How is the nectar mattress delivered
Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Nectar is one of the highest rated online mattresses, available now in the UK. Their mattresses featureuniversal comfort firmnesswith an all-foam design. With a focus onmore cooling versus other foam mattresses, you won’t get too warm. Also, the Nectar mattress has ergonomic support to relieve pressure on the hips and shoulders while supporting the spine properly. With a generous365 day home trial,forever warranty, and low entry price, this brand is revolutionising the industry.
Overall Score: 9.6/10
No Back Pain:9.4/10
Trial Period:365 Days
General Support:9.4/10 ⓘ
No Motion Transfer:9.5/10 ⓘ
No Odor on Delivery:9.4/10
Good for Hot Sleepers:9.1/10
Sex / Bounce:9.1/10
Good for Heavy Folks:9.1/10
Nectar is one of the most beloved mattresses in the recent mattress-in-a-box online revolution. Their mattresses are all-foam, but don’t come with many of the same negatives as other foam mattresses. They do a better jobkeeping cool and providing agreeable firmnessthan many other options available, while still offering a low introductory pricepoint and a 365 day trial.
Craftsmanship & Materials
One of the things that Nectar has focused most on is providingergonomic supportwhile also bringing the latest cooling and responsive foam technology available. We’ll walk through each of the layers to help clarify the benefits.
Here is what’s inside theirNectar Mattress:
Cover Layer:Nectar’s cover comes with Adaptive® cooling technology that draws heat away from the sleeper. It is alsosoft and fluffy to the touch.
Layer 2:The first comfort layer is made of their proprietary memory foam blend that isopen cell and more breathable than other memory foams. Thissleeps cooler and helps diffuse heat.
Layer 3:The middle comfort layer is a layer of higher density memory foam. Due to its blend,it is more breathable and cooling than traditional memory foam, while relieving pressure points and supporting the spine along with the firmer layer below.
Layer 4:The final support layer is aerated so the mattress can breath. It has7 zoned areas for ergonomic support. This enables greatersupport of the middle spine, while relieving pressure point pain for the hips and shoulders.
For the price, this is one of the most comfortable mattresses available and hasone of the highest customer satisfaction scores of any mattress globally. The rare customers that had issues report prompt replacements and refunds.
Nectar aims at being a medium-firm mattress. This is the ideal range for average sized sleepers that enjoyside and back sleeping positions.
Back Pain Relief
Due to thezoned ergonomic support, this mattress will do well alleviating common sleeping discomfort. Additionally, if you are used to stiffer mattresses that aggravate pressure points in the hips and shoulders, this mattress may help there as well.
Nectar’s mattress does agreat job cooling versus alternatives.It’s cover and top comfort layers work together to move warmth away from the body.
Who Are Nectar Mattresses Right For?
Nectar mattresses areideal for nearly everyone.Those that do especially well are those without a need for a very firm or very soft mattress. With a low entry price, 365 day trial, and forever warranty,it’s a better deal than traditional mattresses or many online competitors.
Get an Instant Discount for Nectar: Get £250 Off + 2 Pillows
Browse Nectar Customer Reviews
Without any exaggeration, this is the best value of anything I have ever owned. It has a quality build, doesn’t have any off gassing, and it easy to set up. We upsized to a California King, and at 6’2’’ this bed fits me perfectly. My wife and I can now enjoy having the occasional kid or pet in bed. Belly, back, or side, I’m always comfortable and look forward to curling up. My wife suffers from back and neck problems and is on her feet all day. She swears that this bed makes all the difference! There are not enough stars to give this bed. We won’t ever buy another brand of mattress. Can’t wait to upgrade all our beds.
back don’t hurt sleep like a baby
Love love the mattress! Husband and I both feel much better after sleeping on this and throwing out our expensive old mattress. We are going to get another for our son who also has back pain. I know the pain will go away like ours did.
I has hesitant to order online with no chance to try out a Nector mattress. I am very happy I went ahead with the purchase. Have had my mattress for about 6 months and the mattress slept great from day one!
So glad to have found Nectar in my goal of memory foaming everything.Bed is amazing, not as foam-y as the other brands as that was a big problem for me (which also leads to sinkage over time). The smell was a little strong at first, but I had no problems sleeping even with it in my room. Took about a week to not be so strong and about a month to fully go away. I couldn’t open any windows (bought it in the winter). I’ve had it for almost a year now and when I take my sheets off the bed, it still looks brand new. I absolutely recommend this bed to anyone and everyone.
I have slept so great since I got it. It is firm and soft at the same time. I love it
The best sleep I’ve had in 50 yrs. Make more.
I love my mattress and it was so easy to buy off the website. I went with the monthly payments but it was worth it, it was a good price and easy to pay. I would buy from this company again for sure. Loved it. 🙂
I have had my mattress since Mid January now. I really like it, sleep good and even during the heat of the summer nights I kept cool ( I don’t have air conditioning). The only thing I struggle with is my neck hurts from the pillows and I wonder if there is a way make the pillows not as full? Other than that the mattress has no sagging, still like new and I would highly recommend it to anyone. Matter a fact, I have told many to get this one when others ask me if I like it. There are a lot of others out there, and I have not tried them ( had a tempur pedic once) but I don’t need to, I have a good one now so why change whats already working for me!
A great mattress! We have had our king size Nectar for over a year and continue to love it. It has retained its firmness and shape. Originally, the shipping time took 2-3 weeks longer than anticipated, but once the mattress arrived, we were set! It’s super easy to set up also. For the price, I wouldn’t recommend another memory foam mattress. You just can’t beat the deal and the comfort.
Really Good Bed!! We bought our Nectar bed after reviewing many different beds. We are very pleased with it. It doesn’t sleep "hot" as some foam mattresses do from what we’ve read, it is really comfortable and has a good firm/soft balance. My wife is a night owl, and goes to bed later than I do. We like how the mattress doesn’t bounce or move, I don’t feel it when she gets into the bed. The only negative I can think of is how much longer it took for us to receive it than when we were initially told, but that wasn’t a big deal, we just waited until the Nectar bed came before we got rid of the old one, we had gone so long without getting a new bed anyway, a couple more weeks to wait for it to arrive didn’t kill us.
A most comfortable mattress. I had a memory foam mattress from another well-known manufacturer. And was happy with the comfort. When I needed another mattress, I was looking around because although the mattress I was replacing had been very comfortable and had performed well, the price was the factor that drove me to look around. I felt that the price was mostly for the name. Nectar had great reviews and I decided to give it a try. The guarantee that offered is about the best in the industry, if not the best. I am happy with the comfort of the Nectar mattress and the performance. This has been a very good purchase.
I have the king size Nectar and I love it! I had a sleep number bed for years and was so unhappy. Thank you Nectar for finally giving me a good nights sleep. This bed is so comfortable at a reasonable price! I purchased a queen sized bed, changed my mind after 2 weeks and Nectar stood by their warranty, and refunded my money and delivered the king. I am 100% satisfied with their customer service and the product.
Great Bed for the most part, it works for both me and my wife.
I love my Nectar mattress. I look forward to going to bed now. I am 62 and have had back surgery. My old mattress hurt my back even after surgery. But with Nectar I sleep like a baby. Back problems solved. Thank you Nectar.
The bed is a little firmer than I prefer and seems to be intenting where we lay. We are around 200lbs. Other than that it is a decent bed.
Absolutely LOVE my mattress! I have severe arthritis & have had a shoulder rebuilt, and a hip & both knees replaced! I am having the most comfortable nights’ sleep since I bought this mattress! I hate to travel as I miss the comfort of my bed. So worth the money I spent.
My wife and I tried the Purple mattress and hated it, then we tried Nectar and loved it. Never felt better!
I never thought I would buy a mattress without laying on one first! I went out on a limb and after checking many mattresses and ratings, I decided to give Nectar a try! Unique is one word another is just WOW! I’m particular and I have to say I really love this mattress. Back problems, leg problems. All are much better since getting my Nectar!! Thank you!
Great Mattress for a great price! I bought this about a year ago and have love it. My old spring mattress was loud and uncomfortable. Our Nectar mattress is fantastic!
We’ve had our mattress for almost a year and our review is the same. It’s the best mattress we’ve ever slept on. Highly recommend. With every penny. Definitely get the base. Mattress is more comfortable with it.
We have had this bed for a year now with no problems. The first night we slept on it, it seemed rather firm. Already by the second night we thought it was great. It does not sleep as hot as our previous memory foam mattress.
Initially the mattress was very supportive and we were thrilled. After 10 months it feels like it is much less supportive, has areas that seem to have become "softer" – awakening with back pain like I experienced with our old mattress. I am going to contact the company to return the mattress.
Definitely one of the best night’s sleep I’ve ever had. Nectar is a great mattress! Other similar mattresses may be just as comfortable but I’m pretty sure the buying experience and price can’t be matched by others. My hat’s of to the customer service folks at Nectar.
I LOVE my nectarsleep bed. I am so happy I bought it. The best bed I have ever had, and I have paid $3000 for a bed in the past. Never again. Can’t say enough about it!! If you are thinking about getting one, do it.
I have never slept so comfortably until I recieved Nectar. I have always had trouble sleeping and would stay up until 3am half of the week. Now that I have Nectar, I have started taking naps throughout the week and when i lay on my mattress, i am usually asleep within 30 minutes. This was money well spent. I would like to say THANKS to everyone who had a part in making Nectar a reality.
It’s been a year since my purchase and I would highly recommend this mattress. The process to purchase was effortless and convenient. Deliver and set up a breeze. I’m sleeping comfortably now and feel rested each and every morning. Thank You Nectar!!
Great product and service. I’ve never been so comfortable in bed. Highly recommend Nectar to everyone.
I love my Nectar mattress. It is such a comfortable mattress that I hate sleeping on any other mattress! It was the best decision we’ve made in a long time when we got our Nectar.
