How Are Sleep Number Mattresses Made

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Sleep Number Bed: How It Works

Sleep Number is a popular mattress and bedding company that isbest known for its Sleep Number beds, which are made with anadjustable air mattress.Their beds offer aDualAir Adjustabilityfeature, which allows couples to decide the firmness of their half of the bed, so no one has to compromise.

There are two different types of Sleep Number beds currently available:

The 360® Smart Beds are organized into three categories: Classic, Performance, and Innovation. Meanwhile, the Value Beds don’t feature sensors that will automatically adjust the firmness, comfort, and support. The Value Beds can be adjusted with a single remote.

Curious to know more about Sleep Number beds and how they work? Take a look at our full breakdown of the beds and available models below. Or check out our full Sleep Number review.

Components

Air Chambers

All Sleep Number mattresses come with one or two air chambers. These air chamber(s) use a pump to bring in air that will inflate or deflate the chamber based on your Sleep Number setting.

The higher the number (it goes up to 100) the firmer your mattress will be.When you have two air chambers, each person can adjust the amount of air in their air chamber based on their personal preference.

Almost every model comes with one remotethat allows you to program your Sleep Number. The i-10 model is the only one that comes with two remotes and is only available with dual air chambers.

Comfort Foam

Except for the C-2 Classic Series model, all Sleep Number mattresses come withat least one layer of comfort foamthat rests above the air chamber(s) and below the mattress top.

Sleep Number offers a variety ofdifferent comfort foam layers in a range of densities and thicknessesfrom 1.5” inches thick (Value Beds) to 4” inches thick (360® Smart Beds).

The higher the series, the more cushion/thicker layer each mattress will have. For example, the C-2 model will be the firmest 360® Smart Beds, while the I-10 model will have the most cushion (4” layer).

Some mattresses offerPlushFit foam or enhanced foamwhile others will have Memory Foam layers.

Mattress Tops

Just like comfort layers, Sleep Number beds come ina range of mattress tops.Pillowtop mattresses start with the Performance Series models and expand from there.

In some cases, mattress tops can be accessed by a separate zipper on the mattress. The I-8 and I-10 models offer a Duvet-style mattress top, the most luxurious, and can be accessed by a second zipper on the mattress.

Aside from these two models,all other mattresses have one zipperin which you can reach all of the layers and the air chamber(s) at once.

Available Models

360® Smart Beds

  • Classic Series:The Classic series models are the most basic mattresses. They will have the firmest feel to them because there is the least amount of layers between the air chamber and your mattress top.

You can read full reviews of the C-2, C-4 and CSE models here (may not currently be available).

  • Performance Series:These models are the P-5, P-SE (Special Edition) and the P-6 models. The Performance series offer pillowtop style mattresses and have thicker comfort layers to be more pressure relieving.

You can read full reviews of the P-5, and P-6 models here.

  • Innovation Series:Innovation series the top of the line set of mattresses with duvet-style pillow tops and In-Balance temperature balancing material built into the covers.

You can read full reviews of the I-7, I-8, I-10, and I-LE models here.

Value Beds

  • S1 and S3 models are considered Sleep Number’s “Value Beds”.This means that they don’t have sensors built in to automatically adjust to help you sleep. Instead, they’re more like the older models that let you manually control the comfort and firmness (and your Sleep Number setting) with a remote.
  • They have 1.5″ of comfort layers and 5-zoned areas of support.

Sleep IQ Technology

Sleep IQ Technology is a proprietary program that works with Sleep Number beds to track your sleep each night and help you find your optimal Sleep Number setting.

According to Sleep Number, it can tell you your best sleep hours and connect to your health and wellness apps to provide even more insight into your quality of sleep.

It requires a specific type of pump for your bed. You can add on the Sleep IQ Technology by switching out this pump if you decide you want it after your mattress purchase.

Sleep IQ Technology isincluded in the Memory Foam and Innovation Series models.You can add it on to any Classic or Performance Series model for an additional $199.

Modular & Adjustable Bases

Not included in the price of your Sleep Number mattress butavailable for purchaseare modular bases and a series of adjustable bases.

Whileyou don’t have to use Sleep Number’s modular basefor your mattress, it does replace a traditional box spring and is available for $299 for a Queen.

