How Do You Find A Good Mattress

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Choosing the best mattress type

Find the best mattress for your body and budget. We look at the pros and cons of different types – from memory foam mattresses to pocket sprung and latex.

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Memory foam, pocket sprung, latex, open coil, continuous coil. not sure which type of mattress is best for you? We look at the pros and cons of the main types of mattresses to help you find the best.

There are four main mattress types to choose from. Most mattress manufacturers make more than one type – different varieties go through a different manufacturing process and cost different amounts. Price isn’t everything, though, as what is most important is what you as an individual find comfortable.

Read on to help you decide which type of mattress to buy. Once you’ve made up your mind, you can use the filters on our independent mattress reviews to find your perfect mattress.

Spring vs foam mattresses

Watch our video below to find out the key differences between the main mattress types, including what each one is made up of and how it will affect your sleep.

Use our interactive tool below for more information on the differences between spring and foam mattresses.

Keep reading for more information on the main type of mattress. Or, if you already know which type you want, find out how to buy the best mattress.

Pocket sprung mattresses

In pocket sprung mattresses, the springs are sewn into individual fabric pockets. Pocket sprung mattresses are the most popular type of mattress among Which? members – more than half of the members we surveyed about their mattress had bought a pocket sprung one.

Pocket sprung mattresses don’t mould to your shape in the same way that memory foam mattresses do, but that doesn’t necessarily mean they offer less support. They also tend not to be as warm as memory foam mattresses, which could be an important consideration if you tend to find yourself too warm at night.

We’ve tested some great pocket sprung mattresses at a range of different prices, so you’re sure to find one that suits you. Go to our Best Buy mattresses page to see the very best.

Memory foam mattresses

Memory foam mattresses, also known as memory mattresses, are topped with a layer of temperature-sensitive viscoelastic material (memory foam). They can be expensive, but we’ve found some fantastic memory foam mattresses for less than £400.

This makes the shape of the mattress change to fit the shape of your body, and it also tends to make the mattress feel warmer.

Everything you need to know about this increasingly popular type of mattress can be found in our memory foam mattresses guide.

If you already know that you want to buy a memory foam mattress, you can find the right model for your budget and body type by reading our mattress reviews.

Continuous coil and open coil spring mattresses

These mattresses are cheaper than other types of bed mattress.

  • Continuous coil mattresses are made from a single looped wire
  • Open coil mattresses are made of single springs fixed together by one wire.

Because the springs move as one unit, you’re more likely to be disturbed by your partner moving around during the night. The coils in these mattresses wear out more quickly than pocket springs, so you’re likely to end up rolling together eventually.

When we surveyed Which? members to find out more about mattresses, those who own an open-coil mattress are less likely to say that it helps them to get a good night’s sleep than those who own other types of mattress.

You can find out more about our survey results, including which brands to look out for, in our full mattress brand reviews.

Latex mattresses

Latex is a less common type of mattress which features a core made up of layers of springy latex. These mattresses tend to be more expensive, but manufacturers claim that they are more resilient and able to better keep their shape.

Manufacturer Dunlopillo specialises in latex beds, although the Dunlopillo mattresses we’ve reviewed don’t come cheap.

Mattress toppers

These are different from mattress protectors in that they add a layer of extra padding to your existing bed. Mattress toppers can be made of memory foam or other materials. However, they can be as expensive as buying a new mattress in some cases, and won’t provide more support if your old mattress is already sagging.

Discover which are the best mattress topper brands according to our survey of more than 1,000 mattress topper owners.

The Definitive Guide to Buying a Mattress

Shopping for a mattress has never been easier if you’re armed with this info.

Replacing your mattress can be exhausting. Navigating the stores and websites, debating between foam and springs, and determining how much to spend can leave you feeling like you need a good nap.

Instead, skip the stress and follow these tips from Lexie Sachs, Senior Textiles Analyst at the Good Housekeeping Institute, that will help you navigate the world of mattresses.

Where to Shop for a Mattress

Laying down in the store isn’t the only way to go anymore. New mattress-in-a-box companies have won over thousands of customers with convenient shipping and free trial periods. Online mattress buying has seen a serious boom, but it’s not right for everyone. Here’s what you need to know.

Shop in the store if.

