involved. Moreover, it may be better if you could have it cleaned professionally from time to time, as mattresses are home to bacteria and germs in plenty, which might not get adequately cleansed with household cleaning products and methods.

3. Amount of Use

As you can imagine, anything that is used more will last less. However, there are two things that need to be kept in mind. Whichever type you own, it wouldn’t last as long in cases of extreme use, for example sharing couples who use for 10+ hours per day, and secondly on the other hand, if it has been left unused and uncleaned for prolong periods of time. Mattresses that are moderately used, where people sleep on it for around 7-8 hours a day, and then cleaned regularly are the ones that have the longest life.

4. The Cleaning Products

The question of how long do mattresses last really is to do with many supporting factors, but quite often depends on the cleaning methods used to clean them. For instance, in case of blood stains, you might have to use hydrogen peroxide to get rid. Too much of this chemical (and other heavy duty stain removers) would lead to a reduction of mattress life as these are not made to withstand such chemical uses.

5. Proper Precautions

It is always nice to have kids around the house. However, if your kids want to use your bed as a trampoline, it seriously isn’t a good idea. You would rather have them play elsewhere since this can seriously damage your bed. Imagine you have an innerspring, the springs will become too soft and compressed in no time at all and will leave you with a creaky and sagging surface. Additionally, whether it’s latex or memory foam, soon there will be indentations which are beyond repair. To prolong its life, you can also rotate and flip it from time to time, but that’s only if it’s double-sided and permits you to do so. You could perform this every few months for the duration of its life, which will significantly improve how long a mattress can last.

When Do You Know You Cannot Use Your Mattress?

Usually, mattresses that are over seven years old do not provide the comfort and support you need on the bed. Once you see there are signs of the surface and support wearing out, or you’re feeling uncomfortable in the bed when you are sleeping on it, you would be better off changing it. Some of the common visible signs of wearing are sagging, holes and tearing. If you cannot get a full night’s sleep and feel that you’re having a better slumber elsewhere than your bed, you need to start looking for a replacement.

You might buy the most expensive mattress, but if you do not care for it properly, it might not even last ten years. On the other side, ones which are taken care of correctly are known to last more than 15 years.


Every Vispring bed is carefully handmade and can last a lifetime if you carry out a little maintenance. Here are a few tips to help keep your mattress and divan in tip top condition for years to come.

  • Don’t bend or roll your mattress as it can damage the springs (and invalidates your 30 year guarantee).
  • Moving house? Keep your mattress well wrapped, laid flat and supported at all times.
  • By occasionally turning your mattress you can extend its life even further.

  • Don’t worry if the tufts on your mattress ever snap – they’re designed to keep all the luxurious fillings in place and will break if put under a lot of pressure. The good news is that they’re easy to replace.
  • Regularly check the fixings of your divan legs or castors as well as any divan linking plates. Make sure everything’s nice and tight.
  • Try to avoid sitting on the edge of your bed as it puts pressure on the edge springs and could break the border stitching.

  • As tempting as it is, don’t let children bounce up and down on the bed as it will damage the springs.
  • Don’t use your mattress in a plastic bag or with a plastic bag between the mattress and divan, as it can cause damage through condensation.
  • Don’t use a Vispring mattress on a base with slats more than 6cm apart (2.5”). If you are using a slatted base, we’d recommend using a mattress pad to minimise wear.
  • Don’t use a Vispring mattress on a worn-out divan or old bed base. It will shorten the life of your mattress and might void the guarantee.

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How long do vispring mattresses last

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Sleepeezee is amid-grade pocket sprung mattress brandthat features a variety of lines sold at retailers across the UK. Their collections may be somewhat different than those mentioned on their website. This makes it difficult to price compare across retailers, but we’ll go through the features of their mattresses and eliminate the confusion so you can learn if Sleepeezee is a good match for you.


