How Do Mattress Firm Employees Get Paid

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A Message from Mattress Firm’s CEO on COVID-19

Updated April 6, 2020:

We know how important sleep is, especially in times like these. We’re still here to help with all your sleep needs. We’re open and available to help you shop any way you want. Browse our unparalleled selection on MattressFirm.com and get guidance from one of our sleep experts 24/7 by phone, text, chat and even live video.

With more than 2,500 stores across the country, we are monitoring local orders to determine the best way we can serve you. In some areas, our stores have been allowed to remain open and in many of those locations we’ve served customers who have found themselves in a situation where they have additional family members who may be sheltering together in the same house, some unexpectedly, or they recently moved prior to this crisis, and they all need a place to sleep. We are making necessary accommodations to ensure we are following all guidelines set forth by the Centers for Disease Control (CDC) and the local government.

We want to keep our customers informed and to have peace of mind during this stressful time. Here are a few updates to our policies, products and procedures:

120 Night Sleep Trial

As always, you get to sleep on your mattress for up to 120 nights to make sure it’s perfect. We realize that how it feels on night one may not be how it feels on night 30. That’s why every mattress purchase comes with a 120-night risk-free sleep trial. If you don’t love it, we’ll exchange it for one you do. (NOTE: If you recently purchased and that 120-night guarantee expires from March 15-April 30, 2020, we’ll automatically extend the trial period until May 30, 2020.)

Low Price Guarantee

There’s enough to worry about. Getting the best price possible on the mattress that’s perfect for you shouldn’t be one of them. So, if you find a lower price online or anywhere else, we’ll match it, even up to 120 days after your purchase.

Special Financing

Start sleeping better now and pay over time with $0 down and 0% interest for up to 6 years. It’s just one example of how working tirelessly to make better sleep as easy to come by as possible in these unprecedented times.

Shop How and When You Want

Our highly trained sleep experts are standing by to help you find the perfect mattress. Shop our stores contact-free or even set a private and contactless appointment with a sleep expert. Or for remote, 24/7 guidance from a sleep expert:

  • Call 1-800-MATTRESS
  • Live video chat by FaceTime, Zoom, WhatsApp, Google Hangout and more

Free, Contactless and Safe Delivery

Let us take the stress out of delivery with free, zero-contact delivery right to your door. We’ve introduced extra precautions to ensure the safety of both our drivers and our customers. Some of these additional measures include:

  • Delivery teams are equipped with gloves and booties.
  • All mattresses are delivered in sealed plastic bags.
  • Delivery trucks and devices are cleaned and sanitized twice each day.
  • Distribution centers in high traffic areas are undergoing expanded and enhanced cleaning.

Shop Online at MattressFirm.com

Whatever your mattress shopping needs, MattressFirm.com has your back. Shop the best mattress brands plus accessories like sheets and pillows. Find your perfect mattress through our AI-powered Mattress Finder tool. Take advantage of limited-time flash deals and free delivery to your doorstep. All from the comfort of your home.

Healthcare Worker Pillow Donation

To honor the healthcare worker community, Mattress Firm has partnered with Protect-a-Bed, a SureFit company, to donate 10,000 pillows to healthcare professionals who are fighting on the frontlines of the Coronavirus pandemic. We will be donating 1,000 pillows a day through April 15.Learn more about this donation.

America’s Top-rated Brands

With America’s best selection of mattress brands, you don’t need to shop anywhere else. From iconic brands like Tempur-Pedic, Sealy, Stearns & Foster, Serta and Beautyrest to popular bed-in-a-box brands like Purple, Nectar, tulo and Sleepy’s—our selection can’t be beat.

Sleep is essential and during unprecedented times like this, it is even more important to get quality sleep every night. We are grateful that we can continue to serve our local communities and ensure all are getting a great night’s sleep.

Updated March 22, 2020:

At Mattress Firm, we know that sleep is essential to overall well-being especially during times of high stress and anxiety. In fact, the Centers for Disease Control (CDC) highlights sleep as one way you can support yourself as we navigate this time.