Our king size came rolled up, pretty heavy, had to drag it into the house. Unpacked it and was ready that night. Lovely and firm but not hard, just perfect. Will buy it for my son.
I am 73 years old and this is the best sleep I’ve had on a consistent basis. I figured it would take a week or so to adjust to a new mattress but I surely was surprised, it was immediate. No, they did not pay me to write this! One thing I do have to say is, making the bed afresh (change of linens) can be a chore as the mattress is heavy and getting on a fitted sheet can be exasperating.
Have slept very well since we got or Nectar mattress. Can’t even feel my husband get out of bed in the morning. Which lets me sleep a little longer.:)
My queen mattress sleeps great. No remorse in my purchase!
Now that we are spoiled with a Nectar mattress, it makes it so hard to sleep on anything else! This will be the only brand we buy now!
My husband and I like our mattress pretty well, however we both agree after sleeping on it now for about 8 months it’s too firm. We tried to give it a chance to “break in” for a good while before we decided how we felt and wrote a review, but we are now looking for a mattress topper to soften it up a bit. I don’t want to have to return it as I think overall it’s a good quality mattress for the price.
The mattress is very comfortable. The only problem we have had is that the mattress cover shifts or twists from one side to the other
An easy and comfortable experience from start(ordering,receiving, and setting up)to finish.
I am sleeping much better since the purchase of the Nectar (we have had it for 9 months now). It is firm, but I generally sleep on my side and it has eliminated the shoulder and hip pain that I was feeling at night. It is also excellent at not transferring motion so that if one person is rolling around the other person won’t feel it. The whole purchasing experience and communication from the company was also excellent. My only complaint was that it took a while for them to actually ship the mattress, but it was around Christmas so I suppose it is understandable. The price was reasonable. I would definitely buy another Nectar mattress.
One the most comfortable beds I ever slept on and for a great price! It compares to my former Nautilus Sleep Systems bed that cost me over $3,000 plus!
We love our Nectar mattress, so comfy and the forever warranty helps us sleep better every night.
Great bed, better sleep, no more backaches. At first I was a little warm at night, but I use a fan and that helps a lot. I love how comfy this bed is. I have not regretted my purchase—not once!
When we received and opened the mattress there wasn’t the bad oder that I have heard of with some of the overseas mattress. After about a year it’s still comfortable and we don’t get to hot, it seems to breathe well. The center of the mattress were nobody sleeps is definitely more firm than the spots we sleep in. Overall I’m glad I purchased this and would recommend.
At first I was a little leary about ordering something as large and personal as a mattress on line. However, my concerns were proven to be self inflicted fears of the unknown and a lack of trust. My Nectar Mattress has proven to be so comfortable, as firm as I like it, and constructed very well. After back surgery I needed a firm yet comfortable mattress that would move with me. If I had to order a mattress; that is fabric, thickness, structure etc from scratch, my Nectar Mattress would have been the resulting product. From order to delivery to set up I was very pleased with my purchase.
Have had the mattress for about 6 months. It is still supporting like new. No delivery issues, everything went smoothly. I will note, that this mattress is a little firmer than many similar mattresses. I would have no hesitation to order again and recommend this company and mattress.
Wonderful mattress, can’t beat it for the money, comfort & warranty.
I never knew how comfortably I could sleep! I can even sleep on my tummy again . I promise anyone who gets a Nectar mattress that you’ll quickly realize that it’s the BEST purchase you’ve made in years!
I like the company and working with them was very easy. The mattress was has been very decent after almost a year it is holding up fairy well. On the sides it is beginning to not withstand weight but all in all a decent purchase
We looked at Sleep Number knowing this was the kind of bed we needed. My husband has Sleep Apnea and we needed the ability to lift his head. I broke my back a few years ago making a really good mattress a must. The cost of the Sleep Number was steep. Then I found Nectar with it’s full year to try out their mattress or your money back. They will even pay the shipping!! It was just a no brainer. I bought an ergonomic base two XL twin mattresses and put them together to form our independent system and create our king sized bed. It’s been a year now and we are completely happy with our bed and highly recommend it to anyone looking for a mattress they can be happy with for many years to come. You just cannot go wrong with their warranty.
Bought 2 King mattresses. Really love them, reason for the 4 star is the outer edge is a little softer then would like. Other then that great mattress- hate to et out of bed in the morning! Just want to roll over and go back to sleep. (not a member of the nectar staff-no affiliation to them or any other product).
Comfortable to sleep with I highly recomend this to other people.
My experience has been good so far. I like the fact I won’t have to buy another mattress for life. The price is good. The guarantee is awesome. I have had this mattress almost a year. I find it a bit firm but can sleep on my stomach with comfort. The drawback is I can’t lift the mattress it’s so heavy.
We love our Nectar mattress. Before we got our Nectar we used to sleep better when we traveled, but now we love coming home so we can sleep better.
After a lot of thought, looking at reviews, more thought, I chose to buy a Nectar mattress and it was the best decision I’ve ever made. This has got to be the most amazing mattress I’ve ever slept on, hands down. And delivered to my doorstep!! If you’re on the fence, just get a Nectar. Honestly, it’s the best sleep I’ve ever gotten in my life and I’m almost 51 yrs old.
Love my mattress!
Perfect sleep, very comfortable and soft. Doesn’t get dented or worn down so far so good. And the pillows are amazing as well.
Great product. You will not lose any sleep about your purchase. Rest easy on your Nectar Mattress.
Highly recommended. I have had this mattress for a few months. It is everything they say it is.
It is coming on to a year for us to have our having King size Nectar sleep Mattress. It is a great sleep for me but a bit on the hard side for my wife. If she could she would have had the bed a bit softer.
I was having back pain when I woke on 3 previous very expensive beds. I decided to try the Nectar bed first among the interned bed companies. The first night I fell asleep quickly and I overslept. I did not have back pain and I actually felt great after waking. I still use conventional pillows as I think the Nectar ones are a little too thick for my liking but that may be because I have very broad shoulders. But the pillows are completely comfortable behind my lower back when sitting up in bed. I would recommend this bed (king size) to anyone looking. Try it. if you don’t like it, have them take it back. but you will love and won’t want to give it back.
Great mattress, great service, great company. I would recommend this mattress to anyone.
Smart buy! Excellent mattress at an affordable cost.
Ive had my mattress for almost a year now, my boyfriend is now more bed ridden due to back injury that he has had to go on disability. There have been no noticeable crushing due to his weight, and we are both sleeping soundly. I love it.
If I had known about it before I would have purchased one a few years ago. How long have these mattresses been marketed anyway? I am so happy with mine and would highly recommend them. Everything about the process of ordering it to shipping it offered excellent customer service. Thanks for a superior product.
I love Nectar and have a nice twin mattress. I don’t like the base as much but it’s ok. I like the item. It is not fancy but nice.
I’ve slept very comfortably on my Nectar mattress from day one. I’ve had occasion where I needed to remove the mattress to make adjustments to the bedroom, and it is so easy to remove and replace. Very pleased.
I had no idea how poorly I was sleeping. This mattress changed my life!
I have a pretty serious back and neck injury and I bought this bed in an attempt to find some extra comfort. I would have to say that it has definitely been a major improvement from my standard mattress prior. The pillows might be too full or firm for some people, however, I know that you can adjust them by removing the insides. I personally enjoy them. I think the only problem that I have with the mattress is that even though I have a king size and sleep alone, I tend to sleep on one side of it much more than the other. This seems to cause the top layer, or "case", to often seem loose and wrinkle up from the physical mattress itself. However, I have noticed that simply moving to the other side of the mattress or removing myself entirely allows it to reset itself in a matter of minutes. Any portion of the mattress or pillows will reset themselves and I love that it maintains its stiff but soft touch consistently. I have had the mattress for just short of one year now and I love it. I know a few other people with this mattress and the only complaint that I have got out of any of them was one of them did not like the smell the first few days after unpacking it from its vacuum seal so she laid it out in a spare room to allow it to breathe and form before she used it. She was, however, pregnant at the time and very sensitive to smells. I have not heard any other complaints.
Mattress is to much to firm for me. I tried to get used to it but I woke up sore every morning. Not good for someone with hip or joint problems. I would have sent it back but it’s impossible to roll up to ship back!
Great mattress. I sleep like a baby now.
Great Product. I would buy again.
I still have problems with my shoulder which is due to an injury, but otherwise a good mattress.
I could not be happier with the Nectar mattress. I had a Tempur Pedic prior to my Nectar and I’m so glad I went with Nectar. I get many compliments and requests for the brand of mattress from guests.
I am very happy with my bed choice. Before my nectar I would wake up unrested and my back, neck and shoulders felt sore and hurt. My nectar gives me the most comfortable rested sleep. Only problem I have is getting out of bed!
This is an excellent mattress. We slept well from the first night
with less hip and leg pain. The only negative is that it makes some noise when we get in and out of bed.
My husband and I did a lot of research on mattresses before choosing our king-sized Nectar: Quality, comfort, customer reviews, warranty, ease of return, and cost. No other sleep company offered a 365 night sleep trial of their mattress, and free return if not liked!! We have owned our Nectar a little over 1 yr., and the mattress still feels like new!! Both of us get full, restful sleeps- When one person turns over, the movement never interrupts the other sleeper. If the sleeper is a side-sleeper, pressure-points ie., hip, knees, ankles are cradled by the mattress, without leaving big divots on the mattress surface. I know in the future of buying mattresses, I will always go with Nectar!! Thankyou!
No issues at all with mattress. Deliver was as expected. Set up no problem. Very comfortable! Love the pillows too!
Love this mattress better than sleep number
Very happy with my Nectar queen bed. Took a few days to get used to it and decide that I loved it.
