The Definitive Guide to Buying a Mattress
Shopping for a mattress has never been easier if you’re armed with this info.
Replacing your mattress can be exhausting. Navigating the stores and websites, debating between foam and springs, and determining how much to spend can leave you feeling like you need a good nap.
Instead, skip the stress and follow these tips from Lexie Sachs, Senior Textiles Analyst at the Good Housekeeping Institute, that will help you navigate the world of mattresses.
Where to Shop for a Mattress
Laying down in the store isn’t the only way to go anymore. New mattress-in-a-box companies have won over thousands of customers with convenient shipping and free trial periods. Online mattress buying has seen a serious boom, but it’s not right for everyone. Here’s what you need to know.
Shop in the store if.
Go the traditional route ifyouwant a greater variety and to feel them before buying.In a mattress store, you should never pay full price. Always shop the sales, and don’t be afraid to negotiate with the salesperson. Most stores will also offer removal of your existing mattress. The downside is it can feel overwhelming and it’s harder to compare prices to know if you’re getting a good deal. A big mistake is rushing the decision by quickly lying down on many different mattresses to find the one that feels best. If you’re going to invest in a mattress,take the time to recline for a while (at least 10 minutes)and make sure you don’t feel any pressure or pain.
Shop online if.
This newer route offers agreat alternative if you have trouble making decisions, since there are fewer options. Plus, you can shop from home!These mattresses generally arrive in a box at your doorstep within a few days and include free shipping and a money-back guarantee (even if you simply don’t like the mattress!) so there’s minimal risk. Online, the price is usually final, but it doesn’t include markups for being sold at a physical store. The downsides are that you typically have to set it up yourself and deal with getting rid of your old mattress.
Either way, always ask about the return policy.Not happy with your pick? You may get a partial refund if you bought it in a store, but online companies often arrange to pick it up for a local charity and will give back 100% of your money. Make sure you can test out a new mattress for a month risk-free; that way, you can get used to it before making a decision.
The Best Mattresses You Can Buy Online
The name Casper is synonymous with "mattress-in-a-box." Itsfour foam layers range from soft to firmto offer comfort and support, which our testers loved (especially the under-40 crowd). There’s both a less expensive version (with less layers) and a pricier one (with more).
Tuft & Needle was priced lowest among its competitors, but still stands out as atop mattress on Amazon. This simple model has two layers of foam: a firm, support layer on the bottom and a cushy, cooling layer on top. Our panel particularly liked the friendly customer service.
Unsure if you need a soft or firm option? This foam style gives you both: Justflip the mattress to change the support level. It has copper built-in to help keep you cool and avoid the overheating that is typically associated with memory foam.
Fill out a survey about your sleep habits, andHelix builds a "custom" mattress for youwith layers of foam, latex, and microcoils. They can even personalize each side, so you and your sleeping partner don’t have to fight about which mattress to get.
How to Choose Your Perfect Mattress
There are three common types of mattresses:innerspring, foam, and adjustable. There’s no one "right" material to choose, but in general, side sleepers need a softer mattress, stomach sleepers need a firm one, and back sleepers fall somewhere in between. Beyond the types of mattresses and firmness, you’ll need to think about a few other factors. From sleep style to negotiating with a bedfellow, here’s what to look for based on your needs:
If you like a bed with bounce
Traditional innerspring styleshave that familiar bouncy feel and may be firmer. Interconnected coils are extra-durable, but individual "pocketed" coils, each covered with fabric, reduce the ripple effect that happens when someone on one side of the bed moves.
If you prefer a firmer base
Memory foam optionshave less spring and offer more pressure relief. To determine quality, look at the density and thickness of the foam, which will determine how deep you’ll sink. The newer, online mattresses generally use several different layers of foam, with heavier ones on the bottom for support and lighter, cooler kinds on the top for comfort.
