How Long Can Zinus Mattress Stay In Box

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Okay to leave mattress in box for a few weeks?

Okay to leave mattress in box for a few weeks?

I am moving to a new place in 3 weeks and the mattress is scheduled to come tomorrow. I know that the manufacturer recommends to open the box and let the mattress expand within 72 hours or so of receiving it; however, it would be much easier for me to move while still in the box.

I’m wondering if any of you have purchased this mattress (or a similar mattress in a box) and left it in the box for several weeks before opening. Did this cause the mattress to not fully expand? Or will I be okay leaving it in the box for a few weeks?

I know I probably should have just waited to purchase the mattress, but I got a great deal on Prime day (total price of $140 for the Queen sized).

How long can zinus mattress stay in box

Smartly Shipped

For the simplest delivery that saves you time and money, Zinus uses patented smart technology that allows our mattresses to be compressed and rolled, and our platform beds to be packed efficiently in one box and sent to your door.

Pressure Relief

Conforming and customized support helps to improve sleep efficiency and alleviate aches and pains. CertiPUR-US® certified.

8" Thickness

Product Specifications

Materials, dimensions, weight and more.

8" Quilted Top Spring Mattress

Core Composition:1in Comfort Foam + 7.5in Pocketed Springs

Fabric:Poly Jacquard

Dimensions and Weight:

Twin 39" X 75" X 8“, 47lb

Full 54" X 75" X 8“, 65lb

Queen 60" X 80" X 8“, 73lb

King 76" X 80" X 8", 91lb

*All sizes are subject to +/- 0.5"

Frequently Asked Questions

Can I sleep on my Zinus mattress the first night?

While it may take up to 72 hours for your mattress to fluff up to its full height, it is safe to sleep on the first night. Jumping, walking and sleeping on your mattress actually helps with decompression!

What bed base is best for my Zinus Mattress?

Our mattresses are low maintenance. A box spring, platform bed frame, slatted base, bunkie board, adjustable bed frame would work just fine! We recommend a flat surface to provide the mattress with extra support.

How long can I keep my mattress in a box?

We recommend taking your mattress out immediately (why wait for wondrous sleep?). If you must, don’t wait longer than a week from the date the mattress was delivered.

Free Shipping

We’ll ship your new mattress for free. Our friends at FedEx will make sure it gets to you. See, easy AND awesome.

100-Night Trial

Sleeping is believing. So, we’re giving you 100 risk-free nights to try out any Zinus mattress.

10-Year Warranty

We’ve got your back. That’s why every Zinus purchase is backed by a 10-year limited warranty.

How long can zinus mattress stay in box

Smartly Shipped

For the simplest delivery that saves you time and money, Zinus uses patented smart technology that allows our mattresses to be compressed and rolled, and our platform beds to be packed efficiently in one box and sent to your door.

Pressure Relief

Conforming and customized support helps to improve sleep efficiency and alleviate aches and pains. CertiPUR-US® certified.

8" Thickness

10" Thickness

12" Thickness

Product Specifications

Materials, dimensions, weight and more.

8” Pressure Relief Cloud Memory Foam Mattress

Core Composition:1in Viscolatex Responsive Foam + 1in Memory Foam + 1.5in Comfort Foam + 3.5in High Density Base Support Foam

Fabric:1in Microfiber quilted to soft knitted jacquard cover

Dimensions and Weight:

Twin: 39" X 75" X 8“, 29.9 lb

Full: 54" X 75" X 8“, 40.6 lb

Queen: 60" X 80" X 8“, 48 lb

King: 76" X 80" X 8", 59.4 lb

*All sizes are subject to +/- 0.5"

10” Pressure Relief Cloud Memory Foam Mattress

Core Composition:1in Viscolatex Responsive Foam + 1.5in Memory Foam + 2in Comfort Foam + 4.5in High Density Base Support Foam

Fabric:1in Microfiber quilted to soft knitted jacquard cover

Dimensions and Weight:

Twin: 39" X 75" X 10“, 36.4 lb

Full: 54" X 75" X 10“, 49.3 lb

Queen: 60" X 80" X 10“, 58.2 lb

King: 76" X 80" X 10", 72.3 lb

*All sizes are subject to +/- 0.5"

12” Pressure Relief Cloud Memory Foam Mattress

Core Composition:1in Viscolatex Responsive Foam + 2in Memory Foam + 3in Comfort Foam + 5in High Density Base Support Foam

Fabric:1in Microfiber quilted to soft knitted jacquard cover

Dimensions and Weight:

Twin: 39" X 75" X 12“, 45.7 lb

Full: 54" X 75" X 12“, 62.5 lb

Queen: 60" X 80" X 12“, 73.3 lb

King: 76" X 80" X 12“, 91.5 lb

*All sizes are subject to +/- 0.5"

Frequently Asked Questions

What does pressure relief foam do?