Absolutely awesome bed. It really is very comfortable. I have always had a boxspring and the regular mattress my entire life until I bought a nectar foam. I sleep really well just about every night now. My lower back used to bother me and still does some but nowhere near what it used to. I’ve had it for about seven months now and it’s holding up really well. The only negative thing I really have to say was very slow shipping, which I contacted That mobile and they gave me a small amount off my total price that I paid so I really can’t complain. I would highly recommend getting a mattress From nectar
It was too hard for my bad hip. At first seemed okay but after a while my hip pain came back. Great idea tho and amazing how it plumps up. Maybe you need different hardnesses??
We love our nectar mattress!
A good sleeping experience. We were somewhat skeptical, but after trying it out, we were sold. Low profile and fits well in our space. It was a good choice.
First let me say, when we first ordered the mattress we purchased the wrong size, the CS were awesome reordered the correct size and then made arrangements for the previous one to be picked up. We are very happy with the mattress so far, we have recommended this mattress to many folks not sure if they have purchased or not.
As a former tempurpedic owner I am extremely impressed with Nectar beds. I have a queen and will be buying a California king very soon, I cannot say enough of how comfortable this bed is.
The mattress is everything they said it would be. It’s firm. Not hard, but supportive. No motion transfer means my husband no longer wakes me up getting in or out of bed. Depression recovery is immediate and the mattress is great at dissipating my body heat.
very nice bed but a little hard so had to add topper
I have been using my nectar mattress for about 6 months and have no regrets about this purchase. Is is very comfortable and great quality. Will be getting another for the second bedroom.
The bed is great I would of gave 5 stars but it took a while to get here cause it suppposly was on back order
We absolutely love our mattress!
Nectar Mattress Co. Is all a company is suppose to be!! They answered my many many questions, due to the fact l have never ordered anything major over the internet.. I am so glad l did!! My sleep life I has been much better since Nectar.. In fact, l enjoyed my mattress so much l bought my grandson one last Christmas.. Thank you For a wonderful product Sandra Godwin
When we ordered our Nectar, my husband I were exhausted from caring for his 92-year-old mom in our home during her extended terminal illness. We are retired, in our 70s, and side-sleepers. Due to pain in our shoulders and hips when lying down we were unable to get adequate, restful sleep — which compounded our exhaustion! Our Nectar arrived a couple of days after she passed away. That first night, we slept like babies — until 2 p.m. the next day! That was 7 months ago. We’re still sleeping well, our pain has decreased, our mobillity has improved, and we feel a good 10 years younger. Thanks, Nectar!
This is my second purchase of the Nectar products. This was a considerable expenditure, and I was pleased with my first purchase so I decided to go with Nectar. The beds and mattresses were delivered promptly. We had to wait for a couple of weeks on another source for our bed frame, so we elected not to setup immediately. When we did the Nectar adjustable frames went together well, and adequate instructions were provided. I noticed that one of the mattresses was yellowed in comparison with the other mattress, and when the mattresses were opened for expansion, the yellow-appearing mattress did not expand as the other did. I waited a full 24-hrs, but the mattress never did reach the same loft or comfort/support and the edges remained somewhat compressed. I called Nectar support and was advised that I should give the mattress 72 hrs to achieve full expansion. Even so, the agent took my information and provided information via e-mail regarding required documentation for replacement (photos showing the mattress, measurements, labels). When the 72 hr period came and went without any improvement in the mattress, I followed the instructions, took pictures as requested, and uploaded them to Nectar. I waited 2 -days without receiving any feedback, then I called customer service to make sure the pics had been received. The agent found and reviewed the uploaded photos while I was on the call, thanked me for the extent of documentation they showed, and advised me that a new mattress would be forthcoming. It arrived 3 days later. It also expanded immediately when opened per instructions. My only complaint is that I will need to arrange for disposal of the defective mattress myself, which may incur a landfill fee. Otherwise, Nectar fulfilled its obligation to replace the defective mattress, and I am very pleased with our new Nectar bed (2 twin XL’s with individual adjustable frames, comprising the equivalent of a king-size bed). I remain happy to endorse the Nectar products and customer support.
Arrived this week – mattress is super comfortable. Can see why they are so popular. Customer service team were also very helpful in arranging delivery. I know they had had some issues with demand being high when they launched but they really made the effort to make the delivery simple. Well worth the purchase.
Very comfortable mattress at a great price.
I have found Nectar to still be an awesome mattress. It gives us that firm yet comfortable feel that both my wife and I Love! I don’t feel trapped like other foam mattresses that I have tried and I don’t feel like I’m in a sauna. Very comfortable. Thanks Nectar!
the shipping took a bit longer than expected but it was worth the wait, honestly the best purchase I made in 2017
Awesome mattress! My husband and I bought ours about a year ago and it’s great! Ache’s and pains are gone!! Delivery packaging was great but it didn’t ship to us when we were told it would initially. a month later. other than that, excellent experience overall 🙂
My wife broke her back when she was in high school. Finding a mattress that allows her to sleep well hasn’t been easy. However, our Nectar Sleep mattress works for her–and me. We love it!
Excellent sleep. No more shoulder pain for this side sleeper!
I have had a great experience with the mattress from the day I received it. As a large side sleeper, I was having issues with shoulder and hip pain after long nights of sleep. If I slept more than 6 hours, I was hurting in the morning. That problem has been alleviated. No hesitation recommending to a potential buyer.
Great mattress; really glad I made the decision to purchase Nectar
The best sleep since I got our Nectar.
Best mattress by far!! No regrets.
I LOVE IT! WIFE LOVES IT! WE LOVE IT! SOOOOO nice and supportive. EXCELLENT for couples who enjoy being close at night. Bed is cool, supportive, doesn’t transfer weight shifts all over, and feels fresh every time I lay in it. Hands down best bed! I tried many other ‘beds in a box’ and Nectar is the best!
Needed the mattress for recovery after an operation and they’ve delayed for an extra two weeks. I’ve canceled my order and gone to a competitor that can get the mattress to me in time. Simba have better reviews and have a free £295 duvet with the order. They can also deliver on the 17th of October which was the original nectar order date. Plus I have tracking and a confirmation email of delivery date. Which nectar not send.
Love my Nectar. Support is stellar and the product is great!
I have a back problem and was looking for a new mattress. I spent many hours on the internet trying to decide which one. I finally chose Nectar Twin.Have been happy with it. I still have a stiff back in the morning, but nothing like before. I just ordered a full so it’s easier to stretch out and hope will be more comfortable. My newly adopted rescue dog (Rosey) likes it also.
We didn’t even know how badly we needed a new mattress. We slept great the first night and have continued to do so for over a year. We previously had a firm mattress with an added memory foam topper. There is no comparison. We also enjoy that we can each get up and down during the night without disturbing the other.
Took a while to receive this mattress but My emailed questions were answered quickly. This is a firm mattress which concerned me because I have pain in my back and hips. I needed the firmness for my back but too firm kills my hips. Yes this is a supportive mattress which is perfect for my back but at the same time it conforms to my hip when I sleep on my side and actually feels soft. I don’t know how this mattress meets both my needs for support and cushion but it does! I can actually sleep all night. Thank you nectar.
We have had our mattress over 6 mos now it’s very comfortable. Would recommend to anyone looking at replacing their current mattress. It doesn’t get hot and shape returns every day. Placed on a plywood decking. Thank you for delivering on your promise of a great night sleep
I have had my Nectar Mattress for almost a year now and I love it! The 365 day guarantee was amazing, but I knew the first night it likely would not be going back and by the end of the first week I got rid of the bag to send it back! I have never slept better and my back pain has gone away almost entirely. I have, and do, recommend Nectarsleep to anyone I hear talking or thinking about getting new mattress. Another bonus, I live in Alaska and they still sent this it to me. So grateful too as it can be a challenge to have things sent up here. This one was totally worth it. Thank you!
Great mattress! No more low back morning stiffness.
Perfect. From night one and now almost a year later, we just love our Nectar mattress!
Great mattress will recommend
I have a bad back and have had 3 different mattresses in 3 years. I have to get new ones because of impressions or sinkage from laying in the same spot form. This one has not done that and I have had it a year. It’s so comfortable. Just soft and firm enough. For the price I had to try it. I don’t regret it. Best mattress I have ever had! I still wake up with back pain but not like before. The free pillows are also awesome!
Ever since I’ve slept on my nectar bed ive had nothing but great sleep. Glad I chose nectar over some of the other online beds. I highly recommend my bed to friends and family if they are looking for a great bed.
We acquired this mattress less than a year ago. We were extremely pleased how the mattress came all wrapped in a bag and easily unsealed to expand on our bed’s foundation. That was the hardest part of the whole process and that was truly super easy. We like the comfort of a reasonably firm yet relaxing motion-free features. We cannot complain about each other turning over and creating a sleep disturbance. We sleep quite well on this mattress and recommend it without any reservation.
I have had nothing but great sleep since receiving this mattress.
I’ve had this bed for over a year now and it’s still one of the most comfortable mattresses I’ve ever owned. Thank you Nectar for such a great product.
I can honestly say that this is the best mattress I’ve ever bought! I’ve had back problems for decades. I took a chance and bought the Nectar mattress and from day one I have slept pain free. Shipping was fast and straight to my door. The product was well packaged and easy to set up. This is my mattress and I will never buy another brand.
Simply the best and most comfortable Mattress I have ever owned or slept on! The pillows, not so much, but the Mattress is AMAZING.
We have had our mattress for over a year now and love it. We have never slept so comfortably or so soundly! Far superior to traditional mattresses. Thank you Nectar!
I’ve had my nectar mattress since Feb. 2018 and after 2 hip replacements and 2 knee replacements and severe osteoarthritis everywhere else, I’m finally having good sleep for the first time. Often I wake up and think "I’m not in pain – can this be?" I highly recommend this mattress. Thank you.
Outstanding product with greater quality, and at a fraction of the cost, than a Tempur-Pedic! Getting ready to purchase another.
great mattress love it
I’ve had this mattress for close to a year now, and it is one of the best purchases I’ve made. I wake up refreshed and with no back pain like my old mattress. I greatly recommend you try Nectar out, you won’t regret it.