Go the traditional route ifyouwant a greater variety and to feel them before buying.In a mattress store, you should never pay full price. Always shop the sales, and don’t be afraid to negotiate with the salesperson. Most stores will also offer removal of your existing mattress. The downside is it can feel overwhelming and it’s harder to compare prices to know if you’re getting a good deal. A big mistake is rushing the decision by quickly lying down on many different mattresses to find the one that feels best. If you’re going to invest in a mattress,take the time to recline for a while (at least 10 minutes)and make sure you don’t feel any pressure or pain.

Shop online if.

This newer route offers agreat alternative if you have trouble making decisions, since there are fewer options. Plus, you can shop from home!These mattresses generally arrive in a box at your doorstep within a few days and include free shipping and a money-back guarantee (even if you simply don’t like the mattress!) so there’s minimal risk. Online, the price is usually final, but it doesn’t include markups for being sold at a physical store. The downsides are that you typically have to set it up yourself and deal with getting rid of your old mattress.

Either way, always ask about the return policy.Not happy with your pick? You may get a partial refund if you bought it in a store, but online companies often arrange to pick it up for a local charity and will give back 100% of your money. Make sure you can test out a new mattress for a month risk-free; that way, you can get used to it before making a decision.

The Best Mattresses You Can Buy Online

The name Casper is synonymous with "mattress-in-a-box." Itsfour foam layers range from soft to firmto offer comfort and support, which our testers loved (especially the under-40 crowd). There’s both a less expensive version (with less layers) and a pricier one (with more).

Tuft & Needle was priced lowest among its competitors, but still stands out as atop mattress on Amazon. This simple model has two layers of foam: a firm, support layer on the bottom and a cushy, cooling layer on top. Our panel particularly liked the friendly customer service.

Unsure if you need a soft or firm option? This foam style gives you both: Justflip the mattress to change the support level. It has copper built-in to help keep you cool and avoid the overheating that is typically associated with memory foam.

Fill out a survey about your sleep habits, andHelix builds a "custom" mattress for youwith layers of foam, latex, and microcoils. They can even personalize each side, so you and your sleeping partner don’t have to fight about which mattress to get.

How to Choose Your Perfect Mattress

There are three common types of mattresses:innerspring, foam, and adjustable. There’s no one "right" material to choose, but in general, side sleepers need a softer mattress, stomach sleepers need a firm one, and back sleepers fall somewhere in between. Beyond the types of mattresses and firmness, you’ll need to think about a few other factors. From sleep style to negotiating with a bedfellow, here’s what to look for based on your needs:

If you like a bed with bounce

Traditional innerspring styleshave that familiar bouncy feel and may be firmer. Interconnected coils are extra-durable, but individual "pocketed" coils, each covered with fabric, reduce the ripple effect that happens when someone on one side of the bed moves.

If you prefer a firmer base

Memory foam optionshave less spring and offer more pressure relief. To determine quality, look at the density and thickness of the foam, which will determine how deep you’ll sink. The newer, online mattresses generally use several different layers of foam, with heavier ones on the bottom for support and lighter, cooler kinds on the top for comfort.

If you want a plush top

Innerspring mattressestypically have either a fiberfill or foam outer layer, covered in quilted ticking. But even if you want an uber-plush feel, don’t be swayed by a thick-looking pillowtop as it can compress over time. It’s often best to choose a firmer, well-quilted mattress, and then cover it with a replaceable mattress topper.

If you like to change it up

Consider anair-filled mattress, like Sleep Number, which has a remote that controls how much air is inside. Two side-by-side chambers allow you and your partner to customize the mattress firmness separately. There are also foam mattresses (like the ones from Layla) with soft and firm sides, so you can just flip it over as needed, and modular designs that let you move around the springs on the inside.

If you sleep on your side

You’ll want a surface that will support your body weight, and conform to your shape.Innerspringsmay have more pressure relief than some foam or latex mattresses, but asoft foam mattressor one with built-in pressure relief points around the shoulders and hips can work for side sleepers, too

If you sleep on your stomach

The last thing a stomach-sleeper probably wants is an enveloping memory foam — it would feel smothering! Instead, a firmer bed will provide the best support. Consider afirm foam, dense innerspring, or air-filled mattress.

If you sleep on your back

You’ll wantsomething in the middle— a surface that supports, but has some give so your spine is kept in a healthy alignment. You’ll find happiness with any of the mattress types, but you should do your best princess-and-the-pea impression to see what feels best to you.