Pressure-relieving comfort foam helps to improve sleep efficiency by eliminating pressure points. It aids the memory foam to conform to your body so your bones and joints sink into softness instead of feel their own weight against a surface. You magically wake up with less aches and pains.

What bed base is best for my Zinus Mattress?

Our mattresses are low maintenance. A box spring, platform bed frame, slatted base, bunkie board, adjustable bed frame would work just fine! We recommend a flat surface to provide the mattress with extra support.

How long can I keep my mattress in a box?

We recommend taking your mattress out immediately (why wait for wondrous sleep?). If you must, don’t wait longer than a week from the date the mattress was delivered.

Free Shipping

We’ll ship your new mattress for free. Our friends at FedEx will make sure it gets to you. See, easy AND awesome.

100-Night Trial

Sleeping is believing. So, we’re giving you 100 risk-free nights to try out any Zinus mattress.

10-Year Warranty

We’ve got your back. That’s why every Zinus purchase is backed by a 10-year limited warranty.

Zinus Green Tea Mattress Review

Learn more about this budget-friendly, customer favorite bed that offers exceptional comfort for all its sleepers

Customer Rating:4.4/5
Mattress Advisor Score:7.8/10

In This Review

The Zinus Green Tea mattress is super affordable, comfortable, and high quality. It’s a memory foam mattress infused with green tea extract offering a unique and relaxing nights sleep.

Learn why this could be the best mattress for you in our in-depth Zinus Green Tea mattress review.

Zinus Green Tea Mattress Highlights

  • The Zinus Green Tea is made of multiple comforting foam layers.
  • You can choose between four thickness levels (6 inches, 8 inches, 10 inches, and 12 inches). The thickness level directly correlates with the firmness of the mattress with 6 inches being the firmest option and 12 inches being plusher.
  • The Zinus Green Tea is a super affordable memory foam mattresses compared to the market.
  • This mattress is infused with green tea extract and ActivCharcoal to help you wake up smelling fresh.
  • For being such an affordable mattress, the Green Tea by Zinus doesn’t compromise on comfort.

Zinus Green Tea Mattress Review

Score Breakdown for the Zinus Green Tea

See how the Zinus Green Tea mattress scored in each of our testing methods below. You can learn more about our methodology here.

Mattress Advisor TestScore (Out of 10)
Shipping8
Trial Period9
Return Policy7.5
Warranty9
Set-Up7.75
Motion Transfer9
Edge Support6
Pressure Relief8
Spine Alignment9
Responsiveness8
Cooling7
Durability6.5
Customer Service8
Social Impact2
⭐Total Score for the Zinus Green Tea Mattress⭐

Behind the Scenes

Dive into our testing day with these behind-the-scenes moments.

Setting Up the Zinus Green Tea Mattress

Unboxing the Zinus Green Tea mattress takes only about a minute and a half. This mattress was light as a feather, for being a mattress that is. However, once opened, it was flat as a pancake. It took about 24 hours to reach 90% of its full size. See our video below to watch.

Testing Motion Isolation

While testing motion transfer on the Green Tea, our sleep subjects couldn’t even tell when their partner got on and off the bed. So for the first part of our motion transfer test, they gave the Zinus Green Tea a 9.25.

Next up: the wine test. When our sleep subject got on the bed the wine was a little shakey. But when she started rolling around, it was very still. So we gave it an 8.75 for our wine test. Check it out below!

Measuring Pressure Relief

When our mattress testers were on the Green Tea we saw areas of high pressure in their shoulders (noted by the warm yellow and red tones). You can see our results below.

Testing Spine Alignment

Our testers spines were very straight on the Zinus Green Tea mattress. They did mention that they felt as if the middle would sag overtime – it didn’t feel as supportive to them.