We are actively monitoring government orders and consumer demand to determine locations that are able to remain open. To see if your local store is still open, please call the store location.

Deliveries are still occurring in most markets. We are now giving customers the option for contactless delivery, where the customer can sign for their purchase at the door and we will leave the merchandise there.

As always, customers have the option to shop with us online, through chat or over the phone. As the situation continues to evolve, we are monitoring guidelines and recommendations from the CDC and other government officials and will make any necessary adjustments as needed. We appreciate your patience, understanding and support as we navigate these circumstances.

March 16, 2020

Mattress Firm cares deeply about the health and wellness of our customers and employees. During times of extreme stress and uncertainty, it is even more important to ensure you are getting quality sleep to stay healthy. During the COVID-19 pandemic, Mattress Firm has taken additional measures to ensure our customers and employees remain safe while also keeping within the guidelines produced by the Centers for Disease Control (CDC) guidelines.

Steps We are Taking to Address COVID-19:

Practicing safe hygiene has always been a standard at Mattress Firm, however, we have implemented additional measures to ensure our customers and employees are safe. Some of these additional measures include:

  • Enhanced, regular cleaning of high-touch points, including our door handles, phones, bathrooms and mattresses.
  • Providing customers with pillow napkin protectors for them to use while lying down on a bed.
  • Having hand sanitizer or wipes available in customer pick-up areas.
  • Sending reminders on the importance of personal hygiene to all associates and informing them to not come into work when sick.
  • Suspending large in-person meetings and non-essential domestic travel.
  • Per CDC recommendations, we have asked all associates (or immediate family members) who have traveled to at-risk locations for business or pleasure to self-quarantine for 14-days.
  • If any of our employees aren’t feeling well or do not feel comfortable working during this time, we are asking them to stay home.

Having your mattress delivered with care and safe practices has always been a standard at Mattress Firm, however, we’re taking extra precautions to address the safety of both our drivers and our customers within their homes. Some of these additional measures include:

  • All of our mattresses are delivered in sealed, plastic bags.
  • Our delivery teams are cleaning the trucks twice a day.
  • Proactively asking customers if they would like for us to use gloves when making their delivery.
  • Wiping down all tablets and phones with alcohol-based screen wipes after every delivery stop.
  • Enhanced cleaning of our distribution centers in high traffic areas.
  • All mattress removals will be completely sealed within the customer’s home before being placed in our truck.

We know these are stressful times for everyone and ensuring people get quality sleep on the perfect mattress has always been an essential part of Mattress Firm. We encourage everyone to look at sleep as a tool to help combat the anxiety and stress during these times, and to help maintain a healthy lifestyle. Here are a few helpful resources to make sure you’re getting the best sleep you can:

As we continue to monitor this situation, we will keep this blog post updated with the latest information or changes.

As always, we strive to place our customer at the center of everything we do, and we are doing everything in our power to ensure a safe shopping experience and healthy environment for our associates. While our stores remain open for business, we want to remind you that there are many great ways to shop with Mattress Firm — whether it be in-store, online, through chat or over the phone.

Thank you for continuing to be a loyal Mattress Firm customer.

Save an Extra 25% on our Top-Rated Beds with code SAVE25

Sleepy’s Snug Memory Foam Mattress

tulo 10" Medium Mattress

Sleepy’s Doze 10" Plush Memory Foam Mattress

tulo 10" Firm Mattress

Sleepy’s Curve 12" Plush Memory Foam Mattress

tulo 10" Soft Mattress

tulo liv Mattress

MattressFirm.com is wholly owned and operated by Mattress Firm, Inc., 10201 S. Main St. Houston, TX 77025 – Copyright 2018 by MattressFirm.com, a Mattress Firm, Inc. Company All rights reserved.