If your partner tosses and turns all night

Consider aninnerspring mattress with pocketed coils, or memory foam, latex, or a dual-chamber air-filled mattress. Medium-firm picks will all have good "motion isolation." But remember, these models could actually be less comfortable on the body of a restless sleeper, as there’s little forgiveness against one’s movements.

If you and your partner’s preferences don’t match

Theair-filled mattresses with dual chamberscan help, or check out the online mattress company Helix. Each person can fill out a questionnaire and have a side customized based on the responses.

If you sleep hot

Manufacturers can get carried away with claims about cooling properties, especially when you consider all the layers (protectors, toppers, sheets, and so on) that go on top of the mattress. That said,foam or latexcan hold in body heat, especially if they’re very soft and a lot of your body sinks in. Newer technology helps alleviate this issue and you can always accessorize your bed with toppers and sheets that offer cooling benefits.

If you have allergies

Foam and latexare both inherently antimicrobial and resistant to dust mites and mold. If you opt for innerspring or air topped with fiberfill, be sure to encase it in an allergen-resistant cover to keep irritants at bay.

If you have back pain

Memory foam and/or latexis best for those with back pain since it molds to your body for support.

If you’re concerned about chemicals

Look forfoams certified by CertiPUR-USas well as certifications for other materials like GOLS for latex or Oeko-Tex for other fabrics to feel more confident about your purchase.

If you can’t decide what matters most

Some savvy manufacturers make ahybrid-style mattressthat combines the buoyancy of an innerspring core with the motion isolation of memory foam. It’s a best-of-both-worlds option that can satisfy many partner disputes and sleeping styles.

Top 12 Tips for Buying a New Mattress

With so many mattress options to choose from, buying a new one can be overwhelming. This is especially true if you have back or neck pain—the right or wrong mattress can make the difference between spending the day feeling good or in pain.

It’s important to have a supportive mattress to ease chronic low back pain.
See
Choosing the Best Mattress for Lower Back Pain

While choosing a mattress is ultimately a matter of personal preference, here are some tips to keep in mind:

1. Learn about different mattress materials.

Before you buy, familiarize yourself with the most common mattress types and how they are constructed.

  • Innerspringmattresses use coils, which often provide a traditional bounce feel and strong support.
  • Latex mattressestypically offer more bounce and responsiveness than innerspring mattresses, and they tend to sleep cooler.
  • Memory foammattresses are designed to contour to the body, which may lead to pressure relief. Some users of memory foam report that the material sleeps warm.
  • Hybridmattresses combine memory foam or latex layers atop an innerspring mattress, often with the goal of providing a mix of softness and support.
  • Air mattressesuse an air pump to inflate the mattress to the desired firmness level. Typically, each side of the bed uses a separate chamber of air to accommodate two sleepers with differing preferences.

Mattresses are also rated based on firmness. In general, a mattress that is too old or too soft may not support the spine well enough.

2. See what your health care provider thinks.

If you have a back or neck condition, talk to your doctor or physical therapist about what he or she recommends. You should aim for the neck and low back to be in a neutral position while lying on the mattress. This promotes good spinal alignment. While doctors are not mattress experts, they know your medical history and may have good advice from that point of view.

3. Visit stores to test out mattresses.

Go to a mattress store and give yourself plenty of time to browse. Take off your shoes and lie down on a few different mattresses for at least 10 minutes each. Don’t worry about feeling self-conscious—this is an important purchase, so take your time.

4. Watch out for gimmicks.

While sellers will label mattresses as "orthopedic" or "medically-approved," there is no medical organization that officially certifies mattresses to carry these labels. Mattresses may have orthopedic-friendly features, but no medical group verifies these claims.

5. Be aware that firm mattresses aren’t always best.

Think twice before buying a hard or firm mattress. Some research has shown that the best mattress for low back pain is a medium firm mattress rather than a firm mattress. 1 There is a difference between firm support and firm feel. You want firm support with a comfortable feel. Comfort will be determined by your personal preference.

6. Read reviews from real customers.

Pay little attention to what mattress companies say about themselves, as they have to market their own products in a positive light. Seek out unbiased reviews from people who have purchased the mattress you are interested in. Read a mix of positive, negative, and middle-of-the-road reviews.

7. Ask for recommendations online.

Announce on your social media accounts that you are looking for a new mattress, and ask friends and family members to post their suggestions. Consider including details about your health condition, as some people might have a similar experience and can give more specific recommendations. You could also visit Spine-health’s Sleep Problems Forum and ask people who are in a similar situation as you.