Mixed Feelings I love my Nectar – sort of. Though it took longer to arrive than anticipated, I loved this mattress immediately. It was far more firm than I expected. I was pleasantly surprised. Since it has arrived I’ve slept well on it except for one thing: every single morning when I wake up my lower back hurts. I sleep well, and long. It’s far more comfortable than my old mattress, and yet this issue persists. I can’t decide whether to return it or not. I can’t decide whether it’s the mattress’s fault or not. I’m just not certain. . .
Nectar Mattress Review 2020: Best Foam Mattress Sold Online?
Last Updated on March 25, 2020
Nectar Mattress Review
This budget-friend memory foam mattress has it all: advanced foam engineering, sleeps cool, good edge support… plus an industry-first LIFETIME warranty.
Great Choice for: Budget foam mattress shoppers who want maximum wallet protection.
Avoid if: You’re wary of startups or need something special. Otherwise, this is a great choice.
SleepDelivered.com is supported by our readers. When you buy through links on this page we may earn a commission. Learn more.
TheForever Warranty. That is the first thing that jumped out to me when I started researching the Nectar Mattress.
As most people would, I immediately thought this was a hyped statement with some big catch disguised by an asterisk.
But I discovered it is not a gimmick.
On their website, Nectar Sleep clearly states that the mattress is covered against workmanship and material defects for as long as you own it.
The second happy shocker is their return policy. They provide customers with a full year – 365 days – to test their mattress in their home.
The Nectar mattress has been featured in numerous top publications and won several awards. Many customers have a lot of positive things to say about it.
So… what is so special about this mattress – and is it worth your money?
Follow along for a full review.
What’s In This Mattress Review
Table of Contents
This page will take about 10 minutes to read.
Use this table of contents to skip to the features you care most about.
To return to this outline, touch↑ Table of Contents .
About Nectar Sleep
Nectar Sleep is led by veterans who have been working in the mattress industry for many years.They know the bad, the good, and the best of mattresses. Through their combined experience, they have designed a memory foam mattress that outperforms many others.
Their unique 1-year trial and lifetime warranty are genuine attempts at improving the customer experience.
Their main goal is to help people buy a quality mattress easily and affordably.
Nectar Sleep has dedicated itself to creating high-quality mattresses that are safe for customers and the environment.They only use CertiPur certified foams and stick to the highest manufacturing standards.
Also, the company works with various charities to give away returned mattresses to help those less advantaged in society.
The Nectar mattress is only available online at Nectar Sleep’s official website.
Make sure you buy from their website to enjoy the friendly return and warranty policies that come with the mattress. Be wary of warranties and used merchandise when buying on sites like Amazon or eBay.
The Nectar mattress engineering is top-notch, and its warranty and return policies simply cannot be beaten – which makes its bargain price so surprising.
You can’t break the $1,000 mark with this one. This is an incredibly good product for the price and warranty you’re getting.
Listed below is their latest price list with a discount applied (click a price to check for the latest deal):
If you’d like to finance your purchase, Nectar offers a program that doesn’t involve a credit check – you just need just a source of income.
This is a great option if you want to spread your payments, instead of paying it off at once.
Nectar provides free shipping via FedEx. Delivery takes up to 5 days, depending on your location.
Currently, the company does not offer any special shipping options, such as expedited shipping. But feel free to contact their customer care if you have any special shipping requests.
You also have the option of a white glove delivery service.This means that the mattress will be delivered, set up for you, and the old mattress is taken away.
This service costs $149.
Delivery & Unpacking
Nectar makes deliveries to all states in the contiguous United States as well as Hawaii and Alaska.
Delivery to these two non-contiguous states costs $150 per mattress while shipping to the rest of the US is free.
Depending on your location, the Nectar mattress will arrive compressed to your door in 1 to 5 days but may take a bit longer if there are too many orders. Whatever the case, the company will keep you updated all through the process.
Please note that this mattress is quite heavy, with the smallest weighing 70 pounds and the heaviest 120 pounds.
Luckily, Nectar offers the option of white glove delivery, where they will remove your old mattress and set up the new one for you.So you do not have to worry about struggling with the bulky mattress on your own.
If you want to set it up yourself, get a friend to place the compressed roll on your mattress frame (any type). Then, cut the package open and let it decompress on your bed platform so you won’t have to pick it up again 😉
If you have special delivery requirements, be sure to contact the company for clarification before you place an order.
Aesthetics and Styling
Like many of its competitors (Casper, Leesa, Lull, Endy, et al.), the aesthetics of the Nectar are simple and clean.
The softcover features a 2-tone color style with a white surface and gray side panels. The company’s name is stamped onto one of the shorter sides.
If you often leave your mattress uncovered, the clean aesthetics have a nice modern feel to them.For most people, however, the style doesn’t matter much since the mattress is covered up most of the time.
Nectar has been compared by dozens of expert reviewers and leading publications to Tempur-Pedic and other high-end memory foam mattresses. Like those more expensive brands,the Nectar makes use of premium materials and innovative technology to create a great sleeping experience.
I have to say; the Nectar mattress construction is notably more advanced than other budget-oriented foam mattresses sold online.
Here is a brief look at the most important technologies used in its design.
1. Gel-Infused Memory Foam
This is not exactly a new or groundbreaking technology. It has become more common, especially among companies that specialize in memory foam mattresses.
The principle behind using infused gel is pretty simple. The gel within the foam helps to quickly and effectively distribute heat throughout the mattress. This prevents the concentration of heat in areas that are in contact with your body.
Memory foam mattresses are notorious for their tendency to sleep ‘hot.’ Gel-infused foam tackles this problem quite effectively.
Unlike many other inexpensive foam mattresses, however, Nectar uses gel infused foam intwo of its four layersto ensure things stay cool through the night.
2. Breathable Quilted Gel Memory Foam
Nectar adds a second, quilted gel foam layer, which boosts the breathability of the entire mattress. No other budget foam mattress uses two comfort layers, as Nectar does.
3. Semi-Open Foam Cells
The second foam layer features asemi-open cell structure. This type of design balances between airflow and foam recovery.
Fully-open cell foam tends to sink too quickly and does not recover well. The mattress can end up sagging after just a few months of use.
On the other hand, closed-cell foams often trap too much heat, causing the mattress to sleep hot and to smell stale over time.
A semi-open cell structure provides airflow to keep the mattress cool and fresh while also ensuring that the foam can recover well after being slept on.
The Nectar is an all-foam mattress made of four layers, each featuring a different type of foam designed for a specific purpose.
These four layers plus the Tencel cover work together to provide good support, maximum comfort, and a good night’s snooze.
Here is a detailed look at each layer of the Nectar mattress and what it does.
1. Tencel-cotton Cover
Nectar’s cover plays an important role in the sleeping experience – as much as the other layers of the mattress do.
The Nectar mattress has a specially-milled cover consisting of Tencel and long-staple cotton.
The cover can be removed and washed with a mild detergent (or dry cleaned) as needed. If you somehow screw that up, Nectar promises to send you a replacement cover, free of charge.
Tencel is a type of fiber made with non-toxic chemicals. It is more comfortable compared to other fibers such as bamboo.
Long-staple cotton is a type of cotton often used in making fine luxury fabrics.
The quilted cover is excellent at breathability. By maintaining airflow, keeps the mattress cool and fresh all the time.
2. Quilted Gel Memory Foam (First Comfort layer)
This is the layer where most of the comfort and temperature control is provided.
According to Nectar, the quilting and use of gel improve breathability and heat movement.
Quilting creates a better airflow through the surface, which carries heat and moisture away from your body. The gel in the foam also helps to optimize the heat distribution process, ensuring the surface never gets too hot.
The foam itself is soft and very comfortable. It has that plush feeling that high-quality memory foam is known for.
3. Semi-Open Gel Memory Foam (Second Comfort layer)
The second foam layer in the Nectar mattress is also a comfort layer. This second layer makes it unique vs. similarly-priced competitors such as Leesa, Casper and Tuft and Needle.
In its second layer, Nectar usessemi-open-cell memory foamwith gel-infused. The company calls itsemi-open Lush Foam.
The gel and semi-open structure further improve on the breathability and heat transfer capability of the mattress.
To be honest, this is the first mattress I have encountered that devotes so much effort and innovation to combat the issue of overheating in its mattress.
The semi-open cell foam further allows the mattress to quickly regain its shape and size after you have woken up. This prevents sagging and is one of several reasons why the company has such a bold forever warranty.
4. Adaptive Hi Core Memory Foam (Support Layer)
In another sign of the company’s commitment to quality, they have used a type of foam often shunned by other manufacturers due to its high costs.
This support layer uses a denser foam than the other two layers at the top. This is because it is designed to support your body without sinking in.
It featuresadaptive memory foam,which can contour itself around your body angles and pressure points. It also ensures a natural alignment for your spine.
5. Base (Foundation Layer)
The base layer contains one of the secrets to Nectar’s confidence behind their warranty.
The foam in the base layer is rated at 2.2 ILD (Indentation Load Deflection, a measure of the hardness or softness of foam). Most other mattresses use a 1.5 ILD or lower foam in their base.
With such a high-density foam, it is no wonder that the mattress carries alifetime warranty.
At a time when all of us are worried about chemicals in commercial products, the issue of off-gassing has become increasingly important when buying a mattress.
Off-gassing occurs when a new mattress releases chemical fumes.
A few years back, these fumes contained trace amounts of toxic gasses called VOCs, or volatile organic compounds.
With most mattresses today, however, the smell is harmless and just a result of the foam being freshly manufactured.
Nectar has tried to minimize the new-mattress smell as much as possible, but, like most foam mattresses out there, it does emit a faint new-mattress scent for a day or two. You will most likely not notice it.