There are three levels of FlexFit adjustable bases that will essentially enhance your Sleep Number experience.

  • FlexFit 1:Raises the head of your bed
  • FlexFit 2:Raises the head and foot of your bed, has a “zero gravity” option, offers a timer andreduced snoringfeature (in some sizes)
  • FlexFit 3:All of the features in the FlexFit2 plus amassager as well as under-bed and nightstand lighting

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Sleep Number Mattress Reviews

The Bottom Line.

  • A leading airbed manufacturer, Sleep Number offers a wide range of models in the Classic, Performance, and Innovation collections.
  • All models offer dual firmness and sleep tracking technology.
  • Each Sleep Number airbed has a firmness range. Owners add or remove air from the chambers to make the bed feel softer or firmer.

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General Overview

  • Wide range of thickness and firmness range options
  • All beds built for dual-firmness and equipped with sleep tracking technology
  • Above-average motion isolation for most models
  • Most beds are light and easy to move
  • A+ Better Business Bureau rating
  • Noise potential
  • Beds sleep excessively cool for some
  • Expensive price-points and added delivery charges
  • Sleep trial requires 30-night break-in period

Quick Summary

Sleep Number is one of the leading manufacturers of airbed mattresses. All Sleep Number models are designed with two internal air chambers, one running lengthwise on each side of the mattress. Owners can adjust the firmness of the bed by increasing or decreasing the amount of air in each chamber using the built-in Firmness Control System.

Currently, the company offers a total of nine beds belonging to three exclusive collections.

  • TheClassicseries consists of two models, thec2andc4. The c2 is constructed with a 2″ comfort layer of gel-infused polyfoam; its firmness range is ‘Medium Firm’ to ‘Firm,’ or a 6-7 on the 1-10 firmness scale. The c4 has a slightly thicker (3″) gel-infused polyfoam comfort layer. Its firmness range is ‘Medium’ to ‘Firm’ (5-7).
  • ThePerformanceseries includes three models: thep5,pSE, andp6. The p5 has a 4″ polyfoam comfort layer; its firmness settings range from ‘Medium Soft’ to ‘Firm’ (4-7). The pSE also has a 4″ polyfoam comfort layer, but its firmness range is slightly different – about ‘Medium’ to ‘Firm’ (5-7.5). Lastly, the p6 has a 5″ polyfoam comfort layer; this model’s firmness options range from ‘Medium Soft’ to ‘Medium Firm’ (4-6).
  • TheInnovationseries includes thei8,i10, andiLEmodels. The i8 and iLE both have 6″ comfort layers of polyfoam, and firmness ranges of ‘Medium Soft’ to ‘Medium Firm’ (4-6). T he i10 has a 7″ comfort system with memory foam and polyfoam layers. Its firmness options range from ‘Soft’ to ‘Medium Firm’ (3-6).

As with many competing airbeds, adjustable firmness is one of the biggest advantages of Sleep Number mattresses. The brand’s wide product selection also ensures that most sleepers will be able to find a bed that offers settings suitable for their firmness preferences, body type, and sleep position.

Sleep Number mattresses also excel at motion isolation overall, and most produce less noise than airbed models from other manufacturers.

Prices vary significantly by Sleep Number collection. The Classic series consists of models with price-points that are much lower than that of the average airbed, and are more comparable to luxury memory foam or hybrid models.

The Performance series has airbeds that are on par with industry averages. Airbeds in the Innovation series have above-average price-points. Sleep Number backs each mattress with a 100-night sleep trial and a 25-year warranty.

Read on to learn more about Sleep Number airbeds in terms of construction, pricing, and performance ratings. This guide also includes an overview of the brand’s shipping, return, and warranty policies, along with some similar brand recommendations.

Intellibed: Why I Threw Away Sleep Number for a Gel Bed

by Sarah Pope MGA / Affiliate Links вњ”

If you don’t know what to do, don’t do anything at all.While I’m definitely no procrastinator (just ask my husband), this adage, unfortunately, describes my approach to determining the best mattress for our master bedroom over the years.

Embarrassing, but true.