8. Think about adjustable beds.

If you find you are more comfortable sitting in a recliner than lying down, try an adjustable bed. This option allows you to elevate your head and knees slightly, which may relieve lower back pressure.

9. Look for generous trial periods and return policies.

Many mattress companies have a trial period, guaranteeing free returns within a certain time frame if you are unsatisfied with their product. Make sure you read the fine print and understand all the details.

10. Check the warranty.

Before you buy, verify that there is a warranty for the mattress, in case it breaks down or is defective. Often a good mattress will have a minimum of a 10-year full replacement or non-prorated warranty.

11. Protect your investment.

Don’t forget some kind of waterproof mattress protector. Mattress stains will void your warranty, even if they have nothing to do with a future defect.

12. Remember: higher price does not always equal higher quality.

It is tempting to assume that the more you pay, the better the mattress. But a high price tag does not always guarantee high quality—and it certainly does not guarantee you will personally find the mattress comfortable. Research the materials, and let personal preference be your guide.

A mattress is an important investment that can affect the health of your spine and the quality of your sleep, so take the time to find the mattress that is right for you.

How to Pick Your Perfect Mattress

Ready for a new mattress? Here’s how to find the one that suits you best.

Getting a good night’s sleep depends on a lot of different factors — comfort, stress level, room temperature – but to get it right, you’ve got to start with the basics and your mattress is the first building block to a restful slumber.

If you’re in the market for a new mattress and have recently taken a stroll down the aisle of a bedding store, you know that there is a dizzying array from which to choose. How do you know which mattress is best for you?

To start, says Arya Nick Shamie, MD, associate professor of orthopedic surgery and neurosurgery at Santa Monica UCLA Medical Center, the mattress needs to support your body in a neutral position, one in which your spine has a nice curvature and your buttocks, heels, shoulders, and head are supported in proper alignment

"If the mattress is too firm, it will push on those main pressure points and take you out of alignment," Shamie tells WebMD. "If it’s too soft, those pressure points won’t be properly supported, so your whole body flops back." Both of these scenarios can lead to an achy morning.

Generally speaking, one type or brand of bed isn’t better than another, says Michael Breus, PhD, a WebMD sleep expert and author ofBeauty Sleep: Look Younger, Lose Weight, and Feel Great Through Better Sleep.But he does find that a firmer bed seems to be better for people with lower back pain.

In fact, researchers in Spain studied people with long-term back pain and found that on a 10-point hard-to-soft scale people who slept on a medium-to-firm mattress (5.6 on the scale) had less back pain than those who slept on a softer mattress.

Is It Time for a New Mattress?

How do you know if the bed you’re sleeping on is the right one?

"If you wake up in the morning and have some low back pain and can stretch and get rid of it in 15 or 30 minutes, that means you’re on an inappropriate mattress for you," Breus says.

The right mattress, on the other hand, is one on which you feel no pressure, almost like you’re floating in air, Breus says.

If you’re looking for a new mattress, experts suggest testing it in the store and laying down on each mattress in the position in which you normally sleep. Breus suggests spending at least 10 to 15 minutes on the bed. And, bring your own pillow! The more you can replicate the way you’ll be sleeping on the mattress once you get it home, the better your chances of picking the right one.

Continued

Innerspring Mattresses

Innerspring mattresses are still by far the most widely used. They support you with coil springs, and in most built today, each coil is individually enclosed. This helps the bed weather years of use and prevents the coils from popping out of the mattress. On top of the coils are a wide variety of materials added for comfort, from pillow to latex to memory foam. It’s all a matter of preference.

Salespeople may try to sell you on the idea that more coils mean more comfort, but that’s not necessarily true, Breus and Shamie say.

"You don’t really need a coil count above 390," Breus says. Beyond that, the difference in feel is so small it would be difficult to notice.

Pros:There are plenty of innerspring mattresses on the market from which to choose. They range in firmness, the fluffiness of the pillow top, and in price to fit nearly every preference and pocket book.

Cons:There’s no direct relationship in most cases between price and comfort, but Shamie suggests steering clear of the cheapest innerspring mattress. If there aren’t enough springs and cushion to offer you proper support, he says, you’ll likely wake up with an aching back.