If you are extra sensitive and find the smell unpleasant, leave the mattress standing against a wall in a well-ventilated room for 24-48 hours.
When it comes to overall sleeping experience, Nectar is near the top compared to the many memory foam mattresses sold online.
Nectar’s use of superior foam materials and two comfort layers does improve the memory foam experience.
The gel used in the top two layers plus the breathable top cover provides outstanding temperature control.
Support is good for this price range, too. Lots of customers report a positive sleeping experience – I agree.
So let’s dive into the sleeping experience a bit deeper – we will look at include firmness, sinkage, motion transfer, and temperature control.
Read More Reviews at Nectarsleep.com
Nectar Mattress Firmness
Instead of creating different firmness levels to suit different preferences, Nectar has created a single mattress that works for most people.
The soft top two layers combined with the denser bottom two layers give the mattress abalanced plush-yet-supportive feel.
It’s soft enough to help you relax and firm enough to support your body.
On a rate of 1 to 10, with one being soft and ten hard, I would rate the Nectar mattress at a 5 to 6 on the firmness scale. This is the sweet spot that 80% of sleepers will be comfortable with.
If you’re afraid of buying a mattress sight unseen, only to find out it is not right for you, then Nectar’s generous 1-year return period is there to protect you.
Many budget foam mattresses have too much sinkage. Sleeping on a bed with too much sinkage feels like you are sleeping in a swamp and can seriously affect your health because of poor support and spinal alignment.
Nectar has engineered its mattress to achieve a moderate of sinkage. This mattress hugs your body without locking it into place, and it creates a comfortable, plush feeling without compromising on support.
Another important issue is motion transfer. This happens when a couple shares a bed, and one of them moves – and the disturbance reaches the other person.
Like most memory foam mattresses, motion transfer in the Nectar is minimal. You don’t have to worry about disturbing your partner at night.
With all that the company has done to improve temperature control, it’s not surprising there are no hot/cold issues with the Nectar mattress.
I found this mattress to be on-par with many latex mattresses, to be honest.
There’s no need for a cooling pad.
Nectar Mattress Warranty
It sounds unbelievable for a budget-priced foam mattress, butNectar offers alifetime warranty.
There is no catch. Standard terms do apply, however. The mattress has to be used properly, must have the original buyer, and only workmanship and material defects are covered.
Additionally, the warranty states that in the first five years, the company mayreplace or repairthe mattress for free.
After the initial five year period, everything is still free, but you will have to cough up a $50 transportation fee each way. This fee is waived if the mattress has manufacturing defects.
Most mattress manufacturers offer a 10-year or 15-year warranty, with high-end mattresses often carrying a 20- or 25-year term.
Offering a lifetime warranty for such a low-cost mattress is quite a bold move. I don’t know of another company offering this.
It appears that Nectar made their mattress with the best materials and an especially strong foundation, which may warrant that level of confidence.
Read The Warranty at Nectarsleep.com
Nectar’s return policy is just as generous as their lifetime warranty – and equally unique among online mattresses.
For traditional in-store bought mattresses, buyers are often subjected to 30-day return policy. Returning a mattress to a store also usually involves paying a restocking fee.
Most other online mattresses offer a 60-120 day return period with a hassle-free return process.
But Nectar goes a step further –you can return your Nectar mattress hassle-free for up to a full year after you buy it.
The return process is easy and fast. You can opt to receive another mattress or get a full refund.
Returned mattresses are recycled or given to charity, depending on local codes.
Pros and Cons
- One of the best budget foam mattresses I’ve reviewed, with an excellent all-round sleeping experience.
- High-quality materials.
- Same price as Casper, Tuft and Needle, et al. – but with a FAR better warranty.
- This mattress is heavy. If you do not want white glove delivery, you’ll need a friend to help you with setting it up.
- Only one firmness level.
The Nectar Mattress is Perfect for You If…
You are looking for a high-quality memory foam mattress at a reasonable price & you want to protect your investment – forever.
The Nectar mattress is near the top of its class in terms of product quality and sleep experience.
The best part is that you can own one for as low as $400. The most popular choice, Queen Size, costs just $699. This is far less than what you would pay at a store.
And just try getting a 1-year return and a LIFETIME WARRANTY from a retail store…
Nectar Mattress FAQs
How do I clean the Nectar mattress?
Nectar recommends that you do not remove the mattress cover. If it stains or gets dirty, spot clean it with cold water and mild detergent.
A waterproof mattress protector is the best way to prevent the cover and the mattress from getting dirty.
Do I need to flip or rotate the Nectar mattress?
Because Nectar is a single-sided mattress, you do not need to flip it.
You also don’t need to rotate it. But if you have a significant weight difference with your partner or sleep alone on one side of the bed, rotate the mattress every 3-6 months to even out wearing across the mattress.
Where is the Nectar Mattress manufactured?
The Nectar mattress is manufactured in China but has all the necessary certifications for sale in the United States.
Additionally, they use CertiPUR-US certified foam, which means the Nectar mattress doesn’t contain any harmful chemicals such as formaldehyde and ozone depleters.
Which is the best bed frame for the Nectar Mattress?
You can lay the Nectar mattress on any type of support as long as it is sturdy. This includes a slatted foundation, bed platform, or box spring.
You can order a metal frame, adjustable base, or foundation from Nectar when you buy the Nectar mattress.
Does the Nectar mattress work with an adjustable base?
How easy is it to set up the Nectar mattress?
The hardest part is getting the mattress inside and onto the bed. That’s because it’s heavy. So even though it comes rolled up in a compact box, you’ll need help carrying it to your bedroom.
But once it’s on your bed frame, unboxing and unrolling it is easy. Give it a few hours to fully expand and off-gas.
If you live alone or don’t have time to set it up, pay for White Glove delivery. Nectar charges a flat rate of $149, which includes in-home mattress setup and old mattress removal.
Other Nectar Products
Nectar Lush Mattress
Lush is the newest mattress from Nectar. It’s a luxury version of the original Nectar mattress, and the higher price tag reflects this.
The Nectar Lush mattress is 12” thick with three foam layers: gel memory foam for cooling and pressure relief, Energex foam for responsiveness and support, and a high-density base for deep compression support.
The three layers are wrapped in a cooling cover. The cover and the gel memory foam regulate temperature, especially for hot sleepers.
Shipping, trial, and warranty policies for the Nectar Lush mattresses are similar to those of the original Nectar mattress. This includes the generous 1-year in-home trial period and the lifetime warranty.
Being a luxury foam mattress, it is noticeably softer than the Nectar mattress. It hugs your body more closely and easily contours around your curves and pressure points.
It’s comfortable for most types of sleepers. But we don’t recommend it for heavier sleepers and stomach sleepers because of the increased sinkage.
If you are looking for a good quality support base for your new Nectar mattress (or any other mattress), Nectar offers three options.
Mattress foundation:A sturdy solid pine and spruce foundation that can be assembled quickly with no tools. The Nectar foundation comes with free shipping (the contiguous US only) and a 3-year warranty. A queen size costs $250.
Metal frame:If you prefer stronger and longer-lasting support, we recommend the Nectar metal frame. It is made from steel and includes a center support beam. The frame is easy to set up with no tools needed. Note that you must pair it with a foundation or box spring. The metal frame comes with a 3-year warranty.
Adjustable Frame:Nectar’s adjustable base provides multiple sleeping and reclining positions for customizable comfort. These include zero gravity, TV recline, and head up or foot up.
The base also comes with a three-zone massage system as well as a wireless remote and USB ports to recharge your devices.
A queen size costs $799. Couples can order the $1,298 split King that allows you to adjust each side of the bed separately.
By the way, for $149, Nectar can set up the adjustable frame for you and remove the old frame.
If you are buying a new mattress, you might as well get some new bedding to go with it.Here are the ones you can order on Nectar’s official website when you buy the Nectar mattress.
Nectar Sheets:Nectar’s sheet set includes one fitted sheet, one flat sheet, and two standard size pillowcases. You can choose a cotton or Sateen fabric.
Nectar memory foam pillow:Nectar’s memory foam pillow easily adjusts to your sleeping style to provide the best neck and head support.
It has a pillow-in-pillow design. The inner pillow is firm to provide support while the outer pillow is plush for contouring. You can remove/add stuffing in the outer pillow to adjust thickness and firmness.
A Tencel cooling fabric keeps you cool and sweat-free, no matter which side of the pillow you sleep on.
The Nectar Pillow costs $75. Dimensions are 29” x 17” x 5.5”.
Nectar mattress protector:If you don’t already have a waterproof mattress protector, we highly recommend buying this one when you order the Nectar mattress. The Nectar mattress protector is fully waterproof and is resistant to allergens like dust and mold.
The protector is also machine washable.
Nectar weighted blanket:Struggling with insomnia? Do you spend your nights tossing and turning? A weighted blanket can help.
It feels like a cozy cocoon weighing you down. Research has shown that weighted blankets calm people down, helping them fall asleep faster and sleep deeper.
Nectar’s weighted blanket is designed for use by a single adult. It measures 74” by 47”. So if you sleep with your partner, you’ll have to get two weighted blankets.
It weighs 20lbs, which is ideal for people weighing between 180lbs and 220lbs.
The weighted blanket comes with a quilted cover that is removable and machine washable.
The cover is made from cotton, while the blanket itself consists of a polyester velvet outer, a polyester lining, polyester filling, and silicon dioxide beads to weigh it down.
With so many bargain foam mattresses for sale online today, it is rare to find a standout deal like this.
But Nectar has set itself apart. Their product is really good, their warranty and return policy can’t be beaten – and the price is right.
Even in the crowded online foam mattress segment, I wouldn’t be surprised to see Nectar grow their customer base fast simply due to their unique guarantees.
The fact that their mattress is really good is just the icing on the cake.
Where To Buy
Buy direct from Nectarsleep.com to obtain the best warranty and return policy.