Vispring, formerly Vi Spring or Vi-Spring, is a luxury bed founded in 1901 and operating in London, England. It offers luxury materials and a line of hybrids and innerspring mattresses withall natural ingredients such as horsetail, wool, alpaca, cashmere, and silk.Sold across Europe and North America, Vispring gets mixed feedback from customers despite their high end materials, which is due to some customers experiencing durability issues and some expecting more comfort for the money.

Based on our aggregated reviews and our scoring method, we recommendVispringin this match up!

Mattress Score

Overall Score:
Sleepeezee: 8.3/10
Vispring: 8.5/10

Customer Satisfaction:
Sleepeezee: 8.4/10
Vispring: 8.6/10

Price Value:
Sleepeezee: 8/10
Vispring: 8.7/10

No Back Pain:
Sleepeezee: 8.3/10
Vispring: 8.4/10

Sleepeezee: £240-£1099
Vispring: £575-£10050

Sleepeezee’s Owner Satisfaction

With data from customers, you can more accurately choose the right mattress. That said, it is sometimes difficult to stay focused with all of the reviews from countless brands.For these mattresses specifically, customers have mixed emotions.Some reviewers report being happy with their selection, but others aren’t so sure.

Sleepeezee’s Supportiveness

Mattress supportiveness is an important factor for everyone — especially stomach and back sleepers. Also, deeper support can be a make or break for side sleepers who need response but are at risk for back problems.These mattresses offer sleepers above average support.However, others had problems with the support so if you have a heavy build, make sure your choice aligns with your body.

Edge Support
This mattress provides above average edge support.Some customers weren’t entirely satisfied with the edge support.

Sleepeezee’s Durability

Mattresses don’t last as long as they used to in years past. Finding a mattress that remains really comfortable after 15 years of use is definitely not a simple thing. But, finding a mattress that really lasts can save you thousands. Unfortunately, these mattresses get mixed reviews on durability.Many folks don’t report any issues, but others have comfort problems over a shorter time frame than is usual.

Vispring’s Owner Satisfaction

Reading online reviews and getting a sense of how people feel is a great way to figure out if a company is going to be a good fit for you.Overall, these mattresses are rated well by customers, but there are some that didn’t feel as positively. Research more below to see if one of these mattresses will work with your body type.

Vispring’s Supportiveness

Having a supportive mattress is really important to having a healthy spine and getting a deep sleep. If your matttress isn’t as supportive as it should be, you are likely not getting the good sleep that you need.These mattresses have been rated above average in support, but some had issues with how they felt for them.

Edge Support
Most find the edge support that these mattresses provide to be good, which is well received by those that like to lay close to the edge of the mattress.Some folks that have larger builds may still experience some dipping along the sides.

Vispring’s Durability

Durable mattresses last anywhere between 7 – 12 years based on the materials. Foam mattresses are generally less durable, while coil mattresses that are high quality should last longer. That said, mattresses without good durability or that are not prepared for larger sleepers can start sagging on a much shorter horizon.Reviewers give these mattresses mixed ratings.Some have had complaints, but others have found comfortable sleep.

Browse Sleepeezee Customer Reviews

I have recently purchased this mattress and it is amazingly comfortable. Its like sleeping on a cloud. Soft but also supportive. I have suffered hip pain for 3 years, especially at night and ended up on strong pain medication. However first night on this mattress and no hip pain at all. I sleep right through the night now. Expensive mattress but well worth it.

The combination between a firm mattress and a soft top is perfect. Support and the comfort of a sumptuous topper is a tonic to my aching joints. Not sure why a reviewer said this combination doesn’t work and didn’t find it comfortable, it’s like sleeping on a cloud. We both woke refreshed and I could even sleep on my favourite side, which I haven’t done for a while because of arthritis. Very expensive, but if we sleep like this every night, then it’s worth every penny.

An excellent mattress that is firm, comfortable and warm, needing only a 4 tog duvet in winter.

This is a lovely mattress, very comfy. I hadn’t realised when trying in store that it was so tall. I feel like a princess climbing into a super tall mattress. Will need to get a new valance though as the old one is 8 inches to shallow now. Time will tell as how it wears, but all is good.