You see, my husband and I bought a sleep number bed shortly before we started our family. That was more than 15 years ago. It seemed like a good decision at the time, but the truth is, I never really liked it all that well. How much can you really determine from a few minutes laying on a bed in a showroom anyway?

Why did we buy it, you might ask? Good question! I guess it was primarily because it was the new and different sleep technology at that time and we thought the feature of being able to pump up our individual side of the bed to our personal liking (hubby likes it firmer than I do) would be conducive to slumbering marital bliss.

Yes, we basically got “sold”.

Our sleep number bed had a 20 year or so limited warranty, so about 10 years in, I realized we needed to find something else especially once I started bearing children which caused me to find the bed ever more uncomfortable for my perpetually sore back and neck from all the physical rigors of raising children (constant stooping, bending over, carrying babies on your hip etc).

Besides a lack of comfort, I didn’t find the EMFs from a plugged-in bed right about where your head is resting on a pillow to be conducive to a good night’s sleep. Either my husband, myself or whoever changed the sheets and pumped up the bed kept forgetting to unplug it!

Not to mention the toxic substances that were being outgassed by the chemicals added to the mattress for “safety” that we were breathing all night long.

With so many checks in the “replace your mattress now” category, you might wonder why I didn’t get a new bed sooner.

That’s where the “if you don’t know what to do, don’t do anything at all” comes in.

I knew I wanted a nontoxic mattress, but I didn’t want to pay a ton of money for an organic mattress only to find it just as uncomfortable and possibly more unhealthy than the bed I currently had.

My concerns about buying a new mattress were due to the recent (2007) flameproof mattress regulation which requires all mattresses to withstand a severe open flame test (2000 degrees for over a minute). This requires acutely toxic and known, cancer-causing chemicals in or next to the surface of all mattresses – even organic ones (untreated organic wool cannot pass this test as it burns at 600 degrees). Companies are not required to disclose the chemical cocktails they use in their mattresses and often deny they use them at all.

Watch out for furniture in dormitories too. The mattresses provided by colleges and boarding schools use these chemicals too.

Given all these regulations, I honestly didn’t think that the bed of my dreams had even been invented yet – truly nontoxic with a sleep technology that actually delivered a great night’s sleep. So I procrastinated my decision and did nothing.

Then, a friend of mine who is into a green and nontoxic lifestyle shared the research she had done about mattresses and why she had settled on an IntelliBED.

Sometimes the best things that come into our lives are from the recommendation of a like-minded friend.

Isn’t that the truth?

Benefits of Gel Mattresses

I dug in and started to read the research for myself. Here are the most compelling factoids I uncovered that clinched the decision for me:

  • IntelliBED uses hypoallergenic, nontoxic Intelli-GEL® instead of toxic foam or fire retardant treated organic wool to cushion your hips and shoulders. This patented gel technology reduces pressure points by as much as 80% compared to even expensive memory foam or latex foam (see pressure mapping images to the right).
  • Over 900 doctors, chiropractors, and orthopedic surgeons recommend the IntelliBED for their patients. The science behind this bed blows away all other sleep technologies.
  • Other gel mattresses on the market are not non-toxic and don’t perform as well as Intellibed. When tested, these knock-offs perform more like other foams and nothing like the patented intelli-GEL.
  • IntelliBED uses the same patented mattress technology chosen by hospital burn units as this sleep technology eliminates undue pressure on parts of the body damaged by fire exposure which would cause excruciating pain, exacerbate inflammation, and compromise tissue healing.
  • Instead of a 10 minute trial in a showroom, intelliBED gives you 90 days to try out the mattress in your own home with a full money-back guarantee if you’re not completely happy.

The combination of top of the line sleep technology which no other mattress measures up to, nontoxic, non-outgassing mattress materials and a 90-day money-back guarantee made the decision very easy for my husband and myself.

In addition to the mattress, we are using the IntelliBED pillows too, which are made from the same non-toxic, hypoallergenic gel instead of toxic foam or mold-prone down or feather pillows. We love them so much that we are purchasing an IntelliBED pillow for each of our children for Christmas and plan to replace their cotton futon mattresses with Intellibeds as soon as possible.

My husband and I are totally thrilled with our new IntelliBED. After sleeping on an IntelliBED for only two weeks, my back felt like it did before I had kids, which I never thought was possible.