1 Offer valid 3/11/20 – 4/28/20. Savings applied to our low price. Savings vary by mattress and model (max savings up to $400). Product selection may vary by store. Offer not valid on previous purchases, floor models, clearance items, final markdown, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster or Sealy Hybrid. Other exclusions may apply. Cannot be combined with any other offers. Limited quantities available; offer valid while supplies last. Visit a store, call (877) 348-1012 or chat online for complete details.

2 Extra 25% off sitewide on qualifying items. Additional savings is applied to listed sale price. Offer not valid on previous purchases, Purple, iComfort, Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Nectar or DreamCloud. Other exclusions may apply. Products & offer may vary by location. No cash value. Visit a store, call (877) 348-1012 or chat online for complete details.

3 Offer valid 3/27/20 – 4/28/20. Receive a free Head Up 50 adjustable base (up to a $499.99 value) with select mattress purchases with minimum $999 purchase. Free adjustable base offer valid on same size mattress purchased. Split king or split California king base purchases consist of 2 bases. For split king or split California king purchases, consumer will receive one free adjustable base with promotion, with second base at regular price. Free adjustable base offer valid to complete mattress set, has no cash value and cannot be used as credit. Offer not valid on previous purchases, floor models, clearance items, final markdown, weekly deals, daily deals, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Nectar or DreamCloud. Other exclusions may apply. Adjustable bases not eligible for returns price of adjustable base (up to $499.99) will be deducted from refund if mattress is returned. Adjustable base may be pictured with furniture bed frame and headboard not included with offer. Limited quantities available offer valid while supplies last at participating locations. Visit a store, call (877) 348-1012 or chat online for complete details.

4 Receive a $300 Instant Gift with purchase of select mattresses in store or online. Purchase select Tempur-Pedic mattresses and receive a $300 Instant Gift or purchase select Stearns & Foster or Sealy mattresses and receive a $200 Instant Gift. Select your Instant Gift from your choice of sleep accessories. Sleep accessories must be added to the same transaction as the qualifying mattress purchase. Offer has no cash value and value cannot be carried over any value not used at time of transaction will be surrendered. Offer not valid on previous purchases, floor models, clearance items or final markdown. Other exclusions may apply. Value of accessories received (up to $300) will be deducted from refund if mattress is returned. Offer valid while supplies last at participating locations. Visit a store, call (877) 348-1012 or chat online for complete details.

5 Offer valid 3/22/20 – 4/19/20 at participating locations only. Save 10% on any size 2019 Stearns & Foster® mattress. Selection may vary by retail location. Certain offers may not be combined. Not valid on prior purchases. Visit a store, call (877) 348-1012 or chat online for complete details.

0% APR: 5 years* with a minimum purchase of $2799, 4 years* with a minimum purchase of $1999, 3 years* with a minimum purchase of $1299, 2 years* with a minimum purchase of $999 on your Mattress Firm credit card 60, 48, 36 or 24 equal monthly payments required. *Offer valid 3/11/20 – 4/28/20. Qualifying purchase amount must be on one receipt. No interest will be charged and equal monthly payments are required on promo purchase until it is paid in full. These payments equal the total promo purchase amount divided by the number of months in the promo period and rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. Down payment equal to sales tax and delivery may be required at point of purchase. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.View payment options.

The advertised service is a rental or lease purchase agreement provided by Prog Leasing, LLC, or its affiliates. It is not a loan, credit or financing. While no credit history is required, Progressive obtains information from consumer reporting agencies in connection with lease application. Acquiring ownership by leasing costs more than retailer’s cash price. Not available in MN, NJ, VT, WI, or WY. Merchant participating locations only. Leasing available on select items. Not all applicants are approved. See lease for details.

Mattress Firm is proud to support both current and veteran military members as well as first responders. Save 10% off purchases with valid military/first responder ID. Savings applied to listed sale prices. Offer not valid on previous purchases, floor models, clearance items, final markdown, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster or Sealy. Offer valid at participating locations only. Visit a store, call (877) 349-1012 or chat online for complete details.