Bought this mattress (king) 30 days ago. Very deep and quite firm although says medium. Have to say it is an extremely comfortable mattress. Excellent quality. However if you get hot on memory foam or even concerned you might, even though only 4cm of it, it does make you sweat!! As a point to note the 40 night trail wont refund the difference if you decide the mattress is not for you and you choose a cheaper one – which we weren’t told. We wont be using it as we tried so many and this one really was the best – and the most expensive in shop we went to!! I do think was overpriced though. I need to find a thin cool feel topper as love the mattress. As there is only a yes or no to recommending I would add here that 100% recommend only if memory foam doesnt make you feel hot in bed!!

Tried this mattress out in store and fell in love with it. Was the most amazing mattress we tried and we tried a lot. Sadly this comfort did not translate when we got home. The combination of a firm mattress and a soft top just doesn’t work. My husband and I have both had back ache from it. Unfortunately being one of the most expensive mattresses in store we will lose money if we exchange it. Still debating what to do.

We bought this mattress just over a month ago and have been really pleased with it as we sleep much better than on our old mattress.

A medium firm mattress with 1800 pocket springs (king) and a layer of body moulding memory foam that is bestowed by the prince of wales royal warrant . designed with luxurious and comfort in mind .

Nice firm mattress, just what I was looking for. Nice quality.

Bought this a month ago in your pre Christmas sale for our new double bed. It’s well made & extremely comfortable.

Recent purchase bought on Black Friday great offer and extremely happy with the mattress it’s so comfortable

I sleep so well and am late for work every day – it its worth it

My son is very happy with this bed, mattress comfy and the available storage space is great.

I bought this mattress in the Black Friday sale as I was moving house and the reviews were really good but was worried as they didn’t have one in a local store, but took the risk and it paid off love it and slept like absolute dream

We got this mattress as an exchange for the TheraPur ActiGel Plus 3000 Mattress – Medium Soft, which was firm and not good value for money, but the clevedon is great! It’s much more comfortable, and we now look forward to a great night’s sleep each night.

i brought this mattress two weeks ago it was the best spent money ever,it the most comfortable mattress ever,i brought it as i have bad back,i have had the most best sleep ever since i brought it.

I bought this mattress to replace one that id had for years and felt like sleeping on rocks. Since recieving this one though, its worlds apart, should have bought one sooner!

I found the whole experience from purchase to delivery and my first good nights kip the real deal..Thank you all at Dreams. Sweet Dreams everyone.

I have had this new mattress for a few weeks. It is very comfortable and is just what I wanted. The two gentlemen that delivered it were very good and a credit to your company.

This mattress is so comfortable it was delivered dead on time the price and value can’t be beaten

I bought my mattress a week ago after getting a bargain bank holiday deal. I had been having awful sleep issues previously mainly because I have to have a hip replacement operation next month and the pain has been excruciating particularly at nights. I realized by old mattress was not providing adequate support and comfort – the new Dreams mattress is excellent and so much more comfortable that night times have gone from being a nightmare to blissful and much more sleeping for me which is a true blessing. A decent mattress for people with health issues may be a hugely valuable investment just as it has been for me so THANK YOU!

Not had this long but already it is doing a perfect job. I love the cushion pie crust top, the surface has a lovely enticing shape to it, the whole mattress screams of quality. Outstanding value for money.

Wonderfully comfortable pocket sprung mattress, with the addition of a sumptuous pillow top feature making this unbelievable value for money.

The mattress has a good depth and seems firm, yet a cushioned top. Seems very well made. The delivery was on time and the deliverers were courteous and efficient.

I’ve had this mattress for a few weeks now and it’s great – super comfortable and feels high quality. I was worried about going for a medium when I’m used to a firm but I’m really pleased. The mattress itself feels firm and supportive but the cushioned tip provides added comfort. The only downside is the poor service received from Dreams on delivery (didn’t arrive when it should and was told they’d be in touch to rearrange, which they weren’t and I had to chase them up to find out where my mattress was, despite them already taking payment for it). However that has all now been resolved and I’m sleeping much better on my new mattress!