How to Try IntelliBED for 90 Days Risk-Free

I contacted IntelliBED and asked if it would be possible for me to share a special coupon with my readers to try it as I know from your emails that sleep and nontoxic slumber are big issues for many. For those of you in a quandary about your mattress like I was for such a long time, this coupon plus the 90-day money-back guarantee makes the decision easy and risk-free.

Use couponHealthyHomeEconomistto get 10% off Intellibed’s Organix line of beds including organic cotton sheets, a deluxe mattress protector, and free delivery.

Click here to find out more.

IntelliBED even offers the white glove treatment at no extra cost, with the bed delivered and set up by a team of two professionals right in your own home who will also haul off your old mattress if you like! This is what we did, and it was so convenient and non-stressful.

Bye, bye Sleep Number!

UPDATE:Since this initial article was written, we’ve now replaced our three children’s natural mattresses with Intellibed mattresses too! We even got one for my son’s bed at college (check it out in this article on healthy dorm furniture).

Included in this update post are my photos and film clips after visiting the Intellibed factory in Salt Lake City, Utah to personally verify all claims about this bed.

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What you should know
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Sleep Number Bed Review (2020) – The Complete Guide

Sleep Number may be best known for its adjustable air beds,which are built in a way that either automatically adjusts to meet the sleeper’s needs (360® Smart Beds) or allows the sleeper to change the firmness and support of the bed with the touch of a button (Value Beds).

The Sleep Number beds tend to be popular with couples because they can be made with dual air chambers, so each person can adjust to their preferred setting without compromising.

What else is there to know about Sleep Number beds and can a person find the best match among all the options available?In this Sleep Number Bed review, we coverevery detailabout Sleep Number beds, plus factors to consider before making a purchasing decision, including who manufactures the beds, what special sizes options are available, features, and more. Don’t forget that in-home trial period and warranty, too.

Who Makes Sleep Number Beds?

Sleep Number beds are made by Select Comfort Corporation (Select Comfort), which is a public company. They design, manufacture, market, and distribute beds, proprietary beds, and other sleep-related accessory products and are headquartered in Minneapolis, Minnesota.

Select Comfort was founded by Robert Walker and JoAnn Walker in 1987. Today, the company has around 3,700+ employees and was listed as the 87th best Small Company in America by Forbes.

Select Comfort has two manufacturing plants – one in Irmo, South Carolina and the other in Salt Lake City, Utah – which distribute products in the United States and Canada.

What The Numbers Mean

Sleep Number is all about beds, but in case it wasn’t obvious, they’re also all about numbers.

A person’s Sleep Number number (also called a Sleep Number setting) corresponds to the individual’s ideal firmness and support.Numbers range from 0 to 100 and the higher the number, the more air/firmer the feel of the Sleep Number bed will be.

Likewise, the lower the Sleep Number, the less air will be in the air chamber and the softer the bed will be.

Sleep Numbers are super personal and can change. If an individual determines what he or she thinks his or her setting is in the store and go home and don’t like it, there is no reason the person can’t adjust the number till he or she finds a good fit.

The Most Popular Sleep Number?

The most popular Sleep Number is in the 35-40 range.When I asked a representative why this is range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.

Sleep Number also told us that, in terms of models, some common options are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.

How Do I Find My Sleep Number?

A Sleep Number can be determined either before or after purchasing a Sleep Number bed. It will really all come down to what feels “right” to the individual.

Those who want to know their number before purchasing a mattress, they can visit their closest Sleep Number store and have a sales representative walk them through the process. At the store, the person will rest on a Sleep Number bed and they will inflate/deflate the floor model till they find a comfortable spot.

After purchasing a Sleep Number bed and having it delivered and (potentially) set up, individuals can use the remote it comes with to start determining their Sleep Number. Instructions are provided Sleep Number’s website; some of the steps include asking the sleeper to lie in their “waking up” sleep position and letting the mattress to go from soft to firm and back from firm to soft. This way can identify which firmness level is best.

To read more about how to find the right Sleep Number, click here.

Bed Construction

Enough about numbers, let’s talk about what’s actually in a Sleep Number bed.