More Nectar Mattress Comparisons:
Save BIG On Your Next Mattress Purchase
Join our mailing list and get my LATEST COUPONS delivered immediately!
Nectar Mattress Review
|✔️Mattress Advisor Score:8.7/10|
|✔️Type:Gel Memory Foam|
|✔️Free Shipping & Returns|
|✔️365-Night Sleep Trial|
$399 of FREE Accessories with Every Mattress!
In This Article
The bottom line:The Nectar mattress is a great choice for any type of sleeper who is looking for a memory foam mattress on a budget. With its generous full-year trial period and lifetime warranty, you can be confident that you won’t regret your Nectar purchase.
Who Is the Nectar Mattress Best For?
|Nectar is best for:||Nectar may not be best for:|
Nectar Mattress Review Highlights
The Nectar mattress is one of the best budget mattresses you can buy online. This memory foam mattress has a long history of happy customers who sleep soundly each night. In this review, we’ll tell you everything you should know about the Nectar – including sizes, price , customer feedback, and pros and cons – to help you decide if this mattress is right for you.
Read on to learn why the Nectar mattress is such a great value.
What we love about the Nectar:
- It’s one of the best mattresses for side sleepers due to its pressure relieving properties.
- The Nectar mattress has a happy (and well-rested) customer base – they have overwhelmingly positive reviews and fewer than 3% of customers end up returning their mattress.
- Nectar’s proprietary cover is specifically designed to keep out dust mites.
- Nectar is so confident that they make the best mattress for the price that they offer a lifetime warranty and sleep trial period that lasts an entire year.
- You can already purchase the Nectar at a reasonable price point, but they often run discounts and special offers to sweeten the deal even more.
Video Review of the Nectar Mattress
Take a look at our Nectar mattress review video and see how it performed in our testing to help you determine if this could be the mattress for you.
Note:At the time of our testing, we spoke with customers who were experiencing a 2-4 week waiting period for their mattress to be delivered. We have since confirmed that Nectar switched their supplier and is now shipping mattresses the same day that orders are placed. Additionally, the price for a queen mattress is now $799.
Mattress Advisor Score for the Nectar Mattress
See how the Nectar mattress scored in each of our tests. We rate each factor on a scale of 1-10, with 10 being the best. Then, we calculate our final Mattress Advisor score using a weighted average. You can learn more about our review and scoring process here.
|Mattress Advisor Test||Score (Out of 10)|
⭐Total Score for the Nectar Mattress: 8.7/10⭐
Nectar Performance Highlights
- The first couple of things that set Nectar apart from other mattresses are thesleep trial periodandwarranty. Nectar certainly beats out competition by offering a full calendar year to try out their mattress and a warranty that lasts as long as you own the mattress. Typically, we see trial periods around 100 days and warranties that last for 10 years or so.
- Motion isolation:Nectar does a good job of isolation movement, which is great if you share the bed with someone. If they move around or get up in the middle of the night, you’ll feel minimal disturbance on your side of the bed.
- Pressure relief:Nectar scored an 8.5/10 for pressure relief, meaning it will appropriately cushion pressure points like hips and shoulders that are more prone to aches and pains. This makes it a great option for side sleepers.
- Responsiveness: While the Nectar is a memory foam bed , it still scored high in responsiveness. You can think of responsiveness as freedom of movement, so if you toss and turn throughout the night, the Nectar will adjust to your sleeping positions accordingly.
- Edge support:For a foam mattress, Nectar also scored high in edge support. If you’re an edge-of-the-bed sleeper, this will help prevent you from rolling off.
- Be aware that your Nectar mattress may have a mild scent when you unbox it – this is normal and should go away within a few hours.
- Nectar is one of the few mattresses in its category that is not fully made in the US: its products are sourced from all over the world and are compiled and made overseas. They are then sent to the Nectar warehouse in Kent, Washington where they are prepared for shipping.
- Because of its all-foam construction, some customers claim that the Nectar mattress can sleep hot. The Nectar is constructed with a cooling cover and breathable foam layers, but it won’t allow for as much air circulation as an innerspring or hybrid mattress will.
Learn everything you’ll need to know about the Nectar mattress to find out if it’s right for your sleeping preferences and budget.
How Firm is the Nectar Mattress?
The Nectar mattress falls around a6 out of 10on the firmness scale, which is considered medium-firm. This firmness is ideal for most sleeping positions since it’s not too firm and not too soft.
Which Sleeping Positions Does the Nectar Mattress Support?
The medium firmness of the Nectar mattress coupled with its responsive surface and pressure relieving properties make it a great option for all sleeping positions: side sleepers, stomach sleepers, back sleepers, and even combination sleepers, or those who change positions throughout the night.
Does the Nectar Mattress Sleep Hot?
While the Nectar mattress is designed with breathable foam layers, it does not have the same level of airflow as innerspring or latex mattresses. It is better than traditional memory foam but can still trap body heat throughout the night. Because of its responsive and supportive layers, you won’t sink as deeply into the mattress as you would a pure memory foam mattress, which helps with temperature regulation. If you tend to run hot at night, opt for cooling sheets and a light, breathable comforter on your Nectar mattress.
How Much Weight Does the Nectar Mattress Support?
The Nectar mattress supports up to 705 lbs. of weight on a queen size mattress, which is about 350 lbs. on each side. This means that Nectar supports most types of sleepers.
What Foundations or Bed Frames Can be Used with Nectar?
The Nectar mattress is compatible with most mattress foundations including solid and slatted platforms, adjustable bases, box springs and bunkie boards. Just make sure your foundation is in good, sturdy condition.
The Nectar mattress can also be used on the floor, but you do risk contamination and added exposure to dust or bacteria. Putting your mattress directly on the floor can also make it harder to get in and out of bed.
What is the Nectar Mattress Made of?
The Nectar mattress is constructed with four layers of premium foam that offer pressure-relieving support and appropriate weight distribution, plus a cooling cover. All foam layers in the Nectar are CertiPUR-US certified, meaning they meet rigorous standards for emissions and durability.
- Memory foamquilted cover:Plush top layer that is soft and cushioning
- Gel memory foam:Delivers equal weight distribution and pressure relief
- Adaptive hi-core memory foam:Supports the body and prevents too much sinking
- Base layer:Serves as a stable foundation and provides additional support
- Bottom cover:Prevents slippage on your frame or foundation to ensure mattress stays in place
Nectar Mattress Sizes, Dimensions and Pricing
|Twin||39″ x 75″ x 11″||45 lbs.||$499|
|Twin XL||39” x 80” x 11″||48 lbs.||$569|
|Full||54” x 75” x 11″||68 lbs.||$699|
|Queen||60” x 80” x 11″||74 lbs.||$799|
|King||76” x 80” x 11″||89 lbs.||$999|
|Cal King||72” x 84” x 11″||89 lbs.||$999|
*Prices do not reflect exclusive offers or discounts. Click below to see the best price for the Nectar mattress.
Nectar Mattress Unboxing
Nectar arrives at your door in a tall rectangular box. It can be a bit heavy, so we suggest a team lift when taking it up the stairs. Though it comes with a tool to help you unwrap it, it took us about 5 minutes to completely unbox Nectar and free it from the plastic. Nectar also had an off-gassing odor, so we recommend letting the mattress air out for a few days before putting sheets on.
To see the full unboxing process, check out our video review of the Nectar mattress.
Check out all the purchasing details you’ll need to know when you decide to buy a Nectar mattress.
|Delivery||Ships free and arrives to your door within 2-5 business days|
|Trial Period||365 nights|
|Warranty||Lifetime warranty for as long as you own the mattress|
|Return Policy||Free returns|
|Financing||Available through Affirm|
Learn more about Nectar’s parent company Resident and their policies.
Nectar Mattress Shipping and Delivery
Shipping the Nectar mattress is free to the continental U.S. For locations such as Alaska and Hawaii, there are additional costs. You should get your new mattress in about 2-5 business days.
Nectar does offer white glove delivery and removal of your old mattress for an additional fee: $149 for white glove delivery and $49 per additional item set up. This also may tack on the time it takes to receive your mattress.
Nectar Mattress Sleep Trial
Nectar offers the most generous sleep trial period we’ve seen in the bed-in-a-box mattress game (3 times longer than the industry standard!). The 365-night trial period starts 30 days after Nectar has been delivered to your door (roughly the length of the break-in period).
At any point during this sleep trial, you can return or exchange your Nectar mattress for free.
Nectar Mattress Warranty
A Nectar warranty is a forever warranty ; it’s good for as long as you own the Nectar mattress. Simply put, if your mattress breaks from normal use or it forms impressions 1.5” or deeper, they will replace it at no cost to you.
Nectar Mattress Customer Service
Nectar’s customer service is fairly easy to get in touch with. Have a quick question? Chat with a human online. For something more in-depth, you can call them at (888) 863-2827 or email at [email protected] .
Here’s what some customer had to say about the service they received with Nectar:
- “After many months of use the mattress has been just what I needed to eliminate pain in my back and knees while sleeping. It keeps me level regardless of position but conforms to my body at the same time thus eliminating pressure points. Quality is exceptional in my opinion.Very happy with the purchase and customer support.Highly recommend.” -Michael
- “I ordered the Split King Adjustable Bundle yesterday around noon. This set includes 2- XL adjustable frames, 2- XL mattresses (w/pillows), 2- XL mattress covers, and 2- XL sheet sets. Believe it or not, in just 24 hours I received everything except for the sheet sets! I was told it would be about 7-10 days.Now that’s incredible customer service!” -JoAnn N.
Nectar Mattress Return Policy
To return your Nectar mattress, contact Customer Care, and they will walk you through the process. Depending on your location, your Nectar will either be donated or taken to a local disposal location. After the return is complete, you will receive a full refund.