If you want a plush top
Innerspring mattressestypically have either a fiberfill or foam outer layer, covered in quilted ticking. But even if you want an uber-plush feel, don’t be swayed by a thick-looking pillowtop as it can compress over time. It’s often best to choose a firmer, well-quilted mattress, and then cover it with a replaceable mattress topper.
If you like to change it up
Consider anair-filled mattress, like Sleep Number, which has a remote that controls how much air is inside. Two side-by-side chambers allow you and your partner to customize the mattress firmness separately. There are also foam mattresses (like the ones from Layla) with soft and firm sides, so you can just flip it over as needed, and modular designs that let you move around the springs on the inside.
If you sleep on your side
You’ll want a surface that will support your body weight, and conform to your shape.Innerspringsmay have more pressure relief than some foam or latex mattresses, but asoft foam mattressor one with built-in pressure relief points around the shoulders and hips can work for side sleepers, too
If you sleep on your stomach
The last thing a stomach-sleeper probably wants is an enveloping memory foam — it would feel smothering! Instead, a firmer bed will provide the best support. Consider afirm foam, dense innerspring, or air-filled mattress.
If you sleep on your back
You’ll wantsomething in the middle— a surface that supports, but has some give so your spine is kept in a healthy alignment. You’ll find happiness with any of the mattress types, but you should do your best princess-and-the-pea impression to see what feels best to you.
If your partner tosses and turns all night
Consider aninnerspring mattress with pocketed coils, or memory foam, latex, or a dual-chamber air-filled mattress. Medium-firm picks will all have good "motion isolation." But remember, these models could actually be less comfortable on the body of a restless sleeper, as there’s little forgiveness against one’s movements.
If you and your partner’s preferences don’t match
Theair-filled mattresses with dual chamberscan help, or check out the online mattress company Helix. Each person can fill out a questionnaire and have a side customized based on the responses.
If you sleep hot
Manufacturers can get carried away with claims about cooling properties, especially when you consider all the layers (protectors, toppers, sheets, and so on) that go on top of the mattress. That said,foam or latexcan hold in body heat, especially if they’re very soft and a lot of your body sinks in. Newer technology helps alleviate this issue and you can always accessorize your bed with toppers and sheets that offer cooling benefits.
If you have allergies
Foam and latexare both inherently antimicrobial and resistant to dust mites and mold. If you opt for innerspring or air topped with fiberfill, be sure to encase it in an allergen-resistant cover to keep irritants at bay.
If you have back pain
Memory foam and/or latexis best for those with back pain since it molds to your body for support.
If you’re concerned about chemicals
Look forfoams certified by CertiPUR-USas well as certifications for other materials like GOLS for latex or Oeko-Tex for other fabrics to feel more confident about your purchase.
If you can’t decide what matters most
Some savvy manufacturers make ahybrid-style mattressthat combines the buoyancy of an innerspring core with the motion isolation of memory foam. It’s a best-of-both-worlds option that can satisfy many partner disputes and sleeping styles.
How buy mattress
If you dread a trip to Mattress Firm or Macy’s, realize that you have more options than ever before—department and specialty stores are no longer the default destination for mattress shopping. Great mattresses at fair prices can be found at warehouse clubs and through online retailers—and the competition is only getting more intense.
We test queen-size mattresses (60 inches wide by 80 inches long) because they’re the most common size purchased. (For your reference, the other standard dimensions are king, 76×80 inches; California king, 72×84; full, or double, 53×75; and twin, 38×75.)
We subject each mattress to a battery of tests, including running a nearly 310-pound roller over each one 30,000 times to simulate eight to 10 years of use. Still, there’s much to know even before you start shopping. Here’s your path to a good night’s sleep.