Conditions:For someone who is very overweight, spring mattresses may offer a firmer support, making them easier to get in and out of, Breus says. Firmer versions are good for people with back pain. But spring-based mattresses can be comfortable for almost anyone.

Memory Foam Mattresses

Memory foam mattresses are growing in popularity. They are made of layers of different densities of foam that respond to weight and temperature, and are known for comfort because they contour to the specific shape of your body. Memory foam toppers are also available.

Pros:By molding to the shape of your body as your weight shifts through the night, memory foam reduces pressure points, and relieves pain. Memory foam also absorbs movement, so if you sleep with a partner, you’re not likely to be disturbed by his tossing and turning.

Cons:One of the biggest complaints with memory foam mattresses is that because these mattresses are temperature sensitive, softening and molding with your body heat, they can make you feel extremely hot during the night. Breus also says memory foam mattresses have been known to emit an unpleasant chemical smell.

Conditions:"If you have a hard time getting comfortable, if you have chronic fatigue, or some type of muscle pain, then a memory foam mattress would work well for you, assuming you don’t have temperature issues," Breus says.

Continued

Latex Mattresses

Latex mattresses are made from either natural or synthetic rubber, and are known for providing a very firm, bouncy support that is uniform throughout the bed.

Pros:"Quite frankly, I think one of the best materials is latex," Breus says. He likes it for being very firm and supportive, but also for providing comfort similar to memory foam. Unlike the memory foam mattresses, however, Breus says latex pushes back, ultimately providing more support.

Cons:If you don’t like the feel of a firm mattress, latex is probably not the right choice for you.

Conditions: Either a latex mattress or latex mattress topper is great for relieving back pain because they offer the best combination of comfort and support, Breus says.

Air Mattresses

We’re not talking about the blow-up mattresses you put your holiday guests on for a few days. Higher-end air beds look like a standard innerspring mattress, but use air-filled chambers instead of coils, and are covered by a foam layer on top.

Shamie notes that air beds have long been used for patients with spinal cord injuries who are lying in bed for a long time. They can be adjusted so they don’t continue to press on the same areas of the body, which helps to avoid skin breakdown in patients who can’t move.

Pros:"Couples who have dramatic differences in their individual preference for comfort and firmness levels might do very well with an air mattress," Breus says. The reason is that the firmness of each side of the bed can be altered. If you like it firmer than your partner, these beds can be adjusted for that.

Like latex and memory foam, you can also find air toppers for your mattress.

Cons:Shamie says people sometimes fail to make their air bed firm enough and wake up with back aches. Less sophisticated air mattresses also pop up on one side when you sit on the opposite end. For that reason Breus says, you want multiple chambers so that doesn’t occur.

Conditions:These beds are particularly useful when sleeping partners have different needs. If one of you has a bad back, one side can be made firmer than the other to provide greater support.

Continued

Adjustable Beds

These beds are able to bend and elevate at varying angles. As a result, the mattress has to be flexible. Different types of mattresses can be used on an adjustable bed – memory foam, latex, or air, for example. Spring mattresses are more difficult to use, however, because the springs don’t handle the bending well.

Pros:For people who have difficulty getting in and out of bed or who like to watch television in bed, Shamie says, adjustables can make life easier by moving you closer to where you need to be.

Conditions:If you suffer from sleep apnea, sleeping flat can make the condition worse by cutting off airways and causing the tongue to fall into the back of the throat, Shamie says. People who experience acid reflux can also benefit by sleeping in a bed that elevates their upper body.

Shamie also suggests adjustable beds for people with hip or back pain who have a hard time moving from a lying position to sitting up or standing.

Sofa Beds

When you have guests staying for a night or two, sofa beds come in handy. The mattresses in these beds tend to be very thin so they are flexible enough to fold and collapse into the couch. It’s a great convenience to have a sofa bed, but you’d be hard-pressed to find someone who raves about their comfort.

Pros:Sofa beds are convenient, especially if you have limited space. But from a health perspective, Shamie and Breus don’t see any advantages.

Cons:A night or two on a sofa bed is OK. But "this is probably the worst kind of bed you can sleep on long-term," Shamie says. The mattresses used in most sofa beds are very thin and the springs quite weak. "It really leads to an uncomfortable situation," Shamie says.

If you’re really tight for space and need a bed that folds up, Shamie says that futons, while not the most supportive, are better for your back than the typical sofa bed.