Air Chambers

All Sleep Number mattresses come with one or two air chambers.These air chamber(s) use a pump to bring in air that will inflate or deflate the chamber based on the individual’s Sleep Number setting. Sleep Number calls this feature “DualAir technology.”

The higher the number (it goes up to 100) the firmer the mattress will be. When there are two air chambers, each person can adjust the amount of air in their air chamber based on their personal preference.

The S1 and S3 value beds will come with a single remote and the 360 smart beds (the rest of the options) will just adjust to the person’s needs automatically and do not come with remotes.

Air chambers make up the base of all Sleep Number models except for the Innovation Series beds, that feature 1” or 2” foam base pads. These pads are used to add height and support, according to Sleep Number Customer Service representatives.

Comfort Foam

All Sleep Number mattresses come with at least one layer of comfort foam that rests above the air chamber(s) and below the mattress top.

Sleep Number offers a variety of different comfort foam layers in a range of densities and thicknesses from 2” inches thick to 7” inches thick.

The higher the series, the more cushion/thicker layer each mattress will have. For example, the C2 model will be the firmest (with a 2″ foam layer) while the I-10 model will have the most cushion (7” layer).

360® Smart Beds – Responsive Air Technology

These beds have technology built into the mattress construction that senses the sleeper’s every moment, from heart rate and breathing and then automatically changes the firmness, comfort, and support using the brand’s “responsive air technology” feature.

Sleep Number Series/Model Breakdown

Sleep Number offers two types of beds:

  • 360® Smart Beds
  • Value Beds

The 360® Smart Beds are organized into three categories:Classic, Performance, and Innovation.

Each series essentially builds off the other.The Classic Series beds, the C2, and C4 offer the most standard options while the Innovation Series has the largest, thickest layers and most added features.

Classic Series:

The Classic series models arethe most basic mattresses.They will have the firmest feel to them because there is the least amount of layers between the air chamber and the top of the mattress.

C-2C-4
DualAir ™ AdjustabilityYesYes
Profile Height8"9"
Comfort Layer Thickness2"3"
Responsive Air TechnologyYesYes
SleepIQ Technology IncludedYesYes
Pressure Relief LayerNoNo
Temperature BalancingNoNo
Queen Price$999.99$1,699.99

Performance Series:

The Performance series offersenhanced pressure relief comfort layers.The most popular model, the P5, is a Performance Series bed known for its great balance of firmness and contoured cushion.

P-5P-6
DualAir ™ AdjustabilityYesYes
Profile Height10"11"
Comfort Layer Thickness4"5"
Responsive Air TechnologyYesYes
SleepIQ Technology IncludedYesYes
Pressure Relief LayerYesYes
Temperature BalancingNoNo
Queen Price$2,399.99$2,899.99

Innovation Series:

Innovation series thetop of the linetemperature balancing material built into the covers. This feature is supposed to absorb excess heat and release it as the sleeper gets cool until the perfect balance is found.

I-7I-8I-10I-LE
DualAir ™ AdjustabilityYesYesYesYes
Profile Height11"12"13"12"
Comfort Layer Thickness5"6"7"6"
Responsive Air TechnologyYesYesYesYes
SleepIQ Technology IncludedYesYesYesYes
Pressure Relief LayerYesYesYesYes
Temperature RegulatingYesYesYesYes
Queen Price$3,599.99$3,599.99$5,099.99$4,999.99

Value Beds:

Sleep Number’s Value Beds are the only ones that don’t come with sensors that will automatically adjust the firmness, comfort, and support. The Value Beds can be adjusted with a single remote.

They include a 1.5″ inch comfort layer and five zones that contour to the body to help reduce uncomfortable pressure points. Value Beds are shipped directly to a person’s house with no option for set-up and install.