We bought this mattress after trying it in a local store. It felt great in the shop but unfortunately the one we received just did not feel the same. It felt much firmer than we were expecting and we experienced back ache and hip pain. However under the 40 night comfort guarantee, which is a great service by the way and easy to do, we are now awaiting a new mattress after several more visits and testing. I am sure this mattress is right for some but not us unfortunately. Great service by dreams over the exchange though,, no fuss and easy to get done..

Had our Hypnos mattress for ages and was going to go for a similar one. Tried lots and lots in the showroom – this one was a great all rounder – got springs and memory foam, so the best of both worlds. You will need the extra deep fitted sheets – just a word of advice. Only had for 2 weeks now – but am really pleased.

Browse Vispring Customer Reviews

Not quite such a good quality as the one it replaced but still fine

Really disappointed with this mattress and the level of customer care received. We initially noted a strong ‘sheepy’ odour coming from our newly acquired Vi Spring mattress which permeated our bedroom. We complained to JL who told us to air it. We stripped the mattress and aired the sheets each day for nearly a month but no difference to the smell was made. JL then replaced the mattress but the replacement is only marginally better than the original. Again, we aired it every day for the best part of a month, but the smell still persists. Vi Spring then sent an assessor out to look at the mattress, which is apparently not faulty. We have complained to JL again and are now awaiting another assessor. I get the distinct impression we are just being fobbed off and have ultimately made a very expensive and rather smelly mistake. 🙁

After visiting the store first I thought I had picked the ideal mattress for us. I couldn’t see it on line but thought I was choosing a better one. It is comfortable and we sleep well on it but are concerned it’s not firm round the edges. When you sit on the bed the rim collapses right down and does not feel like something a quality bed should do.

I am delighted with this mattress, quite delighted – easily the most comfortable bed I’ve ever owned. I have an old solid-base bed, not a divan, and I wanted a mattress that wasn’t as deep as most typical, cheaper High St mattresses (this is only 21cm); I also prefer the well-ventilated, pocket sprung types as they are much cooler than memory foam mattresses, even the best. This fits the bill perfectly. and the bed! It’s probably even better with a divan base.

Everything about this product spells quality and I think it’s worth paying the higher price. I’m getting on in years a bit now with a tendency to backache – especially if I lie on my back – but the first night with this Vispring, I slept most of the night on my back without even a twinge the next day.

I’ve not had this long enough to comment on its long-term durability but the Lifetime Guarantee speaks volumes. Very highly recommended.

This mattress is utterly gorgeous. Have never slept so well. Highly recommended.

I bought this because it’s Vispring and they have such an excellent reputation. I took a huge chance, and a plunge, buying it online without even trying it. But I had been doing a lot of prior research into mattresses. It is as the name says a Superb Mattress. More expensive than others but it’s so comfortable and beautiful quality. You really do get what you pay for!

We just moved house and I bought this mattress for my two year old son’s bed. It is extremely comfortable even when an adult has slept on it. My husband kind of wishes we bought this model for ourselves too.

This is the second VI Spring mattress I’ve had this problem with. I’ve had it over 6 weeks and if anything the smell is getting worse. I was told to air it , which I’ve tried to do (but I also need to sleep on it) , and don’t think it’s acceptable to deliver it to my home to do the airing., it should be fit for use when delivered. There is horsehair in the filling , and that’s what it smells like , farmyard of some sort. It smells the whole room.

We were replacing a previous Vi-Spring, after 10 years or so. It was good to have an informative, but not pushy, salesman to guide us through what was available, and to have time to try out several. No criticisms.

We bought this mattress because of the quality craftsmanship Vispring offers, and the feel of it in store was quite comfortable and less springy than some other models. However, when we first slept on it, we wondered if they had given us the firm tension instead of the medium on accident. We checked the tag on the mattress and it was in fact medium. I have given four stars as we are happy with the mattress overall, and it is much much better quality than our old one. I suppose maybe it needs some breaking in before it feels like the one in store. However we will be purchasing a mattress topper anyways as we prefer a softer ‘cloud’ feel.