Find the Best Mattress for Any Sleeper
Compare the Types
If you’re shopping for a new mattress, you could be overwhelmed by the variety of choices and prices, ranging from too-low-to-believe to astronomical. But there’s good news: Our years of testing have shown that, whichever type you choose, you only need to spend around $1,000 for a comfortable, supportive mattress. Here are the major types you’ll see:
Though many manufacturers use polyurethane to create their foam layers, some might use latex as well and we note which mattresses have latex in our features tab. Some mattresses include both. Memory foam softens when you lie on it and soon molds to your body. Once you get up, it springs back to its original shape. Some foam mattresses require some effort to change position.
Adjustable Air Mattresses
Interactive Video Guide
For more, watch our interactive video. You can skip to chapters on the different types of mattresses, tips for test-driving a mattress, and more.
Common claims that haven’t held up in our tests:
The More Coils, the Better
The better innerspring models we test have 600 to 1,000 coils. But even if one mattress has more coils than another, the coils could be made of thinner-gauge metal. You’ll also hear about coil variations such as Bonnell (hourglass type), continuous wire, and individually pocketed springs. None of those is inherently superior.
Gel Provides a Cooler Sleep
More than half our innerspring mattresses (noted in our mattress ratings) have a layer of gel-infused foam that’s claimed to provide a cooling effect, though it’s worth noting that 10 percent of the mattresses with a gel-infused layer still retain warmth. Overall, our tests have shown that innerspring mattresses containing gel did tend to sleep slightly cooler, but the reverse was true with gel-infused foam beds.
Forget About Comparison Shopping
If you like a mattress at one store and ask elsewhere for something similar, you’re likely to be steered toward a same-brand mattress claimed to have the same construction, components, and firmness. Mattress makers offer some lines nationally, but when those brands are sold through major chains such as Macy’s or Mattress Firm, they’re typically exclusive to those chains. And manufacturers don’t publish a directory of comparable mattresses. So use our ratings as a guide, and insist on the precise make and model that scored well in our tests. Also check our ratings of mattress brands and stores, based on subscriber surveys.
If possible, lie on any mattress that you’re considering. Wear loose clothes, and shoes you can slip off. Make yourself comfortable, and shoo away the salesperson if you’re feeling pressured. Salespeople should expect you to take your time. Spend at least 5 or 10 minutes on each side and on your back (your stomach, too, if that’s a preferred sleeping position). Panelists who took beds home for a month-long trial rarely changed the opinion they formed after the first night. Shopping online or at a warehouse club? Tryouts aren’t usually an option, so checking return policies before you buy is extra-important.
Check Return Policies
Make sure the store offers a full refund or credit toward another mattress. Return periods, often called “comfort guarantees,” range from a couple of weeks to 120 days. Some retailers, including Macy’s and Sears, charge a 15 percent restocking fee. Some sellers provide free pickup if you want a refund or an exchange, but otherwise, you’ll have to pay for it—or cart the mattress to the store. Macy’s, for example, charges an $85 pickup fee. And you’ll be responsible for any damage.
Try to Haggle
Once you’ve settled on a model, try to bring the price down. Many businesses, such as warehouse clubs, have fixed prices and won’t budge. But for retailers that do negotiate—particularly specialty chains—huge markups allow them to lower prices by 50 percent or more during their frequent sales. Our recommendation: Any time of year, insist on a sale price you’ve seen for the mattress you know you want, and don’t be afraid to walk out if you feel you’re getting a raw deal. While it’s a little tougher to negotiate online, there are still ways to save.
Don’t Be Bullied Into Buying a Box Spring
You might not need it. If your box spring isn’t broken and is still structurally sound, consider keeping it and saving money (roughly $150 to $300 for a queen-size). One caveat: Some brands require you to buy their box spring to receive full warranty coverage. Many foam manufacturers recommend a platform base or strong slatted wood foundations.
Understand the Warranty
It can range from 10 to 25 years and covers only manufacturing defects such as sagging and loose or broken coil wires. Coverage is frequently prorated, meaning that it decreases over time.