Conditions:There are no conditions for which a sofa bed will be helpful, according to the experts. But if you have a bad back or hips, these beds will be especially uncomfortable.

Continued

When to Part With Your Old Mattress

Today’s mattresses are made to last a lifetime. But you probably shouldn’t plan on keeping yours for that long. Our bodies change over time, Breus says, so the mattress that was once a joy to sleep on may no longer feel comfortable a few years down the road.

In addition, mattresses collect dust mites, fungus, and other germs that can exacerbate allergies and impact your sleep patterns. After 10 to 15 years, it’s time to think about buying a new bed.

Ultimately, the experts say that the best bed for you is the one that feels most comfortable. And remember, Shamie says, "There’s no mattress that’s going to save your body when you get only five hours of sleep." In order to feel your best, you need to get enough rest… no matter what type of mattress you’re sleeping on.

Sources

Arya Nick Shamie, MD, associate professor of orthopedic surgery and neurosurgery, Santa Monica UCLA Medical Center.

Breus, Michael, PhD, WebMD sleep expert and author ofBeauty Sleep: Look Younger, Lose Weight, and Feel Great Through Better Sleep

Kovacs, FM.The Lancet, November 2003; vol 362: pp 1599-1604.

A good mattress can go a long way to ensuring you get a good night’s sleep.

Finding a mattress you find comfortable and suits your budget can be tricky.

Five minutes of feeling things out on a bustling show floor won’t help you figure out which brands and models are comfortable and long lasting.

We can help you work out what type and size of mattress is best for you, and even how to save 50% or more on your next purchase.

Looking for mattresses?

We’ve tested to find you the best.

How to choose a comfortable mattress

Comfort is subjective, but understanding mattress firmness and the differences in mattress type will help you narrow the field when it comes to testing a mattress instore.

How firm should my mattress be?

It all comes down to your preferred sleeping position:

  • Firm: If you sleep on your stomach, a firm mattress will keep your spine aligned.
  • Medium: If you sleep on your back, it’ll provide support for your spine, back and neck while keeping you comfortable.
  • Soft: Great for sleeping on your side because it’ll support and contour your body’s curves.

But be warned: we’ve found that most retailers’ firmness claims don’t match the bed being sold. We do body support and stability tests when we test mattresses, so check out our mattress reviews to see what we found.

If you’re a side sleeper, a soft mattress will support your body’s curves.

What type of mattress is best?

It really depends on your personal preference. For example, you may find a spring mattress supports your spine while a foam finish feels a bit too solid.

We explain the pros and cons, and price range, for the different types of mattresses.

There are two types of coil mattresses:

  • Continuous coil mattresses are made from a single piece of wire looped into springs.
  • Open-coil mattresses are made of single springs fixed together by one wire.
Price
  • $400 to $10,000*
  • They’re usually lighter than other options.
  • Typically cheaper.
  • Can wear out quickly.
  • Because the springs move as one unit the mattress is less responsive to your body.
  • Any tossing and turning is likely to disturb a partner.
  • Springs can rust.

* Typical retail for a queen-sized mattress.

Topped with a layer of temperature-sensitive viscoelastic material, aka memory foam.

Price

Pros

  • Absorbs your weight as you sink in, taking pressure off your joints and increasing circulation.
  • Can mould to the shape of your body.
  • No risk of rust (if foam only).

Cons

  • Can make you feel "encased".
  • Can feel too solid and dense (not springy). Not likely to please someone wanting a softer, more cushioned night’s sleep.
  • Can get warm easily due to limited air circulation.
  • Can be cumbersome to move due to their weight and heft.

* Typical retail for a queen-sized mattress.

A blend of natural and synthetic latex that moulds to body shape.

Price

Pros

  • Durable and breathable.
  • Better for people with allergies.
  • Doesn’t gather dust mites.

Cons

  • Has a solid feel, so they’re not likely to please someone wanting a softer, more cushioned night’s sleep.
  • Can be cumbersome to move due to their weight and heft.
  • Cheaper versions can get lumpy after a time.

* Typical retail for a queen-sized mattress.

Has up to 3000 springs sewn into individual fabric pockets.

Price

Pros

  • Good air circulation.
  • Firmness can be set by tweaking spring tension (by manufacturer).
  • Good support by distributing your body weight evenly.
  • Can support two people of two different body weights well because the springs are separate.