*Among traditional mattress brands based on 2017-2019 Tempur Sealy Brand Tracker Report

Our Snoozeterns Sleep on the Job

At Mattress Firm, it pays to sleep. See what this dream job is all about.

Always Camera Ready

Our Snoozeterns share the latest on sleep tips and tricks. Subscribe to our YouTube channel for all the detailZzz:

Snoozetern 60 Winks

Trading Places – Snoozetern & Natural Light Intern

Introducing our Snoozeterns

Meet the faces behind the eye masks.

First up, we’ve got Shakur Harrison. This sleep enthusiast is a 22-year-old side sleeper who constantly has a camera with him. When he’s not freelancing, he’s sleeping (on his side!), and dreaming up all the ways he can make content for Mattress Firm.

Now, meet Emily Favian. With more hobbies than just side sleeping, Emily loves musicals, has a job as a server and studies at Sam Houston State University! As the former Vice President of the drama club, it’s no surprise Emily is *jazzed* to be one of Mattress Firm’s Snoozeterns.

Buying Guides, How-To’s, Memes—Oh My!

It’s like an online newspaper, but a Snoozepaper. Peruse our blog for the black-and-white truth behind all things sleep related:

MATTRESS OBSESSED | April 1, 2019

The Best Mattresses of 2019

MATTRESS OBSESSED | March 28, 2019

Sheet Smarts: Your Sheets Could Be Making You Sweat

LIFESTYLE & MOMENTS | February 8, 2019

Buying Guide: Couples

Look, Mom, we’ve made the news!

Read what others are saying about us:

Bustle • May 10, 2019

Mattress Firm is Hiring a “Snoozetern” & It’s A Literal Dream Job

EliteDaily.com • April 26, 2019

Apply to Mattress Firm’s Snoozetern Position to Literally Sleep on the Job

Thrillist.com • April 26, 2019

This Company Will Pay You to Take Naps All Day Long

inc.com • April 25, 2019

Welcome to the Wild New World of Summer Internship Perks

Pose, Snap, Snooze

Getting likes is so easy, we do it in our sleep. Don’t believe it? Check out our Instagram:

When you love quality sleep but also love saving money, we got you.

Mattress Firm Logo

MattressFirm.com is wholly owned and operated by Mattress Firm, Inc., 10201 S. Main St. Houston, TX 77025 – Copyright 2019 by MattressFirm.com, a Mattress Firm, Inc. Company All rights reserved.

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MattressFirm.com is wholly owned and operated by Mattress Firm, Inc., 10201 S. Main St. Houston, TX 77025 – Copyright 2018 by MattressFirm.com, a Mattress Firm, Inc. Company All rights reserved.

1 Offer valid 4/6/20 – 4/28/20. Savings applied to our low price and varies by mattress and model (max savings, with use of coupon code SAVE25, of up to 50% off). Offer not valid on prior purchases, floor models, clearance items, final markdown, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Nectar or DreamCloud. Cannot be combined with any other offer. Valid while supplies last only. Visit a store, call (877) 316-1269 or chat online for complete details.

2 Extra 25% off sitewide on qualifying items. Additional savings is applied to listed sale price. Offer not valid on previous purchases, Purple, iComfort, Tempur-Pedic, Stearns & Foster, Sealy Hybrid, INTELLIbed, Nectar or DreamCloud. Other exclusions may apply. Products & offer may vary by location. No cash value. Visit a store, call (877) 316-1269 or chat online for complete details.

3 Offer valid 3/27/20 – 4/28/20. Receive a free Head Up 50 adjustable base (up to a $499.99 value) with select mattress purchases with minimum $999 purchase. Free adjustable base offer valid on same size mattress purchased. Split king or split California king base purchases consist of 2 bases. For split king or split California king purchases, consumer will receive one free adjustable base with promotion, with second base at regular price. Free adjustable base offer valid to complete mattress set, has no cash value and cannot be used as credit. Offer not valid on previous purchases, floor models, clearance items, final markdown, weekly deals, daily deals, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster, Sealy Hybrid, Nectar or DreamCloud. Other exclusions may apply. Adjustable bases not eligible for returns price of adjustable base (up to $499.99) will be deducted from refund if mattress is returned. Adjustable base may be pictured with furniture bed frame and headboard not included with offer. Limited quantities available offer valid while supplies last at participating locations. Visit a store, call (877) 316-1269 or chat online for complete details.