Spent some time researching mattresses and had some questions which Vi Spring were happy to answer – they were transparent about their product. The mattress has a different feel to our old one – not such a ‘springy’ feel, but we have slept really well since we purchased it. We are very happy with the product.

We are delighted with the comfort offered by this mattress. It gives plenty of support to the back and ensures a good night’s sleep.

This mattress has revolutionised our sleep patterns and is well worth the expense

I have a vispring shetland (pruchased in ny). I must say my gf and I are both very unimpressed. its heavy. it needs to be flipped/rotated – and its wombly structure and insane weight makes it impossible to do so. its awesomely marketed, but its not a good product. when I first get in bed, it feels like the best mattress. but by morning I’m tight and exhausted feeling. its time to dump this white elephant and get something that works.

After reading many articles about what makes a good mattress and trying different mattresses in different shops, I decided to purchase Vispring Wembury. I wanted a mattress made as much as possible from natural fibers, suitable for slated bed and turnable so it will last longer. My previous mattress was firm tension but as I’m around 10 stones, this time I bought medium tension. This mattress is made using horsehair and British wool so at the beginning it did smell a bit of sheep. The smell went away nearly completely after few days. Reading various reviews, lots of people complain about foam mattresses smell too. Wembury mattress requires frequent turning – it weighs 44KG and one person can just about manage to do it. I’m turning and rotating my mattress every week at the moment to prevent dips and sagging. This mattress is very warm – it is perfect for older, colder houses. No need for hot water bottle anymore. Wool in the mattress makes it warm and very comfortable.

Excellent mattress. Purchased during sale so received significant discount. Mattress is medium spring and is on the soft side so if you need a firmer mattress it would be advisable to request. However I am more than pleased with the quality of product. Have slept well since it arrived!

Absolutely lovely mattress. Took about 10 weeks to bed in but worth the wait! This mattress can be turned over as well so it is very good value. It was worth investing in this mattress and I highly recommend it. Love John Lewis and will use them for as much as I can.

At first it was a little hard(supposed to be medium tension) and took some getting used to. It was married with a John Lewis wooden slatted bed and it felt as if the mattress was sloping when slept on. On advise from the John Lewis staff, we purchased a Vi spring over- cover to cover the slats Now pleased with the bed and the mattress. Thank you John Lewis.

Bought in the sale with matching divan base for our guest room. It is just as comfortable as all the other ViSpring beds we have bought and we would not buy anything else now. Guests have gone out and bought their own after testing it out on overnight stays with us. Need to research what you want from the range before you buy and make an informed choice. JL staff very knowledgeable and helpful and ,of course, test the beds out in store ! We also have a Vispring soft mattress and divan set in a small spare room which is just lovely but only if you like soft mattreses. I found it was much easier to lie on, after major surgery, for my painful scars ! One of our regular guests chose the set herself so she is very happy when she visits. Not sure you’d get the full benefit of the Vispring range if the mattress was on another type of divan though.

A fantastic mattress that offers superb comfort. Great support and a good finish. Highly recommended!

I bought a firm mattress but after less than four months I noticed it had sagged in certain areas. Not only is the mattress unconfomfortable, it has also caused me significant back and neck issues – it took me a while to work out these issues were related to the mattress. I would hate for someone else to make the same mistake as I did so please do think very carefully before buying this mattress.

Bought this in king size. After 2 years complained about sagging. Vi spring sent out a tester. Th result came back – normal wear & tear. A year down the line the sagging is much worse. We wake up with back ache every morning. it has been turned regularly. What a waste of money. Guarantee is useless.

Bought this in King size about 3 and a half years ago. Have had back pain pretty much ever since. Mattress has slumped despite regular turning (care instructions say not to turn it but after 10 days it is unbearable unless turned). I wish we had ignored the advice of the salesperson and bought a firm mattress or gone elsewhere. Money wasted.