S-1S-3
DualAir ™ AdjustabilityYesYes
Profile Height10"11"
Pillow TopPlushEuropean
Responsive Air TechnologyNoNo
SleepIQ Technology IncludedYesYes
Comfort Layer1.5"1.5"
Temperature BalancingNoNo
Queen Price$899.99$1,499.99

Sizing

While sizes vary depending on the model, most Sleep Number beds come instandard sizes that will fit most traditional frames and box springs:

Dimension
Twin38” x 75"
Twin Long38” x 80”
Full54” x 75”
Double54” x 75” (same as Full)
Queen60” x 80”
King76” x 80”
California King72” x 84”

Sleep Number beds also come in someunique and specialized sizes: Split King and FlexTop King (and Cal King)

DimensionDescription
Split King76” x 80”split all the way to the foot of the bed
FlexTop King76” x 80”split only at the head of the bed
FlexTop California King72” x 84”split only at the head of the bed

The Split and FlexTop mattresses are best paired with a FlexFit Adjustable Base.For example, with a Split King, the sleeper can raise/lower just the head and feet of his or her side of the bed. If the person’s partner is snoring, he or she could raise the head of just their side with a FlexTop.

Modular & Adjustable Bases

Since Sleep Number is all about individualized comfort, it is not surprising that they also make different types of bases for the mattress.

Sleep Number makes one modular base and three different adjustable bases for their mattresses: FlexFit 1, FlexFit 2 and FlexFit 3.

Note: A Sleep Number’s modular or adjustable base is not the only base that works with a Sleep Number mattress.All one needs to have is a flat and sturdy surface for the mattress or the individual may potentially void his or her warranty.

Modular & Adjustable Base Descriptions

Modular Base:

This modular bed base is a standard base that is designed to be both sturdy and durable.Sleep Number says it will last 20 years or more and prevent sagging in the mattress. It is also easy to get through narrow spaces and set up in smaller rooms so it could be ideal for apartment living.

FlexFit 1:

Raises the head of the bed; one remote will control the elevation of the bed and adjust the Sleep Number in the same device.

FlexFit 2:

The most popular FlexFit Base.It raises the head of the bed like the FlexFit 1 and offers the following additional features:

  • A “Zero Gravity” option that raises the head and foot in a way that leaves the sleeper feeling weightless
  • Partner Snore™ technology allows one partner to raise the other partner’s head (Available with Split King, Split California King and FlexTop® King beds.)
  • Timer feature changes the raised part of the bed at a certain time in an effort to shift the sleeper into a different position at a designated time.
FlexFit 3:

Includes all of the features in FlexFit 2and the following features:

  • Turn on a soft light under the bed and control the nightstand lamps with one button
  • Massage soothes tired muscles and leaves the sleeper feeling rejuvenated

The FlexFit bases also come in two types: Silhouette and Traditional.Here is the description I got from a representative:The silhouette is an optional upholstered surround for our FlexFit adjustable bases. The Traditional option does not include the upholstered frame, and customers will be able to see the legs underneath like a regular frame. If a person chooses the Traditional option, we recommend purchasing our Smart™ Skirt Bed Skirt.

***From Sleep Number:The FlexFit™ adjustable base is not covered under our 100-Night In-Home Trial and is non-returnable.Delivery and set up outside the standard Comfort Service. When purchasing online, one must select the Home Delivery option. Standard UPS shipping is not available for adjustable bases.***

SleepIQ Technology

SleepIQ Technology senses how a person sleeps and provides data that lets him or her make modifications to optimize his or her night’s sleep. It can let someone know what that person’s best sleep hours are and help him or her find the best Sleep Number setting.

It also connects to a number of health and wellness apps*, including:

  • Fitbit
  • MapMyFitness
  • Apple Health
  • Microsoft Health
  • Nest

*This list was provided by a Customer Service representative and is subject to change.

Only some models come with SleepIQ Technology included in the mattress, but the technology is available to be added to any Sleep Number bed.

How To Choose The Right Model

There are several resources and ways to decide which mattress (and/or base) is the best match.

Online:

Sleep Number’s website offers details, photos, FAQ’s, and images of each Sleep Number bed.They let potential customers compare models across series and have a Live Chat feature that should answer virtually any question. People can also get a quote or make a purchase online and through the Live Chat feature.

In-Store:

Sleep Number sells their beds in Sleep Number stores nationwide.Sleep Number Customer Service was unable to tell me exactly how many stores there are but estimated somewhere near 400.

Sleep Number stores can be found across the country, including Alaska and Hawaii. There are no international stores at the moment.

A sales representative at the store can help anyone who walks in find their Sleep Number and guide them towards the right model. They have a variety of beds out and available for testing if a person wants to feel one before he or she makes a purchase.