4 Receive a $300 Instant Gift with purchase of select mattresses in store or online. Purchase select Tempur-Pedic mattresses and receive a $300 Instant Gift or purchase select Stearns & Foster or Sealy mattresses and receive a $200 Instant Gift. Select your Instant Gift from your choice of sleep accessories. Sleep accessories must be added to the same transaction as the qualifying mattress purchase. Offer has no cash value and value cannot be carried over any value not used at time of transaction will be surrendered. Offer not valid on previous purchases, floor models, clearance items or final markdown. Other exclusions may apply. Value of accessories received (up to $300) will be deducted from refund if mattress is returned. Offer valid while supplies last at participating locations. Visit a store, call (877) 316-1269 or chat online for complete details.

5 Offer valid 3/22/20 – 4/19/20 at participating locations only. Save 10% on any size 2019 Stearns & Foster® mattress. Selection may vary by retail location. Certain offers may not be combined. Not valid on prior purchases. Visit a store, call (877) 316-1269 or chat online for complete details.

0% APR: 5 years* with a minimum purchase of $2049, 4 years* with a minimum purchase of $1999, 3 years* with a minimum purchase of $1299, 2 years* with a minimum purchase of $999 on your Mattress Firm credit card 60, 48, 36 or 24 equal monthly payments required. *Offer valid 4/6/20 – 4/28/20. Qualifying purchase amount must be on one receipt. No interest will be charged and equal monthly payments are required on promo purchase until it is paid in full. These payments equal the total promo purchase amount divided by the number of months in the promo period and rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Regular account terms apply to non-promo purchases. Down payment equal to sales tax and delivery may be required at point of purchase. For new accounts: Purchase APR is 29.99%. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. View payment options.

The advertised service is a rental or lease purchase agreement provided by Prog Leasing, LLC, or its affiliates. It is not a loan, credit or financing. While no credit history is required, Progressive obtains information from consumer reporting agencies in connection with lease application. Acquiring ownership by leasing costs more than retailer’s cash price. Not available in MN, NJ, VT, WI, or WY. Merchant participating locations only. Leasing available on select items. Not all applicants are approved. See lease for details.

Mattress Firm is proud to support both current and veteran military members as well as first responders. Save 10% off purchases with valid military/first responder ID. Savings applied to listed sale prices. Offer not valid on previous purchases, floor models, clearance items, final markdown, Purple, tulo, iComfort, Tempur-Pedic, Stearns & Foster or Sealy. Offer valid at participating locations only. Visit a store, call (877) 316-1269 or chat online for complete details.

*Among traditional mattress brands based on 2017-2019 Tempur Sealy Brand Tracker Report

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Mattress Firm Vacation & Paid Time Off

254 employees reported this benefit

Mattress Firm receive paid vacation and personal time off.

Employee Comments

  • Mattress Firm

Very good just hard to take off you have to take off during off season.

Mattress Firm Response

I think this company is fare on the way they calculate your leave.

Mattress Firm Response

Able to take vacation most anytime of the year except some major holidays. Flexible scheduling when requested in advance.

Mattress Firm Response

Vacation and paid time of is just OK.

Mattress Firm Response

black out dates are way too numerous

Mattress Firm Response

There is a good amount of PTO that can be earned, but there is a really substantial difference in the amount of PTO that can be earned based on how many years a person has been with the organization. I would like to see a little more equality demonstrated by a policy that acknowledges that employees’ time off is valuable, regardless of the amount of time that the person has been with the company.