No warning when ordering but mattress made exclusively for JL by Vi spring bore no resemblance upon delivery to the mattress tested instore – really unsuitable comfort wise. JL after 2/3 days not accepting responsibility re return – now tells us it takes 6 weeks to break in. Always bought lots from JL and cannot believe this – do hope they accept responsibility quickly as really unhappy and want to choose a different product that does not need 6 weeks of discomfort and insomnia. Hardly any reviews since this is JL exclusive wish had bought a mattress with lots of available comparable reviews. Will update when JL have reconsidered.

Decided to splash out as sleep is very important to us. Bought split tension after recommendation from store assistant. After 2 months it was terrible. Medium side fine. Soft side a huge dent and leans so feels like falling sideways all night. Bought partly because of guarantee which is worthless. Lumpy, devoid of support. Not slept more than 5 hours since I’ve had it. Awful experience. John Lewis customer service not helpful. Guarantee not worth the paper it’s written on. AVOID.

Only Vi Spring make a softer mattress for lighter people.

We have had this mattress since 2013 and it has 5cm depth on one side, and all john Lewis said there is nothing they can do to help resolve the issue. would not recommend this mattress.

We ordered a Vispring Wembury kingsize mattress with a firm side and a medium side and we were very specific about which side was which. However, Vispring produced it the other way around, i.e. to have the tensions on the sides we specified, the mattress had to be turned 180 degrees.

The name of this mattress couldn’t be more appropriate! With both of us under 11 stone our previous firm vi-spring mattress was a mistake – this is as near perfect as it gets, and so very comfortable!

We purchased twin elite Vispring and they sagged/had a depression immediately. The store where we purchased the mattresses graciously replaced the two twins (we liked the sturdy handles for turning the mattresses and the quality zippers to zip together the twins) with the Vispring Sublime (an upgrade) and within a few months we had the same sagging. We are both under 200 lbs and feel that there should be no sagging with what is supposedly this quality of mattress and the price. An independent inspector came and measured the depression and it is 2 inches. Vispring will not stand behind their product which is just 2 years old. I highly recommend not buying a Vispring.

After three years of sleepness nights, agro and upset I advise everyone to not buy a Vispring divan or mattress. We bought ours three years ago from And So To Bed and spend a fortune on it. I could write pages and pages but basically, it was a disaster from day one with delivery of a mattress with two spring sticking out of the top. After a year of complaining (customer service is TERRIBLE) FIRA were sent out to inspect our mattress telling us that it was faulty but telling the company it was fine. paperwork must have got muddled! Another two years of moaning and we were given a new mattress. weeks later spring started sticking out of the top. we realised the divan had sunk and, again, springs sticking out of it. we complained again. No one believed us. we are a hardworking couple and certainly would not waste time in complaining if we didnt need to, I assure you. After three long, tiring years we have got our money back and the bed has finally been taken away. No apologies, no compensation (apart from a cheap bottle of revolting looking red wind) AND we now have a Hypnos Bed which is wonderful. No wonder Vispring dont have the Royal Warrant. I beg all who reads this, please do not buy from And So To Bed and Vispring if you want a good nights sleep.

V-Spring Mattress feels like we are falling out of bed, bad after sales service from Retailer Aldiss of Norwich

After only two years The springs have sagged on both sides. I weigh 10 stone, wife 8.5 stone. It is so extreme that I feel like I am falling out of bed and it is getting worse. There seems no end to it. I paid over £2000 for this garbage – life time guarantee Ha!

We had a Herald Supreme zip and link for 20 years which was wonderful. When we needed to change the bed we bought a Vi-Spring from a well known retailer. It was the most uncomfortable bed we had ever slept on. When I phoned Vi-Spring the customer services assistant explained that they made the bed according to the retailers specifications and we couldn’t compare it to their standard range, even though it had ‘Vi-Spring’ woven into the mattress fabric. A complete waste of over £3000. So buy a Vi Spring that it advertised on their website but not one made for another store.

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