Nectar vs Nectar Lush Mattress
Which bed should you purchase? That’s the question we’ll answer in this Nectar Lush vs Nectar Original comparison.
|AT A GLANCE||PRICING||HEADLINE|
|The flagship Nectar mattress is a comfortable memory foam bed that is a great choice for budget shoppers. Besides being more affordable, it’s also the firmer option between the two.|
|Check Best Price||The Nectar Lush is the next step up from the standard Nectar mattress. While it is more expensive, it’s also the softer and more pressure relieving option, which makes the bed ideal for side sleepers.|
Before we get into the juicy details, let’s quickly cover some of the areas of overlap between these two beds. That way you have a solid foundation of knowledge before we dive into the differences.
- Company Policies– Both Nectar beds come with free shipping, free returns, a 365 night trial period and a 10 year warranty. Just so you know, these policies are above and beyond what most bed-in-a-box companies offer.
- Memory Foam Feel– This is the big thing to know with these mattresses. Both the flagship Nectar and Lush beds have what we call a dense memory foam feel. As you lay down, you’ll feel the top memory foam layers on both beds conform to your body’s shape. If you like this sort of feel, which a lot of consumers do, you’re in the right place. If you’re not a fan of memory foam, we’d recommend taking a look at our reviews of the Casper, Leesa or GhostBed mattresses. These beds have more of a neutral-foam feel overall.
- Ideal Body Types– Given these two beds are comprised entirely of foam layers, they’re best suited for small and medium sized individuals. If you’re a larger person (more than
230 pounds), we’d recommend taking a look at the DreamCloud mattress, which is a hybrid bed from Nectar’s parent company.
Those are the major commonalities between the two mattresses. Now it’s time to dive into why you’d want to purchase the Original Nectar over the Lush and vice versa.
We hope you found the video above helpful. As always, we’ve complied even more details below to help you decide between these two mattresses.
- Folks who like the feel of memory foam
- All types of sleepers, but back and stomach sleepers in particular
- Consumers with a budget of $800 or less (queen size)
- Individuals who prefer slightly firmer mattresses
w/ Mattress Purchase
w/ Mattress Purchase
Four Layer All-Foam Design
The standard Nectar mattress ismade up of four foam layers that total 11″ thick. He’s a quick summary of each layer from bottom to top.
- Dense Support Foam
- Adaptive Hi Core Memory Foam
- Gel Memory Foam
- Quilted Memory Foam Cover
A peek inside the flagship Nectar mattress
As you will discover later, the Nectar Lush mattress has a slightly different design, albeit some of the materials are very similar.
The Standard Nectar Mattress Is Cheaper
This will likely be the deciding factor for a lot of consumers who are considering these two beds. The flagship Nectar bed is considerably more affordable than the Nectar Lush mattress.
The MSRP for the standard Nectar mattress ranges from around $500 (twin) to $1,000 (king), while the Lush goes for anywhere between $1,100 to $1,800 for the same sizes. We’re not mathematicians here at the Slumber Yard but even we can see there is a major price difference between the two.Bottom line, if you’re working with a tight budget, the standard Nectar mattress is the way to go.
By the way, we should mention that Nectar regularly runs sales and promotions. The prices we listed above are not what you’ll likely end up paying come checkout. In most cases, you can expect to receive at least $100 of your purchase. Plus, the company usually almost always throws intwo free pillows with each purchaseas well. You can check the Nectar website for current pricing and promotions.
Difference In Firmness
Although both mattresses have a memory foam feel, they’re slightly different. The main difference boils down to firmness. In short, we thinkthe standard Nectar mattress is a couple notches firmer than the Nectar Lush. Here’s where we think it lands along the firmness scale.
Bottom line, if you tend to prefer firm beds over soft ones, you’ll most likely be happier with the standard Nectar mattress.
Keep in mind, firmness is a subjective topic. Larger individuals generally think beds feel softer than small and medium size individuals. The reverse is obviously true as well. Petite individuals generally think beds feel firmer than heavy individuals.
Sleeper Type Analysis
Let us be very clear, we think the Nectar mattress will work for all types of sleepers. That includes side sleepers, back sleepers and stomach sleepers.
Good choice for back and stomach sleepers
However, given its firmness profile,the standard Nectar mattress definitely skews a little more towards back and stomach sleepersthan it does side sleepers. The bed overall provides a good amount of support under your lower back and trunk. Therefore, between the two beds, we’d have to give the edge to the flagship Nectar mattress when it comes to people who spend the majority of the night on their back or stomach.
Free Shipping & Returns
365 Night Trial Period
Free Sheets or Blanket
Nectar Lush Mattress
- Fans of memory foam
- Individuals who prefer slightly softer beds
- All types of sleepers, but side sleepers in particular
- Consumers who are willing to spend a little extra
Foam Construction With Some Extras
Like the Nectar mattress, the Lush is made entirely of foam. The bed technicallyuses one less layer than the standard Nectar mattress, but is one inch thicker. Here’s a quick rundown of the different layers starting from the bottom.
- High-Density Base Foam
- Energex Foam
- Memory Foam
The different layers within the Nectar Lush mattress
Besides the use of Energex foam (a common alternative to memory foam that is more responsive), the Lush also incorporates a couple other differentiating factors. Namely,the bed uses a special material named AquaCool over the center third of the top layer. This material is designed to help regulate the temperature under your trunk, which is normally the area of the mattress that holds the most heat. Additionally, the Lush mattress also has a cooling cover that is supposed to further help regulate your sleeping temperature.
Nectar Lush Is Softer
As we mentioned earlier in this review, the Nectar Lush is a bit softer than the standard Nectar mattress. We thinkthe bed rates out somewhere near the middle of the firmness scale. It’s of course going to depend on your particular body, but if you really wanted us to try and pinpoint a rating, we’d say it lands on the softer side of medium.
The key takeaway here is that if you tend favor soft beds over firm ones, the Nectar Lush is the right choice.
More Ideal For Side Sleepers
In most cases, side sleepers typically like softer beds that provide more pressure relief for their hips and shoulders. With firm mattresses, side sleepers can sometimes find the surface of the bed too harsh and ultimately experience discomfort around their pressure points.
In the case of these two beds, the Nectar Lush is definitely the more ideal choice for side sleepers since its more in line with the first statement above. We find the surface of the Nectar Lush to be very soft and pressure relieving.If you spend the majority of the night on your side, we’d highly recommend at least considering spending the extra money for the Lush.
The Lush mattress provides lots of pressure relief for side sleepers
For the record, we think Lush will also work for back and stomach sleepers as well, it’s just not as ideal as the standard Nectar mattress.
Conclusion: Nectar vs Lush Comparison
You’ve reached the end of this comparison. Hopefully you have a much better understanding of not only the areas in which these two beds overlap, but also where they differ. If you’re still unsure of which bed to get, ask yourself the questions below. Your answers will guide you in the right direction.
What is your budget for a new mattress?If you answered by saying around $1,000, then the standard Nectar mattress is the answer. If you answered by saying, “I don’t have one, I just want a restful night of sleep”, then move onto the next question.
What is your firmness preference?In other words, historically, do you like soft or firm beds more? If you answered firm, then the flagship mattress is the way to go. If soft was your answer, then the Lush is the way to go. If you’re indifferent, then move onto the last question.
What is your primary sleeping position?If you’re a primary side sleeper, we’d recommend the Lush. If you’re a primary back or stomach sleeper, we’d recommend the standard Nectar mattress. If you’re a combo sleeper, both beds will work and then it truly does come down to what amount you want to spend.
That’s all we have for you. Hopefully we armed you with information necessary to make a decision. You can always check out more of our mattress comparisons if you’re still undecided.
Nectar Mattress Complaints: Don’t Order It Before Reading This….
Before buying a mattress it’s always good to check what other people’s experiences have been. Today we’re going to discuss the Nectar Mattress complaints. As it’s a popular mattress – but there’s no place where all the complaints to-date are listed.
So we searched around the internet for Nectar Mattress complaints. And here’s a list of what people find wrong with the mattress. (since it’s a Nectar mattress complaint list, I had to let go of all the glowing happy customer reviews).
I suspect that around 10% of reviews I saw about the Nectar Mattress were complaints. So if you’re thinking of getting the mattress, you can take a look on this page what most people say. But bear in mind that these are only the negative ones.
Nectar mattress complaints
After doing my research I’ve seen that the majority of Nectar Mattress complaints areabout the delivery time. There were few to no complaints about how the mattress actually sleeps. So that’s a thing to keep in mind.
The company promises to deliver your mattress within 5 days (in the U.S.), but often customers have waited longer before they got their mattress. One case even saw a woman waiting more than a month – and cancelling the order as a result.
Now, the main reason why shipping times have been so long in the past was most likely because the company had received a large amount of orders. And they had to finish their backlog before being able to send out new mattresses.
However, I’ve recently read that the company has cleaned their act (in regards to shipping and production). And that they have learned to handle their new popularity. So the chances that your mattress will be delivered late are small. (but it can still happen, of course. Like with every other product that gets delivered to your home.)
My opinion is that if the most common and harsh complaint is that the mattress takes a while to deliver – and we’re talking about a company that’s growing fast – there’s not much to worry about (when talking about the actual quality of the mattress).
But without further ado. Let’s dive into the Nectar Mattress complaints! I’ve divided them into easy-to-read sections, so you can clearly look at different aspects.
Nectar mattress complaints: delivery & setup of the mattress
“Good luck to all of you that are waiting for your Nectar mattress. I ordered mine on March 1st. I finally cancelled the order yesterday, April 6th. I received a couple of emails saying it hadn’t shipped but nothing about when it would. The refund has not hit the bank yet and they haven’t even sent a cancellation confirmation. I’m settling in for a long battle to get my refund.” (source)
“Not long ago a friend of mine told me she had bought a Leesa mattress and she could hardly stand the off-gassing “new mattress” smell. That had me worried about this new mattress because my husband can be sensitive to particular odors.
The smell of the new mattress really wasn’t noticeable as I was getting it set up, but it was there when I put my face against it, and it was still there when I went to bed that night.