What to Watch Out For

  • Cheaper mattresses (under $500) aren’t as durable over time, so this mattress will have a shorter lifespan.
  • This mattress is slower to expand than most. Zinus even acknowledged it may take 7 days to reach its full shape.
  • You’ll probably notice a strange odor upon unboxing the Zinus mattress, but this is normal and it should dissipate within a couple hours.
  • Adjusting to the mattress and breaking it in may take up to 30 nights, especially if you’re used to sleeping on a traditional mattress (aka innerspring).

Customer Reviews

See what actual customer have to say about the Zinus Green Tea mattress.

“I have never owned a memory foam mattress, so I have to admit I was a little disappointed in how long it took for it to rise to its full 8 inch thickness but my disappointment disappeared quickly once I laid down to sleep on my new bed. I am 49 years old and have never been able to fall asleep as quickly as I do now. Thank you Zinus, for making the best bed I’ve ever owned at a truly affordable price.”– John D.

“Within a year this one is started sinking and it’s really giving a hard time while waking up. And because of that it gives me back pain. It was really good and all for about 8-9 months.”– Bennett Patel

“I opened the packaging expecting a cheap mattress but was blown away with how nice the mattress looked and felt. Especially for how low the price was! I have been sleeping on this mattress (12″ queen size) for about 2 weeks now and can say for sure that I would recommend this mattress to a friend. It’s the perfect balance between soft and firm if you’re unsure of what you like.”– Alison Stickel

Zinus, Inc

This company is not yet accredited. See reviews below to learn more or submit your own review.

Founded in 1979, Zinus began as an outdoor products company that focused on comfort-oriented furniture, tents and more. Since 2003, Zinus has shifted their focus to indoor products with comfort being top of mind. Mattresses and mattress foundations are Zinus’ specialty. Zinus offers a large assortment of well-designed products for customers at affordable prices. Our goal is to deliver the worlds finest sleep products for everyone’s lifestyle. Are you ready to sleep better? Visit our website today!

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Zinus, Inc Reviews

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I purchased a Zinus steel box-spring to support my Avocado mattress but it started to fail within a year and went on to fail catastrophically, destroying my mattress and topper, as well. Avocado was very responsive and replaced my mattress but I could not risk using a Zinus produce again, so I asked for a refund. Instead of standing behind their product, they hid behind a policy they wrote themselves. If you value your back, your bed, your money, and your emotional equilibrium, DO NOT DO BUSINESS WITH ZINUS.

We’ve purchased 2 mattresses (12 inch firm Queen size), 1 was uneven in firmness, lumpy, immediately, the other one was ok until now (6 months old). Contacted the warranty dept, regarding the first one within a month, they had me take pictures, & more pictures, & then even more pictures, then after a month or so of communication, they turned down the claim, not sure how they could determine the different levels of firmness from pictures, asked for a on site inspection, won’t communicate anymore. So will be going to small claims court as soon as I find their corporate information, as a matter of principle. They offer a 100 satisfaction guarantee which apparently means nothing.

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Unless you don’t plan on sleeping for 3-4 weeks I would not purchase any mattress from Zinus. I ordered a mattress 3 weeks ago and it still hasn’t been delivered after calling Zinus and Fedex numerous times. Every time all they say is “we apologize and we’ll do our best to get it to you by tomorrow”. And yet still no mattress 10 “tomorrows” later. Well FINALLY I receive my mattress and it arrives in terrible condition with box torn and plastic wrapping halfway ripped. I called customer service and used the online website and all I got was a “I’m sorry”. Worst online shopping experience I’ve ever had. Would not recommend this website to anyone.

I love these beds. They easy to put together. They are high off the ground so your feet can fit under to make the bed. They are well packaged and can be taken apart and all parts fit into the headboard if you need to remove the bed or move. They ship fast. They are always in perfect condition. But this time, Lee Youn Jae has scored the score of the decade. This bed included a RATCHET. YES. Imagine the time saved. We were actually in awe after years of using those little wrenches that take forever to screw in a screw. Thank you!