Beds come with a 30 or 100 night trial period plus a 25-year limited warranty.

Who Might Want A Sleep Number?

  • People who like air beds-First and foremost, the core of the Sleep Number bed is theadjustable air mattress. Those who have had a positive experience with air beds, they will probably like what Sleep Number has to offer – especially with all of its adjustable features.

  • Couples who sleep differently– Couples who have different support level preferences may like Sleep Number beds because most beds can be made with dual air chambers that allow each person to decide how firm their side of the bed will be. Some models – like the I-10 – even have comfort layers that can be adjusted on each side.
  • People with physical injuries or medical conditions– Whether it’s a bad back, occasional heartburn or recovery from an accident, Sleep Number’s adjustable mattress, and FlexFit bases allow people to get comfortable easily and then re-adjust when they’re back to normal.

  • People who want options and flexibility– Individualized comfort is the name of Sleep Number’s game, so it’s no surprise that people who want to be able to change things up on a nightly basis will like these models. Sleepers can adjust the firmness, pick a model whose layers fit their needs – some can even help to sleep cool – and they can add a FlexFit base for even more sleeping options.

Who Might Not Want A Sleep Number?

  • People who love memory foam– Depending on what is available, there are one – possibly two – Sleep Number models that offer a comfort layer made with memory foam. Those who love the feel of classic memory foam will be limited on Sleep Number beds, which are – at their core – adjustable air beds.

  • Couples who like to sleep close together– One of the biggest complaints from couples is that a sagging/division is created in between the dual air chambers on the bed. Couples who like to sleep close or cuddle in the center of the bed feel as those they are sinking into the middle of the bed.

  • People who do not want to deal with technology– People who prefer a simpler tech-free bed, Sleep Number may not be the best fit. Sleep Number’s 360 Smart Beds will adjust to the sleeper’s needs automatically and the Value Beds will need a remote for adjustments. The remote will signal a pump to inflate/deflate air into the air chamber(s) in the mattress to adjust firmness. Sleepers who want insight into their sleep habits will need to utilize the SleepIQ technology, which can be connected to other apps on a person’s smartphone.
  • People on a tight budget– Of the 10 models currently available at Sleep Number, only two are available for under $1,000 at a Queen size (at full price). This is the C-2 360 Smart Bed and the S-1 Value Bed. Those wanting additional comfort layers, cooling features and maybe a specialized FlexFit base will need to be ready to spend upwards of $5,000 for a Queen bed with added comfort features.

Common Praise

  • Couples love being able to personalize the firmness of their side of the bed.The dual air chambers available on most models (and depending on size) means that someone who prefers a firmer bed doesn’t have to compromise with a partner who likes more cushion. If one person likes to sleep on their side and another doesn’t, they have a great solution here.
  • People with back problems or medical issues that require them to sit up at different points love the flexibility of Sleep Number beds.They can adjust the firmness of their bed for a couple of nights if needed and can raise/lower the head of their bed with a FlexFit Adjustable Base depending on their current needs.
  • There was heavy praise for the longevity and durability of the Sleep Number bed.People came back to Sleep Number’s site to say they’ve had their bed for 10+ years and they are still comfortable. Of course, not everyone was able to stay comfortable in their bed for a decade without experiencing issues, but people tended to have their Sleep Number bed for a long time.

Common Complaints

  • As with all products, some people just did not find their Sleep Number bed comfortable.These types of reviews are common and typically all come down to personal preference. Those who are unsure about investing in a Sleep Number bed, go to a store and try one in person to see what they think.
  • People reported being frustrated with the limitations attached to Sleep Number’s 100 Night Trial Policy and their 25 Year Limited Warranty.People complained that they purchased an adjustable base without knowing that it wasn’t a part of the trial and couldn’t be returned. People were also upset that they had to pay a portion of the cost to fix their Sleep Number bed after the first two years of their 25-year limited warranty. It would be worth reading both the policy and warranty in full before making a purchase.
  • One popular complaint was a sagging or slight valley created in the mattress between the two air chambers.This seemed to be a bigger complaint about models that had thicker comfort foam layers. Couples expressed disappointment in not being able to cuddle in the middle of their bed without feeling like they were falling/sliding into the center.