Mattress Firm Response

You get paid an average of what your previous commission was, so if you take it after poor performing months you only get paid your base salary.

Mattress Firm Response

Once you leave they are so unorganized they don’t pay you all your time

Mattress Firm Response

Similar to most companies I’ve seen but vacation time pay out is awesome.

Mattress Firm Response

Vacation pay is average. Shouldn’t rely on vacation pay to pay the bills

Want to get paid to sleep? Mattress Firm is hiring ‘snoozeterns’

HOUSTON, Texas (FOX 13)- There is a company that will pay you to take naps. Yes, really.

Mattress Firm is searching for a summer intern, or in their words a "snoozetern." Those interns will be paid to test new products and provide feedback.

"You’ll test the optimal head and foot positions on our selection of adjustable bases for Netflix binging, Instagram stalking *ahem* posting, reading, typing, eating…really anything that would be better in bed," according to the company’s website.

Interns will also be required to create social media content, interview people and document their experience as the brand’s "sleep-flencer," which is a spin on the word influencer.

The full list of responsilities are below, per Mattress Firm:

– Test out beds and create written and video reviews for the companys’ social platforms and MattressFirm.com
– Create regular video content about the Snoozetern experience for Mattress Firm’s social platforms
– Host Facebook Live events to give sleep tips and share favorite products
– Capture "Insta-worthy" photos around BEDQuarters for our social platforms
– Interview Mattress Firm employees to get sleep tips and tricks from the best, and share these tips through video and blog content
– Create video content interviewing Houston locals about their sleep habits
– Attend Mattress Firm events and capture photo/video content

Interns will be expected to work 30 hours per week, and the schedule can be based on availability during the work week. The internship will be based at BEDQuarters in Houston.

Applicants must be at least 18 years old. The deadline to apply is May 3.

LINK: For additional details on becoming a Mattress Firm "snoozetern," head to the company’s website.

Firm mattress

Firm mattress

Need some input or opinions about what is the best mattress out there if you have lower back pain. I have been looking up on Casper and it seems pretty legit and reasonable price wise. Temper pedic seems just to expensive.

Firmer mattresses are not always better for your back. In fact, most people with back trouble may need a softer mattress than they realise. Your back is not straight, it curves. It wants to be in that curved position. Please make sure whatever mattress you go for allows your hips and shoulders to sink in a little. This is essential for good back care.

A mattress can definitely be too soft. Ideally, if you lie on your back, you want your hips to be slightly lower tha. Your shoulders. If your hips are a lot lower than your shoulders (hammocking) the bed will hurt your back.

There is a difference between supportiveness and firmness. Some beds feel very soft but are extremely supportive. These generally will be good for backcare.

Definitely – above. You don’t necessarily need a firm mattress – you need a mattress with a lot of support. I have chronic lower back pain and I need a lot of support. But after going through Casper Hybrid, Nest ASH (lux firm), and Helix Twilight Luxe – I realize that my body does not like firm mattresses as much as I thought I liked firm mattresses. I got shoulder pain from the first two, and entire back/arm pain from the last. My husband though liked them all. So it’s such a personal preference/style thing. I tried the Nest ASH (medium) and although I slept better, I got lower back pain again – so not enough support for me on that one.

Of course, the pillow-mattress combination also plays into it and makes a huge difference. A pillow that works on a soft mattress doesn’t feel/work the same as it does on a firmer mattress. So yet another variable to take into account.

I’m currently using the Bear Hyrbid and like it as lot. My back feels awesome. I wish it was slightly softer in the shoulder zone, but so far I like it and will keep it (unless something drastic happens between now and when the trial period is up). I might stick a slice of memory foam under the shoulder area on my side.

I just got the Casper and was hating it the first 2 weeks, but after it has softened in a good way we’re I feel well supported, but still comfortable. Hopefully it doesn’t over soften over time. I haven’t had lower back pain since getting, but hip pain instead, although to be fair I already had it from my previous mattress and it has gotten better.

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