The off-gassing from the Nectar mattress did go away, though! It took about 3 days, and it was only apparent when laying right on it.” (source)
“ I ordered mine sometime in the middle of February with the white glove service. It finally shipped and arrived at the delivery service on the 4th, but I have yet to receive a call from anyone about delivery. I spoke with a Nectar Sleep rep and they could only tell me when it shipped. I contacted the delivery company Manko yesterday, and they couldn’t find my order. I called Nectar Sleep again and they took my number and email and said they would contact the delivery service. Needless to say, the white glove service isn’t worth it. I just want a bed or my money.” (source)
“ ^ – This is a copied message from another reddit sub but I want to inform you guys what you’re getting yourself into. I wish I saw this before I went through all the trouble with this company. I purchased the mattress on May 21st with the so-called “$125 + 2 pillows” which I later found out is doesn’t ever expires. NECTAR immediately charged me and after a week let me know it was delayed…
Being a patient person, I asked at the second week how it was doing. They said sorry and that it was going to be further delayed and that I should expect shipment within 24 hours. Didn’t happen and in the middle of the third week after I threaten to cancel if I didn’t get tracking number they responded that it was delayed and will be given within 24 hours. More than 24 hours later I get the tracking number but guess what…
After SEVEN days the shipment was at the same location! The company gets the label but doesn’t move inventory. Long story short, they lied to me three more times about inventory movement but I think people are catching on their scam so they can’t ship inventory. I have a theory that they use new orders to fulfil previous backlog orders.
Anyway, I finally called my bank to get the money wired back and have an investigation done on this transaction. I also filed a FTC report.; hopefully, they shut this company down from scamming more folks. If any of you file a class action lawsuit against NECTAR from targeting the Amercian people, you have my support.
Don’t take the unnecessary risk to save a couple of bucks and just because some got theirs mattress. I learn the hard way that if something is too good to be true, it more than likely is.” (source)
The following Nectar Mattress complaints were comments underneath the following YouTube video. Feel free to check out the video if you want to hear an actual customer service call with Nectar (starts at 10.30).
“I ordered my mattress and got it a lot later than they stated :/ however the big problem that i’ve had is the smell of the mattress. Even after allowing it to air out, 6 weeks later it still has a heavy chemical smell.”
“I ordered mine 3 weeks ago and still haven’t received it! There logistics department is UNREAL incompetent. What did customer service tell you each time you called to ask where your mattress was? Every time I call they say my purchase is under investigation LOL. Why in God’s name does a paid for purchase need to be investigated. I feel like it’s a crime to purchase something from these people.”
“ I placed my order on April 10 2018 and the shipping issues have me frustrated already ! I get all excited thinking Im getting home to a new bed just to find out that the bed got shipped back
I just want a good night sleep lol
this will be the 3RD TIME GETTING IT RESHIPPED ,”
“FYI, they don’t come and get your mattress back, Nectar just has someone come over and get it and they donate it off to charity or dump it. It’s illegal to resale a used mattress.”
“ Just something I feel a lot of people don’t really consider about these 100 – 365 day trials. The company is banking on you not keeping your old mattress. Who wants to keep a second mattress laying around for several months to a year just incase they don’t like the new one that far down the road? “
“They know this and expect most people will get rid of their old one, which will make them more reluctant to send the new one back. It’s still a great thing to have a trial, but consider the reality of actually making that trial work.”
Nectar mattress complaints: comfort
“ EDIT: So I took the dive and ordered the Nectar. I’ve had it for about 3 weeks now. For the most part I do like it. As far as the feel goes I love it. I don’t wake up in the middle of the night, and I fall asleep faster. It does make it harder to get out of bed in the morning ◕‿↼. It has a good balance of cradling you for the first few inches, and then supporting you so you don’t feel like you are in a hammock. I weigh about 245 lbs, so a lot of softer memory foams felt like I was sinking too far into them. I’m naturally a warm sleeper, and switching from a traditional spring mattress to a memory foam is going to increase the temperature retention, no matter what kind of gel or tencel tech it has in it. It’s not unbearable, but it is a little uncomfortable. Although I am switching from a comforter to a lighter weight quilt soon and hopefully that may solve the problem. There was some off gassing, but it dissipated within a couple of days. Overall I would recommend this mattress as it is currently, I’ll periodically try to update this if there are any changes. (source)”
“Both the Nectar and Casper mattresses struggle when it comes to providing edge support. These mattresses do not have any design elements that are meant to bolster the foam at the edge, and because of this, it may feel unstable or that the foam is giving way when you sit or lie down at the edge. (source)”
Nectar mattress complaints: customer service
“I expect they will honor it. I had a problem with delivery and set up and they refunded me the cost of that. Then they offered to reimburse me the cost of a mattress topper when my wife wanted to try that. Overall, even though I had a couple of issues, they made every effort to accommodate me. I don’t expect to have to use the return policy, but I have until 2018 to decide. Good luck. (source)”
“ My advice is to stay away from nectar. Nectar Sleep is nothing but a scam. The are just a distributor of a Chinese made mattress and are making money off of lying and ripping off anyone who is stupid enough to believe them. They have terrible customer service. After trying to contact them for more than a week to cancel/refund my order because they kept lying about the shipping date, they are still ignoring me. I’ve had to resort to filing a complaint with the BBB. When I was looking for a mattress I tried to buy this one. When I placed my order I was told that it would ship by 5/11. 5/11 came and went and I reached out to the company, and their reply was it would definitely ship 5/13. On 5/14 I emailed asking to confirm the mattress shipped. They email back it did shipped, so I asked for a tracking number. Then they emailed back that it would ship soon. Getting concerned about the conflicting emails I requested that they cancel my order and refund my money. I have yet to hear back from them after sending several more emails and leaving multiple voicemails. I’m very unhappy with this company and suspect there is something fishy going on. I’ve tried contacting the company through Facebook as well but they have blocked me and have deleted my reviews. (source)”
“I’ve never experienced more polarizing reviews than with Nectar. Almost 90% of the negative reviews come from criticism of their customer service (which has been just okay for me), shipping dates, or hyper scrutiny of their business practices. Not actual comfort or quality of the mattress.
I ordered my Nectar about 2.5 weeks ago. Finally received it Tuesday of last week. So it took a little longer than originally advertised. This delay was attributed to the large influx of orders they received from their sale. Not too unusual.
It’s comfortable. I’d say a 7 out of 10 firmness. It’s getting warmer where I live and the bed sleeps cooler than any other memory foam I’ve experienced. It supports me where it needs to, and I don’t wake up in the middle of the night anymore. I find it to be a very nice quality mattress for the money. My back aches and shoulder pain have gradually faded… but I was sleeping on a 7 year old spring before.
Customer service varies from somewhat responsive, to responsive, to absent minded for me. They did inform me of the delay, which wasn’t awful. Also, the chat personnel on the website seems somewhat helpful these days too. I asked for a refund to see what that process would be like (simply because I was curious, I do not intend on returning my mattress yet..) I had a response in chat and a follow up email requesting my order number and info within minutes of closing chat. That’s all the further I’ve taken the process as I intend to keep the mattress.
The negative reviews are so incendiary I expected a heap of shit to roll out of the delivery package. The bed is good. The customer service needs work. Far from a scam as some claim. (source)”
“ I ordered a mattress back in the middle of January 2018. I accepted that is would not be delivered until February 2, 2018, due to the large number of orders. The 888 number goes unanswered. The only way to get in touch is via the online help. After four missed ship dates, I requested a refund. They said okay, but it would take two days to process. I let four days pass and get no refund. Again, per online chat, it cannot be processed until the bed actually is ready to ship.
Based on the fact that we are nearly a month and a half without shipment, I will never get a refund. This refund process is either a lie or just simple stupidity. Nectar as a company cannot deliver. (source)”
“I purchased the beginning of January. They said it would ship before or on January 31st, but now it says shipping on February 8th. Then I call and they said it could be pushed back further, but they won’t know yet. This is unacceptable. It’s not like I’m ordering paper towels and can supplement with other ones before it arrives. We’re talking about a bed that I’ve been waiting on. Buy somewhere else. (source)”
“Shipping for the Nectar in the continental United States is completely free. If you live in Alaska or Hawaii, then the shipping does cost a little bit, but it’s still very affordable and Nectar absorbs most of the cost for you. If you ever need to make a return, the return shipping is also free.
As we mentioned previously, Nectar has become so popular that demand for the mattresses is often greater than available supply. There has been a waiting period – between placing your order for a Nectar and the mattress being shipped out due the massive demand for Nectar.
This has lead to a small number of customers complaining. However, in the company’s defence, when your mattress will be shipped and if there is currently any waiting period is advertised very clearly before you place your order (at the time of writing, there is currently no waiting period for example). Customer service is also very responsive if you want to check on your order status. (source)”
Nectar mattress conclusion:
So, that was it for the Nectar Mattress complaints. As with every online products (whether that be mattresses, blenders or toothbrushes), there will be complaints. Especially for popular companies.
The fact that the majority of Nectar mattress complaints were about the delivery time makes me have faith in the actual quality of the mattress more.
Furthermore, as you might’ve read in some of the complaints, it’s that Nectar offers a 365 days sleeping trial. Which means that you can try out the mattress for an entire year. And if you’re not happy, you can safely return it.
Of course, you may need to call CS a few times, but all in all it’s an offer with basically no risk whatsoever.
Click here to order the Nectar mattress & try it out for 365 days (risk-free)!
P.S.Most of the Nectar mattress complaints were about shipping time – the actual quality of the mattress is very good for its price. They have a special offer till the end of the month: if you order now you get $125 off + 2 FREE pillows! Don’t wait any longer and order the Nectar mattress now!
14 Days to Better Sleep for life
Join thousands by trying the free challenge. Each day you’ll receive a new sleep habit to add to your routine.