On Delivery Day
Never accept delivery without inspecting the mattress (and the box spring, if you buy one) for stains and other damage. Also be sure that the mattress has a label that states “all-new material” before you send the driver on his way. If it’s not there, refuse delivery. And keep it on afterward in case you have to file a warranty claim in the future. If you bought a bed-in-a-box, inspect the mattress as soon as you unroll it. Call customer service immediately if something appears to be wrong with the mattress or if it’s dirty. Take a few photos with your smartphone in case the customer service representative asks for proof of the damage.
Need a new set of sheets for your new mattress? Check our sheets buying guide and ratings to find out how we rate and review cotton sheets.
Online? Where’s The Best Place To Purchase A New Bed?
So, you’ve decided that it’s time to invest in a brand new mattress. Whether you’ve been researching for hours (maybe even days) or you just started, most people end up asking this question:
Where’s the best store or place (online or otherwise) to buy a bed?
Should youbuy onlineor go with a brick and mortar option (hint: it’s an easy decision)? If you’re worried about trying the mattress first, return policies, purchasing online might scare you off at first.
But don’t let it!
Let’s just revealour opinion right now(meant for those of you who weren’t going to read the entire article anyways – hehe). Do yourself a favor andbuy your mattress ONLINE!
Most online beds ship compressed in a box (easy for delivery), come with an industry standard 100-night trial (free returns if you don’t like it) and provide HUGE cash savings when compared to a brick and mortar store.
Not sure where to start?Read our comprehensive mattress buyer’s guide(updated for 2020). It makes it easy to find the perfect bed for your needs.
Cheap Mattresses, Beds and More! Up to 70% Discount
At Mattress Online, we understand that when it comes to sleep, there is no compromise. We believe in exceptional customer experience, expert advice and outstanding quality. That’s why we’re Bed Retailer of the Year 2019-2020!
Discover our huge collection of mattresses, beds and more – from big brands including Silentnight, Sealy, Rest Assured, and Sleepeezee. We have a range to suit all budgets, too. Whether you’re looking for a luxury pocket sprung mattress, super-comfy memory foam, an orthopaedic mattress – or simply a cheap mattress for your spare room – there’s something for everyone.
Need a great night’s sleep right away? No problem! We keep thousands of our products in stock so they’re ready for Free Next Day Delivery, or you can choose a date that’s best for you.
With over 30 years’ experience, we are the UK’s leading mattress and bed retailer. So let us help you choose the perfect mattress or bed, then enjoy the best night’s sleep – ever!
National Bed Federation
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Mattress Buying Guide
Be confident you’re getting the right mattress
1. Don’t comprimise
Did you know Australians spend around a third of their lives in bed? Before you jump into buying a bed, think about how much time you’ll spend in it and buy the best you can afford.
2. Take the guesswork out of buying a bed
Finding that "just right" feeling takes a little more than bouncing around on some beds. The Snooze Profiler® system, only at Snooze, helps shortlist mattresses that may better suit your needs.
3. Try before you buy
It’s time to try. We recommend you spend at least 15 minutes on a bed before you decide. Don’t be shy!
Choose the right size
Did you know a double mattress is the same length as a single mattress?
Think about who the mattress is for (i.e. a growing teenager) and always consider the size of the room.
Our Australian story
When you buy Australian Made, not only are you supporting local employment and industry, you’re also helping to retain skills – like hand finishing a mattress or hand tufting a headboard – that create lasting quality products.
At Snooze we help take the guesswork out of buying a bed. We’ve carefully edited our range down to the five mattress brands we believe deliver the optimum range of comfort and support. But it can still get confusing. That’s why we:
- Invest in staff training to ensure we can help you find the right bed.
- Work closely with our suppliers to select the best fabrics and support materials.
- Task a dedicated buying team to source the latest innovation in sleep comfort.
- Ensure all our spring coil mattresses are made in Australia.
- Offer the only all-brand profiling system to help take the guesswork out of buying a bed.