Cons

  • Can be heavy to turn, as they’re filled with natural materials, such as lambswool.
  • Natural materials can exacerbate allergies.
  • Springs can rust.

* Typical retail for a queen-sized mattress.

These combine elements of memory foam and spring mattresses. They have the same pros and cons.

What size mattress do I need?

Retailers and manufacturers recommend buying the largest bed your room can accommodate, and the length of the mattress should be at least 10–15 centimetres longer than the tallest person sleeping on it.

SizeMeasurements (W x L)
Single92 x 187cm
Single extra long92 x 203cm
King single106 x 203cm
Double137 x 187cm
Queen153 x 203cm
King183 x 203cm

How to test a mattress instore

  • Take your time: Most people need seven to nine hours sleep a night. A couple of minutes on your back won’t come close to replicating this experience. Lie down for as long as you need – though you probably shouldn’t spend the night.
  • Move about: Roll over, sit up, get in and out of the bed. Ease of movement contributes to comfort. It will take more effort if the mattress is too soft, and will feel uncomfortable on your hips and shoulders if it’s too firm.
  • Sleep on slats (or a base): Make sure the bed base in the shop is similar to the one you have at home. If you have fixed slats or a hard surface, a soft mattress will feel very different on top of that, rather than the ensemble base it’s resting on in the shop.
  • Bring your partner: If you share a bed with someone regularly or every night, bring them along and ask them to lie in the bed and move around. Be aware of how the bed moves on your side when your partner moves.
  • Don’t shop tired: All the mattresses will feel great if you’re already sleepy!
  • Ask the salesperson to leave: While they may be friendly and helpful, few of us are able to really relax when someone is hovering around.
  • Ask questions about the display model: The mattress you test in store could have been on display for two days, two weeks or even two months, with hundreds of customers potentially trying them out over that period. This will affect sag, firmness, support and so on.
  • Ask if there’s a comfort guarantee:Most manufacturers don’t offer a guarantee on comfort, so you probably can’t return it if it doesn’t feel right. That said, there are a few brands that do, so it always pays to ask. Jump to Can I return a mattress? for more info.

Take your time when buying a mattress in store, and don’t be afraid to ask the salesperson to leave you to it.

How to get the best deal on a mattress

Retailers leave a significant amount of wiggle room in the price. In fact, you’re getting ripped off if you settle for RRP.

We shaved at least half and even two-thirds off the asking price while shopping for most of the mattresses in our recent tests by using the following tricks:

  • Wait for a sale: They take place regularly and can bring the price down by as much as 50%.
  • Head in store: Deals are generally better instore than online.
  • Haggle: We rarely encountered a salesperson who wasn’t willing to shave a few hundred dollars off the asking price, even during a sale.
  • Buy in bulk: Our discounts improved when we bought at least two beds at once, which may be handy if you’re refurnishing a house.
  • Consider exclusive ranges: Retailers such as Snooze, Forty Winks and Fantastic stock exclusive brands. We found that salespeople are much more inclined to sell these over third-party brands. Snooze, for example, offered us a much better discount on their exclusive Madison range when we expressed interest in buying a Sealy.

Retailers leave a significant amount of wiggle room in the price. In fact, you’re getting ripped off if you settle for RRP.

How to haggle

Haggling can be tricky, particularly if you’re not overly confident. But you don’t need to be a smooth-talking, wheeling and dealing sort to take advantage of potential savings.

After a little back-and-forward with salespeople, we asked this question:

  • "What’s the best you can do?"

That’s it – or some sort of variant.

Remember, you’re there to buy, they’re there to sell. You’re not establishing a lifelong friendship, and they’re not going to throw you out for asking.

Mattress mark-ups are so high, you don’t need to do much when it comes to saving money, which is why this question works.

Should I buy a mattress in store or online?

Bed in a box is an online only mattress industry. Manufacturers cut out the middleman by selling directly to the consumer, and they deliver compressed mattresses to your door in a box, hence the name. Once opened, the mattresses slowly expand into the full size (single, double, queen etc).

  • As well as being a cheaper, and much more convenient, almost all brands let you assess the mattress after purchasing.
  • If you don’t like it, you can return it for a refund, making the purchase more or less risk free.

However, this does not mean online shopping is always the best option.