100 Night In-Home Trial Period

Sleep Number allows customers to take their Sleep Number mattress home to try it out for a certain period of time and under certain conditions. This is sometimes referred to as the “100- Night In-Home Trial” or the “In-Home Trial Policy.”

Here are the basic conditions of the trial period.Be sure toread Sleep Number’s policy in full on their website

  • Sleep Number® beds and DualTemp™ layers are covered by an In-Home Trial Period that begins the day your new Sleep Number bed or layer arrives.
  • The In-Home Trial Period for all Sleep Number mattresses is 100 nights. It can take about 30 days for your body to adjust to a new mattress, and we are confident that by the end of that 30 days you will have found your ideal Sleep Number setting and be well on your way to better sleep.
  • If, however, after sleeping on your new mattress for a full 30 nights, you are not completely satisfied, contact us before the end of the 100 night In-Home Trial Period to arrange for the return of your Sleep Number bed or layer.
  • For DualTemp Layer purchases, the In-Home Trial Period is 30 nights. If you are not completely satisfied with your new DualTemp Layer, contact us before the expiration of the 30 night In-Home Trial Period to arrange for its return.
  • The FlexFit™ adjustable base is not covered under our 100-Night In-Home Trial and is non-returnable.

Core Line 25 Year Limited Warranty

Sleep Number®’s “Core Line” of mattresses: C2, C4, P5, P6, I7, I8, and I10 models and Sleep Number® modular bases purchased after May 1, 2017, are covered in the 25-year limited warranty.

It is highly recommended that potential customers and already existing customers read the full warranty policy on the website. There are some important insights and we’ve listed a couple here:

  • Sleep Number will essentially cover the cost of a manufacturing or product defect in full for the first two years of the warranty.
  • There are several things you can do to void your warranty. Some of these include staining/damaging your mattress with liquids or fluids, ripping off the legal tag, opening the remote and forgetting to keep your original receipt (to name a few).
  • After the first two years, you are responsible for a portion of the price needed for any repairs or replacements to your mattress or base.

360 Smart Bed®25 Year Limited Warranty

This warranty includes all Sleep Number 360™ smart bed mattresses (our “Smart Beds”) and Sleep Number 360™ smart bed integrated bases and frames purchased after January 1, 2017.

Once again, we suggest that you read the full warranty policy on the website. There are some key notes:

  • Sleep Number will essentially cover the cost of a manufacturing or product defect in full for the first two years of the warranty.
  • There are several things you can do to void your warranty. Some of these include tampering with the Firmness Control system or remotes, staining/damaging your mattress with liquids or fluids, ripping off the legal tag, opening the remote and forget to keep your original receipt (to name a few).
  • After the first two years, you are responsible for a portion of the price needed for any repairs or replacements to your mattress or base.

Are Sleep Number beds any good?

Sleep Number beds are good for sleepers who have back problems, want to personalize their firmness settings, or want a durable mattress. Sleep Number’s claim to fame is their adjustability, but they are commonly praised for their durability as well.

Is the Sleep Number bed an air mattress?

Yes. All Sleep Number mattresses come with one or two air chambers. These air chamber(s) use a pump to bring in the air that will inflate or deflate the chamber based on the sleeper’s Sleep Number setting. Sleep Number calls this feature “DualAir technology.”

The higher the number (it goes up to 100) the firmer the mattress will be. With two air chambers, each person can adjust the amount of air in their air chamber based on their personal preference.

How long do Sleep Number beds last?

People came back to Sleep Number’s site to say they’ve had their bed for 10+ years and they are still comfortable.

Of course, not everyone was able to stay comfortable in their bed for a decade without experiencing issues, but people tended to have their Sleep Number bed for a long time.

Can Sleep Number beds help with back pain?

People with back problems or medical issues that require them to sit up at different points love the flexibility of Sleep Number beds. They can adjust the firmness of their bed for a couple of nights if needed and can raise/lower the head of their bed with a FlexFit Adjustable Base depending on their current needs.

What is the most popular Sleep Number?

The most popular Sleep Number is in the 35-40 range. When I asked a representative why this range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.

What is the most popular Sleep Number bed?

In terms of models, some of their most popular Sleep Number beds are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.

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