I bought a Zinus mattress. It became DEFECTIVE and still under warranty. In fact, it’s the second time I tried to seek assistance. I complied with everything asked of me. I took the pictures, etc. Zinus tells me because I did not have the receipt they could NOT help me. That receipt was mailed into them when I sought relief for the first mattress that clearly was defective. They do not understand this. I file a complaint against Zinus with the BBB. But they REFUSE to respond to the BBB. My dealings with ZINUS gets a THUMBS DOWN. In the meantime I have filed a complaint with the CA Attorney General’s Office and at the time of the writing they are looking into my concerns. STILL SLEEPING ON THE FLOOR. THANKS ZINUS, NOT.

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I was really excited when the mattresses arrived. I waited 72 hours to open the two rolled up spring mattresses that I ordered per the instructions on the outer box. After pulling the rolled up mattresses out of the box, there were no instructions to be found. My sister and I started to cut it open. I then noticed a sticker on the bottom and bent down to read it. Just as I read the words “high pressure” the mattress exploded from roll to flat in less than 1.5 seconds. It happened so fast all I recall is fighting back to avoid hitting my head but I lost all control. I knocked me 4-5 feet across the room whilst trampling me.

I penetrated my neck with a knife and hit my head on the wall. It was very scary and to this day I’m very thankful our two toddlers did not coming running by from the other room. Zinus was contacted twice with no real resolution. I begged them to add warnings and instructions to their packaging to avoid a situation that could be worse similar or worse than mine. They didn’t seem to care and I was never contacted after making those calls.

In August 2018, I purchased the Zinus Memory Foam 12 Inch/Premium/Cloud-like Mattress, Queen size; the product has a 10-year warranty (replacement or pro-rated refund), per terms of purchase with properly supported base and mattress protector. Due to the poor construction of materials, the mattress began breaking down, contributing to significant back pain and loss of sleep within the past 14-months, well under the product’s warranty, and was releasing fiberglass particles into my home.

On October 11, 2019, I purchased a new mattress to replace the faulty Zinus mattress, and began the claims process with Zinus, informing them in advance that their product was being removed from my home, along with screenshots of verification from my building management that the mattress would be removed (at my own expense), screenshots of my order (both the new mattress and of their product), pictures of the faulty mattress with the protector and tags, and information on the Zinus brand support system and separate mattress protector required to maintain warranty.

The support representative did not review my submitted documentation, and responded with a canned general response asking for all of the information again, to which I requested further review. The representative “Michael” claimed he had reviewed the information and was aware of my request. I sent the original invoice purchase order as requested after twelve additional additional exchanges. Well after the mattress was recycled and removed from my home at my own expense (the company was aware of this), they requested additional photos of the mattress on 10/23/2019, days after removal.

On they requested the same photos previously submitted for a third time, and I informed them I would be submitting a complaint due to the handling of their warranty and faulty product after their failure to acknowledge and address my prorated refund under warranty after several emails and (12) items of documentation submitted. After sixteen exchanges, the representative refused to submit my warranty claim because of the mattress removal from home—I believe they did this purposefully to avoid issuing the pro-rated refund. Hundreds of individuals have similar complaints with this product.

I bought a Zinus twin mattress (Night Therapy 10" Supreme Pillow Top Spring Mattress – Twin) through Sam’s Club online. It arrives rolled into a tight bundle, one unwraps the bundle and allows the mattress to "plump" into shape for 48-7s hours. One side of the mattress NEVER "plumped" and sags down about 2 inches. The mattress claims to be "very supportive." IT IS NOT SUPPORTIVE. I sank into the mattress right away. Aching back every morning.. I couldn’t figure out how to file a return to Sam’s Club, since I live about a hundred miles away with no way to transport a mattress. I left an unfavorable review on Sam’s Club and Zinus contacted me, saying they would be happy to help me (they are not happy), since it was already past time to return it to Sam’s Club.

This mattress is under 10-year warranty. I filed a complaint with Zinus on June 20, 2019. It is now October 15, 2019. I have made at least 3 complaint tickets and there are currently 29 pages of emails between Zinus and myself, with multiple requests for pictures — including shots with rulers, even though the sagging can plainly be seen without rulers. Each time I take a picture I have to take the bedding apart and put it back together, which includes the mattress warmer which must be fastened over the bottom of the mattress, so mattress must be turned over. This results in my having sciatica for at least 2 days following that. They refused to reply to my complaint to the Better Business Bureau. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. They DON’T need another picture to see the sagging. And, yet, today they asked for another picture. Worst customer support ever!

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