Buying your mattress instore

  • Can try before you buy.
  • Opportunity to haggle.
  • Lots of options from multiple brands in one place.
  • Point of return if faulty.
  • Many types available.
  • Generally no trial period (some exceptions such as Forty Winks).
  • Can’t change your mind once it’s used.
  • Shady sales practices (e.g. tested firmness doesn’t match advertised firmness).
  • Sales situations can be high pressure.
  • Need to take it home or pay extra for delivery.

Buying your mattress online

  • Delivered to your door.
  • Cheaper.
  • Trial period (e.g. Koala allows 120 days, no questions asked returns).
  • Can change your mind.
  • No pressure to buy.
  • Sold at set price. No ability to haggle.
  • You need to buy the mattress before trying it.
  • Forced to trust manufacturer claims regarding firmness, comfort etc.
  • Can be harder to return (than a traditional retailer).
  • Mostly limited to foam mattresses (small number of spring mattresses available)

Trial period

Bed in a box brands however, offer home trial periods that range from 30, to more than 100 nights. If you’re unhappy with your purchase, you can exchange the mattress for a different model (if available), or a full refund.

  • It takes a few nights, minimum, to adjust to a new mattress.
  • You aren’t forced to speculate and make a snap decision that you may later regret.
  • You may come to like a bed that initially felt uncomfortable. This is another reason why our out of the box comfort results are not the defining scores in our test.
  • It significantly reduces the financial risks involved.

See our mattress reviews to find out how long the different retailers give you to try the mattress at home and still return it.

Can I return a mattress?

Making a warranty claim on your mattress

This can be tricky, because arguments regarding comfort, faults and so on can be considered subjective, or part of ‘normal wear and tear’.

And while most mattresses have a 10-year warranty period, the small print is often overflowing with restrictions and conditions.

Take SleepMaker for example. While their warranty covers manufacturing faults, theywon’t protect against:

  • a reasonable level of dipping (25–35mm)
  • comfort concern as a result of product selection
  • heat issues.

These are just some of the terms, but they illustrate the grey areas consumers can find themselves in.

As our investigation into spring mattresses found, advertised and tested firmness rarely match up, and it’s likely that your purchase may not be as comfortable as you expect.

However, this wouldn’t fall under a warranty claim in SleepMaker’s case. These terms aren’t exclusive to SleepMaker. In fact, they’re one of the more upfront brands when it comes to outlining their claims procedure.

Most mattresses have a 10-year warranty period, but the small print is often overflowing with restrictions and conditions

Returning your mattress (traditional retailer)

The onus largely falls on you, the buyer, to make the right purchase if you’re buying from a retailer, even when the industry practices are questionable.

Because mattresses are used in the same manner as clothes, headphones etc., getting a refund under general consumer protections can be difficult.

These generally cover unfit for purpose, which isunlikely to include:

  • comfort
  • size (mattress not fitting your base)
  • reasonable sagging after extensive use
  • damage due to misuse or mishandling
  • smell and general wear and tear (i.e. stains).

If you truly feel that you’ve been sold a faulty product, be persistent. You can make a return.

One of the mattresses we bought from our test arrived with rust around the frame. This is reasonable grounds for a return.

Returning your mattress (bed in a box)

Almost all bed in a box brands offer a free trial period. You can return the mattress for a refund within this time, if you don’t like it. Returned beds are typically donated to charity.

However, you must adhere to these general terms to be eligible:

  • Duration: Make sure you apply for a refund/return within the allocated period.
  • Minimum use period: Brands also specify a minimum usage period before you’re eligible for a return, so you can take time to properly assess the mattress.
  • Damage: You won’t be able to return a mattress if it’s damaged, sunk, stained, torn etc. It’s worth treating your mattress like fine china, keeping it well away from food, drink and so on, and making sure you’re clean as a whistle when it’s time for bed.
  • Protection: Almost all brands specify that you must use a mattress protector during the free trial period.

Check the "free trial" page on the company’s website to find the specific terms

The so-called free trial period may incur a return fee depending on where you live, and how the manufacturer handles returns.

  • Metro areas:major cities and urban centres are eligible for free returns in almost all cases.
  • Rural and regional areas: about half of the brands we looked at charge a pickup fee outside metro locations.
  • Service dependent: companies will either send their own crew, a courier, or a representative from their charity they’ve partnered with to collect the mattress. You may have to organise your own courier if the brand can’t make it to your location, which will result in additional costs. This is usually determined during the return process.
  • Occasionally, you’ll encounter brands that charge an exchange fee, on top of the pickup costs.

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